$135 Avg/night
Rate and special offer based on Check-in: Sep 7, 2015 Check-out: Sep 8, 2015

Hyatt Regency Montreal

4 stars
View map of 1255, Jeanne-Mance, P.O. Box 130, MONTREAL, QC H5B 1E5

Hotel Overview

Ratings and reviews for Hyatt Regency Montreal

Overall score

3.9 / 5
5.01.0
86 out of 86
Amenities:
3.9
Cleanliness:
4.3
Hotel staff:
4.3
Comfort:
4.3
Location:
4.7
Value:
4

91% would recommend to a friend.

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Review of Hyatt Regency Montreal

Reviewer score

3
5.01.0
marybeth.
Friends
new jersey
Mar 23, 2010

decent place

the mall under the hotel is convenient for shopping and dining.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Friends

Review of Hyatt Regency Montreal

Reviewer score

3
5.01.0
Anonymous
Couples
upstate new york
Sep 28, 2009

the trip

The staff was very helpful. Made reservations at a great French restaurant.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
5
Trip purpose:

Couples

Dining tip: Short walk from hotel

check with staff for recommendations

Review of Hyatt Regency Montreal

Reviewer score

3
5.01.0
travel tweets
Couples
Richmond, VA
Aug 21, 2010

Good location

The location was perfect for visits of Old Town. Rooms were clean and o.k.. We missed the mini bar and a safe. Staff was friendly but very slow, most of the time just one elevator was working, no restaurant for lunch available.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Couples

Dining tip: Short drive from hotel

Chez La Mere Michel - a wonderful place to have french fine dining; Mondavi - food, wine and jazz at it's best

Review of Hyatt Regency Montreal

Reviewer score

3
5.01.0
LongtimeJazzyFan
Single
Los Angeles.CA
Jul 6, 2009

Inadequate Staff Training

During the 2009 Montreal Jazz Festival I found myself with time to visit the bar, which appeared to be very nice, while I waited on some friends to arrive. However, getting someone to come over to one of the many tables to offer service was nearly impossible. The hotel lost a great deal of revenue by not properly training/supervising the bar's staff.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Single

Review of Hyatt Regency Montreal

Reviewer score

3
5.01.0
Anonymous
Family
Chicago, IL
Aug 17, 2009

nice place, needs more help

This hotel is well located and nicely appointed. They could have used additional staff. There was no concierge which we had expected.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Dining tip: Not Applicable

if you are in Montreal on a hot day, call ahead to see if the restaurant is air conditioned if it matters to you.

Review of Hyatt Regency Montreal

Reviewer score

3
5.01.0
Super G.
Family
Gaithersburg, Maryland,
May 10, 2010

Poor house keeping

Hotel had poor access 'cos of construction work, 3rd flr hallway had very smelly, dull and mouldy carpet. Room had no refridgerator or microwave. Hse keeper removed 5 pillows after the 1st day and did not change sheets. We had to ask for replacement. Most Hotel employees were very nice and helpful people. I guess hse keeper is overworked or does not love her job. Loved staying @ Hyatt Philadelphiaffor consulting trips and expected similar standard of service. It the same Hotel brand right?

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
4
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Family

Review of Hyatt Regency Montreal

Reviewer score

3
5.01.0
Anonymous
Single
New York. New York
May 8, 2011

Hyatt Montreal

It was a rainy week but I enjoyed the hotel and the staff were very helpful. There was construction going on in the hotel but I was aware of that when making the reservations. I was not aware of the road and building construction work outside - non hotel. The internet charges were excessive at CAD$13+ taxes per day. Be sure to that that into account when hotel shopping.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Single

Dining tip: Long walk from hotel

Red Thai restuarant and several others were not open on Friday night as advertized. I was looking to dine at 5:30 PM and they advirtized to be open at 5 PM. Call before walking there.

Review of Hyatt Regency Montreal

Reviewer score

3
5.01.0
Anonymous
Friends
connecticut usa
Aug 22, 2010

ok

Staff was friendly and helpful. Internet was not free. Breakfast buffet was too expensive. I like that the hotel is connected to the mall.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Friends

Review of Hyatt Regency Montreal

Reviewer score

3
5.01.0
Anonymous
Couples
Montreal, PQ
Jul 18, 2009

In the heart of the big city

Took in the Jazz Festival. Terrific! Great shopping - right in the hotel Fabulous restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Couples

Review of Hyatt Regency Montreal

Reviewer score

3
5.01.0
Doug's not picky
Couples
hinesburg, vermont
Dec 27, 2009

A mixed bag

We were up for the night with another couple. The location was great and easy access to the underground city(malls). The staff was very friendly but concierge was not available.We needed information on restaurants and it wasn't there for us. The pool hours were 10-6 pm which was not convenient.We waited for 10am(sunday) but it did not open.No hot tub was a minus as well. The rooms were adequate but stay away from the elevators...very noisy.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Couples

Money-saving tip: Short walk from hotel

The food court in the underground mall was cheap with lots of choices.

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