$145 Avg/night
Rate and special offer based on Check-in: May 23, 2015 Check-out: May 24, 2015

Sheraton Centre Toronto Hotel

4 stars
View map of 123 Queen Street West, 123 Queen Street West, Toronto, ON M5H 2M9

Hotel Overview

Reviewer score
4.1
out of 5
177 reviews
Toronto trip

Trip went very well. Hotel was clean and staff was helpful. See full review

  • SZWAJCAR
  • Apr 20, 2015
nice trip

It was clean with a nice view outside and I liked the chek in and out hours .And the bed confort... See full review

  • Steven N.
  • Apr 8, 2015
Grand views and upgrades in central entertainment-district location
A 2.5-acre waterfall garden and newly redesigned lobby offer a grand welcome to the Sheraton Centre Toronto Hotel's arriving guests. Recent renovations and upgrades have transformed the guest rooms and suites and the 43rd floor Club lounge. More than 100,000 square feet of meeting facilities, including a new ballroom and exhibit hall, make this an excellent choice for business travel. The fabulous on-site dining, sublime spa services and enormous outdoor pool make it a great choice for travel of any kind.
Highlights
  • 2.5-acre garden with two-story waterfall
  • Largest indoor/outdoor pool in the city
  • Phenomenal views from newly renovated Club lounge
Location

When it is time to take in the city, explore PATH, the 16-mile network of shops and services accessible from the hotel lobby. Quaint Queen Street, with its boutiques, restaurants, art galleries, bars, and nightclubs, is only steps away.

Rooms

Streamlined and elegant decor compliments the stunning city views in most of the Sheraton Centre Toronto Hotel's guest rooms and suites. With Sheraton Sweet Sleeper beds and cozy duvets, guests are sure to be well-rested during their stay. All rooms have LCD flat-screen televisions, work desks and high-speed Internet access (fees apply). Club-level guest rooms and suites also offer upgraded amenities such as complimentary continental breakfast, evening hors d'oeuvres and plush bathrobes.

Features

Three on-site restaurants offering excellent meals that range from a quick breakfast to a leisurely dinner. Swim a few laps in the city's largest indoor/outdoor pool, or warm up with a workout in the on-site fitness center. If stress is the issue, let the professionals at Senses Spa work their magic.

Transportation
  • Toronto Pearson International Airport (16.5 mi/26.6 km)
  • Public bus stop (on the same block)
Attractions
  • PATH (accessible through the lobby)
  • Yorkville (2 mi/3.4 km)
  • Ontario Place (2.9 mi/4.7 km)
Business
  • 100,000 square feet of meeting, event, and conference space
  • Business center
  • Internet access available (fees apply)

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Sheraton Centre Toronto Hotel Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • Non Smoking
General
Non Smoking
Activities
Pool
Exercise gym
Steam bath
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Childcare Service
Concierge desk
Security
Wake-up service
In-Room Safe
Currency exchange
Florist
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible rooms
Room
Telephone
AM/FM alarm clock
Hairdryer in room
Cribs available
Iron

Nearby points of interest

  • Four Seasons Centre for the Performing Arts: 0.1 mi
  • Eaton Centre: 0.3 mi
  • The Elgin and Winter Garden Theatre Centre: 0.3 mi
  • Toronto Symphony Orchestra: 0.3 mi
  • Massey Hall: 0.4 mi
  • Pantages Theatre: 0.4 mi
  • Princess of Wales Theatre: 0.4 mi
  • Mackenzie House: 0.4 mi
  • The AGO, Art gallery of Ontario: 0.5 mi
  • Hockey Hall of Fame: 0.5 mi
  • Maple Leaf Square: 0.6 mi
  • National Ballet of Canada: 0.6 mi
  • Air Canada Centre: 0.6 mi
  • St Lawrence Market: 0.6 mi
  • CN Tower: 0.7 mi
  • Four Seasons Centre for the Performing Arts: 0.1 mi
  • Eaton Centre: 0.3 mi
  • The Elgin and Winter Garden Theatre Centre: 0.3 mi
  • Toronto Symphony Orchestra: 0.3 mi
  • Massey Hall: 0.4 mi
  • Pantages Theatre: 0.4 mi
  • Princess of Wales Theatre: 0.4 mi
  • Mackenzie House: 0.4 mi
  • The AGO, Art gallery of Ontario: 0.5 mi
  • Hockey Hall of Fame: 0.5 mi
  • Maple Leaf Square: 0.6 mi
  • National Ballet of Canada: 0.6 mi
  • Air Canada Centre: 0.6 mi
  • St Lawrence Market: 0.6 mi
  • CN Tower: 0.7 mi
  • Rogers Centre: 0.7 mi
  • Harbourfront Centre: 0.8 mi
  • Allan Gardens Conservatory: 0.9 mi
  • University of Toronto: 1 mi
  • Toronto Music Garden: 1.1 mi
  • Distillery District: 1.2 mi
  • Fort York: 1.3 mi
  • Royal Ontario Museum: 1.3 mi
  • Royal Conservatory of Music: 1.3 mi
  • Bata Shoe Museum: 1.4 mi
  • Yorkville: 1.4 mi
  • Toronto Public Library: 1.4 mi
  • Centre Island: 1.6 mi
  • Toronto Island Park: 2 mi
  • Spandina Historic House: 2.3 mi
  • Casa Loma: 2.6 mi
  • Ashbridge's Bay Park: 3.8 mi
  • High Park: 4.1 mi
  • The Beaches: 4.5 mi
  • Ontario Science Centre: 5 mi
  • Edwards Gardens: 5.9 mi
  • Toronto Centre for the Arts: 8.1 mi
  • Scarborough Bluffs: 9.2 mi
  • Toronto Zoo: 15.2 mi

Dining

BnB
Located on the lobby level, BnB provides a welcome escape from the everyday hustle and bustle. Start your day with a hearty breakfast or linger in the evening while dining on the best burgers, classic comfort food, and inspiring cocktails.
Link Café
The Link Café offers freshly brewed Starbucks® coffee, Great Canadian Bagels™, breakfast pastries, fresh fruit, and sandwich selections. It’s the perfect spot to relax over a cup of coffee and a delightful breakfast.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Sheraton Centre Toronto Hotel

Overall score

4.1 / 5
5.01.0
177 out of 177
Amenities:
4.1
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.3
Location:
4.8
Value:
4.1

90% would recommend to a friend.

Sort by:
Review of Sheraton Centre Toronto Hotel

Reviewer score

5
5.01.0
SZWAJCAR
Business
OLNEY
Apr 20, 2015

Toronto trip

Trip went very well. Hotel was clean and staff was helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

5
5.01.0
Steven N.
Business
N/A
Apr 8, 2015

nice trip

It was clean with a nice view outside and I liked the chek in and out hours .And the bed confort was great .

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
jeannie11
Business
Los Angeles, CA
Sep 10, 2014

Central Downtown

Stayed here for the Toronto Film Festival and couldn't have been more pleased with the location. It's not the most luxurious room, but it's pretty nice, clean and big. You can hear the people next door, but it's not terrible.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

2
5.01.0
gary hagerty
Business
toronto
Aug 15, 2014

Room ok

Not what I expected of a sheraton, I paided extra for a room upgrade (not worth the money at all) and the room was basic old and out of date. I would not stay here on my next trip due to the cleaniness. Water constantly backed up in the tub and you stood in a tub filled with water. I know this will probably fall on deaf ears like all reviews do.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
4
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

good location to walk to attractions.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Farfalla
Business
New York
Aug 13, 2014

Amazing Weekend

The hotel was not very organized with reception, however once you received your key and got to your room it was amazing. The pool and gym was great and the room itself was incredibly clean. The bed was very comfortable and the location of the hotel was near many attractions. Lots of parking lots around this hotel and great restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Walk along Queen Street and you will find a lot of different places to eat.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

5
5.01.0
katieonthego
Business
Bloomfield Hills, MI, USA
Jun 30, 2014

best bed evah!

Our room was spacious, the concierge was very friendly and helpful, but - by far - the best part of our hotel stay was the king size bed! SUPER comfortable, with excellent pillows.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Right across the street: Little Anthony's. Very good Italian food, and a wonderful waitress.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
AntBri
Business
Philadelphia
May 27, 2014

Perfect Weekend getaway, Great Value!

We had a terrific experience at this hotel. My girlfriend and I found easy parking right across the street for the weekend and were able to walk to every attraction and restaurant. The staff were super friendly and helpful. I highly recommend this hotel for anyone interested in seeing what Toronto has to offer! We will certainly be back!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Sunset Grill on Younge has the best service and breakfast. Inviting and friendly with quick service and affordable food! A must hit before your sight seeing!

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Review of Sheraton Centre Toronto Hotel

Reviewer score

3
5.01.0
First time at Toronto
Business
San Juan
May 19, 2014

Could have been better...

Excellent location & with underground mall. Wifi at room pretty expensive, fortunately the one at lobby was free. They give you 5 bucks for everyday you don't indulge in cleaning and changing bed sheets- at least this helps in a hotel meal! Nice rooms but they smell a little because of humidity. Hotel lobby and areas pretty nice.hotel breakfast expensive but great. Personel was great also. You can get the Airport Express bus at hotel...

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

Money-saving tip: In Hotel

Get the "green" option every day at hotel room and 5bucks come in handy for a meal at hotel restaurant.

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Review of Sheraton Centre Toronto Hotel

Reviewer score

3
5.01.0
meme33000
Business
Edmonton, AB
May 5, 2014

Weekend away

The room was clean, I've stayed here many times before. The construction outside however was annoying the next morning.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Centre Toronto Hotel

Reviewer score

1
5.01.0
Vermonter56
Business
Vermont
May 5, 2014

Unsatifactory Room

Hello: My companion and I purchased 2 rooms 1439 & 1440 for two nights 4/25/14 to 4/27/14. Room 1440 was the problem, the fan only blew warm/hot air for two nights, the phones didn't work for one night. We called room service and they did send a serviceman to the room to try and fix the heat and he took the front of the heater off and you would believe the dust that blew all over the room. My nephew who was with us has allergies and he needed fresher vented air. They provided a fan which helped to a degree but the room and temperature in the room was over 70 degrees the two nights. When I tried to get an adjustment in the morning the check out person only said my credit card wouldn't be charged however he must have been able to tell it had already been paid for. I'm hoping to get a refund. This room was purchased under my partners name. We used her credit card to purchase room 1440.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
5
Hotel staff:
4
Comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

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