Hotel Overview
Beautiful view
The hotel was beautiful with a great view of the falls and they gave us a complimentary bottle of...
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-
GR123
- Dec 12, 2011
Excellent location
We didnt need our car to experience most attractions at the Falls. Most were within walking...
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coli lou
- Oct 25, 2011
First class comfort and luxury offering magnificent views of the falls
Located in Niagara's Fallsview district with spectacular views of the Canadian and American Falls, the Sheraton on the Falls Hotel is a deluxe, 4-diamond property. Featuring every modern convenience and amenity, the hotel is connected to Casino Niagara, a mammoth, 200,000-square-foot casino with thousands of slot machines and tables, as well as to the Fallsview Indoor Waterpark, an enormous water world that's perfect for all-day family fun.Hotel Map
5875 Falls Avenue, Niagara Falls, ON L2G 3K7
- Nearby airports
- Buffalo Niagara International, (BUF), 38.00, Mile; Lester B. Pearson International, (YYZ), 87.00, Mile
- Area description
- Suburban
Amenities
- 24 Hour Front Desk
- Air Conditioned
- AM/FM Alarm Clock
- Babysitting/Child services
- Business center
- Car Rental Desk
- Casino
- Coffee Maker in Room
- Concierge
- Concierge Desk
- Cribs Available
- Currency Exchange
- Exercise Gym
- Fire Place
- Fitness center
- Fitness center or spa
- Florist
- Hairdryer in Room
- Handicapped Rooms/Facilities
- Heated Pool
- Ice Machine
- Indoor Pool
- Iron
- Ironing Board
- Laundry/Valet Services
- Lounge
- Meeting/Banquet Facilities
- Multilingual
- No Smoking Rooms/Facilities
- Outdoor Pool
- Parking
- Pool
- Porters
- Radio
- Refrigerator
- Restaurant
- Rollaway Beds
- Room Service
- Safe Deposit Box
- Smoke-free policy
- Television with Cable
- Terrace
- Tour Desk
- Valet Parking
- Vending Machines
- Wake-up Service
- Wheel Chair Access
Hotel Policies
- Check-in:
- 4:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (153)
Ratings and reviews for Sheraton on the Falls Hotel
- All travelers (153) 4.1 / 5
- Business (4) 3.8 / 5
- Couples (81) 4.2 / 5
- Families (45) 3.8 / 5
- Friends (9) 4.2 / 5
- Singles (5) 4.6 / 5
- Amenities:
- 4
- Room cleanliness:
- 4.4
- Hotel staff:
- 4.3
- Room comfort:
- 4.3
- Location:
- 4.8
- Value:
- 3.8
90%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
inconvenienced
Too crowded!!
Not very good! The wait to JUST check in was over an hour long, and they were NOT going to give anyone anything complimentary for your inconvenience! For a $150/night room, we should have received SOMETHING!!! Oh, and the window that opened in the room that overlooked the falls leaked water and the wind noise was horrendous!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 3
- Location:
- 5
- Value:
- 2
Reviewer score
Would recommend
Domenik
Staff ( young lady) who work on reception are not welcome at all
The Hotel is nice , room is great .Lady who clean the rooms are very nice and show welcome with smile on face . But the young lady who work on from desk ,they are not welcome they are even rough, they don't smile to the guest and they show you no respect !
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 5
- Hotel staff:
- 1
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
GR123
Beautiful view
The hotel was beautiful with a great view of the falls and they gave us a complimentary bottle of wine for our honeymoon! I would definitely recommend this hotel!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
coli lou
Excellent location
We didnt need our car to experience most attractions at the Falls. Most were within walking distance.Would stay there again but not on the 22nd floor, it was very noisy( from the aircondioner units on the roof?) All in all we had a great time and would recommend the Buffet in the hotels restaurant.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
JR and Jackie
Good Off season Experience
The hotel staff were courteous and helpful. The room with a view of the falls was beautiful. Our stay was off season mid-October and rainy. We still were able to see sights, fine dining and within walking distance of everything. Good Stuff.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
JayPea
Great location, perfect last minute getaway
We splurged on the higher priced, falls view room with the spa tub. It was worth every penny and almost exactly as pictured in the online photos. The only thing I would change is to re-orient the room layout so one can see the falls from the bed. The staff was top notch - friendly and helpful. The hotel is in the middle of all the tourist activities, very convenient but we wanted to have a more quiet dinner. The concierge recommended a wonderful local restaurant a few blocks away.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Money-saving tip:
Short walk from hotel
Walk over to the casino (attached to the hotel) and play some slots for a few minutes with their players card and you can get a credit toward your hotel parking.
Reviewer score
Would recommend
Number 25
Excellent Niagara Falls Hotel
Easy to find from Rainbow Bridge. Lovely falls view room. Nice outdoor pool. Close to touristy stuff, but not overwhelmed by it. Would not recommend the restaurant except for nightcap and watching fireworks.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Shopping tip:
Not Applicable
Stop at the duty free before coming to Canada.
Reviewer score
Would recommend
Uttam
NIAGARA FALLS SHERATON
Hotel was good and we enjoyed it EXCEPT that we were disappointed when they charged us for the Parking that cost us extra $44.22; when I complained the girl at the Registration Desk said it was so because we booked the hotel through ORBITZ. I expect ORBITZ or the hotel to refund us $44.22. If we knew about this before booking we would have booked another hotel that had free parking. Before booking at Shertaton through youy I checked their website and it mentioned Parking was available which we took as included in the price.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 1
Sightseeing tip:
Short drive from hotel
Short drive to the U.S. side over the Rainbow Bridge to watch Niagara River in its full force.
Reviewer score
Would recommend
lynn kim
good trip!
the hotel room was comfortable and the staff was friendly and easy to reach. the best part of this whole deal was the location! it's right in the heart of everything there is to enjoy in the niagra falls area so it was a fantastic place to spend the night. i'd come back again, for sure! the only problem (if any) was that the hotel room was a bit pricey. i guess that's what to be expected from having such a perfect location though.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
stealthone
Excellent choice for the two of us
We choice a room with a view of the falls and we were completely satisfied with our selection. It was even more enjoyable to be able to open the floor to ceiling glass door to our balcony and enjoy the sight and sounds of both falls from our vantage point.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
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Hotel Map
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