Pantages Suites Hotel and Spa

4 stars
View map of 200 Victoria Street, Toronto, ON M5B 1V8

Hotel Overview

Reviewer score
4.0
out of 5
58 reviews
Perfect Stay

We stayed here just for one night for a birthday and we were pleasantly surprised to see what a... See full review

  • Cherine the Canadian
  • Mar 21, 2014
Great Downtown location

Right in the middle of the Theatre District. Terrific restaurants and close to downtown and a very... See full review

  • Take The Lead
  • Sep 9, 2014
Downtown Toronto's gorgeous boutique Pantages Suites Hotel & Spa is a triumph of quiet, urban sophistication and trendsetting chic. Its style shows in everything from the modern decor of its suites, the sublime pleasures of the on-site Shizen Spa and the exciting undercurrent of social energy in The Martini Bar. The location is ideal for leisure or business travel: The hotel is situated among some of Toronto's finest restaurants, nightclubs and cultural centers and is within walking distance of Canada's largest financial institutions.
Rooms

The Pantages Suites Hotel & Spa's suites are a spacious delight for the senses. Decorated in a modern Zen aesthetic with sleek furnishings and a clean, crisp color palette, they feature high-thread-count bed linens, large flat-screen TVs and Wi-Fi access (fees apply). Reserve a Superior suite for air purifiers, in-suite fountains and yoga mats. Many of the Executive and Ambassador suites often also boast stunning city views.

Property features

Whether the trip involves high-stakes business high-energy sightseeing, retreat to the calm of Pantages Suites Hotel & Spa at the end of the day. Watch the world race past outside while sipping one of forty different martinis at the posh and popular Martini Bar. Or leave the hustle and bustle behind entirely and make an appointment for one of Shizen Spa's rejuvenating treatments. If exercise is the desired form of relaxation, a 24-hour fitness center is available. And when planning a high-class meeting or chic party, reserve The Third Floor for a truly unique event.

Highlights
  • Home of The Martini Bar
  • Haute Living Magazine named on-site Shizen Spa one of Canada's finest
  • Complimentary yoga mats included in some suites

 

Nearby attractions
  • Massey Hall (in the same block)
  • Art Gallery of Ontario (0.8 mi/1.3 km)
  • CN Tower (1.3 mi/2.2 km)
  • Centre Island (2.9 mi/4.7 km)
Business
  • Meeting and event facilities available
  • Wi-Fi Internet access (fees apply)
Transportation
  • Toronto Pearson International Airport (16.4 mi/26.4 km)
  • Public bus stop (in the same block)
  • Subway station (in the same block)

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Pantages Suites Hotel and Spa Rooms

Deluxe Suite
Deluxe guest rooms are 400 - 500 sq ft of open concept accommodations and feature a large sitting area and European kitchen. A queen or king size bed with luxury bedding, flat screen TV, washer and dryer, and boutique hotel amenities complete this deluxe experience. Complimentary daily newspaper and high-speed, wireless internet, plus local and toll-free phone calls. Slippers and robes in rooms.
Boutique Suite
Our Boutique Suites feature a separate bedroom with a queen bed, a large sitting room (some with pull-out sofa bed) and a European kitchen, for a total of 630 sq ft of boutique, condo-style accommodations. Luxury bedding, flat screen TV, washer and dryer, and boutique hotel amenities offer guests an upgraded experience. Complimentary daily newspaper and high-speed, wireless internet, plus local and toll-free phone calls. Slippers and robes in rooms.

Amenities

  • Free internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Fitness center or spa
Fitness Center
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Meeting/Banquet facilities
Conference facilities
Internet
Free internet
Accessibility
Accessible facilities
Service dogs allowed
Service animals allowed

Nearby points of interest

  • The Elgin and Winter Garden Theatre Centre: 0.1 mi
  • Pantages Theatre: 0.1 mi
  • Mackenzie House: 0.1 mi
  • Eaton Centre: 0.1 mi
  • National Ballet of Canada: 0.4 mi
  • Four Seasons Centre for the Performing Arts: 0.4 mi
  • St Lawrence Market: 0.5 mi
  • Hockey Hall of Fame: 0.5 mi
  • Allan Gardens Conservatory: 0.6 mi
  • Toronto Symphony Orchestra: 0.6 mi
  • Massey Hall: 0.7 mi
  • The AGO, Art gallery of Ontario: 0.7 mi
  • Maple Leaf Square: 0.7 mi
  • Princess of Wales Theatre: 0.7 mi
  • Air Canada Centre: 0.7 mi
  • The Elgin and Winter Garden Theatre Centre: 0.1 mi
  • Pantages Theatre: 0.1 mi
  • Mackenzie House: 0.1 mi
  • Eaton Centre: 0.1 mi
  • National Ballet of Canada: 0.4 mi
  • Four Seasons Centre for the Performing Arts: 0.4 mi
  • St Lawrence Market: 0.5 mi
  • Hockey Hall of Fame: 0.5 mi
  • Allan Gardens Conservatory: 0.6 mi
  • Toronto Symphony Orchestra: 0.6 mi
  • Massey Hall: 0.7 mi
  • The AGO, Art gallery of Ontario: 0.7 mi
  • Maple Leaf Square: 0.7 mi
  • Princess of Wales Theatre: 0.7 mi
  • Air Canada Centre: 0.7 mi
  • CN Tower: 1 mi
  • Distillery District: 1 mi
  • Harbourfront Centre: 1 mi
  • Rogers Centre: 1 mi
  • University of Toronto: 1.1 mi
  • Royal Ontario Museum: 1.2 mi
  • Toronto Public Library: 1.3 mi
  • Royal Conservatory of Music: 1.3 mi
  • Yorkville: 1.3 mi
  • Bata Shoe Museum: 1.4 mi
  • Toronto Music Garden: 1.4 mi
  • Fort York: 1.6 mi
  • Centre Island: 1.9 mi
  • Toronto Island Park: 2.2 mi
  • Spandina Historic House: 2.3 mi
  • Casa Loma: 2.6 mi
  • Ashbridge's Bay Park: 3.5 mi
  • The Beaches: 4.2 mi
  • High Park: 4.3 mi
  • Ontario Science Centre: 4.7 mi
  • Edwards Gardens: 5.6 mi
  • Toronto Centre for the Arts: 7.9 mi
  • Scarborough Bluffs: 8.8 mi
  • Toronto Zoo: 14.9 mi

Meeting facilities

Meeting Info
Pantages Hotel Toronto Centre is the home of Toronto's best meeting and event space, our "Third Floor". Designed to provide a place to think and strategize, far from the city bustle, this state-of-the-art conference space boasts over 6,400 square feet which can accommodate intimate groups of 10, a gala dinner for 200, and everything in-between. Full-service, expertly trained staff will provide the finishing touches on any function while professional banquet services offer tantalizing dishes, stylish settings and 5 star treatment. The Third Floor also includes individual climate and lighting controls, customized configurations, complimentary local calls, high speed internet access, loading dock access, ample storage facilities and complimentary office supplies.

Dining

Pantages Martini Bar and Lounge
Hours of operation - Open daily from 4pm. Valet Parking available.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Pantages Suites Hotel and Spa

Overall score

4 / 5
5.01.0
58 out of 58
Amenities:
3.9
Cleanliness:
4.5
Hotel staff:
4.3
Comfort:
4.4
Location:
4.6
Value:
3.9

86% would recommend to a friend.

Sort by:
Review of Pantages Suites Hotel and Spa

Reviewer score

1
5.01.0
Scraped up Stang
Business
Detroit , MI
Jul 10, 2013

Weekend vacation

Overall the hotel was ok but the Valet service is terrible, they smashed my car on the way out of the garage.. with fresh paint still falling off my car the manager said "they would look at the tapes and call me"...that never happened i called them when i got home 4 days later and the same manager said they looked at the tapes weren't responsible! TOTAL LACK OF RESPECT FOR CUSTOMER PROPERTY would not recommend!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Review of Pantages Suites Hotel and Spa

Reviewer score

1
5.01.0
Anonymous
Business
usa
Aug 11, 2009

second class treatment

Since I booked through Orbitz the hotel would not give me a receipt. Try getting reimbursed without that, they treated Orbitz customers as second class. The hotel is fine.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
3
Comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

Review of Pantages Suites Hotel and Spa

Reviewer score

2
5.01.0
SkyVan
Business
Fort Myers, FL, USA
Nov 15, 2011

Bad from the start !!!!

When i arrived at hotel construction trucks filled the only parking !!! I parked my car to the side ran in to ask where to park ? Front desk said the vallet was at lunch and id have to park in public parking lot !!! $40.00 per day !! Then in my disgust I went back to my car to find a $60.00 ticket !!!! The toilet in my room ran and ran went to front desk twice , but they never fixed it !!! Had to shut it off at night or it would wake me up !!! Didn't like the fact i had to pay for internet $12.00 per night !! Plus there was a parking fee if they parked your car !!! I fly almost every day !! WOULD NEVER STAY HERE AGAIN !!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
3
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Frans next door was great Value and Great Food !!

Review of Pantages Suites Hotel and Spa

Reviewer score

3
5.01.0
Hexrsohexyso
Business
New York, NY
Aug 26, 2012

not four star

found stains on my sheets and rug looked dirty bathroom also smelled. only upside is location

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Review of Pantages Suites Hotel and Spa

Reviewer score

3
5.01.0
Hexrsohexyso
Business
New York, NY
Aug 26, 2012

OKAY stay

walked two blocks over to a 2.5 star hotel some friends stayed in and the 2.5 star hotel was much nicer and cleaner than the so called 4.0 star pantages hotel. it was still overall a descent stay but definitely not a 4.0 star hotel

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Review of Pantages Suites Hotel and Spa

Reviewer score

3
5.01.0
Anonymous
Business
Quuensland Australia
Aug 26, 2009

Great Location

Hotel was not 4 star but still good value. Small things like tea and coffee and dishwashing detergent not replaced when used, charged for phone calls not made, although willingly deducted when mistake realised.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

Heaps of great shopping at the Eaton Centre and lots of good restaurants near by

Review of Pantages Suites Hotel and Spa

Reviewer score

3
5.01.0
Anonymous
Business
doylestown pa
Aug 11, 2009

toronto trip

Pleasant surroundings, staff and bar. Restaurant next to hotel is convenient and good rooms need to be upgraded with more amenities. eg no hooks for towels or robes in bathroom. shower door leaked water onto floor no water glasses. could use some shaving/makeup mirrors faucet loose and difficult to use. huge bathroom sink, but no counter space

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

the farmers market on Saturday

Review of Pantages Suites Hotel and Spa

Reviewer score

3
5.01.0
DTH
Business
Vancouver, BC, Canada
Feb 14, 2011

Disappointed in details.

The staff were very attentive and professional. The hotel looks as if our room was finished cheaply. Not the furniture, but everything else. A picture was missing on the wall, with an exposed screw left in place on the bare wall. The flooring is laminate, not wood. That's not horrible, but repairs had been made to spots, and the workmanship was very poor. The caulking around the tub was very poorly done...very sloppy job. it's these small points that reduced my rating from a 4 to a 3 star. The rate for this hotel is not "low", so I expected much better attention to detail.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Review of Pantages Suites Hotel and Spa

Reviewer score

3
5.01.0
jmb1775
Business
New York, NY
Aug 15, 2014

Good hotel (not great), Clean and Comfortable

Nice hotel, nothing overly fancy, but clean and comfortable. Good location if you want to stay near the Dundas Square (Times Square) area of Toronto which I found to be a bit too touristy and kinda seedy. I preferred the area closer to the harbor and St. Lawrence Market which was nicer and closer to the attractions that I was interested in seeing (CN Tower, Aquarium, parks long the waterfront). There is no concierge at this hotel and I found this to be a bit of a negative since front desk staff was often busy and didn't have the time to cater to questions regarding the area, where to eat, how to get places etc. I wouldn't pay more than $150 USD per night to stay here, I don't think the hotel warrants paying much more than that. Like I said, good location if you want that area of town, it was clean and comfy and I liked that the rooms had a washer/dryer, kitchenette with microwave etc. Good value but didn't knock my socks off and I think staff can go the extra mile to take it up a notch which I think adding the concierge would help accomplish.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Review of Pantages Suites Hotel and Spa

Reviewer score

4
5.01.0
CAOB
Business
Burlington, ON, Canada
Oct 18, 2011

Excellent comfort and location

Extremely good hotel for comfort and location. Staff very pleasant.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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