BEST WESTERN PLUS Carlton Plaza Hotel

3 stars
642 Johnson Street, Victoria, BC V8W 1M6
Hotel Overview
Reviewer score
4.1
out of 5
27 reviews
Great Stay

Beautiful place to stay. Beds were the best we have seen in any hotel. Staff friendly and... See full review

  • Milt777
  • Jul 10, 2014
Fantastic Staff

This is an old hotel that has had some renovation, so although it was fairly clean and comfortable... See full review

  • Debra F
  • Aug 29, 2013
Discover the best of Victoria at this elegant hotel- close to attractions, restaurants, shopping districts, Victoria's Inner Harbour and Save-on Foods Memorial Centre, 100% non-smoking! The BEST WESTERN PLUS Carlton Plaza Hotel is proud to offer the finest in accommodations and friendly customer service at an affordable rate! The convenient downtown location of this Victoria hotel is ideal for guests visiting the Royal British Columbia Museum, Craigdarroch Castle, Victoria's IMAX® Theater and is a short drive to the Butchart Gardens. Guests looking for things to do in Victoria will enjoy being close to local attractions, theaters, golf courses, and whale watching expeditions. Favorite attractions also include Antique Row and the Maritime Museum of British Columbia. This Victoria British Columbia hotel features spaciously-appointed guest rooms and suites, each equipped with free wireless high-speed Internet access, 37-inch flat screen televisions and cable television. The on-site restaurant, Stone's Throw is a great place to enjoy a delicious meal before sightseeing. Additional amenities at this British Columbia Inn include a fitness centre, guest laundry, business centre and meeting facilities. For superior customer service and a convenient location in Victoria, make a reservation at the BEST WESTERN PLUS Carlton Plaza Hotel!

BEST WESTERN PLUS Carlton Plaza Hotel Rooms

2 DOUBLE BEDS
2 DOUBLE BEDS,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON
1 QUEEN BED
1 QUEEN BED,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSMK,HISPD NET,3RD BED SOFA,FULL KITCHEN
1 KING BED
1 KING BED,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,HISPD,HANDICAP RM,COFMKR,HAIR,IRON
1 KING BED
1 KING BED,NSMK,HI SPEED NET,KITCHNT,MICRFG,2NDSOFA
1 QUEEN BED
1 QUEEN BED,NSMK,HI SPEED NET,FULL KITCH,2ND BD SOFA
2 DOUBLE BEDS
2 DOUBLE BEDS,NSMK,DXMNSTE,3RDSOF,400SQFT,FULKT,37FLTV

Amenities

  • High-speed internet
  • Non Smoking
General
Air conditioned
Non Smoking
Free local telephone calls
Elevators
Ice machine
Activities
Exercise gym
Horseback riding
Fishing
Dining
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Business center
Guest laundromat
Security
In-Room Safe
Barber shop
Copy service
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Room
Television with cable
Kitchen
AM/FM alarm clock
Free newspaper
Hairdryer in room
Cribs available
Sofa bed
Electronic door locks
Ironing board

Hotel Map

48.4273 -123.3658
Nearby airports
(YYJ), 25.00, KM, N;
Area description
Downtown

Dining

Stone's Throw Restaurant
Stone's Throw Restaurant, on premises, full service, French, open for: breakfast, lunch, dinner, It's all the food you know & love, some with a twist. Home of the "Triangle Burger", Stone's Throw is the place for a great breakfast, casual lunch, or

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (27)

Ratings and reviews for BEST WESTERN PLUS Carlton Plaza Hotel

Overall score

4.1 / 5
5.01.0
27 out of 27
Amenities:
3.6
Room cleanliness:
4.1
Hotel staff:
4.3
Room comfort:
3.9
Location:
4.3
Value:
4.1

89% would recommend to a friend.

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Review of BEST WESTERN PLUS Carlton Plaza Hotel

Reviewer score

5
5.01.0
Milt777
Business
Fort Worth, Texas
Jul 10, 2014

Great Stay

Beautiful place to stay. Beds were the best we have seen in any hotel. Staff friendly and accommodating. Will always stay here if we return to Victoria. Several places to eat within easy walking distance. We did not eat in the Stone's Throw. We used the valet parking and it was great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN PLUS Carlton Plaza Hotel

Reviewer score

4
5.01.0
Debra F
Business
Lemon Grove, CA
Aug 29, 2013

Fantastic Staff

This is an old hotel that has had some renovation, so although it was fairly clean and comfortable it was not really modern. The location is good, just a few blocks from Chinatown, and there are lots of shops and places to eat. The best thing about the hotel is the staff, they couldn't have been more helpful, answering questions, showing us where places were on maps, offering to print out stuff for us, letting us leave our luggage and car after we checked out so we could spend more time exploring Victoria. I cannot say enough good things about the staff at the Carlton Plaza, they were great.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: In Hotel

Leave your car at the hotel and take public transportation to explore the city. Parking and traffic can be a nightmare.

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Review of BEST WESTERN PLUS Carlton Plaza Hotel

Reviewer score

4
5.01.0
TanuBiswas
Business
Washington DC
May 29, 2013

Excellent location!

Very good hotel with easy accessibility to the waterfront. Walking distance to everything.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN PLUS Carlton Plaza Hotel

Reviewer score

3
5.01.0
Alvaro J
Business
Maple Ridge, BC
Mar 11, 2013

Good location but...

When I book the hotel I follow the review seen on this site. I was discontent when I arrive there and I found out little things that make me feel uneasy. As an example. The hotel does not offer freakfast. You have to buy from a restaureant beside of it. The bedrroom were clean but no much space. The smell in the corredor was no a welcome because there is an old odour that I can not descripbe. Location wise is great because is in a walking distance of shops, parliament and restaurance. However in my next stay I will look for something else. I promise to listen more my wife

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

There is the swan restaurant which food id good but pricey. The spagethi factory is few block from the hotel whihc offers a good italian food.

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Review of BEST WESTERN PLUS Carlton Plaza Hotel

Reviewer score

4
5.01.0
jsharphead
Business
Surrey, BC
Feb 17, 2013

Good Location

The room was comfortable and very clean and the cleaning staff were very nice. The front desk was not so inviting

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN PLUS Carlton Plaza Hotel

Reviewer score

5
5.01.0
Mike The Traveler1
Business
Portland, OR
Aug 21, 2012

Best experience ever!!!

This hotel is located in the heart of downtown Victoria. Everything is within walking distance, such as the bars, nightclubs, shops, waterfront, and the U.S. ferry. Also, the staff is very friendly as well. We arrived a few hours earlier than check-in and they were able to accommodate us with a room at no extra cost. I was very pleased with my stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN PLUS Carlton Plaza Hotel

Reviewer score

5
5.01.0
Mike The Traveler1
Business
Portland, OR
Aug 21, 2012

Great Stay!

Staff is friendly, room is clean and spacious. Ours had two double beds with a kitchen and a sofa bed. The sofa bed was very comfortable. The staff was very kind as well.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN PLUS Carlton Plaza Hotel

Reviewer score

4
5.01.0
Retired Tourist
Business
Green Bay
Jul 29, 2012

Good hotel

hotel was at a great location, easy walk to all down town attractions. clean and comfortable

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

Museum is a great educational experience

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Review of BEST WESTERN PLUS Carlton Plaza Hotel

Reviewer score

4
5.01.0
The Intrepid Two
Business
Reno, NV, USA
Aug 15, 2011

My wife and I Out and About

This hotel was in, what appeared to be, an older building in the downtown area. On the outside it was not so impresive, the lobby was not so impressive, however, the staff and location were very impressive. If I were to critque this hotel it would only be that from our room one of the two elevators was a bit noisy but they shut it off at 11:00 so it was not a huge problem. The other issue was a funny smell near the bed. We're guessing some one had a pet that piddled in there. Would we recomend this hotel to a friend? We would say that it was a fine hotel, and we did not regret staying there. Again the staff and location were great. If you're very picky you might want to stay somewhere else, otherwise, we were satisfied with the stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: Short walk from hotel

If you have not been to Victoria, BC then we recomend you take one of the guided tours of the city on your first day to get familiar with the surroundings and allow you to discover attractions that you would be intrested in looking at in more detail, later, in your stay.

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Review of BEST WESTERN PLUS Carlton Plaza Hotel

Reviewer score

4
5.01.0
Cincinnati guy
Business
Cincinnati, Ohio
Aug 8, 2011

Quality place

The Carlton far exceeded our expectations. We chose it based on its reasonable rates and good reviews, and were surprised at the clean and crisp bedding, parking, good bikes for clients' use, and -- most of all -- the really great staff. The location is excellent too, not in the center of the touristy area, but right next to shopping and great dining.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
2
Value:
1
Trip purpose:

Business

Dining tip: Short walk from hotel

There are so many really good modern restaurants nearby it's hard to list them ... but we loved both Ulla and the Brasserie l'Ecole

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