$100 Avg/night
Rate and special offer based on Check-in: May 29, 2015 Check-out: May 30, 2015

Sheraton Gateway Hotel in Toronto International Airport

4 stars
View map of Terminal 3, Toronto AMF, P.O. Box 3000, Terminal 3, Toronto AMF, P.O. Box 3000, Toronto, ON L5P 1C4

Hotel Overview

Ratings and reviews for Sheraton Gateway Hotel in Toronto International Airport

Overall score

3.9 / 5
5.01.0
56 out of 56
Amenities:
4
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.2
Location:
4.7
Value:
3.6

89% would recommend to a friend.

Sort by:
Review of Sheraton Gateway Hotel in Toronto International Airport

Reviewer score

1
5.01.0
Weary tropical traveller
Business
Durango, CO, USA
Oct 19, 2014

Watch Out for Noisy Elevator Rooms

This hotel is very convenient to the terminals at Toronto Airport but there is a much cheaper nice hotel on the airport shuttle train line 1 minute away called Alt which is a much better value. I was put into a room directly adjacent to the elevator and had to move in the middle of the night because it was so loud that i couldn't sleep - in moving me they said they knew the room was loud but some people didn't mind - I think it is unconscious able to put someone in a known loud room to see who will put up with it and who will be bothered enough to move in the middle of the night which was very inconvenient. Bad customer service choice by them.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Gateway Hotel in Toronto International Airport

Reviewer score

4
5.01.0
KCCHIEFS1
Business
San Diego, California
Oct 4, 2014

Great Downtown Toronto Location

Great location and staff. Recommend it.if you have business in Toronto. Many restaurants close as well as sports and cultural events.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Gateway Hotel in Toronto International Airport

Reviewer score

4
5.01.0
Super mom From Tokyo
Business
Tokyo, JP
Aug 18, 2014

Size

I was very pleased with the size if the hotel. The room was big enough for three without any problem. Internet was a bit expensive at $15/d.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
5
Location:
5
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Gateway Hotel in Toronto International Airport

Reviewer score

4
5.01.0
Peterbergca
Business
Calgary
Jul 27, 2014

Convenience

Hotel is directly connected to the airport - for a overnight layover the convenience is amazing - great gym and pool open 24 hrs.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Gateway Hotel in Toronto International Airport

Reviewer score

4
5.01.0
discountforreview
Business
miami
Jul 14, 2014

decent airport hotel

Decent hotel--rooms were fine. Nothing incredible but if you need to stay in the Toronto airport on a layover, this is a good spot--you don't even need to leave the terminals.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Gateway Hotel in Toronto International Airport

Reviewer score

4
5.01.0
JAB1
Business
Wellingborough, UK
Jul 1, 2014

Good location

Hotel isa standard Sheraton but good size room and bathroom. Although it is on the airport, it is a long walk from Terminal 1 (Air Canada) even though there is the Skytrain connection. Take a luggage cart at the baggage collection as you can take this on the train and it makes it easier. Restaurant in hotel has fairly limited menu and there is no where else to go. If you are just stopping over for one night and do not want to get a shuttle to an offsite hotel it is the one for you.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Gateway Hotel in Toronto International Airport

Reviewer score

3
5.01.0
Richkai
Business
Davis, CA
Jul 1, 2014

Great if you need a night's sleep near the airport

We'd made a reservation at a Sheraton one-half mile from the Toronto airport but were easily able to switch it, for the same price, to the Sheraton on the airport property. This switch was great for us since we'd gotten in later than expected and needed to be back in the airport early the next day. The best parts of the room were the combination of an excellent king bed and how quiet the room was despite the airport light rail system being almost within reach outside the window of our room.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

The food we ate at the bar for dinner was not bad and a tad costly. The breakfast offered in the restaurant the next day was too expensive for our tastes.

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Gateway Hotel in Toronto International Airport

Reviewer score

2
5.01.0
Seat 1A
Business
Toronto, Ontario
Jun 5, 2014

2-Star Quality for a 4-Star Price

Hotel was exceptionally dirty and dated. Initial room smelled like dirty socks. Subsequent room didn't smell as bad, but both rooms suffered from peeling carpets, mysterious stains on the floors, peeling paint and mold on the bathrooms ceilings. The hotel is exceptionally dated, despite the semi-decent appearance of the common areas. Was offered points upon mentioning these issues, but the bigger issue is that these problems shouldn't need to be mentioned. Certainly not at an average rate of $200 / night.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
2
Comfort:
1
Location:
3
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Gateway Hotel in Toronto International Airport

Reviewer score

3
5.01.0
r1ch12
Business
Raleigh, NC
Mar 6, 2014

Convenience is the key

Arrived on a snowy day and needed to have a meeting in that area so it was very convenient not to have to exit facility and cab to another hotel. Other than that, rooms were very average and bathrooms were below average.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Gateway Hotel in Toronto International Airport

Reviewer score

3
5.01.0
LilibetM
Business
Halifax
Jan 29, 2014

Not overly impressed.

The location is fantastic but the rooms are just ordinary. The bathroom is tiny and the lamps don't light the room enough; there should be an overhead light fixture. There were two holes in the carpet. The bed was very comfortable and had nice linens and we liked the easy chair with ottoman and the desk.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top