Chateau Victoria Hotel

I like the location and the food served thru room service was above average. The lobby was under construction (a temporary hinderance) and the room was surprisingly small, especially the bathroom. This room didn't feel four star!

My wife and I were very happy with our stay at this hotel. We took the bus in and it was an easy walk from the bus stop, as well as to the visitor's centre, the inner harbor and Government street and all of the shops and restaurants that abound around there. The staff were all very friendly and helpful. The shuttle driver was great and was ready to take us nearly anywhere we wanted to go in the nearby neighborhoods. We enjoyed some latin jazz in the rooftop restauranr Vista 18. The prices are reasonable, as all rooftop restaurants tend to be much more expensive in my experience. We had a huge deck outside and the junior suite felt like home (my wife's words and she is much pickier about hotels than I am). I would definitely recommend this hotel. We used a promo code, but even without the discount, it was very worth the price and my wife and I were both very happy with it. They had a nice workout room and pool/jacuzzi, which we did not take advantage of. I would definitely stay here again!

The location of this hotel really was great. However, the room was very small.

This was perfect for our two night stay in Victoria. The suite was big enough to hang out in when it was too rainy to walk around outside. The suite also allowed for a little separation between kids and adults. The indoor pool was perfect--very deep (5' - 9') and clean--for the rainy weekend. We were close enough to attractions and restaurants and enjoyed a peekaboo view of the harbor. The room was clean and the staff was excellent, from the front desk crew to the housekeepers. Great value!

horrible second floor room. for the price even with a discount i wish i had stayed somewhere else. the lobby was nice but the floor i was on should never had guests on it. carpet in hallways was disgusting and laundry room and employee offices on this floor. people shutting doors at 3 am loudly. pay more and stay either on higher floor or somewhere else. good central location though.

I booked a one-bedroom suite with 2 queen beds through Orbitz and was told that I should call the hotel directly with any special requests. I called and requested a water view suite ( one bedroom suites have water or city view ). The male staff assured me that the 2 queen bed suites face the harbor so I should get a harbor view suite, and he will note my request. However when I checked in at 4 pm, the blond female staff on duty was quite unpleasant and she said the harbor view suites were not available so I was given a city view suite. She hurried through the check in though there was not a line waiting. I was quite disappointed by the let-down. The hotel was clean with good location though the view was below my expectations. I think the front desk staff should be better trained in customer service.

We wanted to sleep in so having a dark, quiet room was important and this room (3rd floor toward the rear) was perfect. The beds and linens were great too.

The hotel room is clean,and the bed is comfortable. Only noisy a bit...

Great service! Nothing too great at the hotel, like no affordable restaurant and no gift shop. It was near the water and great shops, so that was really great. The room was lovely, but I'll probably pick a hotel with a balcony next time. This was a great stay and I had a really nice time.