Vancouver Marriott Pinnacle Downtown Hotel

4 stars
View map of 1128, West Hastings Street, Vancouver, BC V6E 4R5

Hotel Overview

4.3 /5
Overall score
91%
Would recommend
Amenities:
4
Cleanliness:
4.6
Hotel staff:
4.4
Comfort:
4.4
Location:
4.5
Value:
4

Award-winning service and a warm atmosphere make this downtown hotel a stand out for business and leisure travel. Close proximity to the Vancouver Convention Center and plenty of flexible meeting space make this a great location for successful business travel. Cruising through Vancouver? The Marriott Pinnacle is close to the cruise ship terminal and all the great tourist attractions in the city. Venture out to Robson Street for world-class shopping and dining. Or stroll through Stanley Park for a taste of British Columbia's boundless natural beauty.

 

Rooms

Classically decorated with clean lines and rich colors, guest rooms and suites keep travelers in comfort while wowing them with incredible views of the mountains, city and harbor. High quality bedding ensures a great night's sleep. High-speed Internet access (fees apply), ergonomic workstations and in-room media make working easy and enjoyable. Traveling with pets is simple here too, so ask the friendly concierge about the hotel's pet policy (fees apply).

 

Property features

Convenience and beauty come together at this luxurious downtown hotel at Coal Harbor. Enjoy a casual meal at the on-site Showcase restaurant where menus feature extraordinary dishes made with simple ingredients. Reward yourself with a soak in the hot tub after utilizing the fitness center and lap pool or after a long day of shopping on nearby, world-renowned Robson Street. Stanley Park, the incredible 1,000-acre urban forest bordering the city, is a quick 5 minutes from the hotel and perfect for a walk or picnic. There's always something happening at iconic Canada Place and the Vancouver Convention Center, both within walking distance.

 

Highlights
  • Steps from Coal Harbor, Vancouver Convention Center and cruise ship terminal
  • Award-winning service and wedding facilities
  • Spectacular views from every suite

 

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Amenities

  • WiFi
  • Indoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Concierge
Pet friendly
Elevators
Executive level
Ice machine
Activities
Indoor pool
Fitness center or spa
Fitness Center
Exercise gym
Sauna
Tennis
Steam bath
Horseback riding
Scuba diving
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Coffee shop
24 hour room service
Room service
Vending machines
Services
24 hour front desk
Business center
Maid service
Laundry service
Express checkout
Concierge desk
Laundry/Valet services
ATM/Cash machine
Wake-up service
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
FAX
Gift shop
Currency exchange
Drugstore
Florist
Internet
WiFi
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Free newspaper
Hairdryer in room
Outlet adapters
Turndown service
Cribs available
Temperature control
Iron
Ironing board
Bath tub

Hotel Map

49.2882 -123.1206
Area served
Vancouver
Nearby airports
Vancouver International Airport, (YVR), 14.90, KM, NE;
Area description
City Center, Location Type: City

Nearby points of interest

  • Marine Building: 0.2 mi
  • Vancouver Convention Centre: 0.2 mi
  • Port Metro Vancouver: 0.3 mi
  • Canada Place: 0.4 mi
  • Vancouver Lookout: 0.4 mi
  • Orpheum Theatre: 0.5 mi
  • Vancouver Public Library: 0.6 mi
  • B.C. Place Stadium: 0.8 mi
  • Rogers Arena: 0.9 mi
  • General Motors Place: 0.9 mi
  • Dr. Sun Yat-Sen Classical Chinese Garden: 1 mi
  • False Creek: 1.2 mi
  • Stanley Park: 1.2 mi
  • Granville Island: 1.3 mi
  • English Bay: 1.8 mi
  • Marine Building: 0.2 mi
  • Vancouver Convention Centre: 0.2 mi
  • Port Metro Vancouver: 0.3 mi
  • Canada Place: 0.4 mi
  • Vancouver Lookout: 0.4 mi
  • Orpheum Theatre: 0.5 mi
  • Vancouver Public Library: 0.6 mi
  • B.C. Place Stadium: 0.8 mi
  • Rogers Arena: 0.9 mi
  • General Motors Place: 0.9 mi
  • Dr. Sun Yat-Sen Classical Chinese Garden: 1 mi
  • False Creek: 1.2 mi
  • Stanley Park: 1.2 mi
  • Granville Island: 1.3 mi
  • English Bay: 1.8 mi
  • Kitsilano Pool: 1.9 mi
  • Capilano Suspension Bridge and Park: 2.7 mi
  • Bloedel Floral Conservatory: 3 mi
  • Queen Elizabeth Park: 3.2 mi
  • VanDusen Botanical Garden: 3.4 mi
  • Pacific Spirit Regional Park: 5.1 mi
  • Lynn Canyon Park: 5.9 mi
  • University of British Columbia: 6.1 mi
  • Museum of Anthropology: 6.3 mi
  • UBC Botanical Garden: 6.3 mi
  • Nitobe Memorial Garden: 6.4 mi
  • Garibaldi Provincial Park: 47.6 mi

Dining

Showcase Restaurant and Bar
Showcase Restaurant features flavorful international cuisine, highlighting the intriguing diversity of downtown Vancouver's dining style. Allow our friendly wait staff to guide you in choosing the best wine to complement your meal.

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (43)

Ratings and reviews for Vancouver Marriott Pinnacle Downtown Hotel

Overall score

4.3 / 5
5.01.0
43 out of 43
Amenities:
4
Cleanliness:
4.6
Hotel staff:
4.4
Comfort:
4.4
Location:
4.5
Value:
4

91% would recommend to a friend.

Sort by:
Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

4
5.01.0
Fauna
Business
SanAntonio,Tx.
Jan 19, 2011

Vancouver Marriot Pinnacle

The Marriot in Vancouver was a great place to stay. The employees were very nice and helpful with directions to various places of interest.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Clewiston, Florida
Oct 11, 2010

Less than pleased

1.) At checkin there was only one of two rooms available 2.) Came back later, no rooms available. Clerk spelled other parties name wrong and it took the clerk a while to find the room. 3.) No bottled water in room. Was told there would be some there. 4.) Phone did not work well very staticy even after changeout. 5.) refrigerator did not work, maint. took it away but never replaced it. 6.) Told clerk at checkin that I would be self parking but she never gave me a parking pass. Consequently I received a ticket from the parking garage for my parking illeagally. 7.) Requested a floor with access to the concierge lounge, didn't have any left. 8.) Told front desk person of my less than great experience at this hotel. Was told they have over 400 guest and this was the only complaint. (I really wanted to hear that!)

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Joey Bentalls, The Keg

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Bakersfield, CA
Mar 17, 2010

great get away

Very nice hotel. Was located in walking distance of many attraction.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

5
5.01.0
Mexican curious
Business
Mexico city
Jan 4, 2010

Great attitude

I really enjoy the good service, the staff was very pleasant, they wer always smiling and helping me. The concierge was very helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

4
5.01.0
Seasoned traveller.
Business
Dallas, TX
Oct 27, 2009

Great hotel and location

Dependable Marriott quality. Excellent staff. Within easy walking distance of most everything in Vancouver. Expensive parking!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
1
Comfort:
2
Location:
1
Value:
1
Trip purpose:

Business

Time-saving tip: Not Applicable

Only rent a car for a couple of days to visit attractions outside of the city to save on expenses and there are lots of rental agencies downtown. When factoring in the high cost of hotel parking ($20-25 per day), its cheaper to take cabs.

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Maryland
Oct 20, 2009

Pricey but convenient

The room was clean and comfortable, but the extra charges for the parking, the expensive food and the expensive internet were a bit prohibitive. The concierge was extremely helpful and informative and the location was perfect for the Downtown attractions. It was easy to drive to based on Google maps directions. The family had rooms on many different floors, but having limited access via elevator to other floors was a bit incovenient given that the wedding party was staying at the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Atlantic City, NJ
Sep 17, 2009

Top notch hotel accomodations!

We arrived at the hotel, on foot after a full day of car, air, and public transport to beautiful Vancouver. The staff and concierge at the hotel were a very helpful, courteous, professional yet down to earth group to deal with. The hotel is only a block from the Waterfront, a block from the Skytrain, and a short walk to the Water Taxi service (located next to the Convention Center on the water). A very short walk will take you to great restaurants and bars. We thoroughly enjoyed Vancouver!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Use the concierge to direct you to local attractions, which are abundant. We took a the water bus at WAterfront Station, then public bus up to beautiful Grouse Mountain for a very small fee and came back the same way. Very good and cheap public transportation, just watch timetables.

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

5
5.01.0
Docwriter
Business
Worcester, MA
Sep 14, 2009

What a view!

I felt welcomed from first moment to last. All staff were delightful; the concierge service was especially helpful.I enjoyed a spectacular harbor view from the 27th floor. The location is ideal to all downtown and harbor attractions.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

If you don't have too much luggage, take the Canada line from the airport to hotel for about 3 dollars; it is brand new and much quicker than any shuttle service.

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

4
5.01.0
Rabbi
Business
Illinois
Aug 14, 2009

A fair experience

A 50th wedding anniversary marred by 2 out of 4 elevators inoperable for the entire week, noisy pressure washers outside, and a fire alarm at 6:45 a.m. caused by a permanent resident (no credit or compensation by hotel for the gross inconvienence).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Vancouver Marriott Pinnacle Downtown Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Los Angeles, CA
Aug 11, 2009

Beautiful & helpful

We arrived past midnight on a VERY busy night in Vancouver. Unfortunately, Orbitz had communicated 2 persons to the hotel so when 2 adults and 2 kids showed up with 1 bed - we had a problem. There was not an available room in the city but the manager was EXTREMELY helpful and they made up a bed on the floor for my kids and comped our breakfast. The room had been paid already so they couldn't discount that. It was a beautiful room and the hotel staff was all very gracious.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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