$68 Avg/night
Rate and special offer based on Check-in: Oct 22, 2014 Check-out: Oct 23, 2014

Sheraton on the Falls Hotel

3 stars
5875 Falls Avenue, Niagara Falls, ON L2G 3K7
Hotel Overview
Reviewer score
4.1
out of 5
172 reviews
Overnight Getaway

My bf and I traveled 3 hours to get to the Canadian side of Niagara Falls. After trying several... See full review

  • Tayyy
  • Sep 2, 2014
Great romantic getaway

We had such a good time. We went to the casino and enjoyed miniature golf while walking along the... See full review

  • Diamond Jim Damico
  • May 21, 2014
First class comfort and luxury offering magnificent views of the falls
Located in Niagara's Fallsview district with spectacular views of the Canadian and American Falls, the Sheraton on the Falls Hotel is a deluxe, 4-diamond property. Featuring every modern convenience and amenity, the hotel is connected to Casino Niagara, a mammoth, 200,000-square-foot casino with thousands of slot machines and tables, as well as to the Fallsview Indoor Waterpark, an enormous water world that's perfect for all-day family fun.
Highlights
  • AAA 4-diamond hotel
  • Magnificent views of the Canadian and American Falls
  • Indoor connections to Casino Niagara and Fallsview Indoor Waterpark
Rooms
All rooms and suites are non-smoking, fresh and contemporary spaces that focus on comfort. Rooms at the Sheraton on the Falls Hotel include the Sheraton Sweet Sleeper Bed, cable TV, hair dryer, desk, clock radio, iron/ironing board, high-speed Internet (fees apply), coffee maker and bathroom amenities.
Features
The AAA 4-diamond Sheraton on the Falls Hotel has 670 spacious guest rooms offering breathtaking views of the falls from their floor-to-ceiling windows. The hotel is located in the heart of the Fallsview district and situated in North America's largest hotel and entertainment complex. Rooms are smoke-free and focused on comfort, with every modern convenience and amenity.
Dining
On-site food and drink options are plentiful, with the Fallsview Restaurant and its 80-foot buffet, the cosy lounge, and a Starbucks.
 
Recreation
Recreational opportunities abound at the Sheraton on the Falls Hotel, with the full-service Christienna Spa offering massage therapy and treatments in a stunning facility that overlooks the falls. There's also an indoor heated pool and fully-equipped fitness center, perfect options for those seeking a refreshing cooling off or a vigorous exercise challenge.

The Sheraton on the Falls Hotel is part of the 20-acre Falls Avenue entertainment complex and connects to a number of restaurants and entertainment venues, including 4-D movie theaters, the Hard Rock Café and Club, the Hershey Store and more.
Transportation
  • Buffalo Niagara International Airport (26.1 mi/ 42 km)
  • Niagara Falls Amtrak Station (1.8 mi/ 3 km)
Attractions
  • SkyWheel (0.2 mi/0.4 km)
  • Fallsview Casino Resort (0.9 mi/1.4 km)
  • Maid of the Mist Boat Tour (1 mi/1.6 km)
  • Niagara Falls State Park (1.2 mi/2 km)
Business
  • 22 meeting rooms
  • Executive meeting specialist
  • Business center

Hotel Map

43.091 -79.0722
Nearby airports
Buffalo Niagara International, (BUF), 38.00, MI; Lester B. Pearson International, (YYZ), 87.00, MI;
Area description
Suburban

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Reviewer score 3.5 out of 5
Reviewer score 3.4 out of 5

Sheraton on the Falls Hotel Rooms

Traditional
Description not provided

Amenities

  • Heated pool
  • Non Smoking
General
Air conditioned
Non Smoking
Concierge
Ice machine
Activities
Heated pool
Fitness center or spa
Casino
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Vending machines
Services
24 hour front desk
Business center
Laundry service
Childcare Service
Concierge desk
Wake-up service
Multilingual
In-Room Safe
Shops/Commercial services
Tour desk
Meeting/Banquet facilities
Car rental desk
Porters
Currency exchange
Florist
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Wheel chair access
Room
Television with cable
Radio
AM/FM alarm clock
Hairdryer in room
Cribs available
Fire place
Iron
Ironing board

Nearby points of interest

  • Fallsview Indoor Waterpark: 0.1 mi
  • Nightmares Fear Factory: 0.2 mi
  • Bird Kingdom: 0.2 mi
  • Greg Frewin Theatre: 0.3 mi
  • Queen Victoria Park: 0.4 mi
  • Skylon Tower: 0.5 mi
  • Niagara Fallsview Casino: 0.7 mi
  • Niagara Glen Nature Areas: 2.9 mi
  • Great Wolf Lodge Water Park: 3.1 mi
  • Niagara Parks Botanical Gardens: 3.3 mi
  • Niagara SkyWheel: 106.5 mi

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (172)

Ratings and reviews for Sheraton on the Falls Hotel

Overall score

4.1 / 5
5.01.0
172 out of 172
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4.3
Location:
4.8
Value:
3.8

90% would recommend to a friend.

Sort by:
Review of Sheraton on the Falls Hotel

Reviewer score

1
5.01.0
Wherearethefalls?
Business
New York
Jul 21, 2010

Falls view room with no view

The "falls view" rooms on the Clifton Hill Rd side of the hotel below about the 10th floor do NOT have a view of either of the falls. They should not be described as "falls view" rooms. However, besides that issue the hotel is in a great location relatively close to everything and most staff are very helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

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Review of Sheraton on the Falls Hotel

Reviewer score

1
5.01.0
Anonymous
Business
chicago
Oct 12, 2009

hotel from hell

Horrible hideous place. When I checked in they had only one room left. Not only did it not have a Falls View it did not even have a window! At the Niagara Falls! We arrived lat at night with young children who were terribly upset and they would not allow us to cancel or change. Never never again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Sheraton on the Falls Hotel

Reviewer score

2
5.01.0
Anonymous
Business
USA
Sep 9, 2007

My review of Sheraton on the Falls Hotel

location was fine. very small room for the money. not even a window. we were only there for one night; so we didn't have time to check the pool or dining.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

Time-saving tip: Short walk from hotel

very short walk to falls

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Review of Sheraton on the Falls Hotel

Reviewer score

2
5.01.0
inconvenienced
Business
East Aurora, NY 14052, USA
Jan 6, 2012

Too crowded!!

Not very good! The wait to JUST check in was over an hour long, and they were NOT going to give anyone anything complimentary for your inconvenience! For a $150/night room, we should have received SOMETHING!!! Oh, and the window that opened in the room that overlooked the falls leaked water and the wind noise was horrendous!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

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Review of Sheraton on the Falls Hotel

Reviewer score

2
5.01.0
K8lin
Business
Wisconsin
Jul 23, 2012

Hidden expenses and out of date

This hotel charges you 22 dollars a day to park (more to valet). They claim you are getting a loveseat, fireplace, ect. in this discription (we paid for the falls view) but the first 3 rooms they gave us were missing at least one thing from the list. The only other thing is that the top floors (over 17) smell like musty basement because they have a different air conditioning system. I know because we got the tour while looking for a room that matched the discription I had printed prior to leaving. This hotel is also in a great location for food and rides with a pretty park in front of it. The rooms could use some updating (couches are worn, shower curtains tattered, etc.) but all in all it was ok.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
5
Room comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Visit niagra on the lake. It is pretty, quiet, and has great food and shopping.

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Review of Sheraton on the Falls Hotel

Reviewer score

2
5.01.0
PIEDRA
Business
TORONTO, ON
Jan 21, 2010

AWFUL ROOM

WE WERE TOLD TO HAVE AN "UPGRADED ROOM" BUT TO OUR SURPRISE IT WAS THE ROOM RIGHT NEXT TO THE ELEVATOR, THE NOISE OF THE ELEVATOR WAS PRETY LOUD DURING THE NIGHT, BESIDES A TEENAGERS PARTY GOING ON ON THE ROOM NEXT TO US AND IN THE CORRIDOR. BOTH BEDS WERE IN VERY BAD SHAPE. AND TO FINISH WHEN I TOLD THE RECEPTION DESK MY COMMNETS THEY WERE SURPRISED BECAUSE EVREYBODY HAS GOOD COMMENTS ON THEIR BEDS. (IN A NOT SO FRIENDLY WAY)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
2
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

WATER PARK

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Review of Sheraton on the Falls Hotel

Reviewer score

2
5.01.0
Anonymous
Business
Philadelphia, PA
Nov 29, 2009

Terrible noise insulation

Great location, reasonably good service, clean rooms. However, you need to be able to put up with noise from the hallway and other rooms. There is virtually no insulation from the noise next door and the along the hallway. As the hotel also takes pets, that does not make for peace and quiet. Also note that parking is reasonably priced ($15 / day - self parking), but it is a good 5 mins walk to the garage, under cover. Additionally, if you feel you're getting a great deal on the room rates, set your expectations real low with regards to the view you will get looking out the your room window. In my case, I managed to get an "upgrade". Instead of looking out to a brick wall, 5 - 10 feet away, I got a partial brick wall, with the other half looking onto a roof top. They call these the "Traditional" rooms. Services was good, but the concierge probably needs a little training around being a concierge.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

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Review of Sheraton on the Falls Hotel

Reviewer score

2
5.01.0
Vito212
Business
New York
Aug 22, 2011

Worst Sheraton I've experienced

Noisy, dirty, crowded, bad staff. Go someplace else.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
2
Trip purpose:

Business

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Review of Sheraton on the Falls Hotel

Reviewer score

3
5.01.0
MBM
Business
Los Angeles, California
Aug 15, 2009

Great Location!

Great location! Our room was clean, the beds were comfortable, but our room was too close to the service elevator (too noisy).

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Sheraton on the Falls Hotel

Reviewer score

3
5.01.0
Domenik
Business
Ontario
Jan 5, 2012

Staff ( young lady) who work on reception are not welcome at all

The Hotel is nice , room is great .Lady who clean the rooms are very nice and show welcome with smile on face . But the young lady who work on from desk ,they are not welcome they are even rough, they don't smile to the guest and they show you no respect !

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
5
Hotel staff:
1
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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