Orbitz

Vancouver Marriott Pinnacle Downtown Hotel

4 stars
1128 West Hastings Street, 1128 West Hastings Street, Vancouver, BC V6E 4R5
Hotel Overview
Reviewer score
4.3
out of 5
27 reviews
Short trip to Vancouver

One night stay. The room was clean. I liked the standup shower. The location is good, very close to... See full review

  • MarLeon
  • Sep 4, 2012
very good

check in took a little long but the staff were friendly and helpful. MEAL IN THE RESTAURANT WAS... See full review

  • GRAMPSx6
  • Aug 27, 2012
Make comfort and award-winning service your business at Coal Harbor

Award-winning service and a warm atmosphere make this downtown hotel a stand out for business and leisure travel. Close proximity to the Vancouver Convention Center and plenty of flexible meeting space make this a great location for successful business travel. Cruising through Vancouver? The Marriott Pinnacle is close to the cruise ship terminal and all the great tourist attractions in the city. Venture out to Robson Street for world-class shopping and dining. Or stroll through Stanley Park for a taste of British Columbia's boundless natural beauty.

 

Highlights
  • Steps from Coal Harbor, Vancouver Convention Center and cruise ship terminal
  • Award-winning service and wedding facilities
  • Spectacular views from every suite

 

Rooms

Classically decorated with clean lines and rich colors, guest rooms and suites keep travelers in comfort while wowing them with incredible views of the mountains, city and harbor. High quality bedding ensures a great night's sleep. High-speed Internet access (fees apply), ergonomic workstations and in-room media make working easy and enjoyable. Traveling with pets is simple here too, so ask the friendly concierge about the hotel's pet policy (fees apply).

 

Features

Convenience and beauty come together at this luxurious downtown hotel at Coal Harbor. Enjoy a casual meal at the on-site Showcase restaurant where menus feature extraordinary dishes made with simple ingredients. Reward yourself with a soak in the hot tub after utilizing the fitness center and lap pool or after a long day of shopping on nearby, world-renowned Robson Street. Stanley Park, the incredible 1,000-acre urban forest bordering the city, is a quick 5 minutes from the hotel and perfect for a walk or picnic. There's always something happening at iconic Canada Place and the Vancouver Convention Center, both within walking distance.

 

Transportation
  • Skytrain, Burrard Station (0.3 mi/0.5 km)
  • Cruise ship terminal at Coal Harbor (0.7 mi/1.2 km)
  • Seabus, Waterfront Station (0.7 mi/1.1 km)
  • Vancouver International Airport (9.4 mi/15.1 km)  

 

Attractions
  • Canada Place (0.4 mi/0.7 km)
  • Robson Street shopping district (0.5 mi/0.8 km)
  • Stanley Park (0.9 mi/1.5 km)

 

Business
  • Business services available
  • Spacious and stylish meeting rooms
  • High-speed Internet access (fees apply)

Amenities

  • Wireless internet
  • Indoor pool
  • Smoke-free policy
General
Air conditioned
Smoke-free policy
Pets allowed
Elevators
Ice machine
Activities
Indoor pool
Fitness center or spa
Health club
Exercise gym
Sauna
Tennis
Steam bath
Horseback riding
Scuba diving
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
24 hour room service
Room service
Vending machines
Services
24 hour front desk
Business center
Maid service
Laundry service
Express checkout
Concierge desk
Laundry/Valet services
ATM/Cash machine
Security
Wake-up service
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
FAX
Gift shop
Currency exchange
Drugstore
Florist
Internet
Wireless internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Free newspaper
Hairdryer in room
Outlet adapters
Turndown service
Cribs available
Temperature control
Iron
Ironing board
Bath tub

Hotel Map

49.2882 -123.1206
Area served
Vancouver
Nearby airports
Vancouver International Airport, (YVR), 14.90, KM, NE;
Area description
City Center, Location Type: City

Nearby points of interest

  • Port Metro Vancouver: 0.3 mi
  • Canada Place: 0.4 mi
  • General Motors Place: 0.9 mi

Dining

Show Case Restaurant and Bar
An award-winning dining experience among downtown restaurants in Vancouver, Show Case Restaurant and Bar features simple ingredients that create extraordinary meals. Enjoy a variety of diverse international flavors along with exceptional service.

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (27)

Ratings and reviews for Vancouver Marriott Pinnacle Downtown Hotel

Overall score

4.3 / 5
27 out of 27
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
4.4
Room comfort:
4.2
Location:
4.4
Value:
3.8

96% would recommend to a friend.

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Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

3
Anonymous
Business
Clewiston, Florida
Oct 11, 2010

Less than pleased

1.) At checkin there was only one of two rooms available 2.) Came back later, no rooms available. Clerk spelled other parties name wrong and it took the clerk a while to find the room. 3.) No bottled water in room. Was told there would be some there. 4.) Phone did not work well very staticy even after changeout. 5.) refrigerator did not work, maint. took it away but never replaced it. 6.) Told clerk at checkin that I would be self parking but she never gave me a parking pass. Consequently I received a ticket from the parking garage for my parking illeagally. 7.) Requested a floor with access to the concierge lounge, didn't have any left. 8.) Told front desk person of my less than great experience at this hotel. Was told they have over 400 guest and this was the only complaint. (I really wanted to hear that!)

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Joey Bentalls, The Keg

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

4
Anonymous
Business
Chicago, Il
Apr 22, 2009

Great Place

Went sking and then to business meetings

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Lots of great restaurants within walking distance

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

4
nancyr
Colorado
May 4, 2009

Location was central and great

The support staff was excellent - doormen,cleaning staff, fitness room staff. The main lobby staff varied and was not as helpful. Using the internet as a visitor to access locations was a problem. A visitor friendly service would be better instead of selling trips.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

Location of the hotel is excellent!

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

4
Anonymous
Business
Wash. D.C.
May 24, 2009

Vancouver Marriott Pinnacle Downtown Hot

Very friendly staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

4
Anonymous
San Antonio, TX
Jun 7, 2009

Good Hotel

Walking is expected. Be in good shape.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
3
Money-saving tip: Short walk from hotel

An inexpensive breakfast can be found at Moonpennies, one block away from the hotel.

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

4
No-Worries
Palo Alto, CA
Jun 28, 2009

Nice Place to Stay

My experience was fine. Nothing noteworthy, good or bad.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Dining tip: In Hotel

Artigiano is a great coffee place connected to hotel

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

4
Rabbi
Illinois
Aug 14, 2009

A fair experience

A 50th wedding anniversary marred by 2 out of 4 elevators inoperable for the entire week, noisy pressure washers outside, and a fire alarm at 6:45 a.m. caused by a permanent resident (no credit or compensation by hotel for the gross inconvienence).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

4
Anonymous
Los Angeles, CA
Aug 11, 2009

Beautiful & helpful

We arrived past midnight on a VERY busy night in Vancouver. Unfortunately, Orbitz had communicated 2 persons to the hotel so when 2 adults and 2 kids showed up with 1 bed - we had a problem. There was not an available room in the city but the manager was EXTREMELY helpful and they made up a bed on the floor for my kids and comped our breakfast. The room had been paid already so they couldn't discount that. It was a beautiful room and the hotel staff was all very gracious.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

4
Anonymous
Atlantic City, NJ
Sep 17, 2009

Top notch hotel accomodations!

We arrived at the hotel, on foot after a full day of car, air, and public transport to beautiful Vancouver. The staff and concierge at the hotel were a very helpful, courteous, professional yet down to earth group to deal with. The hotel is only a block from the Waterfront, a block from the Skytrain, and a short walk to the Water Taxi service (located next to the Convention Center on the water). A very short walk will take you to great restaurants and bars. We thoroughly enjoyed Vancouver!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
3
Sightseeing tip: Short walk from hotel

Use the concierge to direct you to local attractions, which are abundant. We took a the water bus at WAterfront Station, then public bus up to beautiful Grouse Mountain for a very small fee and came back the same way. Very good and cheap public transportation, just watch timetables.

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

4
Anonymous
Maryland
Oct 20, 2009

Pricey but convenient

The room was clean and comfortable, but the extra charges for the parking, the expensive food and the expensive internet were a bit prohibitive. The concierge was extremely helpful and informative and the location was perfect for the Downtown attractions. It was easy to drive to based on Google maps directions. The family had rooms on many different floors, but having limited access via elevator to other floors was a bit incovenient given that the wedding party was staying at the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
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