Hotel Chateau Laurier

This was the best place to stay while in Quebec, it was right in the old section and very easy to get to things that were important to see and do. The staff was very helpful when ask quections as well. Having the resturant in the hotel was great as well.

In my opinion, the actitud of the people at the front desk was not excellent.

The staff were very pleasant and helpful. We had requested a room with two beds and were assigned a small room with just one. No problem. Even though it was a very busy week-end (Roger Waters concert) the situation was quickly remedied. Definitely would stay there again.

We had a very good time at this hotel. The room was a bit small however the bed was quite comfortable. The outdoor hot tubs were clean and very fun, along with the indoor pool. The staff was very attentive and polite. The location of this hotel was perfect, a short distance to old quebec and right in the middle of the Carnaval.

In this hotel the service was wonderful, but our European Room left a lot to be desired. There was no Wifi, the TV was small and had a poor picture. The room was small with minimal extra space for luggage and other supplies. We kept shifting things from one area to another and had trouble remaining organized. One side of the bed had no bedside table, as there wasn't room. The bathroom was very small with no counter space, which then required bringing toiletries into and out of the bathroom The location was great, close to everything, making walking the best method to get around.

Room window had a view of the entertainment stip on Grande Allée. The hotel was 2 steps away from old Québec.

My wife and I come here every summer since 2008. Our room was on the corner of the Main Strip(where the action happens). The room was half the size of a normal hotel room but that is how it is in Europe and this part of Canada is like Europe, that's why we come here. Older bathroom but everything works. Carpet did need vacuuming but I read that about this hotel before I chose to stay here. There are modern hotels further from the action. This hotel, you can just walk downstairs and you are downtown. From our window, we can see the old fort, the government building and the old town, 1 block away. It gets a 3-star cause it was small and needed just a little more cleaning.

Reserved a room for two with a queen bed. Got a room with two doubles, and were told that the hotel was full, but the good news was that we "would not be charged extra for the bigger room." I couldn't tell if there was some sarcasm I was missing. The room was fine. Not impressive, not dirty or bad. View was equally unimpressive - of a snow-filled courtyard. Check-out time is noon. We thought that turndown would probably be sometime between then and 4:00pm, the latest check-in time. We left in the morning and returned to an un-tidied room at around 3. The people were next door though, so we left to grab a coffee. 45 minutes later, we returned, and our room was still untouched. We gave up, and half an hour later, awoke from a nap to decline housekeeping services. Ordered breakfast the second morning. We selected a 15-minute window (in a check-off form) when it should be delivered; it was late. The meal itself: I would rather have had one of those breakfast platters from McDonalds or Denny's, and I don't eat at those places particularly often. Not a matter of snobbery, I'm pretty easy to please. The toast was soggy, the home fries were clearly frozen, and maybe microwaved. All this cost more than twice what I'd have expected to pay for it. The staff was friendly, and spoke English well. But this place was definitely not worth the money spent. Parking, in the hotel's parking garage, was expensive, and charged by the day on top of the already-expensive room.

Bad TV but great location. Staff was great

Very friendly staff willing to speak English and make the stay enjoyable. The location was perfect for the walled city and the Festival d'été de Québec. The rooms were clean and quiet, especially considering all the commotion going on outside.