$105 Avg/night
Rate and special offer based on Check-in: Apr 18, 2015 Check-out: Apr 19, 2015

Eaton Chelsea Hotel

4 stars
View map of 33 Gerrard St W, Toronto, ON M5G 1Z4

Hotel Overview

Reviewer score
3.7
out of 5
504 reviews
Perfect Getaway

The Eaton Chelsea is a great value for its location, amenities, and service. From the moment we... See full review

  • April L.
  • Mar 10, 2015
comfortable

Everytime we stay in Toronto, it's at the Eaton Chelsea. All the staff we've ever encountered have... See full review

  • Patricia P.
  • Feb 25, 2015
Fun, comfort and plenty of amenities at family-friendly downtown hotel
Pleasing everyone in the family is no easy task, but the staff at the Eaton Chelsea Hotel aim to do just that. Whether traveling solo for business or with the family for fun, guests here find all the comforts of home with the added bonus of well-planned, comprehensive services and high-tech amenities. Separate pools for families and adults, a teen lounge, a well-stocked kids center and a 19-and-over fitness center are a few ways the hotel caters to everyone in the family. The family dog is welcome, too, at this "Pets Can Stay" hotel.
Highlights
  • Teen lounge and kids' center
  • Adult-only pool and fitness center
  • Excellent environmental policies
Rooms

The Eaton Chelsea Hotel's tastefully decorated guest rooms and suites have Eaton "Sanctuary Beds," high-loft pillows and duvets, flat-screen televisions and complimentary internet is available in allguestrooms and suites as well as in the lobby & public areas. Signature Club rooms also include exclusive access to the Signature Club Lounge, plus complimentary breakfast and evening hors d'oeuvres. Family fun suites are a parent's dream, with separate sleeping and living areas and great kid amenities, such as bubble bath and step stools. Business suites add more than 500 square feet to a Deluxe room and include a six-person boardroom table.

Features

Comfortable accommodations with luxurious details are offered in all of the Eaton Chelsea Hotel's guest rooms and suites. There's something fun for everyone in the family, whether it's looking cool in the teen lounge, getting a workout at the 19-and-over fitness center or plummeting down the 130-foot corkscrew slide in the family pool. Choose from several on-site restaurants, including the Bb33 Bistro and Lounge, which manages a relaxed atmosphere in elegant surroundings and offers a seasonal menu.

Hotel now offers complimentary high speed Internet service in all of our guestrooms – so there will no longer be a charge for base Internet during your stay. The hotel also offers free WIFI in the lobby & public areas.

Transportation
  • Toronto International Airport (18.8 mi/30.2 km)
  • Public bus stop (in the same block)
Attractions
  • Elmwood Spa (in the same block)
  • Art Gallery of Ontario (0.7 mi/1.2 km)
  • Ontario Science Centre (4.7 mi/7.5 km)
Business
  • Meeting space and conference facilities available
  • Complimentary Internet access available in all rooms and suites as well as lobby & public areas.
Policies and fees
  • All guests must provide their credit card at check-in
  • Overnight Parking fee is $29/day and Valet Parking is $39/day, both with unlimited in/out privileges

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Recommendations for you

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Eaton Chelsea Hotel Rooms

Deluxe Double
Two double beds with luxurious pillowtop mattress and duvet. Private balcony. 29 square meters (315 square feet). Desk, lounge chair. 32" flat screen LCD television with pay movies. Home clock radio. Dual-line phone. Complimentary high-speed internet access. Multi-line phone with voice mail. Complimentary newspaper. June Jacobs Spa Collection toiletries.
Chelsea Queen
One queen bed with luxurious pillowtop mattress and duvet. 25.5 square meters (275 square feet). Work desk with complimentary high-speed internet access. Pay movies. Multi-line phone with voice mail. Coffee/tea maker. Hair dryer. June Jacobs Spa Collection toiletries. Some rooms have balcony access.
Deluxe King
One king bed with luxurious pillowtop mattress and duvet. Private balcony. 29 square meters (315 square feet). Desk, lounge chair. 32" flat screen LCD television with pay movies. Home clock radio. Dual-line phone. Complimentary high-speed internet access. Multi-line phone with voice mail. Complimentary newspaper. June Jacobs Spa Collection toiletries.
Chelsea Double
Two double beds with luxurious pillowtop mattress and duvet. 25.5 square meters (275 square feet). Work desk with complimentary high-speed internet access. Pay movies. Multi-line phone with voice mail. Coffee/tea maker. Hair dryer. June Jacobs Spa Collection toiletries. Some rooms have balcony access.

Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Indoor pool
Fitness center or spa
Fitness Center
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Tour desk
Meeting/Banquet facilities
Conference facilities
Internet
High-speed internet
Parking
Parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Pantages Theatre: 0.3 mi
  • Eaton Centre: 0.3 mi
  • Mackenzie House: 0.3 mi
  • The Elgin and Winter Garden Theatre Centre: 0.4 mi
  • Allan Gardens Conservatory: 0.5 mi
  • The AGO, Art gallery of Ontario: 0.6 mi
  • Four Seasons Centre for the Performing Arts: 0.6 mi
  • University of Toronto: 0.7 mi
  • Toronto Symphony Orchestra: 0.8 mi
  • National Ballet of Canada: 0.8 mi
  • Royal Ontario Museum: 0.9 mi
  • Massey Hall: 0.9 mi
  • Princess of Wales Theatre: 0.9 mi
  • Hockey Hall of Fame: 0.9 mi
  • St Lawrence Market: 0.9 mi
  • Pantages Theatre: 0.3 mi
  • Eaton Centre: 0.3 mi
  • Mackenzie House: 0.3 mi
  • The Elgin and Winter Garden Theatre Centre: 0.4 mi
  • Allan Gardens Conservatory: 0.5 mi
  • The AGO, Art gallery of Ontario: 0.6 mi
  • Four Seasons Centre for the Performing Arts: 0.6 mi
  • University of Toronto: 0.7 mi
  • Toronto Symphony Orchestra: 0.8 mi
  • National Ballet of Canada: 0.8 mi
  • Royal Ontario Museum: 0.9 mi
  • Massey Hall: 0.9 mi
  • Princess of Wales Theatre: 0.9 mi
  • Hockey Hall of Fame: 0.9 mi
  • St Lawrence Market: 0.9 mi
  • Royal Conservatory of Music: 0.9 mi
  • Toronto Public Library: 0.9 mi
  • Yorkville: 1 mi
  • Bata Shoe Museum: 1 mi
  • Maple Leaf Square: 1 mi
  • Air Canada Centre: 1.1 mi
  • CN Tower: 1.2 mi
  • Rogers Centre: 1.2 mi
  • Distillery District: 1.3 mi
  • Harbourfront Centre: 1.3 mi
  • Toronto Music Garden: 1.6 mi
  • Fort York: 1.7 mi
  • Spandina Historic House: 1.9 mi
  • Centre Island: 2.1 mi
  • Casa Loma: 2.2 mi
  • Toronto Island Park: 2.5 mi
  • Ashbridge's Bay Park: 3.8 mi
  • High Park: 4.1 mi
  • The Beaches: 4.4 mi
  • Ontario Science Centre: 4.6 mi
  • Edwards Gardens: 5.4 mi
  • Toronto Centre for the Arts: 7.6 mi
  • Scarborough Bluffs: 8.9 mi
  • Toronto Zoo: 14.8 mi

Dining

Bb33
Bistro and Lounge

Hotel Policies

Check-in:
3:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Eaton Chelsea Hotel

Overall score

3.7 / 5
5.01.0
504 out of 504
Amenities:
3.8
Cleanliness:
3.9
Hotel staff:
4.1
Comfort:
3.9
Location:
4.5
Value:
3.8

83% would recommend to a friend.

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Review of Eaton Chelsea Hotel

Reviewer score

4
5.01.0
A
Business
San Diego
Mar 23, 2015

good stay

Perfect for a first trip. Conveniently located. Great neighborhood to getting back to the hotel late in the evening and feeling safe.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Eaton Chelsea Hotel

Reviewer score

4
5.01.0
Isam M.
Business
N/A
Mar 15, 2015

Friends visiting

The hotel was pretty nice. You get what you pay for, it's nothing extravagant. I do think the money is worth it because of the location. It's within walking distance of everything, I'd recommend it for anyone who doesn't want anything too crazy. All of the staff was very polite that I dealt with, they weren't sticklers about everything like checkout. The only thing I could complain if I had to is the wifi. It is complimentary but it would keep cutting off.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Eaton Chelsea Hotel

Reviewer score

5
5.01.0
April L.
Business
Kapolei
Mar 10, 2015

Perfect Getaway

The Eaton Chelsea is a great value for its location, amenities, and service. From the moment we walked into the lobby we knew we chose the right place to stay. As other reviews have mentioned, it's a huge hotel occupied with families, children, couples, business folks, and people from all walks of life. I personally enjoyed the hustle and bustle, as it gave me that big city feel. The amenities aren't 4-stars, but enjoyable nonetheless. Our room was sufficiently comfortable and had a pretty cool view of the city. Tip for parking: there's a public garage right across the street that costs a fraction of the hotel parking.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Eaton Chelsea Hotel

Reviewer score

5
5.01.0
Patricia P.
Business
N/A
Feb 25, 2015

comfortable

Everytime we stay in Toronto, it's at the Eaton Chelsea. All the staff we've ever encountered have been nothing less than wonderful and professional, friendly and helpful. Will always stay here

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Eaton Chelsea Hotel

Reviewer score

2
5.01.0
DaniDD3
Business
Phoenixville
Feb 25, 2015

Was trying to make the best of it

So I checked in and went to my deluxe room and it was a shoebox that had a odor to it best described as value clean. Upon going to grab a quick bite to eat and beer at the bar the fire alarm went off and all the people around me said not again. The gentleman sitting next to me said this happened last week because of a real flood in basement. Then the nice bartender said hold tight while she checks it out. That was really cool of her. We did have to evacuate. I don't fault this place for having a fire those things happen what I fault it for seems to be poor operational management since things keep happening.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

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Review of Eaton Chelsea Hotel

Reviewer score

3
5.01.0
Iris H.
Business
N/A
Feb 23, 2015

Low price, Good location, Not perfect

There are pros and cons, but I would give this hotel a second try. The hotel was located in downtown, very convenient with street parking available if needed. Room was clean and adequate. However, since this is a large hotel with lots of traffic, the lobby may get a bit hectic. The elevators were a bit dirty and an elevator was out of service during our stay so elevator wait times sometimes were longer than usual. But I did like the fact that there was free wi-fi and clean restrooms in the lobby area. Customer service in the lobby/check-in and out were fine, but housekeeping service was not so good. We called them for door maintenance because our door would not locked and we had to call twice because there was no response after the first time. We also asked for a "Do not disturb" sign which they promised to bring up that night, but didn't. So the next morning we asked for one from the housekeeping ladies in the hallway. Overall, this is a decent hotel in a central location at a good price. Just be prepared to be more patient to avoid getting upset with their housekeeping services.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Eaton Chelsea Hotel

Reviewer score

3
5.01.0
Raj
Business
Pittsford
Feb 21, 2015

Very Good Location

The best thing about this hotel is its location. Very close to many major streets, restaurants and stores. Undergoing some major construction so it was a little dusty and noisy.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Eaton Chelsea Hotel

Reviewer score

5
5.01.0
Gabolababo
Business
mexico city
Feb 12, 2015

great hotel location!

a little big for me, I preffer smaller hotels, but for the price and the location, excellent choice!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Eaton Chelsea Hotel

Reviewer score

4
5.01.0
T O.
Business
Bronxville
Feb 12, 2015

Great Stay

Great stay and alot of fun. Recommend to all my friends!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Eaton Chelsea Hotel

Reviewer score

5
5.01.0
win m.
Business
N/A
Feb 12, 2015

great trip

excellent staff and very attentive to guests' need great location nice casino as well

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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