We thoroughly enjoyed our 5 nights taking advantage of the pool/health facilities. Staff, bellhops, concierge, housekeeping, etc all very friendly and helpful. We did not eat in the restaurant because it was too pricey, and there were lots of
terrific other places to eat all around.
The location couldn't be better. Everything is walkable or bus-able or bike-able or sky-train-able. See you again!
Everyone from the front door people to the front desk to the housekeeping staff were very polite and all wearing smiles. The room was clean and the furniture was very new-ish. The only complaint that I have, if I could even call it a complaint,
was that our window view was of an older and not so nice looking hotel. I also got $32 with the low price guarantee which was a nice little bonus. I would definitely stay at this hotel again. The location is great as well. Everything we wanted to do on our trip was within walking distance.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
La Brasserrie is a very cozy place within walking.g distance that had good German beer and 1$ oyster shooters.
I'm probably being too picky for this review, but Sutton Place was rated as a 5 Star, which it definitely is not. The rooms, bathrooms, and common areas need an update, and it feels dowdy. The service was fine, but certainly did not make up for
the physical plant.
This hotel was perfect, minus two major flaws. If you are in a conjoining room, be prepared to hear everything your neighbor says and does with perfect clarity. Bring your sleeping pills and earplugs. Then, if you like to be on the internet in
your room, be prepared to pay a ridiculous rate, it is not free. You will be gouged as well if you snack from the honor bar or order room service. I could have had gone out twice to a really nice restaurant for what I paid in one room service charge, thus the "average" rating on the value scale. Other than that it is a very beautiful and comfortable hotel.
This was the best hotel I've found in Vancouver. It's in a great location downtown and within easy walking distance of sky train lines. In the past, I've stayed at less expensive hotels closer to Granville St. and further south (towards False
Creek), but found that a few blocks can make a big difference with respect to safety in downtown Vancouver, especially after dark. I had none of those concerns in the area where Sutton Place is located.
The hotel itself is very nice and the staff is excellent.