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Room Availability
There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Check-in: 1600
Check-out: 1200
Local currency: USD
The Embassy Suites by Hilton Niagara Falls - Fallsview hotel is in a breathtaking location, just 100 yards from the bank of the incredible Niagara Falls. Guests of the hotel will be stunned by the majestic views of the world-famous waterfalls, which draw millions of tourists every year.Our luxurious hotel accommodations overlook these magnificent waterfalls from both our exquisite upscale hotel suites and our two superb restaurants, so you'll enjoy marvelous views whether you're relaxing in your suite or enjoying some great Ontario dining.Aside from the thunderous Niagara Falls, the hotel is also situated to many excellent attractions, such as:* Butterfly Conservatory* Clifton Hill* Maid of the Mist* Imax Theatre Niagara Falls* Journey Behind the Falls* Legends on the Niagara* Niagara Falls Bird Aviary* Niagara Fallsview Casino Resort* Niagara HelicoptersGuests of the Embassy Suites by Hilton Niagara Falls - Fallsview hotel don't just visit us for the views, though! Our world-class hotel suites are spacious, comfortable and packed with all of the high-quality amenities that Embassy Suites is famous for. You'll love everything we include for our hotel guests, including:* Two cable televisions with HBOŽ and video games* Full-size and mini refrigerators* Iron and ironing board* Microwave oven* Wet bar* Mini bar* Coffee makerYou might have noticed we like to make sure you won't go hungry in your hotel suite, but that doesn't mean there isn't a world of exquisite hotel dining at your fingertips. At the Embassy Suites by Hilton Niagara Falls - Fallsview hotel, we have a choice in dining that'll leave you impressed. From the complimentary cooked-to-order breakfasts to the two hotel restaurants that overlook the enigmatic Niagara Falls, you'll be sure to experience the very best in hotel dining with us.Guests visiting on business to nearby corporations will appreciate the provisions we've made for you so you won't need to compromise your Niagara Falls hotel stay for work. For your convenience, you'll find excellent services and amenities in the hotel, such as:* 24-hour BusinessLink" hotel business center* Hotel meeting rooms* Photocopying, fax and printing* Hotel audio/visual equipment rentalOur Niagara Falls hotel also offers a wide range of extras for our guests which will complete your stay. You'll discover a wealth of impressive fitness and recreational activities, including:* PrecorŽ fitness center* Hotel swimming pool* Sightseeing tours* Hotel video arcade* Hotel lounge* Hotel gift shopLocated on the brink of Niagara Falls, the Embassy Suites by Hilton Niagara Falls - Fallsview hotel is one of the most striking hotels in the country. It's also a favorite for loving couples to tie the knot! Saying your wedding vows by the rush of the majestic Niagara Falls is a magical experience that'll take your breath away. If you're searching for that perfect place for your wedding, you can stop looking - you've found it.With incredible views of Niagara Falls, fabulous hotel suites, excellent dining opportunities and much more, it's no wonder the Embassy Suites by Hilton Niagara Falls - Fallsview hotel is one of our most popular hot
Check-in: 1600
Check-out: 1200
Local currency: USD
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
4.0 out of 5
(54 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Hotel address: 6700 Fallsview Boulevard, Niagara Falls, ON, Canada L2G 3W6
NIAGARA FALLS, ON, L2G 3W6, CA
Greater Buffalo International Airport, (BUF), 24.00, NW, Mile; Lester B. Pearson International Airport, (YYZ), 75.00, NW, Mile
onsite
Overall score
4.0 out of 5
(54 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Score
1 out of 5
A dismissive and unsympathetic staff
New York traveler Nov 2, 2009
This is a great hotel and you will enjoy your stay unless something goes wrong with your room. If something does go wrong, ... then you'll encounter a dismissive and unsympathetic staff. I was in a room where the lever that redirects the water to the shower head in the bathroom was stubbornly stuck. After a long drive to arrive at the Falls, I wanted to take a warm shower. Since those I had traveled with had already settled in and gone to bed, I didn't want to wake them by having a repairperson come up to the room, so I quickly washed using the bathtub faucet. When I went to the front desk to talk to the night manager, [...], she was unsympathetic to the situation and offered no apologies. In my view, the hotel failed to hold up their end of the deal of providing a functional room. She took off the valet parking charge, but I didn't have a problem with the valet parking, I had a problem with the room. She said that ought to compensate for the situation but I think her response trivialized the situation. I chaffed my finger trying to pull up that lever. I didn't even mention to her that the coffee maker in the room had dirty old coffee filters in it or that the spare blanket was ripped and dirty. While I can understand that she might not have been able to offer me monetary compensation beyond what she did, I think she could have offered some compassion and an apology on behalf of Embassy Suites. Instead, she was defensive and made me feel as though I was out of my mind for being upset that a room in a highly rated hotel didn't have a working shower. She failed to see that the heart of the matter was a customer's frustration with a product that was less than promised--it wasn't necessarily a monetary issue. I was so disappointed in her lack of compassion, courtesy, and customer service skills.
Traveler type: Family
Score
4 out of 5
Good Complex
Gary Nov 1, 2009
Great view Fair pricing Good breakfast buffet Go and enjoy. ...
Traveler type: Couples
Score
3 out of 5
the good the bad the ugly
the wiper guru Oct 27, 2009
hotel had beautiful location, rooms were nice, breakfast was good. $30 per night parking uncalled for and 1 drink limit at ... reception per evening not justified for room pricing charged
Traveler type: Couples
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
Take a walk over to the Skylon Tower and eat in the revolving dining room - excellent service, delicious food, beautiful view, and amazing atmosphere. They have early dinner specials as well if you want to save a little bit on the price.
--NewestMrsB, South Jersey Oct 3, 2009
breakfast was included, things cost a little more in canada than the US, so the breakfast saved maybe $15 per person, and the view from the restaurant was great
--skh, south florida Sep 11, 2009
Food and views from the Keg dining great.
--Andyb, G;asgow, Scotland, UK Aug 10, 2009
Overall score
4.0 out of 5
(54 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Sort reviews by: most recent | highest rating | lowest rating
Score
1 out of 5
A dismissive and unsympathetic staff
New York traveler Nov 2, 2009
This is a great hotel and you will enjoy your stay unless something goes wrong with your room. If something does go wrong, ... then you'll encounter a dismissive and unsympathetic staff. I was in a room where the lever that redirects the water to the shower head in the bathroom was stubbornly stuck. After a long drive to arrive at the Falls, I wanted to take a warm shower. Since those I had traveled with had already settled in and gone to bed, I didn't want to wake them by having a repairperson come up to the room, so I quickly washed using the bathtub faucet. When I went to the front desk to talk to the night manager, [...], she was unsympathetic to the situation and offered no apologies. In my view, the hotel failed to hold up their end of the deal of providing a functional room. She took off the valet parking charge, but I didn't have a problem with the valet parking, I had a problem with the room. She said that ought to compensate for the situation but I think her response trivialized the situation. I chaffed my finger trying to pull up that lever. I didn't even mention to her that the coffee maker in the room had dirty old coffee filters in it or that the spare blanket was ripped and dirty. While I can understand that she might not have been able to offer me monetary compensation beyond what she did, I think she could have offered some compassion and an apology on behalf of Embassy Suites. Instead, she was defensive and made me feel as though I was out of my mind for being upset that a room in a highly rated hotel didn't have a working shower. She failed to see that the heart of the matter was a customer's frustration with a product that was less than promised--it wasn't necessarily a monetary issue. I was so disappointed in her lack of compassion, courtesy, and customer service skills.
Traveler type: Family
Score
4 out of 5
Good Complex
Gary Nov 1, 2009
Great view Fair pricing Good breakfast buffet Go and enjoy. ...
Traveler type: Couples
Score
3 out of 5
the good the bad the ugly
the wiper guru Oct 27, 2009
hotel had beautiful location, rooms were nice, breakfast was good. $30 per night parking uncalled for and 1 drink limit at ... reception per evening not justified for room pricing charged
Traveler type: Couples
Score
5 out of 5
location, location, location
Wine country wine-o Oct 14, 2009
The hotel room was beautiful. We upgraded to an end suite that had a awesome view of the falls. (Very reasonable price.) We ... didn't even want to leave our room. Very clean and comfortable! The only thing that we thought might need improvement was, the managers reception. But, we would definitely recommend this hotel to everyone we know!!!!!
Traveler type: Couples
Score
4 out of 5
Awesome View
Anniversary Couple Oct 14, 2009
We booked a non-smoking room which they did give us but it reeked of smoke. Would have been nice to have a shuttle bus ... service to and from the airport.
Traveler type: Couples
Score
5 out of 5
Absolute Perfection
NewestMrsB Oct 3, 2009
We stayed for 5 days at the Embassy Suites for our honeymoon, and it couldn't have gotten any better. The service was ... impeccable from the moment we arrived, and the view from our room took our breath away. The breakfast every morning was delicious, and the manager's reception every evening was the perfect way to relax. Every staff member at the hotel seemed genuinely proud of their city, and was eager to ensure we had the best time possible. The weather was a little cold, but it did not stop us from doing everything we wanted to do. The Maid of the Mist was amazing, and I highly suggest the Cave of the Winds tour on the American side. One highlight of our trip was dinner in the revolving dining room at the Skylon Tower - it was pricy, but absolutely worth every penny. We were sad to end our stay, but the sunrise we saw on our last morning was a beautiful sendoff. We are going to recommend this hotel to everyone, and we will definitely be back!
Traveler type: Couples
Take a walk over to the Skylon Tower and eat in the revolving dining room - excellent service, delicious food, beautiful view, and amazing atmosphere. They have early dinner specials as well if you want to save a little bit on the price.
Score
4 out of 5
Embassy Suites
Bob Sep 27, 2009
Staff was helpful. Good location. Good full breakfast. Manager's reception could have been a little better. ...
Traveler type: Couples
Score
4 out of 5
another great trip to Niagara Falls
Jeff Sep 27, 2009
we have been to Niagara Falls several times before and stayed at the embassy suites before. Orbitz has made that experience ... so much better! We did all the tours and enjoyed several good meals. Thanks orbitz for another great trip at a really GREAT PRICE!
Traveler type: Friends
Score
4 out of 5
Here It Is
TJ Sep 25, 2009
Good view of the falls. Good location. Easy access for driving to other sights of interest. We enjoyed Niagra on the Lake ... and visiting the many wineries in the area. We also enjoyed Fort Niagra. The breakfast was enjoyable as was the manager's reception in the afternoon/evening. The valets were prompt & courteous.
Traveler type: Couples
Score
3 out of 5
Good with surprises
Sunny Sep 19, 2009
Great location, super breakfast w/ great views from hotel restaurant. Surprise $20.00 fee for parking not disclosed prior to ... arrival and in this day and age, why does any hotel even think about charging for internet access. Outrageous $12.95 per day. I just refuse. I will now look very carefully for free internet access. B & B's looking better.
Traveler type: Couples
Score
4 out of 5
hotel
Jim Sep 16, 2009
overall very good. ...
Traveler type: Couples
Score
4 out of 5
Great View of Falls, Noisy Restaurant
Swellmel Sep 15, 2009
If you're going to see Niagara Falls for the first time, stay here. This hotel offers great view at very reasonable rates. My ... wife and I sat mesmerize watching the Falls. The view was so good that we had dinner via room service so we could eat great food and absorb the view of the enormous falls. You can even open the window to hear the tons of water flowing over the rocky edge. Our only disappointment was the hotel restaurant was too noisy (sounds like a sports bar) although the service and the food were both superb. All the more reason to spend your last night in your room having room service bring the food to you.
Traveler type: Couples
Score
5 out of 5
romantic getaway
skh Sep 11, 2009
only one letdown, upon checking in the receptionist offered and upgrade to junior prez. suite and stated the we could see the ... fireworks from that room, and that sold me on it, however the fireworks got canceled, not the hotel fault
Traveler type: Couples
breakfast was included, things cost a little more in canada than the US, so the breakfast saved maybe $15 per person, and the view from the restaurant was great
Score
3 out of 5
"The good, bad, ugly" and unexpected....
A traveler Aug 30, 2009
Hidden parking costs $20-$30 as well as 14% in taxes per day should be included in a 4 star hotel or at least you should make ... one aware. Great view 5 star if you take the Falls view. if not just a 3 star room. Location was great and close to anything you desire. This is a 3 star hotel in a 4 star location.
Traveler type: Couples
Score
5 out of 5
unbeatable location for the price
jony Aug 30, 2009
i just love everything about this hotel ...
Traveler type: Family
Score
5 out of 5
Excellent Hotel - First Class
Andyb Aug 10, 2009
Fantastic views of the Falls. Great location. Highly recommend. ...
Traveler type: Couples
Food and views from the Keg dining great.
Score
4 out of 5
Great Trip!
Dave Aug 5, 2009
We stayed in a 2 room falls view suite. The room was awesome and the view was unbelievable. The staff was helpful and ... polite. The shows they suggested were great! The bath tub is huge and very comfortable. You can not leave without at least one trip on the Maid of the Mist boats located just outside of the hotel. WOW The hotel restaurant was so crowded that it was impossible to enjoy so we tried the TGI Friday in the lobby. The prices at TGI were inflated but I could have over looked the price if the food had been good. Try the Brazilian steak house across the street instead. The food there is top notch!
Traveler type: Family
The African Safari Park was great; it's about 90 Km north of the falls. Traffic into the park is pretty heavy but it lightens up once you get inside. I didn't expect to find a park like that in Niagara Falls Canada. Just one more thing, most of the places in town don't take Visa cards.
Score
4 out of 5
Great Hotel With Some Problem
Whitewater Jul 14, 2009
My wife, six year old son and I returned on July 11,2009 from a four day stay at the Embassy Suites Hotel. We were on the ... 33rd floor and had an unbelievable view of the falls. You simply can find no better location than this hotel. The suite was clean, well-appointed and more than sufficient for the three of us. Our son enjoyed the swimming pool each afternoon which was very nice. The problems at the hotel all stem from the same issue---the hotel is so large (over 500 suites) that it appears that when full there are just more people than it can handle. There are insufficient elevators for all of the guests making for long waits. There is insufficient parking available on the grounds which forced the hotel to secure a parking low about 1/2 mile away which makes for long waits when you try to get your car from the valet. ALL of the parking is valet so you have no choice but to wait unless you want to pay $30 a day for parking instead of $20. This extra $10 per day keeps your car on the hotel grounds which greatly reduces the wait time to retrieve your car. Finally, the breakfast buffet which is included in the price is absolute chaos when the majority of guests arrive for breakfast at about 9-9:30. The buffet ran out of knives, trays, etc. on a regular basis during our stay. I believe this hotel would be perfect if you don't go during prime time when the crowds are just more than it can handle. tj
Traveler type: Family
Score
4 out of 5
Fantastic View of the Falls
Scalpel Jul 14, 2009
Too many people scheduled in small accomodations for breakfast and afternoon reception. For what I paid for the room I would ... think there would be an adequate "Concierge" area with a view.
Traveler type: Couples
Multiple nice restaurants within walking distance.
Score
1 out of 5
Bad customer service. Unprofessional
Gosu Jul 2, 2009
I had very unpleasant experience at this hotel. I came to Niagara Falls for 4th of July weekend with my family. I had booked ... 2 queen beds. When I arrived at the hotel, they told me that they don't have 2 queen beds available. Hotel staff was very rude with me. I asked them why they didn't reserve the room I had booked? They said it was a computer glitch. They offered me 2 choices: either take inferior room in Embassy suite or take a 2 queen bed room in a much inferior hotel. My US cell phone didn't have service in Canada. Without cell phone or internet, I felt helpless at the reception. I wanted to talk to Orbitz. I requested them to connect to Orbitz, which they refused. At half past midnight, I did not want to go to another hotel with my wife and 2 little kids (who were getting cranky). I felt both cheated and humiliated at the same time. I am writing this review as soon as I checked into the new hotel and got online. My vacation is ruined. I have been using Orbitz for it's reputation and the excellent service I have received in the past. Today, I was let down.
Traveler type: Family
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
Sort tips by: most recent | distance from hotel
Take a walk over to the Skylon Tower and eat in the revolving dining room - excellent service, delicious food, beautiful view, and amazing atmosphere. They have early dinner specials as well if you want to save a little bit on the price.
--NewestMrsB, South Jersey Oct 3, 2009
breakfast was included, things cost a little more in canada than the US, so the breakfast saved maybe $15 per person, and the view from the restaurant was great
--skh, south florida Sep 11, 2009
Food and views from the Keg dining great.
--Andyb, G;asgow, Scotland, UK Aug 10, 2009
The African Safari Park was great; it's about 90 Km north of the falls. Traffic into the park is pretty heavy but it lightens up once you get inside. I didn't expect to find a park like that in Niagara Falls Canada. Just one more thing, most of the places in town don't take Visa cards.
--Dave, San Antonio, Texas Aug 5, 2009
Multiple nice restaurants within walking distance.
--Scalpel, La Quinta, CA Jul 14, 2009
The Falls View area of Niagra Falls is expensive and you have to pay to park at almost every place you go. The hotel already charges you $20.00 per day to park. If you decide to drive anywhere in the area, be prepared to pay to park there also. The hotel has its own busses that will transport you if you buy a tour from them. The tour desk is in the hotel lobby. We recommend you buy your tour from them.
--Mike, Bedford, Texas May 31, 2009
Eat dinner at The Keg at least once the Filet Mignon is incredible.
--Ed over the Falls, Albany, NY May 30, 2009
Shopping, dining, entertainment and all attractions are within a comfortable walking distance. In house dining available as well.
--lisa, Berwick, PA May 25, 2009
Everything was close to the hotel and there is a lot to see.
--Mikey D, new jersey May 10, 2009
Get the hotel shuttle for $10/person/stay (not per day) b/c you can get most anywhere you'd like. If you don't, the cable car to and from the falls alone is $4.
--scubarn, Winston-Salem, NC May 8, 2009
Go to Niagara-on-the-Lake for dinner. Nice, family-owned restaurants at reasonable prices.
--Getaway Couple, Cincinnati, Oh May 3, 2009
Complimentary AM Breakfast and Manager's Cocktail Reception.
--The Other Half, Wheatfield, NY Apr 23, 2009
Absolutly did not like the Keg for dinner. Did not have a good experience , although the dining manager was wonderful, I won't eat at the Keg again and this is not the first time at a Keg and was not refering to just the one in the hotel. I find them too pricey , food is cold and after being ripped off by our waiter that was the last straw.
--ladyvkv, Georgetown Ontario Apr 22, 2009
It is just a short walk to the falls and a short drive to the outlet stores.
--Jamie, Erie, PA Nov 3, 2008
The incline railway closes at 5pm, so if you are walking back to the hotel make sure you take the high road,just near the Sky Tower, as the low road doesn't lead back to the hotel, just to parking lots.
--Rita, Princeton Oct 10, 2008
Everything was within walking distance
--Rene, New York Sep 28, 2008
Two casinos close by, totally different.
--Lawrence, Thousand Oaks, * Sep 5, 2008
We ate at Tony Roma's and it was delicious. It was also so close to the hotel. It was just me and my husband but for a family,looked like there was alot to do.
--Jerry, USA Aug 30, 2008
Scheduling an early dinner at the Skylon Tower was the best decision we made. We had a free ride to the top, a wonderful buffet dinner, and a stunning view of the Falls while we ate.
--Paul, Baldwin Aug 26, 2008
The gondola ride across the gorge and the whirlpool down below, fantastic. We did a lot of driving and also surprised at the wine vineyards in Canada. Discovered ICE WINE! Very good!+
--Kenneth, Oakland, CA Mar 28, 2008
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
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CST 2063530-50;
Hawaii TAR-5627;
Iowa 644;
Nevada 2003-0387;
Washington 602-102-724
