$94 Avg/night
Rate and special offer based on Check-in: Apr 2, 2015 Check-out: Apr 3, 2015

Sheraton Centre Toronto Hotel

4 stars
View map of 123 Queen Street West, 123 Queen Street West, Toronto, ON M5H 2M9

Hotel Overview

Ratings and reviews for Sheraton Centre Toronto Hotel

Overall score

4.1 / 5
5.01.0
166 out of 166
Amenities:
4.1
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.3
Location:
4.7
Value:
4.1

90% would recommend to a friend.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Boston, MA
Mar 1, 2010

Great location, reasonable rates!

A good hotel, great downtown location and reasonable rates!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton Centre Toronto Hotel

Reviewer score

2
5.01.0
Anonymous
Business
New York
Feb 7, 2010

Pass on it!

A positive experience was when a business associate complained about the check in staff's attitude the evening before, they credited the breakfast charge!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

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Review of Sheraton Centre Toronto Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Chicago
Jan 5, 2010

The scoop

Restaurants are expensive and they rip you off on the excgange rate for the U>S> dollar.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

The Keg....great food, atmosphere, service.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Mexico City
Jan 4, 2010

Outstanding location...

This hotel offers an invaluable location according to price... one small detail I was stocked at the elevator about 90 minutes but they compensate my time, with free breakfast... quick response!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
2
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Eaton Centre is 15 minutes walking... on street or under hotels!!!

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Review of Sheraton Centre Toronto Hotel

Reviewer score

2
5.01.0
AN UGLY AMERICAN
Business
AMHERST, NEW YORK
Nov 30, 2009

TOO MANY ANNOYANCES FOR THE $$$'s

GREAT CENTRAL LOCATION WITH UNDERGROUND ACCESS TO SUBWAY AND EATON CENTER. CAN BE DIFFICULT TO GET TO IF DRIVING, EVEN WITH GPS IF USING 123 QUEEN ST ADDRESS...BEST TO TAKE RICHMOND WEST FROM YOUNGE ...AUTO ENTRANCE ON RICHMOND. VALET PARKING IS A RIP OFF AT $45/DAY...PARK AT CITY HALL LOT ON QUEEN ACROSS FROM HOTEL FOR $13/DAY. $280/NIGHT GETS YOU A SPA ROOM WITH CLUB PRIVILEGES, FREE EVENING APPETIZERS AND CONTINENTAL BREAKFAST...ANNOYING & UNNECESSARY WAITERS HOVER UNTIL THEY CAN PICK UP A DIRTY PLATE AND IMMEDIATELY PLACE A $0 CHECK ON THE TABLE FOR AN IN YOUR FACE DEMAND FOR A TIP...HAD BEEN MAKING THIS AN ANNIVERSARY VENUE FOR SEVERAL YEARS, BUT WILL LIKELY BE REWARDING A MORE CUSTOMER FRIENDLY HOTEL IN THE FUTURE.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
4
Value:
2
Trip purpose:

Business

Shopping tip: In Hotel

OUR STAY WAS LAST WEEK OF NOVEMBER...NO WINTER JACKETS REQUIRED WHEN TAKING THE SHORT UNDERGROUND WALK TO THE EATON CENTER MALL .

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Review of Sheraton Centre Toronto Hotel

Reviewer score

3
5.01.0
Foosh
Business
Connecticut
Nov 10, 2009

Good location

The rooms were not controlled by the thermastat. There was no air conditioning, hence the rooms were too warm and very uncomfortable to be in.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

In house, but expensive.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
JV
Business
Pittsburgh, PA
Oct 26, 2009

Unbeatable location for the price

We went to see a concert at the Air Canada Centre. This hotel was a perfect location for this as we were able to walk underground all over downtown toronto.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

take the underground tunnels

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Anonymous
Business
South Point, OH
Oct 20, 2009

Nice, large hotel for a conference

I had a good experience at the hotel. The only problem was that I requested my down pillows to be switched to foam ones because I am allergic to feathers. I put in a request at the front desk the second day and the request was never honored.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Anonymous
Business
New York City
Oct 5, 2009

my stay Sheraton Centre

On the last night of our stay, 10/3 there was a street event going on across the street from the hotel which ended at 6:15 am with a great deal of noise, the hotel gave no notice, was unable to sleep all night, would have checked out if had none.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

can walk just about anywhere.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Willie Loman again!
Business
NYC
Oct 1, 2009

Perfect for downtown Toronto

In toronto on business, quick stay, in and out but Sheriton was perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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