Worst hotel and staff !!!!! Stay away especially if you are an American visiting the area. Arrived... See full review
Nov 17, 2014
Do not stay here, ruined vacation
Would not recommend staying here. After driving for 7 hours made us wait for over two hours to... See full review
Sep 2, 2013
The Super 8 Lachenaie is located in the off-island suburb of Montreal, QC, within the city of Terrebonne. This newly constructed 81 room property has a lot to offer business and leisure travelers alike. Within minutes of the location you can experience many restaurants, entertainment, shopping and much more.
While staying at the Super 8 Lachenaie experience such amenities as the heated indoor water park equipped with a 2 story water slide (Parental Supervision required) pool, hot tub and fitness center. Each room is equipped with Free High Speed Internet Access, Coffee maker, Alarm Clock, Iron/Ironing Board, Hairdryer, Microwave, Refrigerator, and a 32 inch HD Flat Screen TV (French and English Movie Channel Available). When you wake up in the morning enjoy the Free Continental Breakfast, including fresh hot waffles, served fresh daily. Pets are accepted! (small fee may apply - please contact us for details). We offer 2 meeting rooms for your conference needs and a lobby business center. The Super 8 Lachenaie prides itself of sterling customer service and hope to "See you along the way!"
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Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Would not recommend staying here. After driving for 7 hours made us wait for over two hours to check in. Staff made several excuses why room wasn't ready. When I expressed my concerns told me that they weren't forcing me to say there! I asked them
for a refund and that I would find another hotel said they were unable to. Remote area, absolutely nothing around that is open. Was suppose to be a fun, relaxing vacation, but was ruined due to this hotel. Who wants to stay at a place where the staff are rude, far from everything, and no available parking.
Worst hotel and staff !!!!! Stay away especially if you are an American visiting the area. Arrived about 2 hrs early and asked if there was a chance there was a room ready for us to check in to. After a long discussion in French with other staff
members they said no, could try back in 45 mins should be ready then told us hotel was full, parking lot empty, and not a guest anywhere to be seen! Returned in 45 min long discussion again said no still, went back again at check in time told us to have a seat in lobby 15mins after check in finally a room ready. Got key went to room and it had not be cleaned from prior guests. Went back down to front desk complained had to continue to wait again for a room. At this point I was frustrated hotel was dirty, staff rude and I felt uncomfortable I asked to have my reservation cancelled and I would go find another hotel. Staff said she could cancel my reservation, but could not refund me my money since I booked through travel website. I ended up staying and waited for the room, but I should have just cancelled anyway. Ruined my vacation and don't think I will ever visit this area again.