$115 Avg/night
Rate based on Check-in: Jul 11, 2015 Check-out: Jul 12, 2015

Hotel Indigo OTTAWA DOWNTOWN CITY CENTRE

3 stars
View map of 123 Metcalfe Street, Ottawa, ON K1P5L9

Hotel Overview

Reviewer score
3.4
out of 5
8 reviews
Positive Experience in Downtown Ottawa

Very convenient to the downtown area. Clean, very new, everything as expected. Indoor patio is... See full review

  • Anonymous
  • May 27, 2011
good place

wanted an assessable clean hotel with pool..perfect See full review

  • gr m
  • Oct 7, 2013
Step through the historic doors of our century-old red brick building to enter the Hotel Indigo® Ottawa Downtown City Centre hotel, where our 6-story atrium fills the room with warm light during the day and a calm blue at night. The sophisticated style and cozy charm of our boutique hotels neighborhood-inspired decor provides a memorable experience, whether traveling for business or pleasure. Youll find our indoor pool and whirlpool refreshing, our 24-hour fitness center exhilarating, and our locally inspired restaurant stimulating. Enjoy a restorative nights sleep in our plush beds, and in the morning, sip a perfect cup of coffee made in our in-room Keurig coffeemakers. Plus, our four on-site meeting rooms, spanning more than 3,000 sq. ft., can accommodate up to 64 people for board meetings, union negotiations, banquets and intimate Ottawa weddings.

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Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pet friendly
Ice machine
Activities
Indoor pool
Children's activities
Tennis
Dining
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Guest laundromat
ATM/Cash machine
In-Room Safe
Shops/Commercial services
FAX
Florist
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
Phone with speaker
Desk with lamp
Hairdryer in room
In room movies
Temperature control
Ironing board

Nearby points of interest

  • Currency Museum: 0.2 mi
  • Rideau Centre: 0.3 mi
  • National Gallery of Canada: 0.7 mi
  • ByWard Market Ottawa: 0.7 mi
  • University of Ottawa: 0.7 mi
  • Canadian Museum of Nature: 0.8 mi
  • Canadian Museum of Civilization: 1 mi
  • Saint Paul University: 1 mi
  • Ottawa Bluesfest: 1.2 mi
  • Rideau Hall: 1.4 mi
  • Lansdowne Park: 1.6 mi
  • Dows Lake: 2.1 mi
  • Ottawa Train Station: 2.2 mi
  • Mayfair Theatre: 2.2 mi
  • Casino Lac-Leamy: 2.6 mi
  • Currency Museum: 0.2 mi
  • Rideau Centre: 0.3 mi
  • National Gallery of Canada: 0.7 mi
  • ByWard Market Ottawa: 0.7 mi
  • University of Ottawa: 0.7 mi
  • Canadian Museum of Nature: 0.8 mi
  • Canadian Museum of Civilization: 1 mi
  • Saint Paul University: 1 mi
  • Ottawa Bluesfest: 1.2 mi
  • Rideau Hall: 1.4 mi
  • Lansdowne Park: 1.6 mi
  • Dows Lake: 2.1 mi
  • Ottawa Train Station: 2.2 mi
  • Mayfair Theatre: 2.2 mi
  • Casino Lac-Leamy: 2.6 mi
  • Carleton University: 2.8 mi
  • Emerald Plaza: 4.5 mi
  • Carlingwood Mall: 5 mi
  • Merivale Mall: 5.2 mi
  • Ottawa Hunt and Golf Club: 5.6 mi
  • Bayshore Shopping Centre: 7.4 mi
  • Canadian Tire Centre: 14.1 mi
  • Scotia Bank Place: 14.1 mi
  • Gatineau Park: 18.4 mi
  • Calypso Waterpark: 24.1 mi
  • Papanack Park Zoo: 29.5 mi

Dining

Phi Bistro & Bar
Phi Bistro and Bar is located in the lobby of our hotel in Ottawa and offers unique gourmet options for breakfast, and dinner. Phi also proudly brews Starbucks coffee, so be sure to grab your favorite latte or cappuccino during your visit.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Hotel Indigo OTTAWA DOWNTOWN CITY CENTRE

Overall score

3.4 / 5
5.01.0
8 out of 8
Amenities:
3.9
Cleanliness:
4.5
Hotel staff:
4
Comfort:
4.4
Location:
4.3
Value:
2.9

62% would recommend to a friend.

Sort by:
Review of Hotel Indigo OTTAWA DOWNTOWN CITY CENTRE

Reviewer score

4
5.01.0
gr m
Business
ontario
Oct 7, 2013

good place

wanted an assessable clean hotel with pool..perfect

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Hotel Indigo OTTAWA DOWNTOWN CITY CENTRE

Reviewer score

4
5.01.0
RJDus
Business
Toronto
Jun 25, 2013

Hotel Indigo - a nice place to stay!

My wife and I stayed at Hotel Indigo and we found the amenities excellent and the staff friendly and very helpful. At one pt we asked for some extra chairs as we were entertaining a few extra people in our room and they quickly complied. Whenever we had comments or questions they provided svc with a smile and we got the sense that they really cared about delivering a good experience. The room was clean and my wife commented on how comfortable the beds were and how well she slept. All in all, a positive experience. My one negative comment is that they share parking with a neighboring hotel. That was inconvenient plus the facilities for parking were a bit tricky. If you were coming through with a Hummer, you would have left some of your vehicle behind - it is a tight squeeze.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Hotel Indigo OTTAWA DOWNTOWN CITY CENTRE

Reviewer score

4
5.01.0
copperlobster
Business
upstate ny
Feb 11, 2013

Would return!

Nicely appointed, great location, attentive staff - great experience overall. Value could have been better if breakfast and/or parking were included.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Hotel Indigo OTTAWA DOWNTOWN CITY CENTRE

Reviewer score

2
5.01.0
Ottawa Visitor for Years
Business
New York, NY, USA
Oct 5, 2011

Doesn't live up to the hype / expectations

Kitchen closed without notice early. Shower had mold, bed was not comfortable. Staff was friendly but when kitchen closed, struggled to give me suggestions where to go to get a good meal. Ended up walking int he rain (hotels suggestion) to one of their suggestions and had an awful meal. Some of this could be a one off, but all of it together...not so much.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Review of Hotel Indigo OTTAWA DOWNTOWN CITY CENTRE

Reviewer score

5
5.01.0
Anonymous
Business
Utah, US
May 27, 2011

Positive Experience in Downtown Ottawa

Very convenient to the downtown area. Clean, very new, everything as expected. Indoor patio is great both for summer and winter in Ottawa but may not be the best option for those who suffer claustrophobia. Efficient service. Considering local prices in Ottawa and vicinity (it is an expensive town, there is no way around it), this hotel was a very reasonable option.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Very well communicated area. Cabs are available at the hotel door. Bus stop towards Rideau Center, University of Ottawa and the airport (Route 97) is in the same block (walk towards the parliament and make a quick right). Bus stop towards the suburbs (Gatineau, Nepean, etc.) is one block away (walk towards the parliament, and take the second right).

Review of Hotel Indigo OTTAWA DOWNTOWN CITY CENTRE

Reviewer score

4
5.01.0
Anonymous
Business
montreal
Feb 12, 2011

nice place

I have stayed at Indigo twice. The first time (2008)we got the romance package (wine, chocolates and rose pedals) and I thought it was amazing. The rooms were spotless and modern. We went back the following year for my birthday and were dissapointed. The room that they gave us was a lot smaller, and the price had went up more than $70. The first time I would have recommended it to anyone, but im not so sure that it is worth the price increase.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
3
Trip purpose:

Business

Review of Hotel Indigo OTTAWA DOWNTOWN CITY CENTRE

Reviewer score

2
5.01.0
Anonymous
Business
San Antonio, TX
May 30, 2007

Not ready for business yet...

The Indigo Hotel is not fully ready to be receiving guests. The staff wants to be friendly, but they are trained yet. I called the operator from the Business Center and the phone was never answered. I finally had to walk to the Front Desk to use their phone to call my room. The plane portion had no problems. The cafeteria was always closed. The hours of operation were erratic! The floor laminate in my room , 406, was coming off so it dipped every time we stepped on it. Overall a poor value for the money paid! More work is needed to make the guest experience more favorable!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
4
Value:
1
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

The parks are naerby and so is the mall!

Review of Hotel Indigo OTTAWA DOWNTOWN CITY CENTRE

Reviewer score

2
5.01.0
Anonymous
Business
San Antonio, TX
May 30, 2007

Not ready for business yet...

The Indigo Hotel is not fully ready to be receiving guests. The staff wants to be friendly, but they are trained yet. I called the operator from the Business Center and the phone was never answered. I finally had to walk to the Front Desk to use their phone to call my room. The plane portion had no problems. The cafeteria was always closed. The hours of operation were erratic! The floor laminate in my room , 406, was coming off so it dipped every time we stepped on it. Overall a poor value for the money paid! More work is needed to make the guest experience more favorable!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
4
Value:
1
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

The parks are naerby and so is the mall!

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