$100 Avg/night
Rate and special offer based on Check-in: Dec 22, 2014 Check-out: Dec 25, 2014

Sheraton Centre Toronto Hotel

4 stars
123 Queen Street West, 123 Queen Street West, Toronto, ON M5H 2M9
Hotel Overview
Reviewer score
4.1
out of 5
165 reviews
best bed evah!

Our room was spacious, the concierge was very friendly and helpful, but - by far - the best part of... See full review

  • katieonthego
  • Jun 30, 2014
Toronto sheraton

convenient location to all attractions. beautiful hotel with clean rooms and a friendly staff.... See full review

  • long weekend trip scott
  • Apr 21, 2014
Grand views and upgrades in central entertainment-district location
A 2.5-acre waterfall garden and newly redesigned lobby offer a grand welcome to the Sheraton Centre Toronto Hotel's arriving guests. Recent renovations and upgrades have transformed the guest rooms and suites and the 43rd floor Club lounge. More than 100,000 square feet of meeting facilities, including a new ballroom and exhibit hall, make this an excellent choice for business travel. The fabulous on-site dining, sublime spa services and enormous outdoor pool make it a great choice for travel of any kind.
Highlights
  • 2.5-acre garden with two-story waterfall
  • Largest indoor/outdoor pool in the city
  • Phenomenal views from newly renovated Club lounge
Location

When it is time to take in the city, explore PATH, the 16-mile network of shops and services accessible from the hotel lobby. Quaint Queen Street, with its boutiques, restaurants, art galleries, bars, and nightclubs, is only steps away.

Rooms

Streamlined and elegant decor compliments the stunning city views in most of the Sheraton Centre Toronto Hotel's guest rooms and suites. With Sheraton Sweet Sleeper beds and cozy duvets, guests are sure to be well-rested during their stay. All rooms have LCD flat-screen televisions, work desks and high-speed Internet access (fees apply). Club-level guest rooms and suites also offer upgraded amenities such as complimentary continental breakfast, evening hors d'oeuvres and plush bathrobes.

Features

Three on-site restaurants offering excellent meals that range from a quick breakfast to a leisurely dinner. Swim a few laps in the city's largest indoor/outdoor pool, or warm up with a workout in the on-site fitness center. If stress is the issue, let the professionals at Senses Spa work their magic.

Transportation
  • Toronto Pearson International Airport (16.5 mi/26.6 km)
  • Public bus stop (on the same block)
Attractions
  • PATH (accessible through the lobby)
  • Yorkville (2 mi/3.4 km)
  • Ontario Place (2.9 mi/4.7 km)
Business
  • 100,000 square feet of meeting, event, and conference space
  • Business center
  • Internet access available (fees apply)

Recommendations for you

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Reviewer score 4.1 out of 5
Reviewer score 3.8 out of 5

Sheraton Centre Toronto Hotel Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • Non Smoking
General
Non Smoking
Activities
Pool
Exercise gym
Steam bath
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Childcare Service
Concierge desk
Security
Wake-up service
In-Room Safe
Currency exchange
Florist
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible rooms
Room
Telephone
AM/FM alarm clock
Hairdryer in room
Cribs available
Iron

Nearby points of interest

  • Four Seasons Centre for the Performing Arts: 0.1 mi
  • Eaton Centre: 0.3 mi
  • The Elgin and Winter Garden Theatre Centre: 0.3 mi
  • Toronto Symphony Orchestra: 0.3 mi
  • Massey Hall: 0.4 mi
  • Pantages Theatre: 0.4 mi
  • Princess of Wales Theatre: 0.4 mi
  • Mackenzie House: 0.4 mi
  • The AGO, Art gallery of Ontario: 0.5 mi
  • Hockey Hall of Fame: 0.5 mi
  • National Ballet of Canada: 0.6 mi
  • Air Canada Centre: 0.6 mi
  • St Lawrence Market: 0.6 mi
  • CN Tower: 0.7 mi
  • Rogers Centre: 0.7 mi
  • Four Seasons Centre for the Performing Arts: 0.1 mi
  • Eaton Centre: 0.3 mi
  • The Elgin and Winter Garden Theatre Centre: 0.3 mi
  • Toronto Symphony Orchestra: 0.3 mi
  • Massey Hall: 0.4 mi
  • Pantages Theatre: 0.4 mi
  • Princess of Wales Theatre: 0.4 mi
  • Mackenzie House: 0.4 mi
  • The AGO, Art gallery of Ontario: 0.5 mi
  • Hockey Hall of Fame: 0.5 mi
  • National Ballet of Canada: 0.6 mi
  • Air Canada Centre: 0.6 mi
  • St Lawrence Market: 0.6 mi
  • CN Tower: 0.7 mi
  • Rogers Centre: 0.7 mi
  • Harbourfront Centre: 0.8 mi
  • Allan Gardens Conservatory: 0.9 mi
  • University of Toronto: 1 mi
  • Toronto Music Garden: 1.1 mi
  • Distillery District: 1.2 mi
  • Fort York: 1.3 mi
  • Royal Ontario Museum: 1.3 mi
  • Royal Conservatory of Music: 1.3 mi
  • Bata Shoe Museum: 1.4 mi
  • Yorkville: 1.4 mi
  • Toronto Public Library: 1.4 mi
  • Centre Island: 1.6 mi
  • Toronto Island Park: 2 mi
  • Spandina Historic House: 2.3 mi
  • Casa Loma: 2.6 mi
  • Ashbridge's Bay Park: 3.8 mi
  • High Park: 4.1 mi
  • The Beaches: 4.5 mi
  • Ontario Science Centre: 5 mi
  • Edwards Gardens: 5.9 mi
  • Toronto Centre for the Arts: 8.1 mi
  • Scarborough Bluffs: 9.2 mi
  • Toronto Zoo: 15.2 mi

Dining

Link Café
The Link Café offers freshly brewed Starbucks® coffee, Great Canadian Bagels™, breakfast pastries, fresh fruit, and sandwich selections. It’s the perfect spot to relax over a cup of coffee and a delightful breakfast.
BnB
Located on the lobby level, BnB provides a welcome escape from the everyday hustle and bustle. Start your day with a hearty breakfast or linger in the evening while dining on the best burgers, classic comfort food, and inspiring cocktails.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (165)

Ratings and reviews for Sheraton Centre Toronto Hotel

Overall score

4.1 / 5
5.01.0
165 out of 165
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
4.2
Room comfort:
4.3
Location:
4.7
Value:
4.1

90% would recommend to a friend.

Sort by:
Review of Sheraton Centre Toronto Hotel

Reviewer score

5
5.01.0
EB CEO
Business
Milford, CT
Nov 17, 2010

Comfortable and convenient

Excellent. Great service, comfortable accommodations, convenient location for business meetings. This hotel was one of the best I've stayed at in my travels. I would highly recommend it for any form of travel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Try the Irish steak house in the hotel it is first rate.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

5
5.01.0
Anonymous
Business
Seattle, WA
Nov 15, 2010

Great location downtown

Great spot to attend a conference. The "path" is easy access to the hotel on the concourse level and from there you have access to many downtown locations without having to go outside in the weather. It offered an inexpensive alternative to dining. The airport express shuttle stop is right outside the hotel (super easy & cost effective for parties of 1 or 2).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Terrific family italian restaurant across from hotel. The Path has some great cost effective options, natural food to standard food court options. there's a grocery store nearby as another alternative. Starbucks and Tim Horton are on the same block toward Yonge street.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Leafs fan
Business
Indianapolis, IN
Nov 10, 2010

Weekend getaway

Good downtown location. Within walking distance from many points of interest. Easy access to subway, bus stops, and parking. The room was clean and had a decent view of the city.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

About a mile from Rogers Centre, Air Canada Centre, and CN Tower.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
GeoGreg
Business
Arlington, VA
Nov 1, 2010

Great hotel

Hotel allowed early check in and was a spacious clean and pleasant room. Location is convenient for downtown Toronto. The lobby is actually very comfortable for a downtown hotel. Free wifi in lounge a plus.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Duke of Richmond bar just down Queen street. Great food and atmosphere.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

2
5.01.0
Anonymous
Business
Tennessee
Oct 27, 2010

not what is expected of a 5-star hotel

I found the front desk staff to be friendly and extremely helpful! Now to the room itself. Typically all that I look for is a clean room, clean bathroom and clean sheets... well, they failed on all accounts. The bathtub drain was clogged, the room had not been dusted in at least a week and my sheets were stained. To top it off, forget a quiet sleep - sirens and trucks all night, and that was the 10th floor. Unfortunately for them, part of this trip was a test run for hosting a conference this spring - they failed miserably! Oh yeah, the lobby bar service was terrible and way over priced - $12.00 for a 12oz draft beer.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Shopping tip: Short walk from hotel

Take the shuttle-bus to the airport, $22.00 versus a $59.00 taxi ride.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Chicago
Oct 27, 2010

Close but no cigar

The best thing about the Sheraton Centre Hotel is location. Downtown, with complete access to the underground concourse lying below much of Toronto's business area, the Sheraton doesn't really shine otherwise. The hallway outside my room was not clean, with candy wrappers and even an old washcloth adorning the path to my room. The only other thing I would note is that they attempted to charge me $90.00 for parking during my stay. Excessive I'd say, especially since I didn't have a car. When I brought it to the attention of the gentleman at the front desk, he never apologized or acknowledged that they had made a mistake. Not that I'm noting a pattern here, but I recently stayed at a Sheraton in Boston where a similar mis-charge took place. I'd suggest checking your bill closely before checking out.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Little Anthony's Italian Ristorante on the corner of Richmond and York and across the street from the Sheraton Centre is a delightful, low key restaurant serving very well-prepared Italian style food. I highly recommend it.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

5
5.01.0
Anonymous
Business
philadelphia
Oct 26, 2010

The Place to Stay

wonder place. really nice staff. upgraded for free to club; very later checkout, great breakfast buffet; free internet. great location for access to the arts.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

if you want opera or classical music or museums or ... you're a five minute walk.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Oregon
Sep 19, 2010

Aim high

This was our second stay at the Sheraton because of its terrific location for enjoying the Toronto Film Festival. Unfortunately, this year we ended up with a smaller room than last, and lower down in the building (11th Floor) -- putting us closer to a LOT of very disturbing Queen Street traffic noise on the City View side. Sirens, motorcycles, trams all night. We were on the 17th floor last year, and the problem was much less apparent -- so if you're booking, AIM HIGH. Most of the staff were quite helpful, but Front Desk in particular were less than gracious -- leaving us waiting to check in a while all three staff were on the phone without so much as an apologetic smile or gesture to let us know we had been seen. Finally, while the bedding, towels, bathrooms, etc. are clean, the hotel's carpets, curtains, lampshades and paint are all showing signs of staining and wear. Really NOT first class.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Nota Bene is a terrific restaurant that opens w/a theatre menu at 5pm -- two blocks away on Queen. Save money by sitting at the bar and splitting appetizers. DELICIOUS!

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Review of Sheraton Centre Toronto Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Dublin, Ireland
Sep 14, 2010

Noisy Stay at the Sheraton

Our hotel room was located on the 7th floor of the Queen Street tower overlooking New City Hall. The noise level was very bad. We could hear all the night and very early morning traffic even people talking outside the building. Because of this we were awake very very early every morning. I have stayed in the Sheraton on a few occasions and the room was also located in the queen street tower but overlooking the CN Tower. No noise at all The cost for parking was outrageous $45.00 per day this should be reviewed.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

The Bay, Eaton Centre and Sears - Excellent deals

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Anonymous
Business
NJ
Sep 3, 2010

Great hotel

Great location--near Eaton Centre and TTC. Farmer's marker in square across the street on Wednesdays during summer. Friendly staff, nice-size rooms. Only problem is no free Internet in room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Use ttc!

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