Sheraton Centre Toronto Hotel

4 stars
View map of 123 Queen Street West, 123 Queen Street West, Toronto, ON M5H 2M9

Hotel Overview

Reviewer score
4.0
out of 5
153 reviews
Toronto trip

Trip went very well. Hotel was clean and staff was helpful. See full review

  • SZWAJCAR
  • Apr 20, 2015
best bed evah!

Our room was spacious, the concierge was very friendly and helpful, but - by far - the best part of... See full review

  • katieonthego
  • Jun 30, 2014
A 2.5-acre waterfall garden and newly redesigned lobby offer a grand welcome to the Sheraton Centre Toronto Hotel's arriving guests. Recent renovations and upgrades have transformed the guest rooms and suites and the 43rd floor Club lounge. More than 100,000 square feet of meeting facilities, including a new ballroom and exhibit hall, make this an excellent choice for business travel. The fabulous on-site dining, sublime spa services and enormous outdoor pool make it a great choice for travel of any kind.
Location

When it is time to take in the city, explore PATH, the 16-mile network of shops and services accessible from the hotel lobby. Quaint Queen Street, with its boutiques, restaurants, art galleries, bars, and nightclubs, is only steps away.

Rooms

Streamlined and elegant decor compliments the stunning city views in most of the Sheraton Centre Toronto Hotel's guest rooms and suites. With Sheraton Sweet Sleeper beds and cozy duvets, guests are sure to be well-rested during their stay. All rooms have LCD flat-screen televisions, work desks and high-speed Internet access (fees apply). Club-level guest rooms and suites also offer upgraded amenities such as complimentary continental breakfast, evening hors d'oeuvres and plush bathrobes.

Property features

Three on-site restaurants offering excellent meals that range from a quick breakfast to a leisurely dinner. Swim a few laps in the city's largest indoor/outdoor pool, or warm up with a workout in the on-site fitness center. If stress is the issue, let the professionals at Senses Spa work their magic.

Highlights
  • 2.5-acre garden with two-story waterfall
  • Largest indoor/outdoor pool in the city
  • Phenomenal views from newly renovated Club lounge
Nearby attractions
  • PATH (accessible through the lobby)
  • Yorkville (2 mi/3.4 km)
  • Ontario Place (2.9 mi/4.7 km)
Business
  • 100,000 square feet of meeting, event, and conference space
  • Business center
  • Internet access available (fees apply)
Transportation
  • Toronto Pearson International Airport (16.5 mi/26.6 km)
  • Public bus stop (on the same block)

Sheraton Centre Toronto Hotel Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • Non Smoking
General
Non Smoking
Activities
Pool
Fitness center or spa
Exercise gym
Steam bath
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Childcare Service
Concierge desk
Security
Wake-up service
In-Room Safe
Currency exchange
Florist
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible rooms
Room
Telephone
AM/FM alarm clock
Hairdryer in room
Cribs available
Iron

Hotel Map

43.6514 -79.384
Area served
City Center
Nearby airports
Pearson International Airport, (YYZ), 28.00, KM; Toronto Island Airport, (YTZ), 5.00, KM;
Area description
City Center, City Center

Nearby points of interest

  • Four Seasons Centre for the Performing Arts: 0.1 mi
  • Eaton Centre: 0.3 mi
  • The Elgin and Winter Garden Theatre Centre: 0.3 mi
  • Toronto Symphony Orchestra: 0.3 mi
  • Massey Hall: 0.4 mi
  • Pantages Theatre: 0.4 mi
  • Princess of Wales Theatre: 0.4 mi
  • Mackenzie House: 0.4 mi
  • The AGO, Art gallery of Ontario: 0.5 mi
  • Hockey Hall of Fame: 0.5 mi
  • Maple Leaf Square: 0.6 mi
  • National Ballet of Canada: 0.6 mi
  • Air Canada Centre: 0.6 mi
  • St Lawrence Market: 0.6 mi
  • CN Tower: 0.7 mi
  • Four Seasons Centre for the Performing Arts: 0.1 mi
  • Eaton Centre: 0.3 mi
  • The Elgin and Winter Garden Theatre Centre: 0.3 mi
  • Toronto Symphony Orchestra: 0.3 mi
  • Massey Hall: 0.4 mi
  • Pantages Theatre: 0.4 mi
  • Princess of Wales Theatre: 0.4 mi
  • Mackenzie House: 0.4 mi
  • The AGO, Art gallery of Ontario: 0.5 mi
  • Hockey Hall of Fame: 0.5 mi
  • Maple Leaf Square: 0.6 mi
  • National Ballet of Canada: 0.6 mi
  • Air Canada Centre: 0.6 mi
  • St Lawrence Market: 0.6 mi
  • CN Tower: 0.7 mi
  • Rogers Centre: 0.7 mi
  • Harbourfront Centre: 0.8 mi
  • Allan Gardens Conservatory: 0.9 mi
  • University of Toronto: 1 mi
  • Toronto Music Garden: 1.1 mi
  • Distillery District: 1.2 mi
  • Fort York: 1.3 mi
  • Royal Ontario Museum: 1.3 mi
  • Royal Conservatory of Music: 1.3 mi
  • Bata Shoe Museum: 1.4 mi
  • Yorkville: 1.4 mi
  • Toronto Public Library: 1.4 mi
  • Centre Island: 1.6 mi
  • Toronto Island Park: 2 mi
  • Spandina Historic House: 2.3 mi
  • Casa Loma: 2.6 mi
  • Ashbridge's Bay Park: 3.8 mi
  • High Park: 4.1 mi
  • The Beaches: 4.5 mi
  • Ontario Science Centre: 5 mi
  • Edwards Gardens: 5.9 mi
  • Toronto Centre for the Arts: 8.1 mi
  • Scarborough Bluffs: 9.2 mi
  • Toronto Zoo: 15.2 mi

Dining

Link Café
The Link Café offers freshly brewed Starbucks® coffee, Great Canadian Bagels™, breakfast pastries, fresh fruit, and sandwich selections. It’s the perfect spot to relax over a cup of coffee and a delightful breakfast.
BnB
Located on the lobby level, BnB provides a welcome escape from the everyday hustle and bustle. Start your day with a hearty breakfast or linger in the evening while dining on the best burgers, classic comfort food, and inspiring cocktails.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (153)

Ratings and reviews for Sheraton Centre Toronto Hotel

Overall score

4 / 5
5.01.0
153 out of 153
Amenities:
4
Cleanliness:
4.3
Hotel staff:
4.2
Comfort:
4.2
Location:
4.7
Value:
4

89% would recommend to a friend.

Sort by:
Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Golden Brick
Family
Toronto Canada
Apr 29, 2014

Centrally located

Great family hotel...everything is always first class and staff very helpful

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Family

Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Deborful
Couples
New York, NY, USA
Oct 16, 2011

Ideal Toronto location

Really enjoyed our stay at the Sheraton Centre Hotel Toronto. As the name implies,it's central location made it ideal to walk to almost any area -- from the Jefferson Market, to the CN Tower to Chinatown!. If you enjoy getting around by foot this is your perfect starting point. The room was large and comfortable with a cool view of the city. The underground food court made getting a quick and inexpensive breakfast or light lunch easily accessible. Also, the workout area was the most well equipped hotel gym I have ever seen. I would definitely do a repeat stay the next time I am in Toronto.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Couples

Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Spamna
Friends
Mississauga, ON, Canada
Nov 22, 2011

Sheraton Hotel

Overall my stay at the Sheraton was really good. The room was very clean and comfortable and the hotel was at a great location. My only complaints were the lack of some amenities - no mini fridge, microwave, or free wi-fi.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Friends

Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
SenseiGiles
Friends
Meadville, PA 16335, USA
Nov 21, 2011

Great for a Weekend Trip

I booked a room at the Sheraton Centre for my first trip to Toronto. Having visited other major chain hotels in larger cities, I would say that the Sheraton Centre is at or slightly above my expectations. The room was clean and comfortable; the staff was friendly and helpful; and the location is great to walk anywhere downtown. My only moment of dissatisfaction was with the cost of overnight parking and the in-room internet connection, but I suppose those costs were not far out of line compared to rates in other major cities. (The internet was a particular issue, given that we were from out of the country and could not use cellular phones. There is free WiFi in the lobby, which helped.) Overall, my stay was a very good experience.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Friends

Entertainment tip: Short walk from hotel

The Sheraton Centre is within a less than 10 minute walk of the Entertainment District, with plenty of theaters and dining options.

Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Scoti5
Business
New York, NY
May 4, 2012

Great hotel! But...

I came for a business trip. The fact that wifi in the room is additional charge makes me furious. It's like a fly in the ointment, and the rest of this hotel is, indeed, an ointment. The location is very central, close to PATH, eaton center and the subway system. Staff was helpfull and the room is wide and comfortable. Provide free wifi in the room and it will become my favorite hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Just underneath the hotelis the PATH, where you can easily walk in the under city.

Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Olga and Braz
Family
new jersey
May 31, 2012

Great getaway!

Very pleasant, the staff was very friendly, helpfull and good knowledge!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Family

Sightseeing tip: Short walk from hotel

Great location, a short walk from major attractions!

Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
bakita
Couples
Mexico
Jul 2, 2012

Great weekend

Stayed from friday to saturday and had a great time. Found lots of dining options just a few blocks away. Although we had to wait in line for registration, didn't feel the hotel was crowded. Get to the pool early so you can choose best seats.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Couples

Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Tonique
Family
Ottawa, on
Jul 9, 2012

Perfect Downtown location

Just amazing. Good for business, family, entertainment

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Family

Sightseeing tip: Short walk from hotel

Cn tour

Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Streetcar man
Couples
Spartanburg SC
Jul 30, 2012

Toronto trip

Pretty good for an older remodeled hotel. On site food marginal and somewhat overpriced. Privacy issue-no door to bathroom facilities. Toilet/bath combo cramped. Excellent service including maids and concierge. Would stay there again but might try nearby Hilton next time.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Couples

Nightlife tip: Short walk from hotel

near theater district and subway ride to another

Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Lini5361
Couples
Cambridge, MA, USA
Aug 22, 2012

Good location, lousy "green" policy..

Supposed green policy nonsensical - if you opt in basically say goodbye to all housekeeping including dusting of room and trash removal, without further explanation just seems a way for the hotel to simply save money on staffing costs.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Couples

Dining tip: In Hotel

Generally good but BnB restaurant breakfast buffet expensive - $27/person; try instead Shopsy's or if a weekday the food court in the Sheraton Center.

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