Sheraton Centre Toronto Hotel

4 stars
123 Queen Street West, 123 Queen Street West, Toronto, ON M5H 2M9
Hotel Overview
Reviewer score
4.1
out of 5
165 reviews
best bed evah!

Our room was spacious, the concierge was very friendly and helpful, but - by far - the best part of... See full review

  • katieonthego
  • Jun 30, 2014
Toronto sheraton

convenient location to all attractions. beautiful hotel with clean rooms and a friendly staff.... See full review

  • long weekend trip scott
  • Apr 21, 2014
Grand views and upgrades in central entertainment-district location
A 2.5-acre waterfall garden and newly redesigned lobby offer a grand welcome to the Sheraton Centre Toronto Hotel's arriving guests. Recent renovations and upgrades have transformed the guest rooms and suites and the 43rd floor Club lounge. More than 100,000 square feet of meeting facilities, including a new ballroom and exhibit hall, make this an excellent choice for business travel. The fabulous on-site dining, sublime spa services and enormous outdoor pool make it a great choice for travel of any kind.
Highlights
  • 2.5-acre garden with two-story waterfall
  • Largest indoor/outdoor pool in the city
  • Phenomenal views from newly renovated Club lounge
Location

When it is time to take in the city, explore PATH, the 16-mile network of shops and services accessible from the hotel lobby. Quaint Queen Street, with its boutiques, restaurants, art galleries, bars, and nightclubs, is only steps away.

Rooms

Streamlined and elegant decor compliments the stunning city views in most of the Sheraton Centre Toronto Hotel's guest rooms and suites. With Sheraton Sweet Sleeper beds and cozy duvets, guests are sure to be well-rested during their stay. All rooms have LCD flat-screen televisions, work desks and high-speed Internet access (fees apply). Club-level guest rooms and suites also offer upgraded amenities such as complimentary continental breakfast, evening hors d'oeuvres and plush bathrobes.

Features

Three on-site restaurants offering excellent meals that range from a quick breakfast to a leisurely dinner. Swim a few laps in the city's largest indoor/outdoor pool, or warm up with a workout in the on-site fitness center. If stress is the issue, let the professionals at Senses Spa work their magic.

Transportation
  • Toronto Pearson International Airport (16.5 mi/26.6 km)
  • Public bus stop (on the same block)
Attractions
  • PATH (accessible through the lobby)
  • Yorkville (2 mi/3.4 km)
  • Ontario Place (2.9 mi/4.7 km)
Business
  • 100,000 square feet of meeting, event, and conference space
  • Business center
  • Internet access available (fees apply)

Sheraton Centre Toronto Hotel Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • Non Smoking
General
Non Smoking
Activities
Pool
Exercise gym
Steam bath
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Childcare Service
Concierge desk
Security
Wake-up service
In-Room Safe
Currency exchange
Florist
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible rooms
Room
Telephone
AM/FM alarm clock
Hairdryer in room
Cribs available
Iron

Hotel Map

43.6514 -79.384
Area served
City Center
Nearby airports
Pearson International Airport, (YYZ), 26.00, KM; Toronto Island Airport, (YTZ), 5.00, KM;
Area description
City Center, City Center

Nearby points of interest

  • Four Seasons Centre for the Performing Arts: 0.1 mi
  • Eaton Centre: 0.3 mi
  • The Elgin and Winter Garden Theatre Centre: 0.3 mi
  • Toronto Symphony Orchestra: 0.3 mi
  • Massey Hall: 0.4 mi
  • Pantages Theatre: 0.4 mi
  • Princess of Wales Theatre: 0.4 mi
  • Mackenzie House: 0.4 mi
  • The AGO, Art gallery of Ontario: 0.5 mi
  • Hockey Hall of Fame: 0.5 mi
  • National Ballet of Canada: 0.6 mi
  • Air Canada Centre: 0.6 mi
  • St Lawrence Market: 0.6 mi
  • CN Tower: 0.7 mi
  • Rogers Centre: 0.7 mi
  • Four Seasons Centre for the Performing Arts: 0.1 mi
  • Eaton Centre: 0.3 mi
  • The Elgin and Winter Garden Theatre Centre: 0.3 mi
  • Toronto Symphony Orchestra: 0.3 mi
  • Massey Hall: 0.4 mi
  • Pantages Theatre: 0.4 mi
  • Princess of Wales Theatre: 0.4 mi
  • Mackenzie House: 0.4 mi
  • The AGO, Art gallery of Ontario: 0.5 mi
  • Hockey Hall of Fame: 0.5 mi
  • National Ballet of Canada: 0.6 mi
  • Air Canada Centre: 0.6 mi
  • St Lawrence Market: 0.6 mi
  • CN Tower: 0.7 mi
  • Rogers Centre: 0.7 mi
  • Harbourfront Centre: 0.8 mi
  • Allan Gardens Conservatory: 0.9 mi
  • University of Toronto: 1 mi
  • Toronto Music Garden: 1.1 mi
  • Distillery District: 1.2 mi
  • Fort York: 1.3 mi
  • Royal Ontario Museum: 1.3 mi
  • Royal Conservatory of Music: 1.3 mi
  • Bata Shoe Museum: 1.4 mi
  • Yorkville: 1.4 mi
  • Toronto Public Library: 1.4 mi
  • Centre Island: 1.6 mi
  • Toronto Island Park: 2 mi
  • Spandina Historic House: 2.3 mi
  • Casa Loma: 2.6 mi
  • Ashbridge's Bay Park: 3.8 mi
  • High Park: 4.1 mi
  • The Beaches: 4.5 mi
  • Ontario Science Centre: 5 mi
  • Edwards Gardens: 5.9 mi
  • Toronto Centre for the Arts: 8.1 mi
  • Scarborough Bluffs: 9.2 mi
  • Toronto Zoo: 15.2 mi

Dining

Link Café
The Link Café offers freshly brewed Starbucks® coffee, Great Canadian Bagels™, breakfast pastries, fresh fruit, and sandwich selections. It’s the perfect spot to relax over a cup of coffee and a delightful breakfast.
BnB
Located on the lobby level, BnB provides a welcome escape from the everyday hustle and bustle. Start your day with a hearty breakfast or linger in the evening while dining on the best burgers, classic comfort food, and inspiring cocktails.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (165)

Ratings and reviews for Sheraton Centre Toronto Hotel

Overall score

4.1 / 5
5.01.0
165 out of 165
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
4.2
Room comfort:
4.3
Location:
4.7
Value:
4.1

90% would recommend to a friend.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Golden Brick
Business
Toronto Canada
Apr 29, 2014

Centrally located

Great family hotel...everything is always first class and staff very helpful

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
AntBri
Business
Philadelphia
May 27, 2014

Perfect Weekend getaway, Great Value!

We had a terrific experience at this hotel. My girlfriend and I found easy parking right across the street for the weekend and were able to walk to every attraction and restaurant. The staff were super friendly and helpful. I highly recommend this hotel for anyone interested in seeing what Toronto has to offer! We will certainly be back!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Sunset Grill on Younge has the best service and breakfast. Inviting and friendly with quick service and affordable food! A must hit before your sight seeing!

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Chicago, IL
Aug 16, 2007

Hit or Miss

This well located 4 star hotel offers the best pool and exercise facilities in downtown Toronto, and is one of the few facilities with parking. Downsides to the hotel include extreme understaffing at the front desk (3 stations for 2 towers containing more than 800 rooms), heavy tourist and convention orientation and frequent overbooking.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Restaurants

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Los Angeles
Oct 13, 2008

WEATHRING TORONTO

THE SHERATON CITY CENTRE WAS COMFORTABLE, CLEAN AND WELL SITUATED NEAR SHOPPING AND THE SUBWAY. EASY TO NAVIGATE THE CITY FROM THIS VERY LARGE HOTEL. TOO EXXPENSIVE TO CONNECT. ALSO THE FOOD AT THE BISTRO WAS VERY AVERAGE AND WAY TOO EXPENSIVE.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Brooklyn, New York
Jun 22, 2011

Very Good Accommodation

Simple a nice Hotel for the cost.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
GeoGreg
Business
Arlington, VA
Nov 1, 2010

Great hotel

Hotel allowed early check in and was a spacious clean and pleasant room. Location is convenient for downtown Toronto. The lobby is actually very comfortable for a downtown hotel. Free wifi in lounge a plus.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Duke of Richmond bar just down Queen street. Great food and atmosphere.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Leafs fan
Business
Indianapolis, IN
Nov 10, 2010

Weekend getaway

Good downtown location. Within walking distance from many points of interest. Easy access to subway, bus stops, and parking. The room was clean and had a decent view of the city.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

About a mile from Rogers Centre, Air Canada Centre, and CN Tower.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Dr. Jae
Business
New Jersey
Dec 9, 2010

A short, sweet and saavy stay

The hotel was very nice. It included a very grand waiting/lobby area. I arrived very early for a conference and their baggage storage option was convenient and the bell hops were very friendly. The hotel is right above the "underground city" - where all of the stores, shops etc. are on the "PATH". It was very nice. My pillows were extra fluffy and the room very comfortable. My only gripe was the fact that for such a luxury hotel and price, free wifi was not available in the rooms. It is offered on the lobby level but not in your suites. I think this should be updated as a free service and not a pay for service option.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: In Hotel

Just go below the hotel - ask about the "PATH".

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Upper floors
Business
Chicago
Aug 15, 2010

Old School

staff were very helpful, very clean and location is supper

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Riq
Business
DC
Aug 1, 2010

Toronto Trip

Nice location, friendly staff, clean rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

The food carts across the street are great.

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