$109 Avg/night
Rate and special offer based on Check-in: Jul 24, 2014 Check-out: Jul 26, 2014

Eaton Chelsea Hotel

4 stars
33 Gerrard St W, Toronto, ON M5G 1Z4
Hotel Overview
Reviewer score
3.7
out of 5
669 reviews
Vacation

Excellent service, privacy, courtesy, location I alwYs return bc I love the location and stAff are... See full review

  • Raitj
  • Jul 18, 2014
Great!

Great location, clean, comfy beds. I've stayed her numerous times as I love to keep coming back! See full review

  • MissMandaPanda
  • Jul 8, 2014
Fun, comfort and plenty of amenities at family-friendly downtown hotel
Pleasing everyone in the family is no easy task, but the staff at the Eaton Chelsea Hotel aim to do just that. Whether traveling solo for business or with the family for fun, guests here find all the comforts of home with the added bonus of well-planned, comprehensive services and high-tech amenities. Separate pools for families and adults, a teen lounge, a well-stocked kids center and a 19-and-over fitness center are a few ways the hotel caters to everyone in the family. The family dog is welcome, too, at this "Pets Can Stay" hotel.
Highlights
  • Teen lounge and kids' center
  • Adult-only pool and fitness center
  • Excellent environmental policies
Rooms

The Eaton Chelsea Hotel's tastefully decorated guest rooms and suites have Eaton "Sanctuary Beds," high-loft pillows and duvets, flat-screen televisions and complimentary internet is available in allguestrooms and suites as well as in the lobby & public areas. Signature Club rooms also include exclusive access to the Signature Club Lounge, plus complimentary breakfast and evening hors d'oeuvres. Family fun suites are a parent's dream, with separate sleeping and living areas and great kid amenities, such as bubble bath and step stools. Business suites add more than 500 square feet to a Deluxe room and include a six-person boardroom table.

Features

Comfortable accommodations with luxurious details are offered in all of the Eaton Chelsea Hotel's guest rooms and suites. There's something fun for everyone in the family, whether it's looking cool in the teen lounge, getting a workout at the 19-and-over fitness center or plummeting down the 130-foot corkscrew slide in the family pool. Choose from several on-site restaurants, including the Bb33 Bistro and Lounge, which manages a relaxed atmosphere in elegant surroundings and offers a seasonal menu.

Hotel now offers complimentary high speed Internet service in all of our guestrooms – so there will no longer be a charge for base Internet during your stay. The hotel also offers free WIFI in the lobby & public areas.

Transportation
  • Toronto International Airport (18.8 mi/30.2 km)
  • Public bus stop (in the same block)
Attractions
  • Elmwood Spa (in the same block)
  • Art Gallery of Ontario (0.7 mi/1.2 km)
  • Ontario Science Centre (4.7 mi/7.5 km)
Business
  • Meeting space and conference facilities available
  • Complimentary Internet access available in all rooms and suites as well as lobby & public areas.
Policies and fees
  • All guests must provide their credit card at check-in
  • Overnight Parking fee is $29/day and Valet Parking is $39/day, both with unlimited in/out privileges

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

43.6588 -79.3836
Area served
Toronto
Nearby airports
Pearson Int'l Airport YYZ 15 km
Area description
The Toronto Eaton Center is 2 blocks away Royal Ontario Museum is 1.4 KM Closest subway stop one block from the hotel

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Eaton Chelsea Hotel Rooms

Deluxe Double
Two double beds with luxurious pillowtop mattress and duvet. Private balcony. 29 square meters (315 square feet). Desk, lounge chair. 32" flat screen LCD television with pay movies. Home clock radio. Dual-line phone. Complimentary high-speed internet access. Multi-line phone with voice mail. Complimentary newspaper. June Jacobs Spa Collection toiletries.
Chelsea Queen
One queen bed with luxurious pillowtop mattress and duvet. 25.5 square meters (275 square feet). Work desk with complimentary high-speed internet access. Pay movies. Multi-line phone with voice mail. Coffee/tea maker. Hair dryer. June Jacobs Spa Collection toiletries. Some rooms have balcony access.
Deluxe King
One king bed with luxurious pillowtop mattress and duvet. Private balcony. 29 square meters (315 square feet). Desk, lounge chair. 32" flat screen LCD television with pay movies. Home clock radio. Dual-line phone. Complimentary high-speed internet access. Multi-line phone with voice mail. Complimentary newspaper. June Jacobs Spa Collection toiletries.
Chelsea Double
Two double beds with luxurious pillowtop mattress and duvet. 25.5 square meters (275 square feet). Work desk with complimentary high-speed internet access. Pay movies. Multi-line phone with voice mail. Coffee/tea maker. Hair dryer. June Jacobs Spa Collection toiletries. Some rooms have balcony access.

Amenities

  • High-speed internet
  • Airport shuttle
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Indoor pool
Fitness center or spa
Fitness Center
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Tour desk
Meeting/Banquet facilities
Conference facilities
Internet
High-speed internet
Transportation
Airport shuttle
Parking
Parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Pantages Theatre: 0.3 mi
  • Eaton Centre: 0.3 mi
  • Mackenzie House: 0.3 mi
  • The Elgin and Winter Garden Theatre Centre: 0.4 mi
  • Allan Gardens Conservatory: 0.5 mi
  • The AGO, Art gallery of Ontario: 0.6 mi
  • Four Seasons Centre for the Performing Arts: 0.6 mi
  • University of Toronto: 0.7 mi
  • Toronto Symphony Orchestra: 0.8 mi
  • National Ballet of Canada: 0.8 mi
  • Royal Ontario Museum: 0.9 mi
  • Massey Hall: 0.9 mi
  • Princess of Wales Theatre: 0.9 mi
  • Hockey Hall of Fame: 0.9 mi
  • St Lawrence Market: 0.9 mi
  • Pantages Theatre: 0.3 mi
  • Eaton Centre: 0.3 mi
  • Mackenzie House: 0.3 mi
  • The Elgin and Winter Garden Theatre Centre: 0.4 mi
  • Allan Gardens Conservatory: 0.5 mi
  • The AGO, Art gallery of Ontario: 0.6 mi
  • Four Seasons Centre for the Performing Arts: 0.6 mi
  • University of Toronto: 0.7 mi
  • Toronto Symphony Orchestra: 0.8 mi
  • National Ballet of Canada: 0.8 mi
  • Royal Ontario Museum: 0.9 mi
  • Massey Hall: 0.9 mi
  • Princess of Wales Theatre: 0.9 mi
  • Hockey Hall of Fame: 0.9 mi
  • St Lawrence Market: 0.9 mi
  • Royal Conservatory of Music: 0.9 mi
  • Toronto Public Library: 0.9 mi
  • Yorkville: 1 mi
  • Bata Shoe Museum: 1 mi
  • Air Canada Centre: 1.1 mi
  • The Air Canada Centre: 1.1 mi
  • CN Tower: 1.2 mi
  • Rogers Centre: 1.2 mi
  • Distillery District: 1.3 mi
  • Harbourfront Centre: 1.3 mi
  • Toronto Music Garden: 1.6 mi
  • Fort York: 1.7 mi
  • Spandina Historic House: 1.9 mi
  • Centre Island: 2.1 mi
  • Casa Loma: 2.2 mi
  • Toronto Island Park: 2.5 mi
  • Ashbridge's Bay Park: 3.8 mi
  • High Park: 4.1 mi
  • The Beaches: 4.4 mi
  • Ontario Science Centre: 4.6 mi
  • Edwards Gardens: 5.4 mi
  • Toronto Centre for the Arts: 7.6 mi
  • Scarborough Bluffs: 8.9 mi
  • Toronto Zoo: 14.8 mi

Dining

Bb33
Bistro and Lounge

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (669)

Ratings and reviews for Eaton Chelsea Hotel

Overall score

3.7 / 5
5.01.0
669 out of 669
Amenities:
3.8
Room cleanliness:
4
Hotel staff:
4.1
Room comfort:
3.9
Location:
4.6
Value:
3.8

82% would recommend to a friend.

Sort by:
Review of Eaton Chelsea Hotel

Reviewer score

5
5.01.0
Raitj
Toronto
Jul 18, 2014

Vacation

Excellent service, privacy, courtesy, location I alwYs return bc I love the location and stAff are personable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Time-saving tip: In Hotel

Order limo service a day before, very prompt service...

Review of Eaton Chelsea Hotel

Reviewer score

4
5.01.0
Randle
Business
Cleveland, OH
Jul 16, 2014

Business trip to toronto

Great value for the location. Lobby is always bustling. Plenty of great places in walking distance. Rooms are pretty standard, could use some updating. Bed and pillows top notch

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Dukes refresher across the street had an excellent beer selection

Review of Eaton Chelsea Hotel

Reviewer score

4
5.01.0
Odiegardens
Northern Ontario
Jul 15, 2014

Best for location and price

Upon check in was told I only had 1 room when I had booked and paid for two. Good thing I had my receipt from my online provider on my phone to prove it. Took some extra time but they got me another room. Gave me free parking to compensate ($60+tax) so all worked out in the end.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
5
Review of Eaton Chelsea Hotel

Reviewer score

2
5.01.0
Everlonging Traveller
St. John's
Jul 14, 2014

A Basic Experience at an Inflated Price

The hotel lobby has a welcoming, clean, fresh appearance. The staff were friendly and helpful. We were able to check in early as they had some rooms available which made for a nice first impression. Our room was clean like you would expect with a nice information booklet on the surrounding areas and amenities. The floor (22) and room (45) we were in were in need of some modernization. The wall paper was peeling or splitting in areas, the carpet was old and looked dated, exposed and visible plumbing in the bathroom, drab inaccessible balcony attached to the room, sloppy caulking in bathroom around counter and shower/tub with visible water damage in areas. TV and Bed were excellent, the bed was very comfortable. The wireless was hit or miss and slow at best in the room and lobby, but it was free. I would say it was on par with a Comfort Inn or Super 8 and should have been priced as such. At standard room rates I would advise staying at the Trump for a much much better experience.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
2
Shopping tip: Short walk from hotel

The Atrium just down the street where Red Lobster is. It has a LCBO Liquor Store, food, little stores, and a small grocery store downstairs. Very neat!

Review of Eaton Chelsea Hotel

Reviewer score

4
5.01.0
Laodoll
Chicago
Jul 14, 2014

Girls trip

Great location. Rooms a bit small but we were only there to sleep and get ready so it didn't bother us.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Eaton Chelsea Hotel

Reviewer score

1
5.01.0
Gingersnap99
Bowmanville, Ontario
Jul 13, 2014

Only Location was good

A lot of Dust on the counter under the blow dryer and was there for 3 days! And more in corners under counter. Wall paper peeling. Toilet seat screws all rusty and corroded. I called to extend my reservation and the After being transferred 3x, man on the desk wanted me to swipe my credit card again for my third night. I was at hospital and asked if I could in a couple hours. He said "fine" and hung up on me! Cleaning staff and check in lady very nice. The lobby is beautiful but the hallway and room was dingy and not very clean. Location very good and lots of nearby shopping and restaurants. 4th night I moved hotels!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
2
Location:
5
Value:
2
Dining tip: Short walk from hotel

Lots of selection nearby.

Review of Eaton Chelsea Hotel

Reviewer score

2
5.01.0
Super dadddddyyy
Business
Port oerry
Jul 11, 2014

No happyyyy

Room was tiny balcony was blocked off just small and no room to move worst stay everrr

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

Review of Eaton Chelsea Hotel

Reviewer score

5
5.01.0
MissMandaPanda
Barrie, ON
Jul 8, 2014

Great!

Great location, clean, comfy beds. I've stayed her numerous times as I love to keep coming back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Eaton Chelsea Hotel

Reviewer score

5
5.01.0
The Baroness
Rochester, NY
Jun 30, 2014

Fabulous Overnight for World Pride

The hotel is great. I loved the conversational robot in the lobby when we arrived. We had a nice double with view of Yonge St. We got a parking space in garage!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Eaton Chelsea Hotel

Reviewer score

4
5.01.0
pride 2014 super friend
Sudbury
Jun 30, 2014

Very nice stay

The hotel was clean, the staff was courteous and the location was perfect!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
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