Quality Hotel Midtown

The hotel has a great location for easy access to the major highways, making it very easy to navigate the city. The continental breakfast included was just ok, we've had a better selection at other hotels previously.

This was our first trip to Montreal. The hotel was a good value for the dollar with easy access to the metro system to get to old Montreal.

we stayed here for a night because everything else in town was booked due to a summer event. it was clean, had air conditioning, free wifi, parking, and it was only a 10 minute walk from the metro, but it was quite out of the way. the neighborhood had nothing for tourists. it is right on a freeway, so it might be loud if you get a room on that side of the building. the room we stayed in faced the other way so it was fine. the lobby was very nice. it looked like they were in the process of renovating.

Excellent and very fast service.We had a wireless net problem and loose closet door knob.A technician fixed them few minutes after calling the front desk.

As you read this, keep in mind that this is a kosher hotel in a Jewish neighbourhood. We were renting a room for during the day to do a Jewish memorial (sit shiva) to our mother who had died a few days before. We rented a suite for the day to have people visit us at the hotel (to sit shiva). The hotel management RECOMMENDED we book the night before so the room would be clean by 10:00 am. We did so, paying for 2 nights at $129 each night. We arrived at 10:00 am and our reservation had not been kept. The desk clerk refused to help us. Finally after 45 minutes of the clerk defending himself, but not trying to solve the issue we were offered a room on the 6th floor for a higher price. He did not mention that there was no elevator to the 6th floor. The elevator in this hotel only goes to the 4th floor, you have to walk up the last 2. We were expecting elderly people, so this was no solution. At last (now we have been in the lobby 1.5 hours and our guests are arriving, I was crying at the desk. We were finally put in a conference room. Breakfast had been served in this conference room. The room was dirty, the tablecloths stained, greasy hot plates remained on the tables throughout the day, the garbage can full. We were given no amenities, like water or glasses. The room was never cleaned. We asked the desk clerk to put a notice at the front desk telling people that our room had changed from the room announced at my mother's funeral. He did not do so. He also routed phone calls to the room on the 6th floor throughout the day. Now a week later we are arguing with the management. They want to charge us $250 for the afternoon we spent in their hotel. They keep telling us we were a "no show".

Reservierung über Internet hat gut geklappt! Gute Lage, wenn man mit einem Auto reist! Man kann dieses gratis parkieren und erreicht bequem die Innenstadt mit der Metro.