The Westin Ottawa

The Westin Ottawa Hotel has a great location, and I enjoyed most of all that I was able to go the shopping mall without going outside the hotel. The staff was very nice and always willing to help.

The Westin Ottawa was very confortable. The beds were great, spacious and clean. Much like the room itself. They charged a premium for everything which is to be expected (e.g. for in hotel internet access and food). However, it was very conveniently located in downtown Ottawa. You can get everything you want at a reasonable price if you don't mind walking. There's not much walking to do in fact. Everything is very close by. The Rideau Centre mall can be accessed from the third floor of the hotel. There's a 24 hour grocery store a few blocks from the hotel. Restaurants of all varities are all within walking distance. Also, the highways are very close by. Parking is also right next to the hotel. It's slightly dingy as it's not operated by the hotel. However, reasonably priced which was a great relief. All in all, a great experience in a comfortable, clean hotel with very good and friendly customer service.

My stay at this hotel was very enjoyable. The pool area was nice and it is attached to the rideau centre shopping mall so it was nice to go shopping through the exclusive hotel entrance, without ever having to step outside. The room was comfortbale, some maintenance reparis were needed (the plug in the bathtub was disconnected), the room itself was nice though. The best part of my experience was the food. The breakfast buffet was phenominal! They had everything you can imagine from smoothies to salmon. Ofcourse the basic breakfast components were present aswell such as bacon and potatoes. I would go back for sure. Only complant was the breakfast was 22$ per person. A little steep for a morning meal.

We could have few complaints about this excellent facility apart from the over-priced breakfast!

The Westin is perfectly located. Close to the Byward Market and Parliament and museums. You can even see the changing of the Guard from your window if you're facing the canal. Great for families because you're attached to the Rideau Center with plenty of shopping and eating choices. There are movie theaters in the Rideau Center as well. Very quiet hotel despite its downtown location. We have gone back several times now and wouldn't stay anywhere else in Ottawa when we go.

To be fair and precise regarding my overall experience in The Westin I can just complain about having internet access not for free. The location cannot be improved, appearance, artwork, the overall environment (being quiet, clean, pleasant, and orgnized), the swiming pool and fitness center, all of that was great. I just disagree with the concept of having to pay for internet a 15US fee for 15min, is like having to pay for water. I have been in, let's put it this way, cheaper hotels worlwide including, most of them, computers and free internet conections for guest. Again, the overall experience with the hotel, staff, and location cannot be improved, but I feel uncomfortable having to pay for internet.

GREAT VIEW OF THE PARLIAMENT FOR A FEW MORE DOLLARS. CONNECTED TO FASHIONABLE MALL WITHOUT GOING OUTSIDE

I was in Ottawa for a conference and this hotel was fantastic. The proximity to sites of interest (museums, Parliament) made it possible to take a 30-minute walk and see some sites without missing conference sessions. The hotel was among the most comfortable I have experienced while at conferences and I would look forward to staying at the Westin again.

The hotel is right next to the beautiful Rideau Canal that you can take a boat ride on. We were able to get on a sightseeing bus just across the street from the hotel. We could walk to shops, restaurants, parks and Parliament bldgs, all very close to the hotel. You do not even have to go outside to go shopping - a mall is attached! The room was beautiful! The wallpaper and glass tile in the bathroom was just beautiful. The soap even matched the decor. The bedding pattern matched the bathroom wallpaper. Well done decor!! Most comfortable and homey!! We would definitely stay there again. Employees were very helpful and attentive to your every need. Everything was spotlessly clean!

We had a great breakfast and then went shopping without going outside in 10 degree weather.