$216 Avg/night
Rate and special offer based on Check-in: May 31, 2015 Check-out: Jun 1, 2015

Fairmont Empress

4 stars
View map of 721 Government Street, Victoria, BC V8W 1W5

Hotel Overview

Reviewer score
3.8
out of 5
43 reviews
Awesome famil trip

Very convienience location with perfect view from the room and the dinning. The hotel building... See full review

  • Ivy L.
  • Apr 6, 2015
New Years

Great location and easy access to all Victoria has to offer. See full review

  • Cam.240
  • Jan 15, 2015
The Conde Nast number 1 ranked hotel on Vancouver Island, The Fairmont Empress raises regally over Victoria*s Inner Harbour. This luxury hotel showcases the spirit and energy of Vancouver Island in grand style. With her turn-of-the-century beauty, The Fairmont Empress resort captures the grandeur and elegance of a bygone era, while her facilities and services meet the needs of today*s traveler. Whether it*s 18-holes of world-class golf in a pristine setting or a soothing aromatic massage with essential oils, the luxury chateau-style of The Fairmont Empress Resort Hotel in Victoria offers the perfect escape from the stresses of modern life. From exhilarating ocean-bound whale watching safaris, world-class cultural exhibits and mouth-watering local cuisine to scenic garden and winery tours, you will be awestruck by the countless experiences The Fairmont Empress and Victoria have to offer

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Fairmont Empress Rooms

Concierge
Fairmont Gold One Bedroom Suite King NS - Suite offers free HSIA, WIFI. These luxurious suites consist of two rooms with a door dividing the bedroom and the parlour room. Master bedroom has a King bed and parlour offers a Sofabed. Fairmont Gold privileges Location: floors 1 2 3 4 Beds: 1 King Bed + D
Deluxe
Harbour View Deluxe Dbl Dbl NS - These rooms are the same size as Fairmont Rooms, but offer a magnificent view of Victorias Inner Harbour. The rooms ares finished in a luxurious traditional decor and have a cozy seating area. WiFi available at a charge in guest room. Location: floors 1-7 - on the front
Deluxe
Deluxe King NS - Spacious rooms featuring an elegant traditional decor with a large sitting area. An excellent choice for families or the business travelers requiring extra space WIFI available at a charge in guest room. Rooms offer sofa or two armchairs Location: floors 1 to 7 on sides or back of hote
Deluxe
Harbour View Deluxe Queen NS - Rooms are the same size as our Fairmont Rooms but offer magnificent view of Victorias Inner Harbour. Rooms are finished in a luxurious traditional decor and have a cozy seating area. WIFI available at a charge in guest room. Location: floors 1 to 7 on the front of the hot
Economy
Moderate Parlous NS - These spacious Moderate sofabed rooms are large harbour view rooms offering a great value in a luxury resort. They feature the elegant traditional decor, a full bathroom and a double Sofabed. WIFI available at a charge in guest room Location: floors 1-5 Beds: double Sofabed Size:
Economy
Moderate Queen NS - Our Moderate Rooms are small non -view rooms that are suitable for fulfilling the needs and basic requirements of the single traveler. Moderate rooms do feature a tub with shower combination.WIFI available at a charge in the guest room Location: floors 1 to 6 on back and sides of hot
Standard
Fairmont Rooms - available in non-smoking. Bed type available twin- double- queen and king
Standard
Fairmont Dbl Dbl NS - finished in an elegant traditional decor with luxurious duvets and draperies. The cozy sitting area has two armchairs and a comfortable working table or desk. Rooms offer a tub with shower. WIFI available at a charge in guest room. Location: floors 1 to 6 back or sides of hotel Be
Standard
Fairmont Queen NS - Rooms are finished in an elegant traditional decor with luxurious duvets and draperies. The cozy sitting area has two armchairs a comfortable working table or desk. Offering a tub with shower. WIFI available at a charge in guest room. Location: floors 1 to 6 back or sides of hotel B
Standard
Fairmont King NS - Finished in an elegant traditional decor with luxurious duvets and draperies. The cozy sitting area has two armchairs and a comfortable working table or desk. These rooms offer tub with shower.WIFI is available at a charge in guest room Location: floors 1 to 6 back or sides of hotel B
Standard
Fairmont Twin Twin NS - finished in an elegant traditional decor with luxurious duvets and draperies. The cozy sitting area has two armchairs and a comfortable working table or desk. Rooms offer a tub with shower. WIFI available at a charge in guest room. Location: 1st and 2nd floors - back of hotel Bed
Concierge
Fairmont Gold Harbour View Jr Suite King NS - These luxurious open concept rooms have a defined sleeping area and a sitting area within one large room. Offering all the additional amenities of a Fairmont Gold stay including private check in on the 2nd fl Location: floors 2 3 4 Beds: 1 King + Sofabed o
Suite
Two Bedroom Suite - Suites are equipped with HSIA,WIFI and consist of 2 bedrooms and 1 parlour. Master bedroom has King bed with full bathroom and the second bedroom has 2 Queen beds with full bathroom. The parlour room has Double Sofabed full bathroom. Location: floors 1 to 5 Beds: 1 King + 2 Queens +
Suite
One Bedroom Suite Harbourview King NS - Suite consists of one bedroom, a parlour a bathroom with a door dividing the bedroom and the parlour room. They are equipped with HSIA,WIFI. The parlour room has a double Sofabed. Bathrobes for guest use during stay Location: Front of the hotel Beds: 1 King + Dbl
Suite
One Bedroom Suite King NS - Suite consists of one bedroom, a parlour room and a bathroom with a door dividing the bedroom and the parlour room. These rooms are equipped with HSIA, WIFI. Parlour room has double Sofabed. Bathrobes for guest use during stay. Location: all floors on all sides of the hotel B
Suite
Fairmont Gold 2 Bedroom Suite - Spacious rooms featuring a King bedded master bedroom a parlour with a beautiful decorative fireplace a full bathroom and sofabed.Second bedroom closes off from the rest of the suite and has 1 Queen bed and a full bathroom Location: 1st floor on front southwest corner of
Suite
Jr Suite King NS - Our Junior Suites are spacious open concept studio design rooms with a defined bed and a sitting area all in one large luxurious room.Sometimes described as a bed sitting room these rooms feature a Sofabed. WIFI is available at a charge Location: floors 1 to 5 Beds: 1 King + Sofabed O
Suite
Vice Regal Suite - Renovated in 2001 and redecorated in 2005, the Vice Regal Suite is the largest and most luxurious suite at The Fairmont Empress.The Vice Regal suite is equipped with HSIA,WIFI. Features one bedroom, livingroom, dining room and kitchen Location: 6th floor Northwest Corner of hotel Bed
Superior
Signature King NS - These are the best rooms at The Fairmont Empress and truly reflect the historic charm of the hotel. They offer the most breathtaking views of the inner harbour as well as a spacious seating area and a truly unique design.HSIA and WiFi Location: floors 1 to 5 on front of hotel Beds:
Concierge
Fairmont Gold Harbour View King NS - Fairmont Gold Harbour View rooms are all equipped with free HSIA,WIFI. These luxurious rooms are equipped with all amenities needed for a relaxing business or leisure stay. They offer working desk with computer hook-up Location: floors 1 2 3 and 4 Beds: 1 King Size
Concierge
Fairmont Gold King NS - all equipped with free HSIA,WiFi. These luxurious rooms are equipped with all amenities needed for a relaxing business or leisure stay. They offer a working desk with a computer hook-up and the Fairmont Gold privileges Location: floors 1- 2- 3- 4 Beds: 1 King Size: 325 to 450 sq
Concierge
Fairmont Gold One Bedroom Harbour View Suite Queen NS - These luxurious suites consist of two rooms- with a door dividing the bedroom and the parlour room. Master bedroom has a Queen size bed and the parlour offers a Sofabed. Equipped with free HSIA, WIFI Location: floors 1 2 3 and 4 Beds: Queen Bed + D
Concierge
Fairmont Gold Harbour View Room - Fairmont Gold Harbour View rooms are all equipped with free HSIA-WiFi. These luxurious rooms are equipped with all amenities needed for a relaxing business or leisure stay. They offer a working desk with computer hook-up.
Deluxe
Deluxe Room - category above Fairmont Room. non-smoking available in double- queen or king or 2 queens bed type.
Deluxe
Deluxe Queen Queen NS - Spacious rooms feature an elegant traditional decor with large sitting area. Excellent choice for families or the business travelers requiring extra space WIFI available at a charge in guest room. Rooms offer sofa or two armchairs Location: floors 1 to 7 on sides or back of hot
Deluxe
Harbour View Deluxe King NS - these rooms are the same size as Fairmont Rooms but offer magnificent view of Victorias Inner Harbour. Rooms are finished in a luxurious traditional decor and have cozy seating area. WIFI available at a charge in guest room Location: floors 1 to 7 on the front of the hote

Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pet friendly
Elevators
Executive level
24 hour security
Activities
Indoor pool
Fitness center or spa
Fitness Center
Exercise gym
Jacuzzi
Sauna
Children's activities
Golf
Game room
Jogging track
Solarium
Tennis
Play ground
Racquetball courts
Boating
Scuba diving
Fishing
Dining
Bar/Lounge
Continental breakfast
Coffee maker in room
Lounge
24 hour room service
Room service
Family plan
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
Childcare Service
Concierge desk
Laundry/Valet services
ATM/Cash machine
Nursery for children
Security
Wake-up service
Airline desk
In-Room Safe
Tour desk
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
Porters
Doctor on call
Video checkout
Gift shop
Copy service
Currency exchange
News stand
Overhead projector
Audio visual equipment
Projector
White board
Conference suite
Computer rental
Easel
Internet
High-speed internet
Parking
Parking
Indoor parking
Valet parking
Accessibility
Accessible facilities
Accessible rooms
Accessible parking
Room
DVD player
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Desk with lamp
Mini bar
Free newspaper
Heated guest rooms
Hairdryer in room
Outlet adapters
Turndown service
Bathroom telephone
Cribs available
In room movies
Sofa bed
Temperature control
Shower
Electronic door locks
Iron
Ironing board
International direct dial
Smoke detectors
Sprinklers in rooms
Bath tub

Dining

The Empress Room
Notably the most picturesque dining room in the city The Empress Room combines impeccable service with an exquisite menu. The finest ingredients with a farm to fork philosophy of bringing the region's epicurean-rich cuisine to your table are marveled into culinary masterpieces paired with an extensive wi
Bengal Lounge
Drawing inspiration from Queen Victorias role as the Empress of India this colonial style lounge is known throughout Victoria for its authentic curry buffet and signature cocktail menu. While new restaurants and lounges appear in Victoria regularly The Bengal Lounge is a favourite of residents and visito
Veranda
***Reservations are not taken for the Veranda***OPEN on May 8, 2015 Located just under the Empress sign and a brief walk from Victorias cruise ship terminal shopping and attraction centres The Veranda is the perfect setting for visitors and locals alike to enjoy the sights and sounds of Victorias picture
Afternoon Tea
63.00 May1-Sep30 53.00Oct1-Dec31plus applicable taxes **alll seated guests must pay full price** A time honored tradition for over a century the world renowned tea lobby of The Fairmont Empress has served Englands most beloved ritual and Victorias grandest tradition of Afternoon Tea to famed royalty ce
Prince and Princess Tea
We have tailored our renowned Afternoon Tea to suit the tastes of our tiniest travelers. Children can now experience the grandeur and elegance of the famous Tea Lobby and be made to feel like Princes and Princesses while participating in this coveted tradition.
Empress Room Harbourside
Notably the most picturesque dining room in the city The Empress Room combines impeccable service with an exquisite menu. The finest ingredients with a farm to fork philosophy of bringing the regions epicurean-rich cuisine to your table are marveled into culinary masterpieces paired with an extensive win
Afternoon Tea for Seniors
Enjoy the time honored tradition of Afternoon Tea at The Fairmont Empress at our special Seniors rate of 29.95 CAD. Available Monday - Friday through Nov to BC Residents 60yrs of age and older. For reservations 250 389 2727. Offer not combined with other offers.

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Fairmont Empress

Overall score

3.8 / 5
5.01.0
43 out of 43
Amenities:
3.7
Cleanliness:
4.3
Hotel staff:
4.1
Comfort:
4
Location:
4.8
Value:
3.4

81% would recommend to a friend.

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Review of Fairmont Empress

Reviewer score

5
5.01.0
Ivy L.
Business
TIANJIN
Apr 6, 2015

Awesome famil trip

Very convienience location with perfect view from the room and the dinning. The hotel building itself is a piece of art!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Fairmont Empress

Reviewer score

3
5.01.0
XDXD
Business
SHANGHAI
Feb 24, 2015

Good Location

Best location, but really too old, better to have an afternoon tea in the hotel but not living there.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

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Review of Fairmont Empress

Reviewer score

5
5.01.0
Cam.240
Business
Seattle
Jan 15, 2015

New Years

Great location and easy access to all Victoria has to offer.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Fairmont Empress

Reviewer score

4
5.01.0
Jungdoc
Business
Santa Monica
Jul 25, 2014

Beautiful Lady

Amazing hotel, great location, friendly, helpful staff: a lovely experience. Will go back soon.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Fairmont Empress

Reviewer score

3
5.01.0
Pygmy
Business
Victoria, canada
May 26, 2014

Weekend getaway

Hotel location was great as it was close to everything downtown. Of important note, the hotel does not have air conditioning--making for a couple of really warm nights but thankfully it Victoria cools down at night so you can open a window.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Review of Fairmont Empress

Reviewer score

4
5.01.0
Pink cow
Business
Washington
Jan 2, 2014

Family getaway

The location of the hotel is super convenient . If you want to take CVS city tour, the pick up stop is in front of the hotel.The room is nice although a little bit old. Staff is nice. The heater was broken in our room, they sent someone to check immediately and offered to move us to another room right away. I would highly recommend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Fairmont Empress

Reviewer score

5
5.01.0
Brendan M
Business
Victoria
Dec 31, 2013

Majestic Building

The empress is an impressive building situated in the heart of Victoria, Beautiful!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Pagliaccis

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Review of Fairmont Empress

Reviewer score

3
5.01.0
Budget3125
Business
USA
Jul 29, 2013

Needs Upgrades

The Empress was obviously a world class hotel at one time. It now boasts outdated rooms in desperate need of upgrade (lemon yellow fiberglass bathtubs) and a staff that cannot be bothered to even make eye contact, let alone offer a greeting. t was great to experience this classic property once, but I would not return until some serious investment is made in the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

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Review of Fairmont Empress

Reviewer score

4
5.01.0
mochabobu
Business
michigan
Jul 17, 2013

Fairmont Empress

Really grinds me when hotel charges $16 per day for internet access.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Fairmont Empress

Reviewer score

4
5.01.0
beghuadj
Business
British Columbia
Mar 26, 2013

Amazing

It was fun. The breakfast was great and the rooms had plenty of comfort.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Entertainment tip: Short walk from hotel

miniature world

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