$111 Avg/night
Rate and special offer based on Check-in: Oct 27, 2014 Check-out: Oct 30, 2014

The Fairmont Empress

4 stars
721 Government Street, Victoria, BC V8W 1W5
Hotel Overview
Reviewer score
3.8
out of 5
40 reviews
Majestic Building

The empress is an impressive building situated in the heart of Victoria, Beautiful!! See full review

  • Brendan M
  • Dec 31, 2013
Beautiful Lady

Amazing hotel, great location, friendly, helpful staff: a lovely experience. Will go back soon. See full review

  • Jungdoc
  • Jul 25, 2014
The Conde Nast #1 ranked hotel on Vancouver Island- The Fairmont Empress raises regally over Victoria*s Inner Harbour. This luxury hotel showcases the spirit and energy of Vancouver Island in grand style. With her turn-of-the-century beauty- The Fairmont Empress resort captures the grandeur and elegance of a bygone era- while her facilities and services meet the needs of today*s traveler. Whether it*s 18-holes of world-class golf in a pristine setting or a soothing aromatic massage with essential oils- the luxury chateau-style of The Fairmont Empress Resort Hotel in Victoria offers the perfect escape from the stresses of modern life. From exhilarating ocean-bound whale watching safaris- world-class cultural exhibits and mouth-watering local cuisine to scenic garden and winery tours- you will be awestruck by the countless experiences The Fairmont Empress and Victoria have to offer

Hotel Map

48.4212 -123.3687
Nearby airports
Victoria Intl Airport, (YYJ), 27.00, KM, S; Vancouver International Airport, (YVR), 99.00, KM, SW; Seattle-Tacoma Intl Airport, (SEA), 240.00, KM, N;
Area description
City Center

Recommendations for you

Customers who viewed The Fairmont Empress also booked these hotels.

Reviewer score 4.3 out of 5
Reviewer score 4.4 out of 5
Reviewer score 4.0 out of 5

The Fairmont Empress Rooms

Concierge
Fairmont Gold Harbour View Room - Fairmont Gold Harbour View rooms are all equipped with free HSIA-WiFi. These luxurious rooms are equipped with all amenities needed for a relaxing business or leisure stay. They offer a working desk with computer hook-up.
Deluxe
Harbour View Deluxe Room - these rooms are the same size as Fairmont Rooms- but offer a magnificant view of Victoria*s Inner Harbour. The rooms ares finished in a luxurious traditional decor and have a cosy seating area. WiFi available at a charge in gue
Deluxe
Harbour View Deluxe Room - these rooms are the same size as Fairmont Rooms- but offer a magnificant view of Victoria*s Inner Harbour. The rooms ares finished in a luxurious traditional decor and have a cosy seating area. WiFi available at a charge in gues
Deluxe
Deluxe Room - category above Fairmont Room. non-smoking available in double- queen or king or 2 queens bed type.
Economy
Moderate Sofabed - The spacious Moderate Sofabed Rooms are large harbour view rooms offering great value in a luxury resort. They feature elegant traditional decor- a full bathroom and a double Sofabed. WiFi available at a charge in guest room. Location
Economy
Moderate Room - Our Moderate Rooms are small non -view rooms that are suitable for fulfilling the needs and basic requirements of the single traveller. Moderate rooms do feature a tub with shower combination. WiFi available at a charge in the guest room.
Standard
Fairmont Rooms - available in non-smoking. Bed type available twin- double- queen and king
Standard
Fairmont Room - finished in an elegant traditional decor with luxurious duvets and draperies. The cosy sitting area has two armchairs and a comfortable working table or desk. Rooms offer a tub with shower. WiFi available at a charge in guest room. Locat
Standard
Fairmont Room - finished in an elegant traditional decor with luxurious duvets and draperies. The cosy sitting area has two armchairs and a comfortable working table or desk. Rooms offer a tub with shower. WiFi available at a charge in guest room. Locat
Standard
Fairmont Room - finished in an elegant traditional decor with luxurious duvets and draperies. The cosy sitting area has two armchairs and a comfortable working table or desk. Rooms offer a tub with shower. WiFi available at a charge in guest room. Locat
Standard
Fairmont Room - Finished in an elegant traditional decor with luxurious duvets and draperies. The cosy sitting area has two armchairs and a comfortable working table or desk. These rooms offer a tub with shower. WiFi is available at a charge in guest room
Concierge
Fairmont Gold Junior Suite - These luxurious open concept rooms have a defined sleeping and sitting area within one large room. They offer all the additional amenities of a Fairmont Gold stay including private check in on the 2nd fl front desk after 11pm.
Suite
Junior Suite - Our Junior Suites are spacious open-concept rooms with a defined bed and sitting area all in one large luxurious room. Sometimes described as a *bed -sitting* room these rooms feature a Sofabed. WiFi is available at a charge in guest room.
Suite
Two Bedroom Suite - 2 Bedroom Suites are equipped with HSIA-WiFi and consist of 2 bedrooms and 1 parlour. The master bedroom has 1 King bed with full bathroom and the second bedroom has 2 Queen beds with a full bathroom. The parlour room has a Double Sof
Suite
Vice Regal Suite - Renovated in 2001 and redecorated in 2005 - the Vice Regal Suite is the largest and most luxurious suite at The Fairmont Empress. The Vice Regal suite is equipped with HSIA-WiFi. Features one bedroom a livingroom dining room and kitchen
Suite
One Bedroom Suite - Suite consists of one bedroom - a parlour room and a bathroom - with a door dividing the bedroom and the parlour room. These rooms are equipped with HSIA-WiFi. The parlour room has a double Sofabed. Bathrobes for guest use during stay.
Suite
One Bedroom Harbour View Suite - Suite consists of one bedroom - a parlour and a bathroom - with a door dividing the bedroom and the parlour room. They are equipped with HSIA-WiFi. The parlour room has a double Sofabed. Bathrobes for guest use during stay
Suite
Fairmont Gold Two Bedroom Suite - Spacious rooms featuring a King bedded master bedroom a parlour with a beautiful decorative fireplace full bathroom and sofabed. Second bedroom closes off from the rest of the suite and has 1 Queen bed and a full bathroom
Superior
Signature Room - These are the best rooms at The Fairmont Empress and truly reflect the historic charm of the hotel. They offer the most breathtaking views of the inner - harbour- as well as a spacious seating area and a truly unique design.HSIA and WiFi.
Concierge
Fairmont Gold One Bedroom Suite - equipped with free HSIA-WiFi. These luxurious suites consist of two rooms- with a door dividing the bedroom and the parlour room. The master bedroom has a Queen size bed and the parlour offers a Sofabed. All Fairmont Gold
Concierge
Fairmont Gold Courtyard View Room - all equipped with free HSIA-WiFi. These luxurious rooms are equipped with all amenities needed for a relaxing business or leisure stay. They offer a working desk with a computer hook-up and the Fairmont Gold priviledges
Concierge
Fairmont Gold One Bedroom Suite - Suite is equipped with free HSIA-WiFi. These luxurious suites consist of two rooms with door dividing the bedroom the parlour room. The master bedroom has a King bed and parlour offers a Sofabed. Fairmont Gold priviledges
Concierge
Fairmont Gold Harbour View Room - Fairmont Gold Harbour View rooms are all equipped with free HSIA-WiFi. These luxurious rooms are equipped with all amenities needed for a relaxing business or leisure stay. They offer a working desk with computer hook-up.
Deluxe
Harbour View Deluxe Room - these rooms are the same size as Fairmont Rooms but offer a magnificant view of Victoria*s Inner Harbour. Rooms are finished in a luxurious traditional decor and have a cosy seating area. WiFi available at a charge in guest room
Deluxe
Deluxe Rooms - Spacious rooms featuring an elegant traditional decor with a large sitting area. An excellent choice for families or the business travellers requiring extra space WiFi available at a charge in guest room. Rooms offer a sofa or two armchairs
Deluxe
Deluxe Rooms - Spacious rooms featuring an elegant traditional decor with a large sitting area. An excellent choice for families or the business travellers requiring extra space WiFi available at a charge in guest room. Rooms offer a sofa or two armchairs

Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pet friendly
Elevators
Executive level
24 hour security
Activities
Indoor pool
Fitness center or spa
Fitness Center
Exercise gym
Jacuzzi
Sauna
Children's activities
Golf
Game room
Jogging track
Solarium
Tennis
Play ground
Racquetball courts
Boating
Scuba diving
Fishing
Dining
Bar/Lounge
Continental breakfast
Coffee maker in room
Lounge
24 hour room service
Room service
Family plan
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
Childcare Service
Concierge desk
Laundry/Valet services
ATM/Cash machine
Nursery for children
Security
Wake-up service
Airline desk
In-Room Safe
Tour desk
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
Porters
Doctor on call
Video checkout
Gift shop
Copy service
Currency exchange
News stand
Overhead projector
Audio visual equipment
Projector
White board
Conference suite
Computer rental
Easel
Internet
High-speed internet
Parking
Parking
Indoor parking
Valet parking
Accessibility
Accessible facilities
Accessible rooms
Accessible parking
Room
DVD player
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Desk with lamp
Mini bar
Free newspaper
Heated guest rooms
Hairdryer in room
Outlet adapters
Turndown service
Bathroom telephone
Cribs available
In room movies
Sofa bed
Temperature control
Shower
Electronic door locks
Iron
Ironing board
International direct dial
Smoke detectors
Sprinklers in rooms
Bath tub

Dining

The Empress Room
Notably the most picturesque dining room in the city The Empress Room combines impeccable service with an exquisite menu. The finest ingredients with a farm to fork philosophy of bringing the region's epicurean-rich cuisine to your table are marveled into
Bengal Lounge
Drawing inspiration from Queen Victorias role as the Empress of India this colonial style lounge is known throughout Victoria for its authentic curry buffet and signature cocktail menu. While new restaurants and lounges appear in Victoria regularly The Be
Veranda
***Reservations are not taken for the Veranda*** Located just under the Empress sign and a brief walk from Victorias cruise ship terminal shopping and attraction centres The Veranda is the perfect setting for visitors and locals alike to enjoy the sights
Afternoon Tea
59.95 May1-Sep30 49.95 Oct1-Apr 30 plus applicable taxes **alll seated guests must pay full price** A time honoured tradition for over a century the world renowned tea lobby of The Fairmont Empress has served Englands most beloved ritual and Victorias gr
Prince and Princess Tea
We have tailored our renowned Afternoon Tea to suit the tastes of our tiniest travelers. Children can now experience the grandeur and elegance of the famous Tea Lobby and be made to feel like Princes and Princesses while participating in this coveted trad
Empress Room Harbourside
Notably the most picturesque dining room in the city The Empress Room combines impeccable service with an exquisite menu. The finest ingredients with a farm to fork philosophy of bringing the regions epicurean-rich cuisine to your table are marveled into

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Back to menu Return to top

Guest Reviews (40)

Ratings and reviews for The Fairmont Empress

Overall score

3.8 / 5
5.01.0
40 out of 40
Amenities:
3.7
Room cleanliness:
4.3
Hotel staff:
4.1
Room comfort:
4.1
Location:
4.8
Value:
3.4

82% would recommend to a friend.

Sort by:
Review of The Fairmont Empress

Reviewer score

4
5.01.0
Jungdoc
Business
Santa Monica
Jul 25, 2014

Beautiful Lady

Amazing hotel, great location, friendly, helpful staff: a lovely experience. Will go back soon.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Fairmont Empress

Reviewer score

3
5.01.0
Pygmy
Business
Victoria, canada
May 26, 2014

Weekend getaway

Hotel location was great as it was close to everything downtown. Of important note, the hotel does not have air conditioning--making for a couple of really warm nights but thankfully it Victoria cools down at night so you can open a window.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Fairmont Empress

Reviewer score

4
5.01.0
Pink cow
Business
Washington
Jan 2, 2014

Family getaway

The location of the hotel is super convenient . If you want to take CVS city tour, the pick up stop is in front of the hotel.The room is nice although a little bit old. Staff is nice. The heater was broken in our room, they sent someone to check immediately and offered to move us to another room right away. I would highly recommend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Fairmont Empress

Reviewer score

5
5.01.0
Brendan M
Business
Victoria
Dec 31, 2013

Majestic Building

The empress is an impressive building situated in the heart of Victoria, Beautiful!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Pagliaccis

Was this review helpful to you?
Thank you for your feedback!
Review of The Fairmont Empress

Reviewer score

3
5.01.0
Budget3125
Business
USA
Jul 29, 2013

Needs Upgrades

The Empress was obviously a world class hotel at one time. It now boasts outdated rooms in desperate need of upgrade (lemon yellow fiberglass bathtubs) and a staff that cannot be bothered to even make eye contact, let alone offer a greeting. t was great to experience this classic property once, but I would not return until some serious investment is made in the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Fairmont Empress

Reviewer score

4
5.01.0
mochabobu
Business
michigan
Jul 17, 2013

Fairmont Empress

Really grinds me when hotel charges $16 per day for internet access.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Fairmont Empress

Reviewer score

4
5.01.0
beghuadj
Business
British Columbia
Mar 26, 2013

Amazing

It was fun. The breakfast was great and the rooms had plenty of comfort.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Entertainment tip: Short walk from hotel

miniature world

Was this review helpful to you?
Thank you for your feedback!
Review of The Fairmont Empress

Reviewer score

4
5.01.0
Phenders
Business
Seattle
Feb 18, 2013

Worth it for one weekend. Maybe. Just to say you did it.

But probably not again. The Empress is famous and beautiful and the location/view cannot be beat, but there are tons of other more reasonable options within a few blocks. For this price, you'd think Wi-Fi would be included. I enjoy staying in high-end hotels and can't stand getting nickel-and-dimed for stuff like this. Stay somewhere less expensive and come over for the Afternoon Tea or a drink at the lounge. You're in Victoria to see the sights and have fun, not to hole up in your hotel room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Money-saving tip: Not Applicable

Sign up for the President's Club through the Fairmont website. Apparently it's free and it will get you free Wi-Fi and other perks. I was only informed of this at checkout, after dropping an extra $28 per day on Wi-Fi.

Was this review helpful to you?
Thank you for your feedback!
Review of The Fairmont Empress

Reviewer score

3
5.01.0
NPTHP
Business
Orange County, CA
Oct 23, 2012

Second stay, won't do it again.

You are really on your own at this hotel. Prices for room service are the highest I have ever seen for breakfast. The exchange rate they offer is a blatent rip off. Just walk 100 yds and get a descent rate. This hotel is not interested in taking care of thier customers, just taking your money.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Fairmont Empress

Reviewer score

4
5.01.0
SeattleSH
Business
Seattle
Aug 28, 2012

Great Location

Great location! Music in Bengal Lounge added to stay. Staff was great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top