Hotel Overview
Satisfactorily Average in an Above Average City
It was being renovated when I originally went which caused for at least a 15 minute wait to get on...
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-
Amelie Brook
- Jan 30, 2012
good value and location
The hotel is conveniently located in downtown Toronto--easy to walk to nearby shopping and...
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-
DeepV
- Dec 29, 2011
Affordable luxury in the heart of downtown Toronto's city center
Travelers worldwide know to expect great service and affordable rates from Best Western. But at this prime downtown location, guests also get stylish accommodations and luxurious amenities. Travelers appreciate the fresh, contemporary look of the Best Western Primrose Hotel, along with its personalized concierge service, complimentary Wi-Fi Internet access and the heated outdoor pool. Situated near financial and entertainment districts, guests are never far from what's happening in Toronto.Best Western Primrose Hotel Rooms
- Junior Suite
- A well appointed and spacious guest room featuring one king or 2 double beds. As well a kitchenette area with a microwave, small fridge and sink.
- Standard Room
- A well appointed and spacious guest room featuring one king or 2 double beds.
Hotel Map
111 Carlton Street, Toronto, ON M5B 2G3
- Area served
- Jarvis Street & Carlton Street Downtown, Toronto, Ontario
- Nearby airports
- Toronto Island Airport (YTZ) 5 kilometers Toronto International Airport (YYZ) 29 kilometers
- Area description
- Follow the Gardiner Expressway to Jarvis Street. Travel north on Jarvis Street to Carlton Street. Or, follow the 401 to the Don Valley Parkway South and exit at Bloor Street. Travel west on Bloor Street, turn south (left) onto Jarvis Street and continue on Jarvis Street until you reach Carlton Street.
Amenities
- Business center
- Concierge
- Fitness center
- Handicapped Rooms/Facilities
- Health Club
- High-speed Internet
- Internet Access
- Pool
- Restaurant
- Wireless Internet
Meeting facilities
- Meeting Info
- A total of 8,700 sq. ft. of meeting space is available to host 10-280 ppl.
Dining
- Primrose Restaurant and Bar
- Luxurious Primrose Restaurant is now open for Breakfast 7 days a week.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1100
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (86)
Ratings and reviews for Best Western Primrose Hotel
- All travelers (86) 3.6 / 5
- Business (18) 3.4 / 5
- Couples (25) 3.5 / 5
- Families (7) 3.9 / 5
- Friends (13) 3.7 / 5
- Singles (18) 3.8 / 5
- L.G.B.T. (3) 2.3 / 5
- Amenities:
- 3.4
- Room cleanliness:
- 3.8
- Hotel staff:
- 3.8
- Room comfort:
- 3.9
- Location:
- 4.1
- Value:
- 3.8
74%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Friendly Staff
I found the staff at the hotel to be some of the friendliest I have encountered in a while in a hotel. I arrived very late at the Primrose (2am) and the staff were not only friendly and welcoming, but assisted me with luggage and finding an all night restaurant that would deliver as I hadn’t eaten since lunch. They certainly went out of their way very early in the morning, and I truly appreciated it.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Shopping tip:
Short walk from hotel
wear a good coat, is cold
Reviewer score
Would recommend
Amelie Brook
Satisfactorily Average in an Above Average City
It was being renovated when I originally went which caused for at least a 15 minute wait to get on an elevator....don't even think about taking the stairs, those were blocked off. The staff when I arrived was rude, and not helpful, but after that they all seemed quite friendly, and helpful. If you're looking to rarely spend time in the rooms like I did, they were perfect. Comfortable but nothing spectacular. The location was really good, it took me maybe 10 minutes to get to Yonge Street which has a lot of shops and hustle and bustle.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Good Value for Money
My recent trip to Toronto had be staying at the Primrose hotel. I booked here because they offered a really good price and were in a central location. The staff were very helpful and were quick to offer directions and dining options. The restaurant was good for breakfast and there was lots of variety on the buffet. I would go back again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
DeepV
good value and location
The hotel is conveniently located in downtown Toronto--easy to walk to nearby shopping and restaurants and close to subway station. The room was average, very comfortable but in need of some thorough cleaning. There was dried blood splattered on the bathroom door and on the wallpaper just outside the door, and the carpets were in need of cleaning. Bedding was clean and very comfortable. Overall, the hotel is a good value for the money and the underground parking is very convenient at a competitive price. There is also a Tim Hortons off the lobby of the hotel!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Money-saving tip:
Short walk from hotel
There is a new Loblaws a few blocks away---open till 11 pm---where you can buy anything you want to eat!
Reviewer score
Would recommend
Good Location
I got a good deal online and stayed at the Primrose hotel. The hotel is in a great location and I was able to walk to the Eaton Centre and to Yorkville for shopping. I was given a newly renovated room and it was great. There were 2 beds in the room and I had in room coffee maker which was handy in the morning. The staff were great and always smiling. I felt very much at home here.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
Business traveler’s choice
When in Toronto, our office always books the Primrose Hotel. This place is perfect for business travelers. It has a Tim Horton’s in the lobby, special business rooms with a large desk for working, free wireless internet and onsite parking. We have had several employee stay there over the last 6 months and none of them have ever had any issues. It is our preferred choice when in Toronto
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
Price was right
Went to Toronto and got a good price on a room at the Primrose Hotel. The place was nice and looked pretty modern. The staff were friendly and the location was ideal. Restaurant was great in the morning and way cheaper than other hotel’s buffets. Would go back
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
Brettski
Good Value
Hotel is clean and staff are friendly. The elevators will drive you nuts though. You'll see.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 3
- Value:
- 4
Reviewer score
Would recommend
Awesome
Went to Toronto for a Leafs game and found a good deal online for Primrose Hotel. Room was great. Was large, clean and amazing price. The staff are helpful and parking underground was cheaper than other places downtown. Would go back
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Price was Perfect
Was going to stay at the airport area but got a great price at the Primrose Hotel which is right in Downtown. The hotel was great. The room was really nice and very large. The beds were amazing and so comfortable. The staff were really nice and let us check out late on our last morning. The place is great. Right in the middle of the city and priced within a single mother’s budget.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
