Hotel Le Crystal

Like I said in the title, the hotel is nice but no 5 star. Let me give you some examples. The staff is very friendly and helpful. The rooms are huge (all suites I believe) and new with the latest offerings such as nice faucets in the bathroom and plasma tv's. The rooms have some amenitities that really cater to a family with an infant or small child, such as some dishes, dishwash liquid, a microwave, and a fridge that allows you to put in some of your own items (instead the garden variety fridge that is full of the hotels own offerings on sensors that cannot be moved about without you getting charged.) Saying all this, however, there were some non 5 star characteristics about the hotel. The staff sometimes forgot to empty out one of the wastebaskets. They forgot to restock some of the things in the bathroom (such as bath salts) more than once. The room service menu is limited as far as dinner items are concerned. And the food was a little bland. I know these are minor details, but it adds up to the experience being a little less than perfect.

The hotel's rooms are great! Very spacious, and clean. I loved the Nespresso coffee machine in the room. The restaurant in the hotel is also great. It is easily accessable to the subway, which is nice because Montreal's attractions are spreadout. It is also located downtown so you can walk to great restaurants and shopping.

My husband and I stayed at Le Crystal for a three-night getaway in late May. We liked the apartment-like feel of our suite, with the separate sleeping and living areas and TVs in both rooms. The bathroom was almost the same size as the bedroom, and the deep bathtub and terry robes were wonderful. The decor is "luxury modern." We also liked the floor-to-ceiling windows in both rooms, which provided ample natural light, the extremely comfortable memory foam bed and down blanket, and the espresso machine and electric kettle for tea. We only ordered room service once, but the food was delicious and well-presented. The hotel is in the business district, so you have to take the Metro to Old Montreal and other popular neighborhoods. There are several Metro stations close by. We had a few requests for things like extra coffee, and the front desk and room service personnel were very polite. We would definitely stay here again.

Hotel Le Crystal was an excellent place to stay in Montreal especially since it was by the Bell Centre. The service was superior and it was well worth the price. I would definitely stay there again if I go back to Montreal. The concierge([...]) was quite helpful and very friendly. I would choose this hotel over any other hotel in the city since it is the best hotel I have ever stayed at.

Great hotel. Staff is friendly & helpful. Great location. Top notch experience.

The hotel is almost brand new and is modern elegence in style. We had a mid-range room that employed the most innovative use of space I have ever seen in a hotel. It really is a mini-apartment with a galley area (kitchen doesn't do it justice), bedroom that is seperated from the sitting area and a gorgeous bath room. The staff is friendly and full of good advice at all levels. The on-site restaurant is amongst the best in Montreal. The location is very good, assuming you want to be in uptown Montreal. OH...and it is reasonably priced for what you get. I simply can find no fault with Le Crystal...which I can not remember ever saying about a hotel in the past.

We stayed at Hotel Le Crystal de la Montagne for a full week on holiday. From the time we checked in to the time we checked out, it was a wonderful experience. The deluxe king suite is larger than many Manhattan one-bedroom apartments. The Molton Brown amenities are an added plus. The location, as far as proximity to shopping and Montreal's best restaurants cannot be beat, and Old Montreal is a leisurely 15-minute walk away.

The Le Crystal Hotel is a very clean hotel, it is new so it looks very beautiful. The rooms are very very clean and maintained very very well. This was my first stay, I was upgraded. The location was perfect, just one to two blocks away there were plenty of restaurants, bars, coffee shops and shopping. Also a late open pizza shop just about 100 yards away, not to mention pubs all around. I was to say the least very very Impressed!

The hotel is centrally located. You can easily get to restaurants, shopping, and the subway within 5-10 minutes. The rooms are spectacular! The bathrooms are very spacious and even the smallest room (the Urban) has two sinks, soaking tub, and a separate shower. My only issues was the customer service. The staff was very friendly, but they were not very responsive. There was suppose to be a second remote control in the room; we requested it but never received it. Overall, I would still recommend this hotel. It spacious, looks great, and is conveniently located. Just don't expect a lot from the staff.

Le Crystal is a new hotel in downtown Montreal. The suites were comfortable, large, clean, and a lovely modern motif. The kitchenette was a great addition. The bathroom was large and had an excellent shower stall. Large flat screen televisions in both the bedroom and living room. The concierge services were outstanding!