$93 Avg/night
Rate and special offer based on Check-in: Dec 29, 2014 Check-out: Dec 30, 2014

Sheraton Centre Toronto Hotel

4 stars
123 Queen Street West, 123 Queen Street West, Toronto, ON M5H 2M9
Hotel Overview
Reviewer score
4.1
out of 5
165 reviews
best bed evah!

Our room was spacious, the concierge was very friendly and helpful, but - by far - the best part of... See full review

  • katieonthego
  • Jun 30, 2014
Toronto sheraton

convenient location to all attractions. beautiful hotel with clean rooms and a friendly staff.... See full review

  • long weekend trip scott
  • Apr 21, 2014
Grand views and upgrades in central entertainment-district location
A 2.5-acre waterfall garden and newly redesigned lobby offer a grand welcome to the Sheraton Centre Toronto Hotel's arriving guests. Recent renovations and upgrades have transformed the guest rooms and suites and the 43rd floor Club lounge. More than 100,000 square feet of meeting facilities, including a new ballroom and exhibit hall, make this an excellent choice for business travel. The fabulous on-site dining, sublime spa services and enormous outdoor pool make it a great choice for travel of any kind.
Highlights
  • 2.5-acre garden with two-story waterfall
  • Largest indoor/outdoor pool in the city
  • Phenomenal views from newly renovated Club lounge
Location

When it is time to take in the city, explore PATH, the 16-mile network of shops and services accessible from the hotel lobby. Quaint Queen Street, with its boutiques, restaurants, art galleries, bars, and nightclubs, is only steps away.

Rooms

Streamlined and elegant decor compliments the stunning city views in most of the Sheraton Centre Toronto Hotel's guest rooms and suites. With Sheraton Sweet Sleeper beds and cozy duvets, guests are sure to be well-rested during their stay. All rooms have LCD flat-screen televisions, work desks and high-speed Internet access (fees apply). Club-level guest rooms and suites also offer upgraded amenities such as complimentary continental breakfast, evening hors d'oeuvres and plush bathrobes.

Features

Three on-site restaurants offering excellent meals that range from a quick breakfast to a leisurely dinner. Swim a few laps in the city's largest indoor/outdoor pool, or warm up with a workout in the on-site fitness center. If stress is the issue, let the professionals at Senses Spa work their magic.

Transportation
  • Toronto Pearson International Airport (16.5 mi/26.6 km)
  • Public bus stop (on the same block)
Attractions
  • PATH (accessible through the lobby)
  • Yorkville (2 mi/3.4 km)
  • Ontario Place (2.9 mi/4.7 km)
Business
  • 100,000 square feet of meeting, event, and conference space
  • Business center
  • Internet access available (fees apply)

Recommendations for you

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Reviewer score 4.1 out of 5
Reviewer score 3.8 out of 5

Sheraton Centre Toronto Hotel Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • Non Smoking
General
Non Smoking
Activities
Pool
Exercise gym
Steam bath
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Childcare Service
Concierge desk
Security
Wake-up service
In-Room Safe
Currency exchange
Florist
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible rooms
Room
Telephone
AM/FM alarm clock
Hairdryer in room
Cribs available
Iron

Nearby points of interest

  • Four Seasons Centre for the Performing Arts: 0.1 mi
  • Eaton Centre: 0.3 mi
  • The Elgin and Winter Garden Theatre Centre: 0.3 mi
  • Toronto Symphony Orchestra: 0.3 mi
  • Massey Hall: 0.4 mi
  • Pantages Theatre: 0.4 mi
  • Princess of Wales Theatre: 0.4 mi
  • Mackenzie House: 0.4 mi
  • The AGO, Art gallery of Ontario: 0.5 mi
  • Hockey Hall of Fame: 0.5 mi
  • National Ballet of Canada: 0.6 mi
  • Air Canada Centre: 0.6 mi
  • St Lawrence Market: 0.6 mi
  • CN Tower: 0.7 mi
  • Rogers Centre: 0.7 mi
  • Four Seasons Centre for the Performing Arts: 0.1 mi
  • Eaton Centre: 0.3 mi
  • The Elgin and Winter Garden Theatre Centre: 0.3 mi
  • Toronto Symphony Orchestra: 0.3 mi
  • Massey Hall: 0.4 mi
  • Pantages Theatre: 0.4 mi
  • Princess of Wales Theatre: 0.4 mi
  • Mackenzie House: 0.4 mi
  • The AGO, Art gallery of Ontario: 0.5 mi
  • Hockey Hall of Fame: 0.5 mi
  • National Ballet of Canada: 0.6 mi
  • Air Canada Centre: 0.6 mi
  • St Lawrence Market: 0.6 mi
  • CN Tower: 0.7 mi
  • Rogers Centre: 0.7 mi
  • Harbourfront Centre: 0.8 mi
  • Allan Gardens Conservatory: 0.9 mi
  • University of Toronto: 1 mi
  • Toronto Music Garden: 1.1 mi
  • Distillery District: 1.2 mi
  • Fort York: 1.3 mi
  • Royal Ontario Museum: 1.3 mi
  • Royal Conservatory of Music: 1.3 mi
  • Bata Shoe Museum: 1.4 mi
  • Yorkville: 1.4 mi
  • Toronto Public Library: 1.4 mi
  • Centre Island: 1.6 mi
  • Toronto Island Park: 2 mi
  • Spandina Historic House: 2.3 mi
  • Casa Loma: 2.6 mi
  • Ashbridge's Bay Park: 3.8 mi
  • High Park: 4.1 mi
  • The Beaches: 4.5 mi
  • Ontario Science Centre: 5 mi
  • Edwards Gardens: 5.9 mi
  • Toronto Centre for the Arts: 8.1 mi
  • Scarborough Bluffs: 9.2 mi
  • Toronto Zoo: 15.2 mi

Dining

Link Café
The Link Café offers freshly brewed Starbucks® coffee, Great Canadian Bagels™, breakfast pastries, fresh fruit, and sandwich selections. It’s the perfect spot to relax over a cup of coffee and a delightful breakfast.
BnB
Located on the lobby level, BnB provides a welcome escape from the everyday hustle and bustle. Start your day with a hearty breakfast or linger in the evening while dining on the best burgers, classic comfort food, and inspiring cocktails.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (165)

Ratings and reviews for Sheraton Centre Toronto Hotel

Overall score

4.2 / 5
5.01.0
22 out of 165
Amenities:
4
Room cleanliness:
4.6
Hotel staff:
4.3
Room comfort:
4.5
Location:
4.8
Value:
4.4

95% would recommend to a friend.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

3
5.01.0
meme33000
Business
Edmonton, AB
May 5, 2014

Weekend away

The room was clean, I've stayed here many times before. The construction outside however was annoying the next morning.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sheraton Centre Toronto Hotel

Reviewer score

3
5.01.0
Nalloo
Business
Los Angeles, California
Apr 22, 2014

Great value

Good location, great value. Rooms were pretty decent

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

5
5.01.0
LiMe
Business
Toronto, Ontario
Apr 9, 2014

Love staying here!

I have stayed here several times and have enjoyed myself each time. Would recommend it for anyone staying in the city. Walking distance to the Eaton center.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

5
5.01.0
LiMe
Business
Toronto, Ontario
Apr 9, 2014

Love this place

Have stayed here several times, and had a perfect experience every time. would recommend it to anyone staying downtown Toronto.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton Centre Toronto Hotel

Reviewer score

5
5.01.0
LiMe
Business
Toronto, Ontario
Apr 7, 2014

Always love staying here

This was probably my 6th or 7th time staying in this hotel and I absolutely love it! The location is great as well as the look and feel of the hotel. I would recommend it to anyone coming in from out of town, or anyone just looking to stay downtown for a night.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
ChristenMCC
Business
Ajax, ON
Feb 24, 2014

Nice night away

The hotel was great, awesome location and good price. Very clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: Short walk from hotel

PATH walkway under the hotel is great for getting around the city on foot and avoiding the cold, blustery outside. Concierge was very helpful with directions.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

5
5.01.0
Vlad at The Mansion
Business
Chicago, IL, USA
Mar 19, 2013

Weekend getaway to visit friends.

Sheraton Hotel is a very nice hotel. Very centrally located to all sites of Toronto. Check-in was fast for a Saturday afternoon. Has several dining/drinking options in its entire property. Eaton Shopping Centre is literally 2 blocks away. Utilizing the PATH without having to go outside in the cold is another major convenience when staying at The Sheraton Centre Toronto.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton Centre Toronto Hotel

Reviewer score

2
5.01.0
Fablady
Business
UK
Nov 11, 2012

Sarcastic Staff and non-existent security

After reading that our valuables were NOT safe in the in-room safe we asked a male member of staff on the front desk, if we could have a security box in reception, as suggested by the information in the room. he seemed to think it was funny and said that he didn't think it likely that somebody would break-in to our room and then into the safe... There was no security and lots of vagrants within the lounge area. The woman on the travel desk told us that we were overreacting to the threat of impending Hurricane Sandy... all I asked was whether we shold be concerned, as we had to go out that night!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
1
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Tim Hortens just outside the door - lovely warming soup and no tipping!

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
MKittell81
Business
Oakland, CA
Aug 7, 2012

Impressed...

Pleasantly surprised with the hotel. Was expecting one thing, and got another. Centrally located to everything we wanted to see in Toronto.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

3
5.01.0
Opera Lover
Business
St Bonaventure, NY, USA
Feb 20, 2012

Great location, lousy service

The best thing that can be said about the Sheraton Centre Downtown is its proximity to the Opera House - virtually next door and therefore quite convenient. There's also a Metro stop at the Opera which allows easy access to the rest of the city. The service at the Sheraton, however, is LOUSY. It took several calls to room service in order to get some coffee cups, coffee, etc. for the room. And it took FIVE hours to get someone to come with a corkscrew to open a bottle of wine! For the price, I'd expect better service.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
2
Room comfort:
5
Location:
5
Value:
1
Trip purpose:

Business

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