$124 Avg/night
Rate based on Check-in: Nov 2, 2014 Check-out: Nov 3, 2014

BEST WESTERN PREMIER C Hotel by Carmen's

4 stars
1530 Stone Church Road E, Hamilton, ON L8W 3P9
Hotel Overview
Reviewer score
4.0
out of 5
4 reviews
Comfort

Very comfortable. Great location wedding reception right around the corner See full review

  • MAT1
  • Sep 2, 2014
Excellent location close to express routes

Clean, quite hotel with friendly staff, good services and food at the restaurant located in the hotel. See full review

  • Retired mamma
  • Aug 11, 2013
Hamilton's first luxury boutique hotel welcomes you! The BEST WESTERN PREMIER C Hotel by Carmen's offers you the modern conveniences of home in a comfortable and classic setting. Our hotel is immediately accessible from the Lincoln Alexander Expressway and Red Hill Valley Parkway, and is just minutes from the Queen Elizabeth Way, (QEW) and 403 Highway. Conveniently located 40 minutes from Toronto and the Niagara Falls/Buffalo, the hotel is a central destination for those traveling to Southern Ontario and Western New York. Enjoy unique services including indoor Oasis pool, Rocky's fitness centre, lobby refreshments, business centre and free Wi-Fi. Whether planning an intimate wedding, corporate meeting, or special family occasion, the hotel's Castelli ballroom can accommodate groups from 10 to 125. World class cuisine and sophisticated service awaits you. Baci Ristorante, located in the hotel lobby, serves quality Italian cuisine in an energetic and cutting edge setting. Masterful pizza, pasta and veal dishes will be complemented by a selection of premium Tuscan wines.Your hotel experience will be enhanced as you embrace a touch of Italian culture. All of our rooms and suites are themed after Italian icons and cities including Frank Sinatra, Sophia Loren, Vince Lombardi, Leonardo Da Vinci, and Venice. Custom artwork featuring these personalities and cities define each room. While in Hamilton enjoy entertainment offered by Carmen's Dinner Theatre, Hamilton Tiger-Cats Football, Theatre Aquarius, Hamilton Place and Copps Coliseum. Cultural amenities in Hamilton include the Royal Botanical Garden, Dundurn Castle, the Art Gallery of Hamilton, and the Canadian Football Hall of Fame. Make your online reservation today and experience the luxury!Restaurant and bar onsite now open!

Hotel Map

43.1949 -79.8226
Area served
Niagara Falls, Toronto, London, Brantford, Mississauga, Niagara on the Lake, Buffalo,, Kitchener/Waterloo, Detroit,, Guelph, Windsor, St. Catharines, Burlington, Cambridge, Oakville, Montreal,, Ottawa
Nearby airports
(YHM), 14.00, KM, NE;
Area description
City Center

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BEST WESTERN PREMIER C Hotel by Carmen's Rooms

SUITE-1 KING BED
SUITE-1 KING BED,NSMK,360 SQ FT,42IN LCD TV,MICRFG,WETBAR
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSMK,406 SQ FT,42IN LCD TV,MICRFG,WETBAR
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,472 SQ FT,KITCHNETT,42IN LCD,SOFABD
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,WHIRLPOOL,FIREPLC,KITCHNETT,SOFABED
SUITE-2 ROOMS 2 BEDS
SUITE-2 ROOMS 2 BEDS,NSMK,FULL KITCHEN,THREE 42IN LCD,SOFABED
SUITE-2 ROOMS 2 BEDS
SUITE-2 ROOMS 2 BEDS,NSMK,KITETT,2LCD42,SOFBD

Amenities

  • High-speed internet
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Ice machine
Activities
Indoor pool
Fitness center or spa
Fitness Center
Exercise gym
Dining
Restaurant
Coffee maker in room
Lounge
Room service
Services
24 hour front desk
Business center
Guest laundromat
Security
Wake-up service
Multilingual
In-Room Safe
Conference facilities
Internet
High-speed internet
Parking
Free parking
Valet parking
Outdoor parking
Accessibility
Accessible facilities
Wheel chair access
Room
DVD player
Television with cable
Radio
Safe
Phone with speaker
Kitchen
AM/FM alarm clock
Hairdryer in room
Microwave
Fire place
Sofa bed
Electronic door locks
Ironing board
Wet bar

Dining

Montana's
1.20 kilometer(s) from Montana's, full service, American, open for: lunch, dinner
Baci Ristorante
Baci Ristorante, on premises, full service, Italian, open for: lunch, dinner
Kelsey's
1.20 kilometer(s) from Kelsey's, full service, American, open for: lunch, dinner
Pita Pit
0.70 kilometer(s) from Pita Pit, fast food, American, open for: lunch, dinner
Milestones
1.20 kilometer(s) from Milestones, full service, American, open for: lunch, dinner
Tim Horton's
0.70 kilometer(s) from Tim Horton's, coffee shop, American, open for: breakfast, lunch

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (4)

Ratings and reviews for BEST WESTERN PREMIER C Hotel by Carmen's

Overall score

4 / 5
5.01.0
4 out of 4
Amenities:
3.5
Room cleanliness:
4.3
Hotel staff:
3.8
Room comfort:
4.8
Location:
3.8
Value:
3.3
Sort by:
Review of BEST WESTERN PREMIER C Hotel by Carmen's

Reviewer score

5
5.01.0
MAT1
Business
Michigan
Sep 2, 2014

Comfort

Very comfortable. Great location wedding reception right around the corner

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: In Hotel

Wedding reception right within walking

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Review of BEST WESTERN PREMIER C Hotel by Carmen's

Reviewer score

4
5.01.0
Retired mamma
Business
Alberta
Aug 11, 2013

Excellent location close to express routes

Clean, quite hotel with friendly staff, good services and food at the restaurant located in the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of BEST WESTERN PREMIER C Hotel by Carmen's

Reviewer score

4
5.01.0
Retired mamma
Business
Alberta
Aug 10, 2013

Modern and sleek

Two night very comfy...going back next Friday.....

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN PREMIER C Hotel by Carmen's

Reviewer score

3
5.01.0
globalmom
Business
Asia
Jul 30, 2011

Overrated

We attended a wedding banquet at Carmen's and decided to stay 2 nights. We were not impressed with the food and service at the banquet. The pasta was burnt and even when we told our wait staff they tried to tell us that the pasta tastes this way. We noticed many of the other guests also didn't eat their pasta. They removed all the drinking glasses after the meal was completed even though we weren't finished drinking the wine. As for the hotel service, the breakfast is complimentary because it is average. When we booked we informed them we were a family of 4 and they didn't tell us breakfast was only included for 2 guests, each additional guest was charged $25 per person which I thought was excessive. I just went on a trip to New York and the buffet at the HIlton was this price. Then they tried to charge an additional $25 per person but when I booked the room they already confirmed it was okay to include my 2 children because there was a pull out bed. I didn't understand why they were trying to overcharge when they weren't "technically" open according to their staff. The hotel was still under construction. Only 1 elevator was working and the staff was also using the elevator even though they saw the guests waiting for a long time. There was a lot of noise. The hot tub was not hot at all, it was cooler than the pool. And they charged the regular price for the room and expected guests to put up with the lack of services. They were late delivering our breakfast. The service doesn't come close to a Best Western. The staff constantly asked if everything was ok but when we told them the problems they only offered an apology or an excuse so I didn't see the point of asking. I thought a new hotel would welcome constructive feedback - not this one. We did like: free wifi, location was off the highway, free coffee in the rooms were convenient but if you didn't use the right cups it didn't work properly. The small fridge and kitchenette is convenient but was later told that guests are not allowed to bring their own drinks. If you are staying for a wedding you can't sleep in. If they need the room immediately they will charge you extra if you stay past 11:00am. The Sheraton allowed guests to check out at 1:00pm if they checked in late. It wasn't great value for the price. Definitely would not stay here again, felt like I had to argue over every charge. If you stay here make sure to ask how many guests the price includes. The cleaning staff will check and inform the front desk.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
3
Value:
1
Trip purpose:

Business

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