$48 Avg/night
Rate and special offer based on Check-in: Sep 7, 2014 Check-out: Sep 8, 2014

Ramada Plaza Niagara Falls

3 stars
7389 Lundys Lane, Niagara Falls, ON L2H 2W9
Hotel Overview
Reviewer score
2.7
out of 5
14 reviews
Great Price

Friendly people. The hotel is pretty large and has two large buildings. Kind of confusing at first.... See full review

  • Yingo
  • Jul 24, 2014
good value hotel

Wonderful hotel, good sports bar, one unfortunate thing, it states free parking, its actually ten... See full review

  • tamba
  • Sep 28, 2012
The Ramada Plaza Niagara Falls is across the street from Canada 1 Outlet Mall. The hotel offers a restaurant and a bar/lounge. In addition to an indoor pool and an outdoor pool. Event facilities include conference rooms and banquet facilities. For a surcharge, a shuttle to the Fallsview Casino. This hotel also offers a multilingual staff, laundry facilities and dry cleaning services. Business services. Please note that there are a limited number of pet friendly rooms at the hotel. Please indicate if you need a pet friendly room on special requests. There is a $30 per day pet fee.

Hotel Map

43.0892 -79.1201
Area served
Niagara Falls, Ontario, Canada
Nearby airports
Toronto Airport (YYZ) is 127km from the hotel.
Area description
We are situated directly across the street from the Canada 1 Prime Outlet Mall.

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Reviewer score 2.7 out of 5

Ramada Plaza Niagara Falls Rooms

2 Queen Rooms
2 queen beds. Pillowtop mattress. Desk with Ergonomic chair. 32-inch color television. Wireless high-speed internet access (complimentary). Cable television service with premium channels. Free local calls. Clock radio. Coffee/tea maker. Hair dryer. Iron/Ironing board. Air Conditioning.
1 King Room
1 King bed. Pillowtop mattress. Desk with Ergonomic chair. 32-inch color television. Wireless high-speed internet access (complimentary). Cable television service with premium channels. Free local calls. Voice mail. Clock radio. Coffee/tea maker. Hair dryer. Iron/Ironing board. Air Conditioning.

Amenities

  • WiFi
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Indoor pool
Fitness Center
Dining
Bar/Lounge
Restaurant
Services
Laundry service
Childcare Service
Meeting/Banquet facilities
Conference facilities
Gift shop
Internet
WiFi
Parking
Parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Niagara Fallsview Casino: 2 mi
  • Skylon Tower: 2 mi
  • Greg Frewin Theatre: 2.1 mi
  • Queen Victoria Park: 2.2 mi
  • Nightmares Fear Factory: 2.4 mi
  • Fallsview Indoor Waterpark: 2.5 mi
  • Bird Kingdom: 2.6 mi
  • Great Wolf Lodge Water Park: 4.2 mi
  • Niagara Glen Nature Areas: 4.2 mi
  • Niagara Parks Botanical Gardens: 4.7 mi
  • Niagara SkyWheel: 106.2 mi

Dining

Don Cherry's Sports Bar & Grill
Serving Breakfast, lunch and dinner

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (14)

Ratings and reviews for Ramada Plaza Niagara Falls

Overall score

2.7 / 5
5.01.0
14 out of 14
Amenities:
2.7
Room cleanliness:
3.4
Hotel staff:
3
Room comfort:
3.6
Location:
3.1
Value:
3.1

57% would recommend to a friend.

Sort by:
Review of Ramada Plaza Niagara Falls

Reviewer score

1
5.01.0
Erika McMichael
West Wyoming, PA
Jul 29, 2014

Not what I expected

We first arrived and was greeted with an added bill which was a $150 deposit and $16 extra per day fee for parking and other fees. Don't know why I had to pay for parking cause what parking there was, was taken by partying kids that made up their own spaces. The $150 deposit was awesome to take out of my spending money, usually you're told about a deposit before you get there, and if they're taking a despot for damages, which I understand just wish there was a forewarning like other places- why not fix damages. My toilet seat wasn't fully attached. It was fun trying to balance so it didn't slide. There was mold above the toilet where the ceiling met the wall, and the toilet paper dispenser was behind you in a very awkward spot. When we got our keys, the guy at the desk said we were in the tower and gave us our key. Didn't explain where exactly to go or that it was the neighboring building. Usually hotels will tell u something like drive around the left side it's towards the back on the fourth floor etc- nothing but a room key- just what I wanted to do after driving 6 hours is play hide and seek with my room. When checking out they asked if there was any issues and they just added my notes to another guest's notes- obviously I wasn't the only one who had an issue with this hotel- that gentleman checked out early because of mold.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Shopping tip: Short walk from hotel

There's outlets across the street.

Review of Ramada Plaza Niagara Falls

Reviewer score

4
5.01.0
Yingo
New York
Jul 24, 2014

Great Price

Friendly people. The hotel is pretty large and has two large buildings. Kind of confusing at first. But overall pretty good place. The's a restaurant nearby.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Ramada Plaza Niagara Falls

Reviewer score

3
5.01.0
jbone123
new york city
Jul 10, 2013

cheap

cheap rates, looks nice on outside,, but inside smells like an ashtray and is dated. has a restaurant and star bucks on location and free wifi. if the smell wasn't inside the hallways and rooms, it would be better. would stay again only for price. okay for guys, don't take a date.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Shopping tip: Short walk from hotel

across the street from outlet mall

Review of Ramada Plaza Niagara Falls

Reviewer score

1
5.01.0
beedwar
Rensselaer, NY
May 28, 2013

What a ripoff

This hotel doesn't warn you that there are 2 separate buildings and that the "older" building contains all of the smaller, smelly rooms, which they had one of my rooms located in, and the "newer" building has the larger rooms which are more up to date and nicer. I went with my brother and sister in law and we literally had to walk half a mile through the buildings to get to one another and I paid for both rooms at the same time! They kept us completely separate! Their room was so small, the end of the bed was so close to the wall where the tv was, you had to bend sideways to get around to the other side! even when we complained about the horrible smell, they said "just open the balcony door..im sure the smell will go away"!!! Nothing done to compensate or any courtesy whatsoever! who does that? Not to mention the disgusting food at the restaurant Don Cherry's! Expensive and disgusting! Pancakes mini size and chewy! Watery eggs...the only good thing was the orange juice! The alcohol isnt alcohol unless you get it straight. They dont know how to make a mixed drink to save their lives! Then let's talk about paying for parking? They charge $12 a day for you to be able to park the vehicle you drove there in the parking lot! You're renting a room there! Why the heck should you have to pay for that? It's 4 miles away from the falls...not like its walking distance. Overall, I would have much rather stayed on the American side and walked over! These people are not a good representation of a good first experience in Canada! I would highly recommend going elsewhere because you do NOT get anything but annoyance from staying at the Ramada Plaza hotel on Lundy's Lane in Ontario!!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
1
Value:
1
Dining tip: In Hotel

Dont eat at Don Cherry's unless you like paying for food you will regret eating. Also, the outlets across from the hotel are outrageously priced compared to normal prices! If you're going back to the US, go to the outlets in Waterloo, NY! So much better and you get more for your money!

Review of Ramada Plaza Niagara Falls

Reviewer score

3
5.01.0
Tarek A
Chicago, IL
May 21, 2013

Very good for the price

Friendly staff, clean room and the parking was affordable. The hotel is good for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
5
Sightseeing tip: Short drive from hotel

15 minutes from all Niagara attractions

Review of Ramada Plaza Niagara Falls

Reviewer score

3
5.01.0
US traveler 5
Texas
May 13, 2013

hidden fees

First of all, parking is not free. I was charged $12 a day. This information was not described on this website. Secondly and more offensively, was charged a mysterious $5 per day "facilities fee" when I left. At least the parking fee they informed me of when I arrived, but they hid the $5 per day until I was checking out, which is pretty shady. Again nothing on this website saying this. I asked what it was for, and they said "for use of the facilities of the hotel". The only facility I used was the elevator, so I basically paid $5 a day for elevator use. Never heard of tacking on extra fees without notice at time of departure, so it seems possibly illegal but definitely poor business practice.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
5
Location:
3
Value:
3
Review of Ramada Plaza Niagara Falls

Reviewer score

4
5.01.0
tamba
portland uk
Sep 28, 2012

good value hotel

Wonderful hotel, good sports bar, one unfortunate thing, it states free parking, its actually ten dollars a night, I did a deal and met them half way. otherwise great hotel

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

dons sports bar

Review of Ramada Plaza Niagara Falls

Reviewer score

1
5.01.0
Babymoon Tripper
Baltimore Maryland
Sep 22, 2012

Awful Service

First off don't believe that parking is included, we got there and were hit with $10 parking fee and a $25 per night pet fee. They only allow pets in 2 rooms in the hotel (double rooms). We were not told were our room was so we drove around for 10 minutes before we figured out that the 2 pet rooms were in the basement. The most of the staff is very uncooperative and rude. When i questioned the extra nightly fees i was told to "get over it" and i mentioned that i was going to file a complaint and then was told "nothing will come of it so don't bother' I finally Spoke with a reasonable manager who was willing to let us out of the rest of our reservation.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
2
Value:
1
Review of Ramada Plaza Niagara Falls

Reviewer score

3
5.01.0
sherry
Niagara Falls, Ontario
Sep 10, 2012

Good Value for the Money

I stayed in a king suite. However, the layout of the room was a bit awkward. When I entered into the suite, it led me right to a small living room space with a door right in front that led to the bedroom. I found the room had a weird smell, not sure if it came from the furnitures or elsewhere. The lighting in my room was quite dim and it was white light, so it was a bit creapy. However, the overall stay was a satisfaction considering the money spent and comfort received.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
4
Review of Ramada Plaza Niagara Falls

Reviewer score

4
5.01.0
TheArcherandtheBull
Caledonia, MI
Aug 13, 2012

Clean room, good location

You won't want to walk to Clifton hill or the falls from this location, but parking lots were easy to find for us and what you save on the price of the hotel more than makes up for what you'll spend on parking. Check in was kind of a long process but the employees did send for others to help speed it along. Our room was clean and the bed was comfy. The TV was flat screen, not a very high resolution but we weren't going to watch much tv anyway. We didn't ever go to the pool or use other facilities. Parking spaces were tight but it wasn't hard to find one, and we noticed tight parking elsewhere in the area so I wouldn't blame the hotel. The service at Don Cherrys sucks, avoid at all costs, but again I wouldn't blame the hotel. Hot water wa inconsistent on the weekend mornings, must be difficult for them to keep up with all the AM showers. Also we reserved a king bed 4 months prior to the vacation and paid in full at that time but were told they had no king beds at that time (what's a reservation for then?). We had to upgrade to a suite to avoid 2 smaller beds, this was an extra $15 a night. These were the only 2 real annoyances but I did like our suite and it turned out to be worth the upgrade. I would stay here again, the room quality and comfort was great for us and I am not willing to pay $100+ more a night for a room with a view of the falls, you will basically only sleep there anyway!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
4
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