The room we stayed in was amazing. For the short time we actually spent in our room we were very pleased! The pool was a perfect temperature and the hottub's view was picture perfect. The main shopping and restaurant street of Montreal was a two
minute walk away. Couldn't have asked for a better experience!
I've stayed at Le Crystal before and will probably do so again. It's a luxury hotel with large rooms in a great downtown location off Rue de la Montagne. The staff is improving, but could learn to be more attentive to detail and show a greater
sense of urgency. In terms of locations, rooms and amenities, this hotel is first-rate, but the service is more on a par with the Sheraton or other 3-4 star hotels locally. The hotel consists of all (or mostly all) suites and is therefore a good choice for families or small groups traveling together. Overall, a good value for the money but not quite up to 5-star standards. Also, note that there are only 2 elevator banks and the staff does not regularly use the service elevator; be prepared to wait, particularly if you are in a rush to check out.
I came to my room after a long day of work and was pleasently surprised by the extremely well designed room. I was unable to check into the hotel until 8:30 PM, and was looking forward to a swim and sauna followed by relaxing on the rooftop patio;
unfortunately the facilities close at 9:00 PM.
Might just be the best room I have ever stayed in!
Hotel rooms are suites with kitchettes, sitting area, work area, and a huge bathroom with both shower and soaking tub. Spotless condition and with finishes expected from a four to five star hotel. The spa (full range of options) is quite nice,
good service, and again quite clean. Small fitness center, good size pool, two small saunas, and a roof deck jacuzzi. Food is quite good, at a reasonable price. Night life (including live music) and good quality restuarants are close by (including across the street, around the block). the metro and Candiens stadium are 3 blocks away.
Rooms were wonderful - not huge, but very good use of space (and a large bathroom). Furniture and style were top notch. The TV reception (digital) was awful, but I didn't really want to watch much TV.
The restaurant staff was a bit full of
themselves, but all of the other staff we encountered were very polite and helpful. We loved the experience overall.