$151 Avg/night
Rate and special offer based on Check-in: Nov 1, 2014 Check-out: Nov 2, 2014

Sheraton Centre Toronto Hotel

4 stars
123 Queen Street West, Toronto, ON M5H 2M9
Hotel Overview
Reviewer score
4.1
out of 5
165 reviews
best bed evah!

Our room was spacious, the concierge was very friendly and helpful, but - by far - the best part of... See full review

  • katieonthego
  • Jun 30, 2014
Toronto sheraton

convenient location to all attractions. beautiful hotel with clean rooms and a friendly staff.... See full review

  • long weekend trip scott
  • Apr 21, 2014
Grand views and upgrades in central entertainment-district location
A 2.5-acre waterfall garden and newly redesigned lobby offer a grand welcome to the Sheraton Centre Toronto Hotel's arriving guests. Recent renovations and upgrades have transformed the guest rooms and suites and the 43rd floor Club lounge. More than 100,000 square feet of meeting facilities, including a new ballroom and exhibit hall, make this an excellent choice for business travel. The fabulous on-site dining, sublime spa services and enormous outdoor pool make it a great choice for travel of any kind.
Highlights
  • 2.5-acre garden with two-story waterfall
  • Largest indoor/outdoor pool in the city
  • Phenomenal views from newly renovated Club lounge
Location

When it is time to take in the city, explore PATH, the 16-mile network of shops and services accessible from the hotel lobby. Quaint Queen Street, with its boutiques, restaurants, art galleries, bars, and nightclubs, is only steps away.

Rooms

Streamlined and elegant decor compliments the stunning city views in most of the Sheraton Centre Toronto Hotel's guest rooms and suites. With Sheraton Sweet Sleeper beds and cozy duvets, guests are sure to be well-rested during their stay. All rooms have LCD flat-screen televisions, work desks and high-speed Internet access (fees apply). Club-level guest rooms and suites also offer upgraded amenities such as complimentary continental breakfast, evening hors d'oeuvres and plush bathrobes.

Features

Three on-site restaurants offering excellent meals that range from a quick breakfast to a leisurely dinner. Swim a few laps in the city's largest indoor/outdoor pool, or warm up with a workout in the on-site fitness center. If stress is the issue, let the professionals at Senses Spa work their magic.

Transportation
  • Toronto Pearson International Airport (16.5 mi/26.6 km)
  • Public bus stop (on the same block)
Attractions
  • PATH (accessible through the lobby)
  • Yorkville (2 mi/3.4 km)
  • Ontario Place (2.9 mi/4.7 km)
Business
  • 100,000 square feet of meeting, event, and conference space
  • Business center
  • Internet access available (fees apply)

Hotel Map

43.6514 -79.384
Area served
Ajax, Brampton, Etobicoke, Mississauga, Markham, North York, New Market, Pickering, Whitby, Hamilton, Oshawa, Scarborough, Toronto
Nearby airports
Lester B. Pearson International Airport, (YYZ), 26.00, KM; Pelee Island Airport, (n/a), 5.00, KM;
Area description
Downtown

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Reviewer score 4.1 out of 5
Reviewer score 3.8 out of 5

Sheraton Centre Toronto Hotel Rooms

Traditional
Description not provided

Amenities

  • Heated pool
  • Non Smoking
General
Non Smoking
Concierge
Pet friendly
24 hour security
Activities
Heated pool
Fitness center or spa
Sauna
Dining
Bar/Lounge
Restaurant
Coffee maker in room
24 hour room service
Services
24 hour front desk
Business center
Laundry service
Express check in
Express checkout
Wake-up service
In-Room Safe
Shops/Commercial services
Meeting/Banquet facilities
Barber/Beauty shop
FAX
Video checkout
Currency exchange
Parking
Valet parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Room
Television with cable
Radio
AM/FM alarm clock
Hairdryer in room
Fire alarm with light
Iron
Ironing board

Nearby points of interest

  • Four Seasons Centre for the Performing Arts: 0.1 mi
  • Eaton Centre: 0.3 mi
  • The Elgin and Winter Garden Theatre Centre: 0.3 mi
  • Toronto Symphony Orchestra: 0.3 mi
  • Massey Hall: 0.4 mi
  • Pantages Theatre: 0.4 mi
  • Princess of Wales Theatre: 0.4 mi
  • Mackenzie House: 0.4 mi
  • The AGO, Art gallery of Ontario: 0.5 mi
  • Hockey Hall of Fame: 0.5 mi
  • National Ballet of Canada: 0.6 mi
  • The Air Canada Centre: 0.6 mi
  • Air Canada Centre: 0.6 mi
  • St Lawrence Market: 0.6 mi
  • CN Tower: 0.7 mi
  • Four Seasons Centre for the Performing Arts: 0.1 mi
  • Eaton Centre: 0.3 mi
  • The Elgin and Winter Garden Theatre Centre: 0.3 mi
  • Toronto Symphony Orchestra: 0.3 mi
  • Massey Hall: 0.4 mi
  • Pantages Theatre: 0.4 mi
  • Princess of Wales Theatre: 0.4 mi
  • Mackenzie House: 0.4 mi
  • The AGO, Art gallery of Ontario: 0.5 mi
  • Hockey Hall of Fame: 0.5 mi
  • National Ballet of Canada: 0.6 mi
  • The Air Canada Centre: 0.6 mi
  • Air Canada Centre: 0.6 mi
  • St Lawrence Market: 0.6 mi
  • CN Tower: 0.7 mi
  • Rogers Centre: 0.7 mi
  • Harbourfront Centre: 0.8 mi
  • Allan Gardens Conservatory: 0.9 mi
  • University of Toronto: 1 mi
  • Toronto Music Garden: 1.1 mi
  • Distillery District: 1.2 mi
  • Fort York: 1.3 mi
  • Royal Ontario Museum: 1.3 mi
  • Royal Conservatory of Music: 1.3 mi
  • Bata Shoe Museum: 1.4 mi
  • Yorkville: 1.4 mi
  • Toronto Public Library: 1.4 mi
  • Centre Island: 1.6 mi
  • Toronto Island Park: 2 mi
  • Spandina Historic House: 2.3 mi
  • Casa Loma: 2.6 mi
  • Ashbridge's Bay Park: 3.8 mi
  • High Park: 4.1 mi
  • The Beaches: 4.5 mi
  • Ontario Science Centre: 5 mi
  • Edwards Gardens: 5.9 mi
  • Toronto Centre for the Arts: 8.1 mi
  • Scarborough Bluffs: 9.2 mi
  • Toronto Zoo: 15.2 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (165)

Ratings and reviews for Sheraton Centre Toronto Hotel

Overall score

4 / 5
5.01.0
25 out of 165
Amenities:
4.1
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4.2
Location:
4.6
Value:
4

80% would recommend to a friend.

Sort by:
Review of Sheraton Centre Toronto Hotel

Reviewer score

2
5.01.0
gary hagerty
Business
toronto
Aug 15, 2014

Room ok

Not what I expected of a sheraton, I paided extra for a room upgrade (not worth the money at all) and the room was basic old and out of date. I would not stay here on my next trip due to the cleaniness. Water constantly backed up in the tub and you stood in a tub filled with water. I know this will probably fall on deaf ears like all reviews do.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

good location to walk to attractions.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

1
5.01.0
Vermonter56
Business
Vermont
May 5, 2014

Unsatifactory Room

Hello: My companion and I purchased 2 rooms 1439 & 1440 for two nights 4/25/14 to 4/27/14. Room 1440 was the problem, the fan only blew warm/hot air for two nights, the phones didn't work for one night. We called room service and they did send a serviceman to the room to try and fix the heat and he took the front of the heater off and you would believe the dust that blew all over the room. My nephew who was with us has allergies and he needed fresher vented air. They provided a fan which helped to a degree but the room and temperature in the room was over 70 degrees the two nights. When I tried to get an adjustment in the morning the check out person only said my credit card wouldn't be charged however he must have been able to tell it had already been paid for. I'm hoping to get a refund. This room was purchased under my partners name. We used her credit card to purchase room 1440.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
5
Hotel staff:
4
Room comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Golden Brick
Business
Toronto Canada
Apr 29, 2014

Centrally located

Great family hotel...everything is always first class and staff very helpful

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
El Charro Carlos
Business
Mexico
Dec 29, 2013

A very new family experience in Christmas

All the staff is very nice, very warm, very kind. You feel like in home! Many attractions close to the hotel and restaurants too. The path is a plus because is very helpul in this season, and let you move freely to shopping. I recommend this hotel to everyone who likes the good life.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

The path let you get very easily to two main shopping centers in the city.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

5
5.01.0
DDDDDDDDDDDAD
Business
PA
Jul 27, 2013

nice place

comfortable, good location, nice restaurant , lot u can do...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

u can explore a lot...

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Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

5
5.01.0
DDDDDDDDDDDAD
Business
PA
Jul 26, 2013

lots of fun.................

Great...place to stay... close to most of attractions. comfy beds.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Niko 1983
Business
Tecumshel
May 21, 2013

Nice

Good family pet friendly hotel downtown toronto , good location

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

3
5.01.0
Marc12
Business
Toronto
Dec 30, 2012

Good Location, room was unsatisfactory

The lobby is impressive, and the location is very good in that it's connected to the PATH. But the rooms were very basic especially for the price. There was not even a small fridge in the room. It would be great to have an option for a parking pass that allows in and out privileges to the adjacent public parking lot.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

5
5.01.0
R Fizzle
Business
Rome, NY
Aug 13, 2012

Very Good Hotel

Overall we had a great stay. We were moved from a room with 2 beds into a room with one bed. Extra space would have been nice but overall it's a very nice hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Tonique
Business
Ottawa, on
Jul 9, 2012

Perfect Downtown location

Just amazing. Good for business, family, entertainment

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Cn tour

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