$101 Avg/night
Rate and special offer based on Check-in: Jul 27, 2014 Check-out: Jul 28, 2014

Best Western Primrose Hotel

3 stars
111 Carlton Street, Toronto, ON M5B 2G3
Hotel Overview
Reviewer score
3.6
out of 5
187 reviews
Primrose

The location was central to my visit. The staff were great. The room was comfortable and clean and... See full review

  • Visitor from Minneapolis
  • Jul 3, 2014
Good hotel great price

the hotel was clean and the staff was friendly The room has a sink and oven See full review

  • Allymcfarts
  • Jun 16, 2014
Affordable luxury in the heart of downtown Toronto's city center
Travelers worldwide know to expect great service and affordable rates from Best Western. But at this prime downtown location, guests also get stylish accommodations and luxurious amenities. Travelers appreciate the fresh, contemporary look of the Best Western Primrose Hotel, along with its personalized concierge service, complimentary Wi-Fi Internet access and the heated outdoor pool. Situated near financial and entertainment districts, guests are never far from what's happening in Toronto.

Highlights
  • Largest deluxe rooms in the city
  • Complimentary Wi-Fi Internet access throughout the premises
  • Certified lifeguards on duty at the seasonal outdoor pool
  • Smoke-free property

Location

Some of Toronto's most popular attractions are within walking distance and even those that are a little further away are easy to get to with the nearby and comprehensive public transit system. Don't miss a visit to CN Tower. And Eaton Centre, a shopper's paradise, couldn't be closer. The Harbourfront, Air Canada Centre, and Art Gallery of Ontario are an easy, quick bike or bus ride away.

Rooms

Find stylish, contemporary decor throughout the Best Western Primrose Hotel. At more than 300 square feet, the Deluxe rooms are the largest of their type in Toronto. High-thread-count duvets, quality bath products, complimentary Wi-Fi Internet access and comfortable work desks are standard in every room and suite. For more space or extended stays, reserve a studio room, which includes a kitchenette, or a deluxe suite, which also includes a separate sitting area. Business Plus rooms offer upgraded amenities, such as premium broadband connectivity.

Features

A fresh, contemporary look graces the Best Western Primrose Hotel's lobby, guest rooms, and suites. Enjoy a dip in the seasonal outdoor pool, or steam your cares away in the sauna. Start the day with breakfast in the on-site Primrose restaurant any day of the week. Dinner is also available, but hours are seasonal and subject to the manager's discretion, so inquire before making plans.

 

Transportation
  • Toronto Pearson International Airport (19 mi/30.7 km)
  • Bus stop (in the same block)
  • Subway (0.3 mi/0.6 km)

Attractions
  • Eaton Centre (0.5 mi/0.9 km)
  • CN Tower (2.1 mi/3.4 km)
  • Air Canada Centre (2.1 mi/3.4 km)

Business
  • Business center
  • 8 meeting rooms available
  • Complimentary high-speed Internet access
Policies and fees

The Best Western Primrose Hotel offers limited underground, unattended parking with unlimited in and out access on site at a flat rate of $23/day.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

43.6624 -79.377
Area served
Jarvis Street & Carlton Street Downtown, Toronto, Ontario
Nearby airports
Toronto Island Airport (YTZ) 5 kilometers Toronto International Airport (YYZ) 29 kilometers
Area description
Follow the Gardiner Expressway to Jarvis Street. Travel north on Jarvis Street to Carlton Street. Or, follow the 401 to the Don Valley Parkway South and exit at Bloor Street. Travel west on Bloor Street, turn south (left) onto Jarvis Street and continue on Jarvis Street until you reach Carlton Street.

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Best Western Primrose Hotel Rooms

City View Contemporary Room
Either 2 double beds or 1 king bed, non smoking, 42 inch flat panel television with premium HD cable and pay per view movie package, high speed complimentary WiFi, 300 thread count duvet bedding package, refrigerator, iron and board, in room coffee maker, upgraded amenities package, high floor city view.
Standard Regal Room
Either 2 double beds or 1 king bed, non smoking, television with premium cable and pay per view movie package, high speed complimentary WiFi, 300 thread count duvet bedding package, refrigerator, wet bar, microwave, iron and board, in room coffee maker, upgraded amenities package.

Amenities

  • Free internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Dining
Restaurant
Services
Business center
Laundry service
Tour desk
Internet
Free internet
Parking
Parking
Accessibility
Handicapped rooms/facilities
Service dogs allowed

Nearby points of interest

  • Allan Gardens Conservatory: 0.1 mi
  • Mackenzie House: 0.5 mi
  • Pantages Theatre: 0.5 mi
  • Eaton Centre: 0.6 mi
  • The Elgin and Winter Garden Theatre Centre: 0.6 mi
  • Toronto Public Library: 0.8 mi
  • National Ballet of Canada: 0.9 mi
  • Four Seasons Centre for the Performing Arts: 0.9 mi
  • St Lawrence Market: 0.9 mi
  • University of Toronto: 0.9 mi
  • Royal Ontario Museum: 1 mi
  • Yorkville: 1 mi
  • The AGO, Art gallery of Ontario: 1 mi
  • Royal Conservatory of Music: 1 mi
  • Hockey Hall of Fame: 1.1 mi
  • Allan Gardens Conservatory: 0.1 mi
  • Mackenzie House: 0.5 mi
  • Pantages Theatre: 0.5 mi
  • Eaton Centre: 0.6 mi
  • The Elgin and Winter Garden Theatre Centre: 0.6 mi
  • Toronto Public Library: 0.8 mi
  • National Ballet of Canada: 0.9 mi
  • Four Seasons Centre for the Performing Arts: 0.9 mi
  • St Lawrence Market: 0.9 mi
  • University of Toronto: 0.9 mi
  • Royal Ontario Museum: 1 mi
  • Yorkville: 1 mi
  • The AGO, Art gallery of Ontario: 1 mi
  • Royal Conservatory of Music: 1 mi
  • Hockey Hall of Fame: 1.1 mi
  • Toronto Symphony Orchestra: 1.1 mi
  • Distillery District: 1.2 mi
  • Massey Hall: 1.2 mi
  • Bata Shoe Museum: 1.2 mi
  • Princess of Wales Theatre: 1.2 mi
  • Air Canada Centre: 1.3 mi
  • The Air Canada Centre: 1.3 mi
  • CN Tower: 1.5 mi
  • Rogers Centre: 1.6 mi
  • Harbourfront Centre: 1.6 mi
  • Spandina Historic House: 1.9 mi
  • Toronto Music Garden: 1.9 mi
  • Fort York: 2.1 mi
  • Casa Loma: 2.2 mi
  • Centre Island: 2.5 mi
  • Toronto Island Park: 2.8 mi
  • Ashbridge's Bay Park: 3.4 mi
  • The Beaches: 4 mi
  • Ontario Science Centre: 4.2 mi
  • High Park: 4.5 mi
  • Edwards Gardens: 5.1 mi
  • Toronto Centre for the Arts: 7.4 mi
  • Scarborough Bluffs: 8.5 mi
  • Toronto Zoo: 14.4 mi

Meeting facilities

Meeting Info
A total of 8,700 sq. ft. of meeting space is available to host 10-280 ppl.

Dining

Primrose Restaurant and Bar
Luxurious Primrose Restaurant is now open for Breakfast 7 days a week.

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (187)

Ratings and reviews for Best Western Primrose Hotel

Overall score

3.6 / 5
5.01.0
187 out of 187
Amenities:
3.4
Room cleanliness:
3.9
Hotel staff:
3.8
Room comfort:
3.9
Location:
4.1
Value:
3.8

76% would recommend to a friend.

Sort by:
Review of Best Western Primrose Hotel

Reviewer score

5
5.01.0
SylvWint
Chicago, IL, EEUU
Feb 19, 2012

New Room

Went to the Primrose and was really pleased with my stay. They have been renovating the rooms and I was lucky enough to be the first person to stay in room 1704. They have obviously put a lot of time and money into upgrading everything and it really shows. So impressed with the hotel and the staff. Hope to be back again in the summer.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Best Western Primrose Hotel

Reviewer score

5
5.01.0
sbrinkavos
Business
Praga, República Checa
Feb 3, 2012

Friendly Staff

I found the staff at the hotel to be some of the friendliest I have encountered in a while in a hotel. I arrived very late at the Primrose (2am) and the staff were not only friendly and welcoming, but assisted me with luggage and finding an all night restaurant that would deliver as I hadn’t eaten since lunch. They certainly went out of their way very early in the morning, and I truly appreciated it.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

wear a good coat, is cold

Review of Best Western Primrose Hotel

Reviewer score

3
5.01.0
Amelie Brook
Ann Arbor, Michigan
Jan 30, 2012

Satisfactorily Average in an Above Average City

It was being renovated when I originally went which caused for at least a 15 minute wait to get on an elevator....don't even think about taking the stairs, those were blocked off. The staff when I arrived was rude, and not helpful, but after that they all seemed quite friendly, and helpful. If you're looking to rarely spend time in the rooms like I did, they were perfect. Comfortable but nothing spectacular. The location was really good, it took me maybe 10 minutes to get to Yonge Street which has a lot of shops and hustle and bustle.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
3
Review of Best Western Primrose Hotel

Reviewer score

5
5.01.0
DerekSv
Lane, Suecia
Jan 20, 2012

Good Value for Money

My recent trip to Toronto had be staying at the Primrose hotel. I booked here because they offered a really good price and were in a central location. The staff were very helpful and were quick to offer directions and dining options. The restaurant was good for breakfast and there was lots of variety on the buffet. I would go back again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Best Western Primrose Hotel

Reviewer score

3
5.01.0
DeepV
Williamsville, NY, USA
Dec 29, 2011

good value and location

The hotel is conveniently located in downtown Toronto--easy to walk to nearby shopping and restaurants and close to subway station. The room was average, very comfortable but in need of some thorough cleaning. There was dried blood splattered on the bathroom door and on the wallpaper just outside the door, and the carpets were in need of cleaning. Bedding was clean and very comfortable. Overall, the hotel is a good value for the money and the underground parking is very convenient at a competitive price. There is also a Tim Hortons off the lobby of the hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Money-saving tip: Short walk from hotel

There is a new Loblaws a few blocks away---open till 11 pm---where you can buy anything you want to eat!

Review of Best Western Primrose Hotel

Reviewer score

5
5.01.0
LizBenedict
Business
Londres, Reino Unido
Dec 22, 2011

Good Location

I got a good deal online and stayed at the Primrose hotel. The hotel is in a great location and I was able to walk to the Eaton Centre and to Yorkville for shopping. I was given a newly renovated room and it was great. There were 2 beds in the room and I had in room coffee maker which was handy in the morning. The staff were great and always smiling. I felt very much at home here.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Best Western Primrose Hotel

Reviewer score

5
5.01.0
MichaelaCh
Business
Región de Bratislava, República Eslovaca
Nov 22, 2011

Business traveler’s choice

When in Toronto, our office always books the Primrose Hotel. This place is perfect for business travelers. It has a Tim Horton’s in the lobby, special business rooms with a large desk for working, free wireless internet and onsite parking. We have had several employee stay there over the last 6 months and none of them have ever had any issues. It is our preferred choice when in Toronto

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Best Western Primrose Hotel

Reviewer score

5
5.01.0
Suli
Business
Dubái - Emiratos Árabes Unidos
Nov 16, 2011

Price was right

Went to Toronto and got a good price on a room at the Primrose Hotel. The place was nice and looked pretty modern. The staff were friendly and the location was ideal. Restaurant was great in the morning and way cheaper than other hotel’s buffets. Would go back

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Best Western Primrose Hotel

Reviewer score

3
5.01.0
Brettski
Barrie, ON, Canada
Nov 13, 2011

Good Value

Hotel is clean and staff are friendly. The elevators will drive you nuts though. You'll see.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
4
Review of Best Western Primrose Hotel

Reviewer score

5
5.01.0
BousAh
Abu Dabi - Emiratos Árabes Unidos
Nov 5, 2011

Awesome

Went to Toronto for a Leafs game and found a good deal online for Primrose Hotel. Room was great. Was large, clean and amazing price. The staff are helpful and parking underground was cheaper than other places downtown. Would go back

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
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