Sheraton Centre Toronto Hotel

4 stars
View map of 123 Queen Street West, 123 Queen Street West, Toronto, ON M5H 2M9

Hotel Overview

4.1/5

Overall score

90%

Would recommend

Amenities:
4.1
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.3
Location:
4.8
Value:
4.1
Grand views and upgrades in central entertainment-district location
A 2.5-acre waterfall garden and newly redesigned lobby offer a grand welcome to the Sheraton Centre Toronto Hotel's arriving guests. Recent renovations and upgrades have transformed the guest rooms and suites and the 43rd floor Club lounge. More than 100,000 square feet of meeting facilities, including a new ballroom and exhibit hall, make this an excellent choice for business travel. The fabulous on-site dining, sublime spa services and enormous outdoor pool make it a great choice for travel of any kind.
Highlights
  • 2.5-acre garden with two-story waterfall
  • Largest indoor/outdoor pool in the city
  • Phenomenal views from newly renovated Club lounge
Location

When it is time to take in the city, explore PATH, the 16-mile network of shops and services accessible from the hotel lobby. Quaint Queen Street, with its boutiques, restaurants, art galleries, bars, and nightclubs, is only steps away.

Rooms

Streamlined and elegant decor compliments the stunning city views in most of the Sheraton Centre Toronto Hotel's guest rooms and suites. With Sheraton Sweet Sleeper beds and cozy duvets, guests are sure to be well-rested during their stay. All rooms have LCD flat-screen televisions, work desks and high-speed Internet access (fees apply). Club-level guest rooms and suites also offer upgraded amenities such as complimentary continental breakfast, evening hors d'oeuvres and plush bathrobes.

Features

Three on-site restaurants offering excellent meals that range from a quick breakfast to a leisurely dinner. Swim a few laps in the city's largest indoor/outdoor pool, or warm up with a workout in the on-site fitness center. If stress is the issue, let the professionals at Senses Spa work their magic.

Transportation
  • Toronto Pearson International Airport (16.5 mi/26.6 km)
  • Public bus stop (on the same block)
Attractions
  • PATH (accessible through the lobby)
  • Yorkville (2 mi/3.4 km)
  • Ontario Place (2.9 mi/4.7 km)
Business
  • 100,000 square feet of meeting, event, and conference space
  • Business center
  • Internet access available (fees apply)

Sheraton Centre Toronto Hotel Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • Non Smoking
General
Non Smoking
Activities
Pool
Exercise gym
Steam bath
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Childcare Service
Concierge desk
Security
Wake-up service
In-Room Safe
Currency exchange
Florist
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible rooms
Room
Telephone
AM/FM alarm clock
Hairdryer in room
Cribs available
Iron

Hotel Map

43.6514 -79.384
Area served
City Center
Nearby airports
Pearson International Airport, (YYZ), 28.00, KM; Toronto Island Airport, (YTZ), 5.00, KM;
Area description
City Center, City Center

Nearby points of interest

  • Four Seasons Centre for the Performing Arts: 0.1 mi
  • Eaton Centre: 0.3 mi
  • The Elgin and Winter Garden Theatre Centre: 0.3 mi
  • Toronto Symphony Orchestra: 0.3 mi
  • Massey Hall: 0.4 mi
  • Pantages Theatre: 0.4 mi
  • Princess of Wales Theatre: 0.4 mi
  • Mackenzie House: 0.4 mi
  • The AGO, Art gallery of Ontario: 0.5 mi
  • Hockey Hall of Fame: 0.5 mi
  • Maple Leaf Square: 0.6 mi
  • National Ballet of Canada: 0.6 mi
  • Air Canada Centre: 0.6 mi
  • St Lawrence Market: 0.6 mi
  • CN Tower: 0.7 mi
  • Four Seasons Centre for the Performing Arts: 0.1 mi
  • Eaton Centre: 0.3 mi
  • The Elgin and Winter Garden Theatre Centre: 0.3 mi
  • Toronto Symphony Orchestra: 0.3 mi
  • Massey Hall: 0.4 mi
  • Pantages Theatre: 0.4 mi
  • Princess of Wales Theatre: 0.4 mi
  • Mackenzie House: 0.4 mi
  • The AGO, Art gallery of Ontario: 0.5 mi
  • Hockey Hall of Fame: 0.5 mi
  • Maple Leaf Square: 0.6 mi
  • National Ballet of Canada: 0.6 mi
  • Air Canada Centre: 0.6 mi
  • St Lawrence Market: 0.6 mi
  • CN Tower: 0.7 mi
  • Rogers Centre: 0.7 mi
  • Harbourfront Centre: 0.8 mi
  • Allan Gardens Conservatory: 0.9 mi
  • University of Toronto: 1 mi
  • Toronto Music Garden: 1.1 mi
  • Distillery District: 1.2 mi
  • Fort York: 1.3 mi
  • Royal Ontario Museum: 1.3 mi
  • Royal Conservatory of Music: 1.3 mi
  • Bata Shoe Museum: 1.4 mi
  • Yorkville: 1.4 mi
  • Toronto Public Library: 1.4 mi
  • Centre Island: 1.6 mi
  • Toronto Island Park: 2 mi
  • Spandina Historic House: 2.3 mi
  • Casa Loma: 2.6 mi
  • Ashbridge's Bay Park: 3.8 mi
  • High Park: 4.1 mi
  • The Beaches: 4.5 mi
  • Ontario Science Centre: 5 mi
  • Edwards Gardens: 5.9 mi
  • Toronto Centre for the Arts: 8.1 mi
  • Scarborough Bluffs: 9.2 mi
  • Toronto Zoo: 15.2 mi

Dining

BnB
Located on the lobby level, BnB provides a welcome escape from the everyday hustle and bustle. Start your day with a hearty breakfast or linger in the evening while dining on the best burgers, classic comfort food, and inspiring cocktails.
Link Café
The Link Café offers freshly brewed Starbucks® coffee, Great Canadian Bagels™, breakfast pastries, fresh fruit, and sandwich selections. It’s the perfect spot to relax over a cup of coffee and a delightful breakfast.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (177)

Ratings and reviews for Sheraton Centre Toronto Hotel

Overall score

4.1 / 5
5.01.0
177 out of 177
Amenities:
4.1
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.3
Location:
4.8
Value:
4.1

90% would recommend to a friend.

Sort by:
Review of Sheraton Centre Toronto Hotel

Reviewer score

5
5.01.0
Anonymous
Business
philadelphia
Oct 26, 2010

The Place to Stay

wonder place. really nice staff. upgraded for free to club; very later checkout, great breakfast buffet; free internet. great location for access to the arts.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

if you want opera or classical music or museums or ... you're a five minute walk.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Oregon
Sep 19, 2010

Aim high

This was our second stay at the Sheraton because of its terrific location for enjoying the Toronto Film Festival. Unfortunately, this year we ended up with a smaller room than last, and lower down in the building (11th Floor) -- putting us closer to a LOT of very disturbing Queen Street traffic noise on the City View side. Sirens, motorcycles, trams all night. We were on the 17th floor last year, and the problem was much less apparent -- so if you're booking, AIM HIGH. Most of the staff were quite helpful, but Front Desk in particular were less than gracious -- leaving us waiting to check in a while all three staff were on the phone without so much as an apologetic smile or gesture to let us know we had been seen. Finally, while the bedding, towels, bathrooms, etc. are clean, the hotel's carpets, curtains, lampshades and paint are all showing signs of staining and wear. Really NOT first class.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Nota Bene is a terrific restaurant that opens w/a theatre menu at 5pm -- two blocks away on Queen. Save money by sitting at the bar and splitting appetizers. DELICIOUS!

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Review of Sheraton Centre Toronto Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Dublin, Ireland
Sep 14, 2010

Noisy Stay at the Sheraton

Our hotel room was located on the 7th floor of the Queen Street tower overlooking New City Hall. The noise level was very bad. We could hear all the night and very early morning traffic even people talking outside the building. Because of this we were awake very very early every morning. I have stayed in the Sheraton on a few occasions and the room was also located in the queen street tower but overlooking the CN Tower. No noise at all The cost for parking was outrageous $45.00 per day this should be reviewed.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

The Bay, Eaton Centre and Sears - Excellent deals

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Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Dublin, Ireland
Sep 14, 2010

Noisy Stay at the Sheraton

Our hotel room was located on the 7th floor of the Queen Street tower overlooking New City Hall. The noise level was very bad. We could hear all the night and very early morning traffic even people talking outside the building. Because of this we were awake very very early every morning. I have stayed in the Sheraton on a few occasions and the room was also located in the queen street tower but overlooking the CN Tower. No noise at all The cost for parking was outrageous $45.00 per day this should be reviewed.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

The Bay, Eaton Centre and Sears - Excellent deals

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Anonymous
Business
NJ
Sep 3, 2010

Great hotel

Great location--near Eaton Centre and TTC. Farmer's marker in square across the street on Wednesdays during summer. Friendly staff, nice-size rooms. Only problem is no free Internet in room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Use ttc!

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Upper floors
Business
Chicago
Aug 15, 2010

Old School

staff were very helpful, very clean and location is supper

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Riq
Business
DC
Aug 1, 2010

Toronto Trip

Nice location, friendly staff, clean rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

The food carts across the street are great.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Couple getaway
Business
Boston, MA
Jul 19, 2010

Unbeatable location for the price

Great location..close to everything and subway stops. The staff was great and helpful! Even got a room upgrade to see the great view!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Most amazing pizza shop..Libretto!

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Couple getaway
Business
Boston, MA
Jul 19, 2010

Unbeatable location for the price

Great location..close to everything and subway stops. The staff was great and helpful! Even got a room upgrade to see the great view!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Most amazing pizza shop..Libretto!

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

5
5.01.0
Anonymous
Business
Providence, RI
Jul 11, 2010

Awesome Hotel

The rooms were surprisingly inexpensive, the location was fantastic, the staff was friendly, and the hotel itself had tremendous amenities. You could walk to many of the major attractions in Toronto from this hotel. The concierge got us a dinner reservation at Restaurant 360 in the CN Tower which we were unable to get on our own. The fitness center and pool were fantastic. Top notch all around. The restauarants in the hotel were a bit costly but when balanced against the low cost of the rooms, it was all well worth it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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