$121 Avg/night
Rate and special offer based on Check-in: Aug 22, 2014 Check-out: Aug 23, 2014

Eaton Chelsea Hotel

4 stars
33 Gerrard St W, Toronto, ON M5G 1Z4
Hotel Overview
Reviewer score
3.7
out of 5
678 reviews
aboelreem

The location is perfect and the rooms are so clean See full review

  • aboelreem
  • Jul 22, 2014
Vacation

Excellent service, privacy, courtesy, location I alwYs return bc I love the location and stAff are... See full review

  • Raitj
  • Jul 18, 2014
Fun, comfort and plenty of amenities at family-friendly downtown hotel
Pleasing everyone in the family is no easy task, but the staff at the Eaton Chelsea Hotel aim to do just that. Whether traveling solo for business or with the family for fun, guests here find all the comforts of home with the added bonus of well-planned, comprehensive services and high-tech amenities. Separate pools for families and adults, a teen lounge, a well-stocked kids center and a 19-and-over fitness center are a few ways the hotel caters to everyone in the family. The family dog is welcome, too, at this "Pets Can Stay" hotel.
Highlights
  • Teen lounge and kids' center
  • Adult-only pool and fitness center
  • Excellent environmental policies
Rooms

The Eaton Chelsea Hotel's tastefully decorated guest rooms and suites have Eaton "Sanctuary Beds," high-loft pillows and duvets, flat-screen televisions and complimentary internet is available in allguestrooms and suites as well as in the lobby & public areas. Signature Club rooms also include exclusive access to the Signature Club Lounge, plus complimentary breakfast and evening hors d'oeuvres. Family fun suites are a parent's dream, with separate sleeping and living areas and great kid amenities, such as bubble bath and step stools. Business suites add more than 500 square feet to a Deluxe room and include a six-person boardroom table.

Features

Comfortable accommodations with luxurious details are offered in all of the Eaton Chelsea Hotel's guest rooms and suites. There's something fun for everyone in the family, whether it's looking cool in the teen lounge, getting a workout at the 19-and-over fitness center or plummeting down the 130-foot corkscrew slide in the family pool. Choose from several on-site restaurants, including the Bb33 Bistro and Lounge, which manages a relaxed atmosphere in elegant surroundings and offers a seasonal menu.

Hotel now offers complimentary high speed Internet service in all of our guestrooms – so there will no longer be a charge for base Internet during your stay. The hotel also offers free WIFI in the lobby & public areas.

Transportation
  • Toronto International Airport (18.8 mi/30.2 km)
  • Public bus stop (in the same block)
Attractions
  • Elmwood Spa (in the same block)
  • Art Gallery of Ontario (0.7 mi/1.2 km)
  • Ontario Science Centre (4.7 mi/7.5 km)
Business
  • Meeting space and conference facilities available
  • Complimentary Internet access available in all rooms and suites as well as lobby & public areas.
Policies and fees
  • All guests must provide their credit card at check-in
  • Overnight Parking fee is $29/day and Valet Parking is $39/day, both with unlimited in/out privileges

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Eaton Chelsea Hotel Rooms

Deluxe Double
Two double beds with luxurious pillowtop mattress and duvet. Private balcony. 29 square meters (315 square feet). Desk, lounge chair. 32" flat screen LCD television with pay movies. Home clock radio. Dual-line phone. Complimentary high-speed internet access. Multi-line phone with voice mail. Complimentary newspaper. June Jacobs Spa Collection toiletries.
Chelsea Queen
One queen bed with luxurious pillowtop mattress and duvet. 25.5 square meters (275 square feet). Work desk with complimentary high-speed internet access. Pay movies. Multi-line phone with voice mail. Coffee/tea maker. Hair dryer. June Jacobs Spa Collection toiletries. Some rooms have balcony access.
Deluxe King
One king bed with luxurious pillowtop mattress and duvet. Private balcony. 29 square meters (315 square feet). Desk, lounge chair. 32" flat screen LCD television with pay movies. Home clock radio. Dual-line phone. Complimentary high-speed internet access. Multi-line phone with voice mail. Complimentary newspaper. June Jacobs Spa Collection toiletries.
Chelsea Double
Two double beds with luxurious pillowtop mattress and duvet. 25.5 square meters (275 square feet). Work desk with complimentary high-speed internet access. Pay movies. Multi-line phone with voice mail. Coffee/tea maker. Hair dryer. June Jacobs Spa Collection toiletries. Some rooms have balcony access.

Amenities

  • High-speed internet
  • Airport shuttle
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Indoor pool
Fitness center or spa
Fitness Center
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Tour desk
Meeting/Banquet facilities
Conference facilities
Internet
High-speed internet
Transportation
Airport shuttle
Parking
Parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

43.6588 -79.3836
Area served
Toronto
Nearby airports
Pearson Int'l Airport YYZ 15 km
Area description
The Toronto Eaton Center is 2 blocks away Royal Ontario Museum is 1.4 KM Closest subway stop one block from the hotel

Nearby points of interest

  • Pantages Theatre: 0.3 mi
  • Eaton Centre: 0.3 mi
  • Mackenzie House: 0.3 mi
  • The Elgin and Winter Garden Theatre Centre: 0.4 mi
  • Allan Gardens Conservatory: 0.5 mi
  • The AGO, Art gallery of Ontario: 0.6 mi
  • Four Seasons Centre for the Performing Arts: 0.6 mi
  • University of Toronto: 0.7 mi
  • Toronto Symphony Orchestra: 0.8 mi
  • National Ballet of Canada: 0.8 mi
  • Royal Ontario Museum: 0.9 mi
  • Massey Hall: 0.9 mi
  • Princess of Wales Theatre: 0.9 mi
  • Hockey Hall of Fame: 0.9 mi
  • St Lawrence Market: 0.9 mi
  • Pantages Theatre: 0.3 mi
  • Eaton Centre: 0.3 mi
  • Mackenzie House: 0.3 mi
  • The Elgin and Winter Garden Theatre Centre: 0.4 mi
  • Allan Gardens Conservatory: 0.5 mi
  • The AGO, Art gallery of Ontario: 0.6 mi
  • Four Seasons Centre for the Performing Arts: 0.6 mi
  • University of Toronto: 0.7 mi
  • Toronto Symphony Orchestra: 0.8 mi
  • National Ballet of Canada: 0.8 mi
  • Royal Ontario Museum: 0.9 mi
  • Massey Hall: 0.9 mi
  • Princess of Wales Theatre: 0.9 mi
  • Hockey Hall of Fame: 0.9 mi
  • St Lawrence Market: 0.9 mi
  • Royal Conservatory of Music: 0.9 mi
  • Toronto Public Library: 0.9 mi
  • Yorkville: 1 mi
  • Bata Shoe Museum: 1 mi
  • Air Canada Centre: 1.1 mi
  • The Air Canada Centre: 1.1 mi
  • CN Tower: 1.2 mi
  • Rogers Centre: 1.2 mi
  • Distillery District: 1.3 mi
  • Harbourfront Centre: 1.3 mi
  • Toronto Music Garden: 1.6 mi
  • Fort York: 1.7 mi
  • Spandina Historic House: 1.9 mi
  • Centre Island: 2.1 mi
  • Casa Loma: 2.2 mi
  • Toronto Island Park: 2.5 mi
  • Ashbridge's Bay Park: 3.8 mi
  • High Park: 4.1 mi
  • The Beaches: 4.4 mi
  • Ontario Science Centre: 4.6 mi
  • Edwards Gardens: 5.4 mi
  • Toronto Centre for the Arts: 7.6 mi
  • Scarborough Bluffs: 8.9 mi
  • Toronto Zoo: 14.8 mi

Dining

Bb33
Bistro and Lounge

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (678)

Ratings and reviews for Eaton Chelsea Hotel

Overall score

3.7 / 5
5.01.0
678 out of 678
Amenities:
3.8
Room cleanliness:
4
Hotel staff:
4.1
Room comfort:
3.9
Location:
4.6
Value:
3.8

82% would recommend to a friend.

Sort by:
Review of Eaton Chelsea Hotel

Reviewer score

4
5.01.0
Gary 208
Euclid, Ohio
Jul 28, 2014

Vacation in Toronto

Overall enjoyed the hotel. It is very convenient to the downtown area. So we did easy walking to the area. Only concern was that there was no hold bar in the bath tub. Used to having one convenient for showering. Also no anti slip strips on tub floor.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
3
Dining tip: Short walk from hotel

Enjoyed the Pickle Barrel restaurant. Reasonable. prices and good variety.

Review of Eaton Chelsea Hotel

Reviewer score

3
5.01.0
Highway2
Niagara Falls
Jul 27, 2014

not bad

The room was ok the washroom quiet small for a Toronto hotel. Check was fine and valet parking worked very well. We did alot of shopping so the location was excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Dining tip: Long walk from hotel

Cava Restaurant

Review of Eaton Chelsea Hotel

Reviewer score

3
5.01.0
Coge
Greenville, SC
Jul 25, 2014

Average stay

The room was small. I told them that there were 3 people in the room---my 2 boys and I. Had to get a $ 20 cot for 1 boy. No fridge, microwave. Front desk and concierge were always busy---I was always standing in line. $ 30/day for parking not mentioned in the ad. The pool and sauna were first class. Maids were very nice and cleaned well. Ala carte Garden Restaurant tres cher! I would not stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
2
Sightseeing tip: Short walk from hotel

Most everything in downtown Toronto is within a close proximity to the Eaton Chelsea. That is their biggest draw.

Review of Eaton Chelsea Hotel

Reviewer score

4
5.01.0
Kayjayess
Lakewood nj
Jul 25, 2014

Great family venue

I was visiting Toronto with my daughter, son, & 12-yr-old grandson who absolutely loved the water slide & arcade room. The serve yourself cafeteria was clean, had a really good selection of food, and was reasonably priced. Rooms (queen deluxe), while not special were ample and clean. Staff very polite & helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Dining tip: Short walk from hotel

Very good Italian restaurant (new) down the street (unfortunately, I forgot its name). Stay away from the Wayne Gretzky restaurant unless you like extremely loud music & overpriced food & drinks ($18 for a glass of white wine!)

Review of Eaton Chelsea Hotel

Reviewer score

2
5.01.0
Another dissatisfied USA
Syracuse, NY USA
Jul 25, 2014

A big let down

They fail to tell you parking was 30.00 a day. They never told us where either pools were had to find on our own. The location was good. Room was clean. Best part of hotel was the bed. It was very comfortable. I don't recommend this place. Another thing that I feel is wrong is that you have to be VIP to get a continental breakfast. For the amour they charge for the room at least that should be included.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
1
Money-saving tip: Short walk from hotel

Park across from hotel. There was cheaper parking.

Review of Eaton Chelsea Hotel

Reviewer score

5
5.01.0
aboelreem
canada
Jul 22, 2014

aboelreem

The location is perfect and the rooms are so clean

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Review of Eaton Chelsea Hotel

Reviewer score

3
5.01.0
Hattielou
Cleveland, Ohio
Jul 22, 2014

Nice hotel, shabby rooms

We stayed for two nights at this hotel for a girls weekend. After the first night, I think we would have written a one star review, but then the hotel redeemed itself somewhat. We checked in at nearly midnight after a long trip through customs. The hotel did not have any double rooms available despite the fact that we had reserved and prepaid for a double room. They stated the number of beds was a request, not a guarantee. We had to fit 4 people into a tiny room with one queen bed. Plus the room had badly peeling wall paper. In the morning we called down to the desk and they said they had already put a new room on hold for us, and would switch our luggage while we were sightseeing. They did just that, and the new room was much better, though still in need of a few updates. The adult pool area was fantastic, and we really enjoyed the amenities there such as the sauna and hot tub. Great view too. The hotel has great other services, such as multiple restaurants, currency exchange, and concierge. The location is excellent, right in the middle of downtown and near many attractions. Overall, I think this hotel, while probably not a 4 star hotel, is a great value for the money, considering how expensive other downtown hotels are. I would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
4
Review of Eaton Chelsea Hotel

Reviewer score

4
5.01.0
Janie242
Fort lauderdale
Jul 21, 2014

Great allround hotel

Transferred to this hotel from another hotel that had serious problems. Eaton Chelsea is a Great hotel, excellent staff - only regret is that we didnt book it from the start of our vacation .

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Shopping tip: Not Applicable

Take the free Vaughn Mills Shopping bus from Union Station - great outlet shopping , coupon booklet for visitors at guest services and free gift on spending $250 .

Review of Eaton Chelsea Hotel

Reviewer score

3
5.01.0
Davee30
Business
Montreal
Jul 19, 2014

Clean room, courteous staff, good location

Nice and inviting hotel. The only issue is the balcony which was very dirty (pigeon feces).

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Eaton Chelsea Hotel

Reviewer score

5
5.01.0
Raitj
Toronto
Jul 18, 2014

Vacation

Excellent service, privacy, courtesy, location I alwYs return bc I love the location and stAff are personable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Time-saving tip: In Hotel

Order limo service a day before, very prompt service...

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