Pantages Suites Hotel and Spa

4 stars
200 Victoria Street, Toronto, ON M5B 1V8
Hotel Overview
Reviewer score
4.0
out of 5
99 reviews
Perfect Stay

We stayed here just for one night for a birthday and we were pleasantly surprised to see what a... See full review

  • Cherine the Canadian
  • Mar 21, 2014
business trip

Wonderful, only issue was refrigerator did not seem to get too cold. Otherwise, nice urban - chic... See full review

  • neilyoungfan
  • May 6, 2013
A haven for the urban chic, this boutique hotel inspires with trend-setting design
Downtown Toronto's gorgeous boutique Pantages Suites Hotel & Spa is a triumph of quiet, urban sophistication and trendsetting chic. Its style shows in everything from the modern decor of its suites, the sublime pleasures of the on-site Shizen Spa and the exciting undercurrent of social energy in The Martini Bar. The location is ideal for leisure or business travel: The hotel is situated among some of Toronto's finest restaurants, nightclubs and cultural centers and is within walking distance of Canada's largest financial institutions.
Highlights
  • Home of The Martini Bar
  • Haute Living Magazine named on-site Shizen Spa one of Canada's finest
  • Complimentary yoga mats included in some suites

 

Rooms

The Pantages Suites Hotel & Spa's suites are a spacious delight for the senses. Decorated in a modern Zen aesthetic with sleek furnishings and a clean, crisp color palette, they feature high-thread-count bed linens, large flat-screen TVs and Wi-Fi access (fees apply). Reserve a Superior suite for air purifiers, in-suite fountains and yoga mats. Many of the Executive and Ambassador suites often also boast stunning city views.

Features

Whether the trip involves high-stakes business high-energy sightseeing, retreat to the calm of Pantages Suites Hotel & Spa at the end of the day. Watch the world race past outside while sipping one of forty different martinis at the posh and popular Martini Bar. Or leave the hustle and bustle behind entirely and make an appointment for one of Shizen Spa's rejuvenating treatments. If exercise is the desired form of relaxation, a 24-hour fitness center is available. And when planning a high-class meeting or chic party, reserve The Third Floor for a truly unique event.

Transportation
  • Toronto Pearson International Airport (16.4 mi/26.4 km)
  • Public bus stop (in the same block)
  • Subway station (in the same block)
Attractions
  • Massey Hall (in the same block)
  • Art Gallery of Ontario (0.8 mi/1.3 km)
  • CN Tower (1.3 mi/2.2 km)
  • Centre Island (2.9 mi/4.7 km)
Business
  • Meeting and event facilities available
  • Wi-Fi Internet access (fees apply)

Pantages Suites Hotel and Spa Rooms

Deluxe
The bedding option for this room include 1 Queen bed with Cable/satellite TV, CD player, Air conditioning, Multi-line phone, Hair dryer, Iron/ironing board, Coffee/tea maker, and Voice mail.
Ambassador
The bedding option for this one bedroom suite include 1 Queen with cable/satellite TV, CD player, Air conditioning, Multi-line phone, Hair dryer, Iron/ironing board, Coffee/tea maker, and Voice mail.
Superior
The bedding option for this room include 1 Queen with Cable/satellite TV, CD player, Air conditioning, Multi-line phone, Hair dryer, Iron/ironing board, Coffee/tea maker, and Voice mail.
Boutique Suite
one-bedroom suite offers 630 square feet of sophisticated space and captivating views of downtown Toronto. Includes washers and dryers, iron and ironing board, queen bed. Each suite provides a residential feel with a spacious separate living area and designer European style kitchenette featuring fridge, cooking range, dishwasher and microwave oven.

Amenities

  • WiFi
General
Concierge
Pet friendly
Activities
Fitness Center
Spa
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi

Hotel Map

43.6543 -79.3788
Area served
Toronto,Ontario
Nearby airports
Toronto Pearson International Airport.(YYZ)
Area description
The Pantages Hotel Toronto Centre is Toronto's hottest boutique style hotel, located within the epicentre of the city's finance, entertainment and shopping districts. In fact, our namesake is the world famous Pantages theatre which inspires us to preserve and protect our legendary neighbourhood. With neighbours like Toronto's Dundas Square, Massey Hall, Canon Theatre, and the Eaton Centre, Pantages Hotel Toronto Centre is the ideal location for visitors to Toronto for business or pleasure.

Nearby points of interest

  • The Elgin and Winter Garden Theatre Centre: 0.1 mi
  • Pantages Theatre: 0.1 mi
  • Mackenzie House: 0.1 mi
  • Eaton Centre: 0.1 mi
  • National Ballet of Canada: 0.4 mi
  • Four Seasons Centre for the Performing Arts: 0.4 mi
  • St Lawrence Market: 0.5 mi
  • Hockey Hall of Fame: 0.5 mi
  • Allan Gardens Conservatory: 0.6 mi
  • Toronto Symphony Orchestra: 0.6 mi
  • Massey Hall: 0.7 mi
  • The AGO, Art gallery of Ontario: 0.7 mi
  • Princess of Wales Theatre: 0.7 mi
  • Air Canada Centre: 0.7 mi
  • The Air Canada Centre: 0.8 mi
  • The Elgin and Winter Garden Theatre Centre: 0.1 mi
  • Pantages Theatre: 0.1 mi
  • Mackenzie House: 0.1 mi
  • Eaton Centre: 0.1 mi
  • National Ballet of Canada: 0.4 mi
  • Four Seasons Centre for the Performing Arts: 0.4 mi
  • St Lawrence Market: 0.5 mi
  • Hockey Hall of Fame: 0.5 mi
  • Allan Gardens Conservatory: 0.6 mi
  • Toronto Symphony Orchestra: 0.6 mi
  • Massey Hall: 0.7 mi
  • The AGO, Art gallery of Ontario: 0.7 mi
  • Princess of Wales Theatre: 0.7 mi
  • Air Canada Centre: 0.7 mi
  • The Air Canada Centre: 0.8 mi
  • CN Tower: 1 mi
  • Distillery District: 1 mi
  • Harbourfront Centre: 1 mi
  • Rogers Centre: 1 mi
  • University of Toronto: 1.1 mi
  • Royal Ontario Museum: 1.2 mi
  • Toronto Public Library: 1.3 mi
  • Royal Conservatory of Music: 1.3 mi
  • Yorkville: 1.3 mi
  • Bata Shoe Museum: 1.4 mi
  • Toronto Music Garden: 1.4 mi
  • Fort York: 1.6 mi
  • Centre Island: 1.9 mi
  • Toronto Island Park: 2.2 mi
  • Spandina Historic House: 2.3 mi
  • Casa Loma: 2.6 mi
  • Ashbridge's Bay Park: 3.5 mi
  • The Beaches: 4.2 mi
  • High Park: 4.3 mi
  • Ontario Science Centre: 4.7 mi
  • Edwards Gardens: 5.6 mi
  • Toronto Centre for the Arts: 7.9 mi
  • Scarborough Bluffs: 8.8 mi
  • Toronto Zoo: 14.9 mi

Meeting facilities

Meeting Info
Pantages Hotel Toronto Centre is the home of Toronto's newest meeting and event space, our "Third Floor". Designed to provide a place to think and strategize, far from the city bustle, this state-of-the-art conference space boasts over 6,400 square feet which can accommodate intimate groups of 10, a gala dinner for 200, and everything in-between. Full-service, expertly trained staff will provide the finishing touches on any function while professional banquet services offer tantalizing dishes, stylish settings and 5 star treatment. The Third Floor also includes individual climate and lighting controls, customized configurations, complimentary local calls, high speed internet access, loading dock access, ample storage facilities and complimentary office supplies.

Dining

Pantages Martini Bar and Lounge
Hours of operation - Open daily from 4pm. Valet Parking available.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (99)

Ratings and reviews for Pantages Suites Hotel and Spa

Overall score

4 / 5
5.01.0
99 out of 99
Amenities:
3.9
Room cleanliness:
4.5
Hotel staff:
4.4
Room comfort:
4.5
Location:
4.6
Value:
4

88% would recommend to a friend.

Sort by:
Review of Pantages Suites Hotel and Spa

Reviewer score

1
5.01.0
Anonymous
Business
usa
Aug 11, 2009

second class treatment

Since I booked through Orbitz the hotel would not give me a receipt. Try getting reimbursed without that, they treated Orbitz customers as second class. The hotel is fine.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
3
Room comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

Review of Pantages Suites Hotel and Spa

Reviewer score

1
5.01.0
Dayne, Lucky Traveler
Raleigh, NC
Aug 12, 2009

Great Location, Mediocre Hotel and Staff

The hotel is a great location near Eaton Centre. However, we had several problems that were not immediately corrected by staff, if corrected at all. The TV did not work, and they sent someone up 3 times but they could never get it right. However, they did not offer to bring us another TV or move to another room. Then, after the first 24 hours, the AC would not blow cold air and it was the hottest weekend in TO this year. They sent maintenance up 3 times over the course of a day and it still would not work. Finally, they moved us to another room around 6:30 that night. OR shall I say that brought us a key to another room. The bell man did not bring a cart or offer to move us. The continential breakfast was very small and NOT complimentary ($15pp). They do not tell you this until you have eaten a very expensive bagel. While the staff was somewhat friendly, they were not very helpful. Not many of them knew of local restaurants or clubs for a night out. The one jazz club we were sent to was a dump with plastic cups and diner seating in a very seedy part of town. Needless to say I would not stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
1
Shopping tip: Short walk from hotel

Great shopping at Eaton Centre and Dundas Centre. Both very short walks!!

Review of Pantages Suites Hotel and Spa

Reviewer score

1
5.01.0
Scraped up Stang
Detroit , MI
Jul 10, 2013

Weekend vacation

Overall the hotel was ok but the Valet service is terrible, they smashed my car on the way out of the garage.. with fresh paint still falling off my car the manager said "they would look at the tapes and call me"...that never happened i called them when i got home 4 days later and the same manager said they looked at the tapes weren't responsible! TOTAL LACK OF RESPECT FOR CUSTOMER PROPERTY would not recommend!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Review of Pantages Suites Hotel and Spa

Reviewer score

1
5.01.0
Anonymous
Business
usa
Aug 11, 2009

second class treatment

Since I booked through Orbitz the hotel would not give me a receipt. Try getting reimbursed without that, they treated Orbitz customers as second class. The hotel is fine.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
3
Room comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

Review of Pantages Suites Hotel and Spa

Reviewer score

2
5.01.0
SkyVan
Business
Fort Myers, FL, USA
Nov 15, 2011

Bad from the start !!!!

When i arrived at hotel construction trucks filled the only parking !!! I parked my car to the side ran in to ask where to park ? Front desk said the vallet was at lunch and id have to park in public parking lot !!! $40.00 per day !! Then in my disgust I went back to my car to find a $60.00 ticket !!!! The toilet in my room ran and ran went to front desk twice , but they never fixed it !!! Had to shut it off at night or it would wake me up !!! Didn't like the fact i had to pay for internet $12.00 per night !! Plus there was a parking fee if they parked your car !!! I fly almost every day !! WOULD NEVER STAY HERE AGAIN !!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Frans next door was great Value and Great Food !!

Review of Pantages Suites Hotel and Spa

Reviewer score

3
5.01.0
Ranocchio
Switzerland, Europe
Oct 12, 2011

Perfect location

Rooms / furnishing already a little bit worn out, but clean & quiet. Location perfect, parking very expensive

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Review of Pantages Suites Hotel and Spa

Reviewer score

3
5.01.0
Anonymous
doylestown pa
Aug 11, 2009

toronto trip

Pleasant surroundings, staff and bar. Restaurant next to hotel is convenient and good rooms need to be upgraded with more amenities. eg no hooks for towels or robes in bathroom. shower door leaked water onto floor no water glasses. could use some shaving/makeup mirrors faucet loose and difficult to use. huge bathroom sink, but no counter space

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Shopping tip: Short walk from hotel

the farmers market on Saturday

Review of Pantages Suites Hotel and Spa

Reviewer score

3
5.01.0
DTH
Vancouver, BC, Canada
Feb 14, 2011

Disappointed in details.

The staff were very attentive and professional. The hotel looks as if our room was finished cheaply. Not the furniture, but everything else. A picture was missing on the wall, with an exposed screw left in place on the bare wall. The flooring is laminate, not wood. That's not horrible, but repairs had been made to spots, and the workmanship was very poor. The caulking around the tub was very poorly done...very sloppy job. it's these small points that reduced my rating from a 4 to a 3 star. The rate for this hotel is not "low", so I expected much better attention to detail.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
2
Review of Pantages Suites Hotel and Spa

Reviewer score

3
5.01.0
Hexrsohexyso
New York, NY
Aug 26, 2012

not four star

found stains on my sheets and rug looked dirty bathroom also smelled. only upside is location

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
2
Review of Pantages Suites Hotel and Spa

Reviewer score

3
5.01.0
Hexrsohexyso
New York, NY
Aug 26, 2012

OKAY stay

walked two blocks over to a 2.5 star hotel some friends stayed in and the 2.5 star hotel was much nicer and cleaner than the so called 4.0 star pantages hotel. it was still overall a descent stay but definitely not a 4.0 star hotel

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
2
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