$103 Avg/night
Rate based on Check-in: Jan 3, 2015 Check-out: Jan 4, 2015

Hotel Indigo OTTAWA DOWNTOWN CITY CENTRE

3 stars
123 Metcalfe Street, Ottawa, ON K1P5L9
Hotel Overview
Reviewer score
3.6
out of 5
7 reviews
good place

wanted an assessable clean hotel with pool..perfect See full review

  • gr m
  • Oct 7, 2013
Hotel Indigo - a nice place to stay!

My wife and I stayed at Hotel Indigo and we found the amenities excellent and the staff friendly... See full review

  • RJDus
  • Jun 25, 2013
TakeaVirtualTour ofHotelIndigoOttawa. CLIQUEZ ICI POUR FRANÇAIS Hotel Indigo Ottawa is designed as a calming oasis and provides guests with a relaxing, refreshing and rejuvenating experience that changes with the seasons. This sophisticated boutique hotel in downtown Ottawa is ideal for those traveling for business or pleasure. Leisure travelers who are seeking a unique hotel experience can escape to our Ottawa hotel, which is conveniently located near a variety of local attractions. Hotel Indigo Ottawa, located in the Ottawa City Centre , places you within walking distance of Rideau Canal, the National Arts Centre and Parliament Hill . Our hotel is just minutes from many local parks, outdoor malls and shopping centres. Hotel Indigo Ottawa is ideal for business travelers since we're located just minutes from companies such as Bell Canada, University of Ottawa and NAV Canada , as well as many government offices. Our hotel in downtown Ottawa is also convenient to the British High Commission, the Ontario Court House and the World Exchange Plaza . Guests of the hotel can enjoy amenities including the indoor pool & whirlpool, a 24-hour fitness center and our restaurant, Phi Bistro&Bar.

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Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pet friendly
Free local telephone calls
Ice machine
Activities
Indoor pool
Children's activities
Tennis
Dining
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Guest laundromat
ATM/Cash machine
In-Room Safe
Shops/Commercial services
FAX
Florist
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
Phone with speaker
Desk with lamp
Hairdryer in room
In room movies
Temperature control
Ironing board

Nearby points of interest

  • Currency Museum: 0.2 mi
  • Rideau Centre: 0.3 mi
  • National Gallery of Canada: 0.7 mi
  • ByWard Market Ottawa: 0.7 mi
  • University of Ottawa: 0.7 mi
  • Canadian Museum of Nature: 0.8 mi
  • Canadian Museum of Civilization: 1 mi
  • Saint Paul University: 1 mi
  • Ottawa Bluesfest: 1.2 mi
  • Rideau Hall: 1.4 mi
  • Lansdowne Park: 1.6 mi
  • Dows Lake: 2.1 mi
  • Ottawa Train Station: 2.2 mi
  • Mayfair Theatre: 2.2 mi
  • Casino Lac-Leamy: 2.6 mi
  • Currency Museum: 0.2 mi
  • Rideau Centre: 0.3 mi
  • National Gallery of Canada: 0.7 mi
  • ByWard Market Ottawa: 0.7 mi
  • University of Ottawa: 0.7 mi
  • Canadian Museum of Nature: 0.8 mi
  • Canadian Museum of Civilization: 1 mi
  • Saint Paul University: 1 mi
  • Ottawa Bluesfest: 1.2 mi
  • Rideau Hall: 1.4 mi
  • Lansdowne Park: 1.6 mi
  • Dows Lake: 2.1 mi
  • Ottawa Train Station: 2.2 mi
  • Mayfair Theatre: 2.2 mi
  • Casino Lac-Leamy: 2.6 mi
  • Carleton University: 2.8 mi
  • Emerald Plaza: 4.5 mi
  • Carlingwood Mall: 5 mi
  • Merivale Mall: 5.2 mi
  • Ottawa Hunt and Golf Club: 5.6 mi
  • Bayshore Shopping Centre: 7.4 mi
  • Canadian Tire Centre: 14.1 mi
  • Scotia Bank Place: 14.1 mi
  • Gatineau Park: 18.4 mi
  • Calypso Waterpark: 24.1 mi
  • Papanack Park Zoo: 29.5 mi

Dining

Phi Bistro & Bar
Phi Bistro and Bar is located in the lobby of our hotel in Ottawa and offers unique gourmet options for breakfast, and dinner. Phi also proudly brews Starbucks coffee, so be sure to grab your favorite latte or cappuccino during your visit.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (7)

Ratings and reviews for Hotel Indigo OTTAWA DOWNTOWN CITY CENTRE

Overall score

3.6 / 5
5.01.0
7 out of 7
Amenities:
3.9
Room cleanliness:
4.6
Hotel staff:
4.3
Room comfort:
4.4
Location:
4.3
Value:
3.1

71% would recommend to a friend.

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Review of Hotel Indigo OTTAWA DOWNTOWN CITY CENTRE

Reviewer score

4
5.01.0
gr m
Business
ontario
Oct 7, 2013

good place

wanted an assessable clean hotel with pool..perfect

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Hotel Indigo OTTAWA DOWNTOWN CITY CENTRE

Reviewer score

4
5.01.0
RJDus
Business
Toronto
Jun 25, 2013

Hotel Indigo - a nice place to stay!

My wife and I stayed at Hotel Indigo and we found the amenities excellent and the staff friendly and very helpful. At one pt we asked for some extra chairs as we were entertaining a few extra people in our room and they quickly complied. Whenever we had comments or questions they provided svc with a smile and we got the sense that they really cared about delivering a good experience. The room was clean and my wife commented on how comfortable the beds were and how well she slept. All in all, a positive experience. My one negative comment is that they share parking with a neighboring hotel. That was inconvenient plus the facilities for parking were a bit tricky. If you were coming through with a Hummer, you would have left some of your vehicle behind - it is a tight squeeze.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Hotel Indigo OTTAWA DOWNTOWN CITY CENTRE

Reviewer score

4
5.01.0
copperlobster
Business
upstate ny
Feb 11, 2013

Would return!

Nicely appointed, great location, attentive staff - great experience overall. Value could have been better if breakfast and/or parking were included.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Hotel Indigo OTTAWA DOWNTOWN CITY CENTRE

Reviewer score

2
5.01.0
Ottawa Visitor for Years
Business
New York, NY, USA
Oct 5, 2011

Doesn't live up to the hype / expectations

Kitchen closed without notice early. Shower had mold, bed was not comfortable. Staff was friendly but when kitchen closed, struggled to give me suggestions where to go to get a good meal. Ended up walking int he rain (hotels suggestion) to one of their suggestions and had an awful meal. Some of this could be a one off, but all of it together...not so much.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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Review of Hotel Indigo OTTAWA DOWNTOWN CITY CENTRE

Reviewer score

5
5.01.0
Anonymous
Business
Utah, US
May 27, 2011

Positive Experience in Downtown Ottawa

Very convenient to the downtown area. Clean, very new, everything as expected. Indoor patio is great both for summer and winter in Ottawa but may not be the best option for those who suffer claustrophobia. Efficient service. Considering local prices in Ottawa and vicinity (it is an expensive town, there is no way around it), this hotel was a very reasonable option.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Very well communicated area. Cabs are available at the hotel door. Bus stop towards Rideau Center, University of Ottawa and the airport (Route 97) is in the same block (walk towards the parliament and make a quick right). Bus stop towards the suburbs (Gatineau, Nepean, etc.) is one block away (walk towards the parliament, and take the second right).

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Review of Hotel Indigo OTTAWA DOWNTOWN CITY CENTRE

Reviewer score

4
5.01.0
Anonymous
Business
montreal
Feb 12, 2011

nice place

I have stayed at Indigo twice. The first time (2008)we got the romance package (wine, chocolates and rose pedals) and I thought it was amazing. The rooms were spotless and modern. We went back the following year for my birthday and were dissapointed. The room that they gave us was a lot smaller, and the price had went up more than $70. The first time I would have recommended it to anyone, but im not so sure that it is worth the price increase.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
3
Trip purpose:

Business

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Review of Hotel Indigo OTTAWA DOWNTOWN CITY CENTRE

Reviewer score

2
5.01.0
Anonymous
Business
San Antonio, TX
May 30, 2007

Not ready for business yet...

The Indigo Hotel is not fully ready to be receiving guests. The staff wants to be friendly, but they are trained yet. I called the operator from the Business Center and the phone was never answered. I finally had to walk to the Front Desk to use their phone to call my room. The plane portion had no problems. The cafeteria was always closed. The hours of operation were erratic! The floor laminate in my room , 406, was coming off so it dipped every time we stepped on it. Overall a poor value for the money paid! More work is needed to make the guest experience more favorable!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
1
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

The parks are naerby and so is the mall!

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