Sheraton Centre Toronto Hotel

4 stars
123 Queen Street West, Toronto, ON M5H 2M9
Hotel Overview
Reviewer score
4.1
out of 5
165 reviews
best bed evah!

Our room was spacious, the concierge was very friendly and helpful, but - by far - the best part of... See full review

  • katieonthego
  • Jun 30, 2014
Toronto sheraton

convenient location to all attractions. beautiful hotel with clean rooms and a friendly staff.... See full review

  • long weekend trip scott
  • Apr 21, 2014
Grand views and upgrades in central entertainment-district location
A 2.5-acre waterfall garden and newly redesigned lobby offer a grand welcome to the Sheraton Centre Toronto Hotel's arriving guests. Recent renovations and upgrades have transformed the guest rooms and suites and the 43rd floor Club lounge. More than 100,000 square feet of meeting facilities, including a new ballroom and exhibit hall, make this an excellent choice for business travel. The fabulous on-site dining, sublime spa services and enormous outdoor pool make it a great choice for travel of any kind.
Highlights
  • 2.5-acre garden with two-story waterfall
  • Largest indoor/outdoor pool in the city
  • Phenomenal views from newly renovated Club lounge
Location

When it is time to take in the city, explore PATH, the 16-mile network of shops and services accessible from the hotel lobby. Quaint Queen Street, with its boutiques, restaurants, art galleries, bars, and nightclubs, is only steps away.

Rooms

Streamlined and elegant decor compliments the stunning city views in most of the Sheraton Centre Toronto Hotel's guest rooms and suites. With Sheraton Sweet Sleeper beds and cozy duvets, guests are sure to be well-rested during their stay. All rooms have LCD flat-screen televisions, work desks and high-speed Internet access (fees apply). Club-level guest rooms and suites also offer upgraded amenities such as complimentary continental breakfast, evening hors d'oeuvres and plush bathrobes.

Features

Three on-site restaurants offering excellent meals that range from a quick breakfast to a leisurely dinner. Swim a few laps in the city's largest indoor/outdoor pool, or warm up with a workout in the on-site fitness center. If stress is the issue, let the professionals at Senses Spa work their magic.

Transportation
  • Toronto Pearson International Airport (16.5 mi/26.6 km)
  • Public bus stop (on the same block)
Attractions
  • PATH (accessible through the lobby)
  • Yorkville (2 mi/3.4 km)
  • Ontario Place (2.9 mi/4.7 km)
Business
  • 100,000 square feet of meeting, event, and conference space
  • Business center
  • Internet access available (fees apply)

Sheraton Centre Toronto Hotel Rooms

Traditional
Description not provided

Amenities

  • Heated pool
  • Non Smoking
General
Non Smoking
Concierge
Pet friendly
24 hour security
Activities
Heated pool
Fitness center or spa
Sauna
Dining
Bar/Lounge
Restaurant
Coffee maker in room
24 hour room service
Services
24 hour front desk
Business center
Laundry service
Express check in
Express checkout
Wake-up service
In-Room Safe
Shops/Commercial services
Meeting/Banquet facilities
Barber/Beauty shop
FAX
Video checkout
Currency exchange
Parking
Valet parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Room
Television with cable
Radio
AM/FM alarm clock
Hairdryer in room
Fire alarm with light
Iron
Ironing board

Hotel Map

43.6514 -79.384
Area served
Ajax, Brampton, Etobicoke, Mississauga, Markham, North York, New Market, Pickering, Whitby, Hamilton, Oshawa, Scarborough, Toronto
Nearby airports
Lester B. Pearson International Airport, (YYZ), 26.00, KM; Pelee Island Airport, (n/a), 5.00, KM;
Area description
Downtown

Nearby points of interest

  • Four Seasons Centre for the Performing Arts: 0.1 mi
  • Eaton Centre: 0.3 mi
  • The Elgin and Winter Garden Theatre Centre: 0.3 mi
  • Toronto Symphony Orchestra: 0.3 mi
  • Massey Hall: 0.4 mi
  • Pantages Theatre: 0.4 mi
  • Princess of Wales Theatre: 0.4 mi
  • Mackenzie House: 0.4 mi
  • The AGO, Art gallery of Ontario: 0.5 mi
  • Hockey Hall of Fame: 0.5 mi
  • National Ballet of Canada: 0.6 mi
  • The Air Canada Centre: 0.6 mi
  • Air Canada Centre: 0.6 mi
  • St Lawrence Market: 0.6 mi
  • CN Tower: 0.7 mi
  • Four Seasons Centre for the Performing Arts: 0.1 mi
  • Eaton Centre: 0.3 mi
  • The Elgin and Winter Garden Theatre Centre: 0.3 mi
  • Toronto Symphony Orchestra: 0.3 mi
  • Massey Hall: 0.4 mi
  • Pantages Theatre: 0.4 mi
  • Princess of Wales Theatre: 0.4 mi
  • Mackenzie House: 0.4 mi
  • The AGO, Art gallery of Ontario: 0.5 mi
  • Hockey Hall of Fame: 0.5 mi
  • National Ballet of Canada: 0.6 mi
  • The Air Canada Centre: 0.6 mi
  • Air Canada Centre: 0.6 mi
  • St Lawrence Market: 0.6 mi
  • CN Tower: 0.7 mi
  • Rogers Centre: 0.7 mi
  • Harbourfront Centre: 0.8 mi
  • Allan Gardens Conservatory: 0.9 mi
  • University of Toronto: 1 mi
  • Toronto Music Garden: 1.1 mi
  • Distillery District: 1.2 mi
  • Fort York: 1.3 mi
  • Royal Ontario Museum: 1.3 mi
  • Royal Conservatory of Music: 1.3 mi
  • Bata Shoe Museum: 1.4 mi
  • Yorkville: 1.4 mi
  • Toronto Public Library: 1.4 mi
  • Centre Island: 1.6 mi
  • Toronto Island Park: 2 mi
  • Spandina Historic House: 2.3 mi
  • Casa Loma: 2.6 mi
  • Ashbridge's Bay Park: 3.8 mi
  • High Park: 4.1 mi
  • The Beaches: 4.5 mi
  • Ontario Science Centre: 5 mi
  • Edwards Gardens: 5.9 mi
  • Toronto Centre for the Arts: 8.1 mi
  • Scarborough Bluffs: 9.2 mi
  • Toronto Zoo: 15.2 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (165)

Ratings and reviews for Sheraton Centre Toronto Hotel

Overall score

4.1 / 5
5.01.0
165 out of 165
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
4.2
Room comfort:
4.3
Location:
4.7
Value:
4.1

90% would recommend to a friend.

Sort by:
Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
bakita
Business
Mexico
Jul 2, 2012

Great weekend

Stayed from friday to saturday and had a great time. Found lots of dining options just a few blocks away. Although we had to wait in line for registration, didn't feel the hotel was crowded. Get to the pool early so you can choose best seats.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Olga and Braz
Business
new jersey
May 31, 2012

Great getaway!

Very pleasant, the staff was very friendly, helpfull and good knowledge!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Great location, a short walk from major attractions!

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Scoti5
Business
New York, NY
May 4, 2012

Great hotel! But...

I came for a business trip. The fact that wifi in the room is additional charge makes me furious. It's like a fly in the ointment, and the rest of this hotel is, indeed, an ointment. The location is very central, close to PATH, eaton center and the subway system. Staff was helpfull and the room is wide and comfortable. Provide free wifi in the room and it will become my favorite hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Just underneath the hotelis the PATH, where you can easily walk in the under city.

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

5
5.01.0
bigmike726
Business
Long Island, New York, USA
Apr 16, 2012

Great Place to stay

I highly reccomend this Hotel. Everyone was nice. Walk to everything in town

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

3
5.01.0
Opera Lover
Business
St Bonaventure, NY, USA
Feb 20, 2012

Great location, lousy service

The best thing that can be said about the Sheraton Centre Downtown is its proximity to the Opera House - virtually next door and therefore quite convenient. There's also a Metro stop at the Opera which allows easy access to the rest of the city. The service at the Sheraton, however, is LOUSY. It took several calls to room service in order to get some coffee cups, coffee, etc. for the room. And it took FIVE hours to get someone to come with a corkscrew to open a bottle of wine! For the price, I'd expect better service.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
2
Room comfort:
5
Location:
5
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

3
5.01.0
JCdiv
Business
New York, NY, USA
Jan 27, 2012

Good place to stay in Toronto

The hotel was in all, adequate. The only drawback being that internet had to be purchased for an additional fee. Room service was pretty expensive too. But the location was good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Park opposite at the NathanPhillips parking to save on the 45/day valet fee.

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

1
5.01.0
Lacrosse
Business
Edmonton
Jan 9, 2012

Not Good

Was not happy at all with the Hotel the staff was not good to many pan handlers or bums in the area plus the inside of the hotel

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
1
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

5
5.01.0
Butterfly007
Business
Saskatoon, SK, Canada
Dec 31, 2011

Very friendly and relaxing

We hade a very comfotable stay, the staff was friendly and very helpfull, the one small probelm we had was solved very fast & efficiant, will definatly stay there again

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

5
5.01.0
Opera Lover
Business
St Bonaventure, NY, USA
Nov 23, 2011

Quite nice for a good price!

I booked the Sheraton because the price was right, but the location is even better - just a stone's throw from the Opera House, and within walking distance to everything else. The lobby is quite grand and the rooms clean and comfortable. We had a problem with noisey neighbors, but hotel security addressed the issue promptly. The reception staff were all very friendly and helpful. HUGE breakfast buffet.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Spamna
Business
Mississauga, ON, Canada
Nov 22, 2011

Sheraton Hotel

Overall my stay at the Sheraton was really good. The room was very clean and comfortable and the hotel was at a great location. My only complaints were the lack of some amenities - no mini fridge, microwave, or free wi-fi.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top