Sheraton on the Falls Hotel

3 stars
View map of 5875 Falls Avenue, 5875 Falls Avenue, Niagara Falls, ON L2G 3K7

Hotel Overview

Reviewer score
4.1
out of 5
170 reviews
Weekend trip

This hotel was amazing. The view from the room was perfect. We would highly recommend it. See full review

  • Brittany S.
  • Apr 13, 2015
Fun weekend getaway

The hotel was in a great location we had a king suite on the 19th floor and the view was amazing.... See full review

  • Jessica H.
  • Jan 18, 2015
Located in Niagara's Fallsview district with spectacular views of the Canadian and American Falls, the Sheraton on the Falls Hotel is a deluxe, 4-diamond property. Featuring every modern convenience and amenity, the hotel is connected to Casino Niagara, a mammoth, 200,000-square-foot casino with thousands of slot machines and tables, as well as to the Fallsview Indoor Waterpark, an enormous water world that's perfect for all-day family fun.
Dining
On-site food and drink options are plentiful, with the Fallsview Restaurant and its 80-foot buffet, the cosy lounge, and a Starbucks.
 
Rooms
All rooms and suites are non-smoking, fresh and contemporary spaces that focus on comfort. Rooms at the Sheraton on the Falls Hotel include the Sheraton Sweet Sleeper Bed, cable TV, hair dryer, desk, clock radio, iron/ironing board, high-speed Internet (fees apply), coffee maker and bathroom amenities.
Property features
The AAA 4-diamond Sheraton on the Falls Hotel has 670 spacious guest rooms offering breathtaking views of the falls from their floor-to-ceiling windows. The hotel is located in the heart of the Fallsview district and situated in North America's largest hotel and entertainment complex. Rooms are smoke-free and focused on comfort, with every modern convenience and amenity.
Highlights
  • AAA 4-diamond hotel
  • Magnificent views of the Canadian and American Falls
  • Indoor connections to Casino Niagara and Fallsview Indoor Waterpark
Nearby attractions
  • SkyWheel (0.2 mi/0.4 km)
  • Fallsview Casino Resort (0.9 mi/1.4 km)
  • Maid of the Mist Boat Tour (1 mi/1.6 km)
  • Niagara Falls State Park (1.2 mi/2 km)
Business
  • 22 meeting rooms
  • Executive meeting specialist
  • Business center
Transportation
  • Buffalo Niagara International Airport (26.1 mi/ 42 km)
  • Niagara Falls Amtrak Station (1.8 mi/ 3 km)
Recreation
Recreational opportunities abound at the Sheraton on the Falls Hotel, with the full-service Christienna Spa offering massage therapy and treatments in a stunning facility that overlooks the falls. There's also an indoor heated pool and fully-equipped fitness center, perfect options for those seeking a refreshing cooling off or a vigorous exercise challenge.

The Sheraton on the Falls Hotel is part of the 20-acre Falls Avenue entertainment complex and connects to a number of restaurants and entertainment venues, including 4-D movie theaters, the Hard Rock Café and Club, the Hershey Store and more.

Sheraton on the Falls Hotel Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • Pool
  • Non Smoking
General
Non Smoking
Activities
Pool
Fitness center or spa
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Express check in
Concierge desk
Security
Wake-up service
Multilingual
In-Room Safe
Shops/Commercial services
Currency exchange
Parking
Parking
Room
Hairdryer in room
Turndown service
Cribs available
Iron
Smoke detectors

Hotel Map

43.091 -79.0722
Area served
City Center
Nearby airports
Buffalo Niagara International Airport, (BUF), 43.45, KM; Pearson International Airport, (YYZ), 125.53, KM;
Area description
City Center, City Center

Nearby points of interest

  • Fallsview Indoor Waterpark: 0.1 mi
  • Nightmares Fear Factory: 0.2 mi
  • Bird Kingdom: 0.2 mi
  • Greg Frewin Theatre: 0.3 mi
  • Queen Victoria Park: 0.4 mi
  • Skylon Tower: 0.5 mi
  • Niagara Fallsview Casino: 0.7 mi
  • Niagara Glen Nature Areas: 2.9 mi
  • Great Wolf Lodge Water Park: 3.1 mi
  • Niagara Parks Botanical Gardens: 3.3 mi
  • Niagara SkyWheel: 106.5 mi

Dining

Starbucks
Stop by Starbucks for a quick pick-me-up. Located in the hotel lobby, it provides coffee, cold beverages, and Tazo tea along with light bites and views of Falls Avenue.
Fallsview Buffet
Satisfy guests of all palates at the Fallsview Buffet restaurant. The restaurant features an open floor plan, picturesque Niagara Falls panoramas, and an assortment of dishes—prepared with the freshest ingredients—for breakfast, lunch, and dinner.
Windows
Honor Niagara’s naturally beauty with a dinner at Windows, overlooking the falls. This seasonally based, farm-to-table restaurant serves premier local cuisine paired with the region’s most extensive wine list.
Lobby Bar
The upscale Lobby Bar invites guests to gather in the heart of the hotel. From 6pm to 7pm daily, our social hour features light snacks, cocktail specials, and highly-rated wines, many of which are from the dozens of wineries in our region.

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (170)

Ratings and reviews for Sheraton on the Falls Hotel

Overall score

4.1 / 5
5.01.0
170 out of 170
Amenities:
4
Cleanliness:
4.3
Hotel staff:
4.3
Comfort:
4.3
Location:
4.8
Value:
3.8

88% would recommend to a friend.

Sort by:
Review of Sheraton on the Falls Hotel

Reviewer score

5
5.01.0
Anonymous
Business
Watertown, Ma
Oct 26, 2009

Anniversary Getaway

Thoroughly enjoyed our room on 19th floor falls view side of hotel We had a wonderful king bed with a working fireplace, but the view was spectacular of both the American Falls and the Canadian Falls. We even could open the glass door facing the Falls, it had thick black grates waist high so you couldn't fall out. The fall folliage was terrific and the night illumination of the falls was beautiful. We loved it!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton on the Falls Hotel

Reviewer score

5
5.01.0
Anonymous
Business
Las Vegas, Nevada
Oct 26, 2009

Fantastic

friendly, outstanding service, accomodating!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Long walk from hotel

Use local bars and grills for after dinner drinks

Review of Sheraton on the Falls Hotel

Reviewer score

4
5.01.0
Couple with toddler
Business
Los Angeles, CA
Oct 25, 2009

Side trip to Niagra from NY

Great location, easy walking distance to falls. Loved the convenience of starbucks in lobby - easy place to get milk/fruit for toddler. Very limited dining options in the area. Flew into Buffalo Airport, took buffalo express shuttle - driver very knowledgeable, efficient, would highly recommend. Definitely enjoyed Maid of Mist from NY side.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton on the Falls Hotel

Reviewer score

4
5.01.0
cpabiker
Business
South Carolina
Oct 22, 2009

A truly beautiful view

The view from our room was spectacular and awe inspiring. The fireplace was a nice touch as well. You should stay at this hotel if you are going to visit the falls or for the touristy kids attractions that are within a stones throw. The casino is older and small compared to the new one but it is ok. The hotel concierge was not helpful at all at making recommendations or acquiring show tickets.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Found a wonderful Italian restaurant call Mia Casa. They are a few miles from the hotel but provided a cab to pick us up and bring us back. A wonderful wine list and dining experience.

Review of Sheraton on the Falls Hotel

Reviewer score

5
5.01.0
Anonymous
Business
New York
Oct 20, 2009

Great Location

Sheraton has a great view of both falls and being located along Clifton Hill puts it in the perfect location for walking to all the major attractions. The Maid of the Mist is a short 5 minute walk. The bath tub was not very deep and for the cost you would think it would include a jet tub. The room was spotless and would stay at this hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: In Hotel

Parking will cost 15 dollars a day but you will be able to leave anytime you want and come back for no extra fees.

Review of Sheraton on the Falls Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Oklahoma City, Ok.
Oct 19, 2009

The view and service were excellent.

Hotel was very nice and it is worth it to get the falls view rooms. Service was excellent. Parking cost $25 valet or $15 for offsite parking two blocks away. Exercise room was very good also, with view of the falls.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton on the Falls Hotel

Reviewer score

4
5.01.0
Anonymous
Business
birmingham, al
Oct 19, 2009

excellent

very good

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton on the Falls Hotel

Reviewer score

4
5.01.0
International Couple
Business
New York, NY
Oct 15, 2009

Great view

Great location and view of the falls. Nice Starbucks downstairs. The first room we got, the view was blocked by an outside wall, but it was changed quicky. And we had the do not disturb sign on our door when we went to breakfast but when we came back our room was clean! Weird but not a big issue.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Excellent loaction for the Maid of the Mist, 3 minute walk!

Review of Sheraton on the Falls Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Washington DC
Oct 12, 2009

Autumn at Sheraton on the Falls, Niagara

The hotel is well located for viewing the American and Horseshoe Falls, for me this was possible from the windows of my room. It is also close to the bridge for pedestrian access to the USA to view the falls from the USA side. Staff in the Fallsview restaurant were helpful and friendly, and the food was usually of good quality, though not inspirational. Cleaning staff were diligent, though inconspicuous.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Stay away from the Rainbow Cafe - the food was very disapointing and the service was slow.

Review of Sheraton on the Falls Hotel

Reviewer score

1
5.01.0
Anonymous
Business
chicago
Oct 12, 2009

hotel from hell

Horrible hideous place. When I checked in they had only one room left. Not only did it not have a Falls View it did not even have a window! At the Niagara Falls! We arrived lat at night with young children who were terribly upset and they would not allow us to cancel or change. Never never again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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