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Sheraton Centre Toronto Hotel

4 stars
123 Queen Street West, Toronto, ON M5H 2M9
Hotel Overview
Reviewer score
4.1
out of 5
145 reviews
Great weekend getaway

From the moment I stepped into the hotel I was amazed at the level of customer service. I waited in... See full review

  • Hugger
  • Apr 15, 2013
Weekend getaway to visit friends.

Sheraton Hotel is a very nice hotel. Very centrally located to all sites of Toronto. Check-in was... See full review

  • Vlad at The Mansion
  • Mar 19, 2013
Grand views and upgrades in central entertainment-district location
A 2.5-acre waterfall garden and newly redesigned lobby offer a grand welcome to the Sheraton Centre Toronto Hotel's arriving guests. Recent renovations and upgrades have transformed the guest rooms and suites and the 43rd floor Club lounge. More than 100,000 square feet of meeting facilities, including a new ballroom and exhibit hall, make this an excellent choice for business travel. The fabulous on-site dining, sublime spa services and enormous outdoor pool make it a great choice for travel of any kind.
Highlights
  • 2.5-acre garden with two-story waterfall
  • Largest indoor/outdoor pool in the city
  • Phenomenal views from newly renovated Club lounge
Location

When it is time to take in the city, explore PATH, the 16-mile network of shops and services accessible from the hotel lobby. Quaint Queen Street, with its boutiques, restaurants, art galleries, bars, and nightclubs, is only steps away.

Rooms

Streamlined and elegant decor compliments the stunning city views in most of the Sheraton Centre Toronto Hotel's guest rooms and suites. With Sheraton Sweet Sleeper beds and cozy duvets, guests are sure to be well-rested during their stay. All rooms have LCD flat-screen televisions, work desks and high-speed Internet access (fees apply). Club-level guest rooms and suites also offer upgraded amenities such as complimentary continental breakfast, evening hors d'oeuvres and plush bathrobes.

Features

Three on-site restaurants offering excellent meals that range from a quick breakfast to a leisurely dinner. Swim a few laps in the city's largest indoor/outdoor pool, or warm up with a workout in the on-site fitness center. If stress is the issue, let the professionals at Senses Spa work their magic.

Transportation
  • Toronto Pearson International Airport (16.5 mi/26.6 km)
  • Public bus stop (on the same block)
Attractions
  • PATH (accessible through the lobby)
  • Yorkville (2 mi/3.4 km)
  • Ontario Place (2.9 mi/4.7 km)
Business
  • 100,000 square feet of meeting, event, and conference space
  • Business center
  • Internet access available (fees apply)

Sheraton Centre Toronto Hotel Rooms

Traditional
Description not provided

Amenities

  • Heated pool
  • Smoke-free policy
General
Smoke-free policy
Concierge
Pets allowed
24 hour security
Activities
Heated pool
Fitness center or spa
Sauna
Dining
Bar/Lounge
Restaurant
Coffee maker in room
24 hour room service
Services
24 hour front desk
Business center
Laundry service
Express check in
Express checkout
Wake-up service
Safe deposit box
Shops/Commercial services
Meeting/Banquet facilities
Barber/Beauty shop
FAX
Video checkout
Currency exchange
Parking
Valet parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Room
Television with cable
Radio
AM/FM alarm clock
Hairdryer in room
Fire alarm with light
Iron
Ironing board

Hotel Map

43.6514 -79.384
Area served
Ajax, Brampton, Etobicoke, Mississauga, Markham, North York, New Market, Pickering, Whitby, Hamilton, Oshawa, Scarborough, Toronto
Nearby airports
Lester B. Pearson International Airport, (YYZ), 26.00, KM; Pelee Island Airport, (n/a), 5.00, KM;
Area description
Downtown

Nearby points of interest

  • Four Seasons Centre for the Performing Arts: 0.1 mi
  • Eaton Centre: 0.3 mi
  • The Elgin and Winter Garden Theatre Centre: 0.3 mi
  • Toronto Symphony Orchestra: 0.3 mi
  • Massey Hall: 0.4 mi
  • Pantages Theatre: 0.4 mi
  • Princess of Wales Theatre: 0.4 mi
  • Mackenzie House: 0.4 mi
  • The AGO, Art gallery of Ontario: 0.5 mi
  • Hockey Hall of Fame: 0.5 mi
  • National Ballet of Canada: 0.6 mi
  • The Air Canada Centre: 0.6 mi
  • Air Canada Centre: 0.6 mi
  • St Lawrence Market: 0.6 mi
  • CN Tower: 0.7 mi
  • Four Seasons Centre for the Performing Arts: 0.1 mi
  • Eaton Centre: 0.3 mi
  • The Elgin and Winter Garden Theatre Centre: 0.3 mi
  • Toronto Symphony Orchestra: 0.3 mi
  • Massey Hall: 0.4 mi
  • Pantages Theatre: 0.4 mi
  • Princess of Wales Theatre: 0.4 mi
  • Mackenzie House: 0.4 mi
  • The AGO, Art gallery of Ontario: 0.5 mi
  • Hockey Hall of Fame: 0.5 mi
  • National Ballet of Canada: 0.6 mi
  • The Air Canada Centre: 0.6 mi
  • Air Canada Centre: 0.6 mi
  • St Lawrence Market: 0.6 mi
  • CN Tower: 0.7 mi
  • Rogers Centre: 0.7 mi
  • Harbourfront Centre: 0.8 mi
  • Allan Gardens Conservatory: 0.9 mi
  • University of Toronto: 1 mi
  • Toronto Music Garden: 1.1 mi
  • Distillery District: 1.2 mi
  • Fort York: 1.3 mi
  • Royal Ontario Museum: 1.3 mi
  • Royal Conservatory of Music: 1.3 mi
  • Bata Shoe Museum: 1.4 mi
  • Yorkville: 1.4 mi
  • Toronto Public Library: 1.4 mi
  • Centre Island: 1.6 mi
  • Toronto Island Park: 2 mi
  • Spandina Historic House: 2.3 mi
  • Casa Loma: 2.6 mi
  • Ashbridge's Bay Park: 3.8 mi
  • High Park: 4.1 mi
  • The Beaches: 4.5 mi
  • Ontario Science Centre: 5 mi
  • Edwards Gardens: 5.9 mi
  • Toronto Centre for the Arts: 8.1 mi
  • Scarborough Bluffs: 9.2 mi
  • Toronto Zoo: 15.2 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (145)

Ratings and reviews for Sheraton Centre Toronto Hotel

Overall score

4.1 / 5
145 out of 145
Amenities:
4.1
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4.3
Location:
4.8
Value:
4.1

90% would recommend to a friend.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
Anonymous
USA
Sep 1, 2008

Great Location

This is a great location. The hotel check in staff was great. I thought the other staff were not as friendly, when we were getting directions or recommendation for things to do, this staff could have been more helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Sheraton Centre Toronto Hotel

Reviewer score

4
Anonymous
Malden
Aug 25, 2008

Nice Place to stay

My family and I enjoyed it's convenience. We were able walk everywhere we wanted to go. To Rogers Field, restaurants, the Hockey Hall of Fame. The restaurants at the hote were rather pricy. The room was an average room, comfortable, claen and friendly. It was a very busy place. I would like to have had a refridgerator in the room and a vent in the bathroom! All in all, it was a nice stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Sightseeing tip: Short walk from hotel

We walke to Rogers Field twice to se the Blue Jays play. It took us about 15 minutes.

Review of Sheraton Centre Toronto Hotel

Reviewer score

5
Anonymous
Dewitt
Aug 9, 2008

Many amenities

The hotel has great views of the harbor and downtown Toronto. Everything is very accessible.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Sightseeing tip: Short walk from hotel

Harbor with all the attractions - restaurants, shops, etc.

Review of Sheraton Centre Toronto Hotel

Reviewer score

5
Anonymous
Business
USA
Mar 29, 2008

family &business familyly

room servic was the best & housekeepers were great the Sheraton Centre Toronto HotelA+++++

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

YOU ARE RIGTH DOWNTOWN THE MAILL EVERYTHING NEED YOU NEED IS WALK DISTANCE

Review of Sheraton Centre Toronto Hotel

Reviewer score

5
Anonymous
Business
Miami, FL
Mar 9, 2008

Great Location and Value!!

The Sheraton Centre Toronto was a great value for the location! It's staff was friendly, the room beyond clean and the location out of sight!! Close to the Younge Street subway station I never had to walk outside to catch it to go to my business meetings. This was great for me as it was 30 degrees and snowing and I'm a Floridian. Shopping, groceries, etc were close. Room service was EXTREMELY fast and very good. What else can I say, if its an option for you take it!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Eaton Center- Great shopping, all kinds of stores!

Review of Sheraton Centre Toronto Hotel

Reviewer score

5
Anonymous
USA
Feb 17, 2008

Great Deal

Awesome location! The connection to the PATH system was great and very handy, and the club level breakfast was top notch. Our only complaint was the Hot tub wasn't big enough for all of the people who wanted to use it at night. But other than that, it was a great stay!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton Centre Toronto Hotel

Reviewer score

5
Anonymous
USA
Feb 17, 2008

good time

We had a very good time at this hotel. very very convenient. we could travel nearly anywhere as it was attached to the underground mall. the subway is less than a block away. the streetcar is right in front. parking is half price across the street from the hotel at the city hall and is accesible from under the hotel. staff was very helpful and our room was clean and smelled good. the kids loved the indoor/outdoor pool. we have found our hotel and will not be using any other hotel in toronto.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: In Hotel

you can enter the eaton center through the hotel

Review of Sheraton Centre Toronto Hotel

Reviewer score

5
Anonymous
New York, NY
Feb 11, 2008

Great Weekend Get-Away

Not a problem getting 2 double beds on a high floor for 2 gals on the town. Location, location, location: it was very cold in Toronto that weekend & the underground tunnels and indoor shopping was a huge plus; close to subway. Fitness center was one of the best ever in a hotel-large with loads of equipment. Only down side was limited food options. Bar was nice to eat in, open all day/eve, but that was really the only option as other restaurant was very expensive; moderate coffee shop or coffee bar would have been nice.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

shopping!!!

Review of Sheraton Centre Toronto Hotel

Reviewer score

4
Anonymous
Business
Boston, MA
Nov 20, 2007

Good for business ...

Good for business efficiency

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

italian and steakhouse

Review of Sheraton Centre Toronto Hotel

Reviewer score

5
Anonymous
Salisbury-Ocean City, MD
Aug 18, 2007

Nice Hotel

The Sheraton Center Hotel in Toronto was very nice. When I walked in, the lobby was large, open with a beautiful waterfall, rocking chairs, free books available to relax and read,and more. All the staff were very helpful and friendly. I liked the location of the hotel and I could walk everywhere downtown and felt safe. There was hotel parking available or we were able to park right across the street cheaper. I loved all the shopping that was in the lower level of the hotel that went on for blocks. I only wish that we could have got at least a queen bed and not the full beds, and there was not a refrigerator which would have been convenient for us. I would definately stay there again and would highly recommend the hotel to others.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Sightseeing tip: In Hotel

There are many opportunities for shopping, dining, nightlife, the Rogers Skydome field, CN tower, theaters and more within walking distance. We rented a car and drove to Niagra Falls in about 1 1/2 hours.

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