$133 Avg/night
Rate and special offer based on Check-in: May 23, 2015 Check-out: May 24, 2015

Sheraton Centre Toronto Hotel

4 stars
View map of 123 Queen Street West, 123 Queen Street West, Toronto, ON M5H 2M9

Hotel Overview

Ratings and reviews for Sheraton Centre Toronto Hotel

Overall score

4.1 / 5
5.01.0
177 out of 177
Amenities:
4.1
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.3
Location:
4.8
Value:
4.1

90% would recommend to a friend.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

5
5.01.0
Anonymous
Business
philadelphia
Oct 26, 2010

The Place to Stay

wonder place. really nice staff. upgraded for free to club; very later checkout, great breakfast buffet; free internet. great location for access to the arts.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

if you want opera or classical music or museums or ... you're a five minute walk.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Oregon
Sep 19, 2010

Aim high

This was our second stay at the Sheraton because of its terrific location for enjoying the Toronto Film Festival. Unfortunately, this year we ended up with a smaller room than last, and lower down in the building (11th Floor) -- putting us closer to a LOT of very disturbing Queen Street traffic noise on the City View side. Sirens, motorcycles, trams all night. We were on the 17th floor last year, and the problem was much less apparent -- so if you're booking, AIM HIGH. Most of the staff were quite helpful, but Front Desk in particular were less than gracious -- leaving us waiting to check in a while all three staff were on the phone without so much as an apologetic smile or gesture to let us know we had been seen. Finally, while the bedding, towels, bathrooms, etc. are clean, the hotel's carpets, curtains, lampshades and paint are all showing signs of staining and wear. Really NOT first class.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Nota Bene is a terrific restaurant that opens w/a theatre menu at 5pm -- two blocks away on Queen. Save money by sitting at the bar and splitting appetizers. DELICIOUS!

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Review of Sheraton Centre Toronto Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Dublin, Ireland
Sep 14, 2010

Noisy Stay at the Sheraton

Our hotel room was located on the 7th floor of the Queen Street tower overlooking New City Hall. The noise level was very bad. We could hear all the night and very early morning traffic even people talking outside the building. Because of this we were awake very very early every morning. I have stayed in the Sheraton on a few occasions and the room was also located in the queen street tower but overlooking the CN Tower. No noise at all The cost for parking was outrageous $45.00 per day this should be reviewed.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

The Bay, Eaton Centre and Sears - Excellent deals

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Review of Sheraton Centre Toronto Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Dublin, Ireland
Sep 14, 2010

Noisy Stay at the Sheraton

Our hotel room was located on the 7th floor of the Queen Street tower overlooking New City Hall. The noise level was very bad. We could hear all the night and very early morning traffic even people talking outside the building. Because of this we were awake very very early every morning. I have stayed in the Sheraton on a few occasions and the room was also located in the queen street tower but overlooking the CN Tower. No noise at all The cost for parking was outrageous $45.00 per day this should be reviewed.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

The Bay, Eaton Centre and Sears - Excellent deals

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Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Anonymous
Business
NJ
Sep 3, 2010

Great hotel

Great location--near Eaton Centre and TTC. Farmer's marker in square across the street on Wednesdays during summer. Friendly staff, nice-size rooms. Only problem is no free Internet in room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Use ttc!

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Upper floors
Business
Chicago
Aug 15, 2010

Old School

staff were very helpful, very clean and location is supper

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Riq
Business
DC
Aug 1, 2010

Toronto Trip

Nice location, friendly staff, clean rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

The food carts across the street are great.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Couple getaway
Business
Boston, MA
Jul 19, 2010

Unbeatable location for the price

Great location..close to everything and subway stops. The staff was great and helpful! Even got a room upgrade to see the great view!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Most amazing pizza shop..Libretto!

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Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Couple getaway
Business
Boston, MA
Jul 19, 2010

Unbeatable location for the price

Great location..close to everything and subway stops. The staff was great and helpful! Even got a room upgrade to see the great view!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Most amazing pizza shop..Libretto!

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Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

5
5.01.0
Anonymous
Business
Providence, RI
Jul 11, 2010

Awesome Hotel

The rooms were surprisingly inexpensive, the location was fantastic, the staff was friendly, and the hotel itself had tremendous amenities. You could walk to many of the major attractions in Toronto from this hotel. The concierge got us a dinner reservation at Restaurant 360 in the CN Tower which we were unable to get on our own. The fitness center and pool were fantastic. Top notch all around. The restauarants in the hotel were a bit costly but when balanced against the low cost of the rooms, it was all well worth it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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