Sheraton on the Falls Hotel ★★★

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$89
avg/night
Rate and special offer based on
Check-in: Feb 23, 2016 Check-out: Feb 24, 2016

Great Hotel, way too many fees

Would recommend Wed, Jan 27, 2010
All attractions and restaurants were within close proximity, but everything was extremely expensive and the whole area was a ghost town (during the middle of January). Parking was not free, it was 15$ a night, which is unheardof in my neck of the woods. This place is friendly more toward the wealthy, of which I am a lowly college student. The view and short distance to the falls were great. The hotel was extremely clean and comfortable, but the fire alarm went off 2 out of the 4 days we were there. This was rather inconvenient because we had to haul all of our luggage down 20 flights of stairs to be able to check out on time.

Dining

Take a short drive to the surrounding areas to get better deals on eating! Everything on the main ally is absurdly over priced.

| Springfield, MA Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 2 /5

AWFUL ROOM

Would not recommend Thu, Jan 21, 2010
WE WERE TOLD TO HAVE AN "UPGRADED ROOM" BUT TO OUR SURPRISE IT WAS THE ROOM RIGHT NEXT TO THE ELEVATOR, THE NOISE OF THE ELEVATOR WAS PRETY LOUD DURING THE NIGHT, BESIDES A TEENAGERS PARTY GOING ON ON THE ROOM NEXT TO US AND IN THE CORRIDOR. BOTH BEDS WERE IN VERY BAD SHAPE. AND TO FINISH WHEN I TOLD THE RECEPTION DESK MY COMMNETS THEY WERE SURPRISED BECAUSE EVREYBODY HAS GOOD COMMENTS ON THEIR BEDS. (IN A NOT SO FRIENDLY WAY)

Attractions

WATER PARK

| TORONTO, ON Family

2 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 1 /5
  • Location: 4 /5
  • Value: 2 /5

My wife's birthday getaway

Would recommend Tue, Jan 5, 2010
We went mainly to go to casino, but we like the Sheraton. Having been there before, we knew we would have no problems. You can always count on their service and friendliness.We tried room service for the first time,it was fast,warm and very courteous.They had an alarm go off about 10:30pm, but were quick to notify us, that it was a false alarm.We would always choose the Sheraton, but being on a fixed income, we have to go where the price is affordable.

Money saver

If you gamble, player cards allow you to park free during your stay.

| Lackawanna, new york Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

nice views very convienient

Would recommend Tue, Dec 22, 2009
enjoyed the overall trip. nice place to come back to after our day out

| stuart fl. Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Terrible noise insulation

Would not recommend Sun, Nov 29, 2009
Great location, reasonably good service, clean rooms. However, you need to be able to put up with noise from the hallway and other rooms. There is virtually no insulation from the noise next door and the along the hallway. As the hotel also takes pets, that does not make for peace and quiet. Also note that parking is reasonably priced ($15 / day - self parking), but it is a good 5 mins walk to the garage, under cover. Additionally, if you feel you're getting a great deal on the room rates, set your expectations real low with regards to the view you will get looking out the your room window. In my case, I managed to get an "upgrade". Instead of looking out to a brick wall, 5 - 10 feet away, I got a partial brick wall, with the other half looking onto a roof top. They call these the "Traditional" rooms. Services was good, but the concierge probably needs a little training around being a concierge.

| Philadelphia, PA Family

2 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 2 /5
  • Location: 5 /5
  • Value: 2 /5

fantastic getaway

Would recommend Sun, Nov 1, 2009
We had a wonderful experience. the hotel was beautiful also our room which was kept spotless by our housekeeper[...].Short walk to falls ,dining and all attractions. I would love to do it all over again.

Dining

The Keg steakhouse, short walk from hotel. great food and staff.

| Kenner, La Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Classy hotel in a prime spot!!!

Would recommend Sun, Nov 1, 2009
The Falls area is very "touristy" but this hotel is a great way to be in the middle of the excitement but still stay relaxed. My wife and I had a great time and enjoyed all of the amenities the hotel had to offer! Breakfast was great in the dining room overlooking the falls.

Money saver

Bring bottled water and other snacks with you. The area surrounding the falls was very expensive. We paid $16 for two hot chocolates at a Starbucks.

| Richmond, Indiana Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Anniversary Getaway

Would recommend Mon, Oct 26, 2009
Thoroughly enjoyed our room on 19th floor falls view side of hotel We had a wonderful king bed with a working fireplace, but the view was spectacular of both the American Falls and the Canadian Falls. We even could open the glass door facing the Falls, it had thick black grates waist high so you couldn't fall out. The fall folliage was terrific and the night illumination of the falls was beautiful. We loved it!!!!!

| Watertown, Ma Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Fantastic

Would recommend Mon, Oct 26, 2009
friendly, outstanding service, accomodating!!!!!!

Nightlife hint

Use local bars and grills for after dinner drinks

| Las Vegas, Nevada Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Side trip to Niagra from NY

Would recommend Sun, Oct 25, 2009
Great location, easy walking distance to falls. Loved the convenience of starbucks in lobby - easy place to get milk/fruit for toddler. Very limited dining options in the area. Flew into Buffalo Airport, took buffalo express shuttle - driver very knowledgeable, efficient, would highly recommend. Definitely enjoyed Maid of Mist from NY side.

| Los Angeles, CA Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5