Vancouver Marriott Pinnacle Downtown Hotel

4 stars
View map of 1128, West Hastings Street, Vancouver, BC V6E 4R5

Hotel Overview

Reviewer score
4.3
out of 5
41 reviews
Business Travel

This hotel was outstanding -- the service, the location and the very friendly staff! I would stay... See full review

  • Traci Mills
  • Feb 23, 2015
great hotel and service

this hotel is really close to everything and a in a nice area, close to gastown and downtown. staff... See full review

  • zusaus
  • Jan 25, 2015

Award-winning service and a warm atmosphere make this downtown hotel a stand out for business and leisure travel. Close proximity to the Vancouver Convention Center and plenty of flexible meeting space make this a great location for successful business travel. Cruising through Vancouver? The Marriott Pinnacle is close to the cruise ship terminal and all the great tourist attractions in the city. Venture out to Robson Street for world-class shopping and dining. Or stroll through Stanley Park for a taste of British Columbia's boundless natural beauty.

 

Rooms

Classically decorated with clean lines and rich colors, guest rooms and suites keep travelers in comfort while wowing them with incredible views of the mountains, city and harbor. High quality bedding ensures a great night's sleep. High-speed Internet access (fees apply), ergonomic workstations and in-room media make working easy and enjoyable. Traveling with pets is simple here too, so ask the friendly concierge about the hotel's pet policy (fees apply).

 

Property features

Convenience and beauty come together at this luxurious downtown hotel at Coal Harbor. Enjoy a casual meal at the on-site Showcase restaurant where menus feature extraordinary dishes made with simple ingredients. Reward yourself with a soak in the hot tub after utilizing the fitness center and lap pool or after a long day of shopping on nearby, world-renowned Robson Street. Stanley Park, the incredible 1,000-acre urban forest bordering the city, is a quick 5 minutes from the hotel and perfect for a walk or picnic. There's always something happening at iconic Canada Place and the Vancouver Convention Center, both within walking distance.

 

Highlights
  • Steps from Coal Harbor, Vancouver Convention Center and cruise ship terminal
  • Award-winning service and wedding facilities
  • Spectacular views from every suite

 

Nearby attractions
  • Canada Place (0.4 mi/0.7 km)
  • Robson Street shopping district (0.5 mi/0.8 km)
  • Stanley Park (0.9 mi/1.5 km)

 

Business
  • Business services available
  • Spacious and stylish meeting rooms
  • High-speed Internet access (fees apply)
Transportation
  • Skytrain, Burrard Station (0.3 mi/0.5 km)
  • Cruise ship terminal at Coal Harbor (0.7 mi/1.2 km)
  • Seabus, Waterfront Station (0.7 mi/1.1 km)
  • Vancouver International Airport (9.4 mi/15.1 km)  

 

Amenities

  • WiFi
  • Indoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Concierge
Pet friendly
Elevators
Executive level
Ice machine
Activities
Indoor pool
Fitness center or spa
Fitness Center
Exercise gym
Sauna
Tennis
Steam bath
Horseback riding
Scuba diving
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Coffee shop
24 hour room service
Room service
Vending machines
Services
24 hour front desk
Business center
Maid service
Laundry service
Express checkout
Concierge desk
Laundry/Valet services
ATM/Cash machine
Wake-up service
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
FAX
Gift shop
Currency exchange
Drugstore
Florist
Internet
WiFi
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Free newspaper
Hairdryer in room
Outlet adapters
Turndown service
Cribs available
Temperature control
Iron
Ironing board
Bath tub

Hotel Map

49.2882 -123.1206
Area served
Vancouver
Nearby airports
Vancouver International Airport, (YVR), 14.90, KM, NE;
Area description
City Center, Location Type: City

Nearby points of interest

  • Marine Building: 0.2 mi
  • Vancouver Convention Centre: 0.2 mi
  • Port Metro Vancouver: 0.3 mi
  • Canada Place: 0.4 mi
  • Vancouver Lookout: 0.4 mi
  • Orpheum Theatre: 0.5 mi
  • Vancouver Public Library: 0.6 mi
  • B.C. Place Stadium: 0.8 mi
  • Rogers Arena: 0.9 mi
  • General Motors Place: 0.9 mi
  • Dr. Sun Yat-Sen Classical Chinese Garden: 1 mi
  • False Creek: 1.2 mi
  • Stanley Park: 1.2 mi
  • Granville Island: 1.3 mi
  • English Bay: 1.8 mi
  • Marine Building: 0.2 mi
  • Vancouver Convention Centre: 0.2 mi
  • Port Metro Vancouver: 0.3 mi
  • Canada Place: 0.4 mi
  • Vancouver Lookout: 0.4 mi
  • Orpheum Theatre: 0.5 mi
  • Vancouver Public Library: 0.6 mi
  • B.C. Place Stadium: 0.8 mi
  • Rogers Arena: 0.9 mi
  • General Motors Place: 0.9 mi
  • Dr. Sun Yat-Sen Classical Chinese Garden: 1 mi
  • False Creek: 1.2 mi
  • Stanley Park: 1.2 mi
  • Granville Island: 1.3 mi
  • English Bay: 1.8 mi
  • Kitsilano Pool: 1.9 mi
  • Capilano Suspension Bridge and Park: 2.7 mi
  • Bloedel Floral Conservatory: 3 mi
  • Queen Elizabeth Park: 3.2 mi
  • VanDusen Botanical Garden: 3.4 mi
  • Pacific Spirit Regional Park: 5.1 mi
  • Lynn Canyon Park: 5.9 mi
  • University of British Columbia: 6.1 mi
  • Museum of Anthropology: 6.3 mi
  • UBC Botanical Garden: 6.3 mi
  • Nitobe Memorial Garden: 6.4 mi
  • Garibaldi Provincial Park: 47.6 mi

Dining

Showcase Restaurant and Bar
Showcase Restaurant features flavorful international cuisine, highlighting the intriguing diversity of downtown Vancouver's dining style. Allow our friendly wait staff to guide you in choosing the best wine to complement your meal.

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (41)

Ratings and reviews for Vancouver Marriott Pinnacle Downtown Hotel

Overall score

4.3 / 5
5.01.0
41 out of 41
Amenities:
4
Cleanliness:
4.6
Hotel staff:
4.4
Comfort:
4.4
Location:
4.5
Value:
4

90% would recommend to a friend.

Sort by:
Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

3
5.01.0
Nobody in L.A.
Business
Los Angeles, CA
Mar 24, 2014

Not a bang for a buck

Average. Friendly staff and a good location though. Had to ask shower caps, mouth washers, bar soaps, skin lotions, etc. Felt the hotel wanted to save some costs. but way too frugal. Wouldn't go back.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Clewiston, Florida
Oct 11, 2010

Less than pleased

1.) At checkin there was only one of two rooms available 2.) Came back later, no rooms available. Clerk spelled other parties name wrong and it took the clerk a while to find the room. 3.) No bottled water in room. Was told there would be some there. 4.) Phone did not work well very staticy even after changeout. 5.) refrigerator did not work, maint. took it away but never replaced it. 6.) Told clerk at checkin that I would be self parking but she never gave me a parking pass. Consequently I received a ticket from the parking garage for my parking illeagally. 7.) Requested a floor with access to the concierge lounge, didn't have any left. 8.) Told front desk person of my less than great experience at this hotel. Was told they have over 400 guest and this was the only complaint. (I really wanted to hear that!)

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Joey Bentalls, The Keg

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

3
5.01.0
Manpreet K. Komal
Business
N/A
May 12, 2015

Convenient Hotel

Everything was clean. Wifi service was shady. Great views. Never tried restaurant. Walkable to everything was the best part.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

4
5.01.0
g.cnd
Single
vancouver island
Feb 15, 2014

great price

Comfortable bed. Small room but adequate. Great pricw .

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Single

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

4
5.01.0
885885747
Family
Salt Lake City, Utah
Apr 19, 2014

Great stay

We had a great stay at the Marriott. I was especially impressed with the friendliness and helpfulness of the staff. They made the stay enjoyable. I liked the location and view. It is a quick walk to the water. We bumped up to the concierge level room for $50 a night but it includes free wifi and free breakfast. Enjoyed our stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

4
5.01.0
Travel enough
Family
Cleveland, ohio
May 6, 2014

Hotel stay

Over all excellent stay; staff were professional and friendly, location was excellent (heart of downtown, nearly on the waterfront, train station 5 min or less walk)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Family

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

4
5.01.0
odubai
Family
jeddah,ksa
Feb 8, 2012

good service

good experiance.food is good.service is excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Family

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

4
5.01.0
Mariel
Couples
Washington, DC
Feb 21, 2012

Great spot near the Convention Center

The Marriott Pinnacle was a great location easy walking distance from the Convention Center. The in-hotel restaurant and bar had good food and service. The rooms were comfortable, and the lap-swimming pool was a great plus!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

4
5.01.0
GRAMPSx6
Couples
Saskatoon, Sk.
Aug 27, 2012

very good

check in took a little long but the staff were friendly and helpful. MEAL IN THE RESTAURANT WAS VERY GOOD.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

4
5.01.0
NikolaiS
Family
Los Angeles, California
Aug 23, 2012

Living in Vancouver Marriott Pinnacle Downtown Hotel

A good hotel at a great location. Close to the Skytrain line from the airport and just a step away from the water front. If you have a car, try parking somewhere else, as the lot rates here are upwards of past $30 for the day. The cheaper rate they tell you is one where you would have to drag yourself out of bed real early to move the car! If you are here on the weekend, go up a block or two, you can either find free parking, or parking a fraction of the cost.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Family

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