Hotel details


 to  11/30/2009 - 12/02/2009

 

The Sutton Place - Vancouver

845 Burrard Street, Vancouver, BC V6Z 2K6

of Logan Int'l airport

5 stars out of 5

Check in:
Check out:

Guests:
|
Rooms:

 
 


Room Availability

There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.

Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

Just steps away from Robson Street Shopping and an exclusive Sutton Shopper Program...

Few hotels can rival the elegance, European charm and hospitality of the AAA Five Diamond rated Sutton Place Hotel, situated in the heart of downtown Vancouver. The spectacular setting, with recently renovated luxurious guestrooms, allows guests to experience exceptional service and all the needed amenities within the cosmopolitan ambience of the city set against a majestic backdrop of mountains and sea.

With its opulent surroundings, The Sutton Place Hotel, Vancouver brings a taste of Europe to one of North America's most beautiful cities. Luxury abounds from the lavishly appointed guest rooms and conference facilities to the innovative French continental cuisine and complete beauty and fitness center at Vida Wellness Spa.

The Sutton Place Hotel, a perennial Condé Nast Traveler Gold List favorite and one of Travel and Leisure's Top 500 list, is located in the heart of the city, just steps from the arts and entertainment districts, and within walking distance of the chic boutiques on Robson Street - one of Canada's most popular shopping areas. Guests of The Sutton Place Hotel also receive the exclusive Sutton Shopper Program Brochure upon check in, offering discounts from the trendiest of shops and boutiques.

Newly renovated guestrooms with a boutique style and traditional flare.

At The Sutton Place Hotel, their newly refurbished guestrooms range in size from spacious single accommodation in our Sutton Guestrooms to breathtaking cityscape views on the Deluxe Guestroom Floors, all complete with luxurious amenities including a well-stocked mini-bar, in-room safes, plush bathrobes, hair dryer, umbrella, high speed internet access, web TV and cordless two-line telephones with voice mail, 27" flat screen televisions, DVD/CD players. There are 46 Executive and Grand bedroom suites available in addition to the luxurious 351 guestrooms.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.7 out of 5

(32 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 845 Burrard Street, Vancouver, BC, Canada  V6Z 2K6  

 
 

Area served

Located in the heart of the city and just blocks away from the finest shopping, arts and entertainment districts.

Area airports

YVR

This property has a smoke-free policy

Amenities

  • Meeting/banquet facilities
  • Room service
  • Fitness Center or Spa
  • Concierge
  • Pool
  • Restaurant
  • Internet Access
  • Wireless internet
  • Conference Facilities
  • Health Club
  • Business center
  • Smoke-free policy
  • Handicapped rooms/facilities
  • Pets OK
  • Spa services
  • Fitness room

Dining

Gerard Lounge

Gerard Lounge at The Sutton Place Hotel is a perfect spot for informal meetings with business associates and casual get-togethers with friends. Decorated unlike any other lounge in Vancouver, Gerard's interior is reminiscent of an English country club with a charming and comfortable atmosphere. It features deep-toned panelled wood-walls, an Old World tapestry, original oil paintings, leather and wingback chairs, subdued lighting and a cozy fireplace. A bevelled-glass mirror and polished brass bottle shelves showcase Gerard's curved marble-topped bar. Gerard is also a favourite with the Celebrity set while filming in Vancouver.

La Boulangerie Bakery & Café

The sweetest spot on Burrard Street awaits you…La Boulangerie offers guests gourmet coffees, sandwiches, cakes for any occasion and the most sinful creations made fresh daily by our very own Master Chocolatier and Pastry Chef, Wolfgang Dauke.

Fleuri Restaurant

Something unique in both style and cuisine has been created at the award winning Fleuri Restaurant, located on the lobby level of The Sutton Place Hotel. The Fleuri's décor is reminiscent of a grand European manor, with damask wall coverings and original artwork. The overall atmosphere is elegant, romantic and refined. A passion for food and wine is truly exemplified in Fleuri's innovative classical menu, Fresh Sheet items of the day and weekly five-course tasting menus. Exquisitely prepared and perfectly proportioned courses feature the very best of continental cuisine, inspired by the bounty of Pacific Northwest produce, game, seafood and wines.

Meeting facilities

Our elegant, sunlit meeting & banquet rooms provide the ambience for festive social occasions or productive business affairs. Dedicated professional staff provides the best Accommodations in Vancouver with impeccable service and attention to detail. Sixteen individually designed meeting rooms offer exquisite surroundings and the latest in technological equipment. The on-staff catering professionals are pleased to assist with menu planning, floral arrangements and audiovisual needs.

Please enter check-in and check-out dates to the right to select a room

Grande Suite

You are surrounded in sheer elegance in our Grand Suites. Grand Suites offer the best for the most discerning traveler, with spacious accommodation of over 400 square feet including a living room separated by double French doors from your bedroom. Each luxuriously appointed and newly renovated Grand Suite offers two televisions, one of which is a flat screen 27", CD/DVD players, in-room electronic safes, fully stocked mini bar, hi-speed internet access, cordless telephones, plush terry robes and much more. At The Sutton Place Hotel, Vancouver you just don't stay with us...you escape with us. Escape to luxury and award-winning service.

Deluxe Room

Take in the cityscape views with your deluxe guestroom. Enjoy your king or twin-bedded deluxe guestroom view offering you all the comforts of home and a better view of our beautiful city. Each luxuriously appointed and newly renovated Deluxe Guestroom offers a flat screen 27" television, CD/DVD player, in-room electronic safe, fully stocked mini bar, hi-speed internet access, cordless telephones, plush terry robes and much more. At The Sutton Place Hotel, Vancouver you just don't stay with us...you escape with us. Escape to luxury and award-winning service.

Executive Room

Ideal for the traveler who wants a bit more space for their stay. Luxuriate in an Executive Suites offering you a separate seating area from your bedroom. Each luxuriously appointed and newly renovated Executive Suite offers two televisions, one of which is a flat screen 27", CD/DVD players, in-room electronic safes, fully stocked mini bar, hi-speed internet access, cordless telephones, plush terry robes and much more. At The Sutton Place Hotel, Vancouver you just don't stay with us...you escape with us. Escape to luxury and award-winning service.

Premium Room

Luxurious Accommodations, One King Bed - Floors 19 to 21 Signature Sutton Serenity Sleeper Bed & Rain Showerhead Upgraded Premium "London Collection" Spa Amenities 27" Flatscreen TV, CD/DVD, Surround Sound, Electronic Safe & Mini Bar High Speed Internet Access & WIFI-Internet Service(fees apply)

Sutton Room

Sutton Style and elegance abounds from each newly renovated king or twin-bedded Sutton guestroom. Each luxuriously appointed and Sutton Guestroom offers a flat screen 27" television, CD/DVD player, in-room electronic safe, fully stocked mini bar, hi-speed internet access, cordless telephones, plush terry robes and much more. At The Sutton Place Hotel, Vancouver you just don't stay with us...you escape with us. Escape to luxury and award-winning service.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.7 out of 5

(32 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

5 out of 5

Good business hotel

business traveler Nov 12, 2009

Would recommend to a friend!

Unusually quiet, especially given being in a busy downtown area. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Business


Expand full review

Score

5 out of 5

Quick tip

The best hotel experience

Deb Oct 13, 2009

Would recommend to a friend!

My daughter and I vacation together every year, and this year we chose Vancouver for the nightlife, restaurants, celebrity ... sightings, and shopping. The Sutton Place was in a perfect location, within walking distance of everywhere we wanted to go. The staff, especially the doormen, were extremely pleasant, helpful, and we felt very welcome and secure each time we walked through the entrance. The hotel lobby is beautiful, as were the rooms and the view of the city from our window. And the beds-- it was the most comfortable night of sleep I've ever experienced in a hotel room. Other details greatly appreciated: a well-equipped gym, a large vanity sink in the bathroom, information about Vancouver provided in the room, taxis available right outside the front doors, excellent bedding. We are planning another trip to Vancouver in the Spring, and most definately would stay at The Sutton Place again.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family

Dining tip, Short Walk

Yaletown is a must for the dining and nightlife choices. Highly recommend the Glowbal Grill & Satay Bar. And the JapaDog stand right on the corner near The Sutton Place!


Expand full review

Score

5 out of 5

Quick tip

Great location, elegant property

Rich Sep 14, 2009

Would recommend to a friend!

The staff was extremely friendly, professional, and helpful. The property was classy, well-decorated, relatively modern. ... Location was terrific, within walking distance of major downtown attractions, dining, and Canada Place -- the launch point for many tours and such. Would definitely stay there again.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples

Recreation/Attractions tip, Short Walk

Vancouver Trolley Tours provides a terrific, well-narrated, easy-off/easy-on tour of the city and major attractions such as Stanley Park. It has an early-morning pick-up point right across the street from the hotel, which makes access much easier.


Expand full review


See all 32 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Dining tip, Short Walk

Yaletown is a must for the dining and nightlife choices. Highly recommend the Glowbal Grill & Satay Bar. And the JapaDog stand right on the corner near The Sutton Place!

--Deb, Pittsburgh, PA Oct 13, 2009

Recreation/Attractions tip, Short Walk

Vancouver Trolley Tours provides a terrific, well-narrated, easy-off/easy-on tour of the city and major attractions such as Stanley Park. It has an early-morning pick-up point right across the street from the hotel, which makes access much easier.

--Rich, Fairfax, VA Sep 14, 2009

Dining tip, Short Walk

Cin Cin restaurant for dinner was great and only a block or two away.

--HAL, Durango Colorado Aug 13, 2009

See all quick tips

Reviews from our customers

Overall score

4.7 out of 5

(32 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

5 out of 5

Good business hotel

business traveler Nov 12, 2009

Would recommend to a friend!

Unusually quiet, especially given being in a busy downtown area. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Business


Expand full review

Score

5 out of 5

Quick tip

The best hotel experience

Deb Oct 13, 2009

Would recommend to a friend!

My daughter and I vacation together every year, and this year we chose Vancouver for the nightlife, restaurants, celebrity ... sightings, and shopping. The Sutton Place was in a perfect location, within walking distance of everywhere we wanted to go. The staff, especially the doormen, were extremely pleasant, helpful, and we felt very welcome and secure each time we walked through the entrance. The hotel lobby is beautiful, as were the rooms and the view of the city from our window. And the beds-- it was the most comfortable night of sleep I've ever experienced in a hotel room. Other details greatly appreciated: a well-equipped gym, a large vanity sink in the bathroom, information about Vancouver provided in the room, taxis available right outside the front doors, excellent bedding. We are planning another trip to Vancouver in the Spring, and most definately would stay at The Sutton Place again.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family

Dining tip, Short Walk

Yaletown is a must for the dining and nightlife choices. Highly recommend the Glowbal Grill & Satay Bar. And the JapaDog stand right on the corner near The Sutton Place!


Expand full review

Score

5 out of 5

Quick tip

Great location, elegant property

Rich Sep 14, 2009

Would recommend to a friend!

The staff was extremely friendly, professional, and helpful. The property was classy, well-decorated, relatively modern. ... Location was terrific, within walking distance of major downtown attractions, dining, and Canada Place -- the launch point for many tours and such. Would definitely stay there again.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples

Recreation/Attractions tip, Short Walk

Vancouver Trolley Tours provides a terrific, well-narrated, easy-off/easy-on tour of the city and major attractions such as Stanley Park. It has an early-morning pick-up point right across the street from the hotel, which makes access much easier.


Expand full review

Score

5 out of 5

Quick tip

hotel and area review

HAL Aug 13, 2009

Would recommend to a friend!

It was a lovely hotel in a great location. The staff was friendly. The best thing was the large, comfortable room. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
5

Traveler type: Couples

Dining tip, Short Walk

Cin Cin restaurant for dinner was great and only a block or two away.


Expand full review

Score

5 out of 5

Worth the price

Infrequent traveller Aug 13, 2009

Would recommend to a friend!

This is a fine luxury hotel in a prime downtown Vancouver location. Service was exceptional. Concierge desk was extremely ... helpful and informative; they can do it all for you. Onsite parking is available and pricey, but a car is helpful for out of town excursions. Stanley Park is a must see and is within walking distance.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family


Expand full review

Score

5 out of 5

Quick tip

Luxurious style, comfort, service

Louie Jun 20, 2009

Would recommend to a friend!

I have been staying across the street at Sheraton. Never again, Sutton Place was warm and comforting compared to cold and ... corporate at Sheraton.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Friends

Shopping tip, Short Walk

Brurrard and Robson, doesn't get any better.


Expand full review

Score

3 out of 5

Kinda Disappointing

Busy Mom Jun 16, 2009

Would recommend to a friend!

The room size is okay for a suite. The bathroom is kinda old. The location of our room is not good at all. It faces the ... back alley of some buildings and the main street, so at night when we were about to sleep, it was really noisy due to the downtown party crowd.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
3
Value:
3
Dining options:
3

Traveler type: Family


Expand full review

Score

5 out of 5

Quick tip

We had a wonderful, relaxing time

Allan May 31, 2009

Would recommend to a friend!

I commented to my wife about the bed being too firm after our first night. She mentioned it to the front desk on her way to ... the pool that morning. Housekeeping were right on it to fix the problem with an extra padding on our mattress. Problem was solved quickly and efficiently Everything about our stay was perfect. The staff, room, pool...everything.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Dining tip, Short Walk

Most of our meals were outside the hotel at the many sidewalk cafes. One of the great things about Vancouver is the downtown dining within walking distance.


Expand full review

Score

4 out of 5

Quick tip

Clean, upscale, and great location

karmenfl May 25, 2009

Would recommend to a friend!

Hotel is in a great location one block away from Robson Street. There are many cafes as well as many places to eat and ... shop. The hotel room is very clean and lobby is immalculate. Staff can be overly friendly bordering on being ingratiating ~ take it as that. The people frequenting the hotel appear to be older with money. I felt a little under dressed with my jeans in the lobby ~ probably because I am American. The chocolate buffet is to die for. It is a must try and experience for the chocoholic for $27CAD. The one thing I did not like was the $30CAD a day for parking, even for self-park. But, you stay at an upscale place there are costs.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Couples

Shopping tip, Short Walk

Very close to Robson street and no shortage of cool places to eat.


Expand full review

Score

4 out of 5

Nice but old

Running Family May 11, 2009

Would recommend to a friend!

Excellent value for spacious one bed room suite for family of four. A king size bed in the bedroom and queen size bed in the ... living room for kids. Everything was great except dust everywhere in the room.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
1
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Family


Expand full review

Score

5 out of 5

Excellent Location

Lance Oct 4, 2008

Would recommend to a friend!

Everyone we came in contact with was very professional and pleasant. The front desk greeted us as soon as we entered and ... that process went smoothly. We did not rent a car. Everything was walking distance. We did rent bicycles (to do Stanley Park). You have many options to do side trips and the concierge will help you there. We did not dine at the restaurant. A ton of eateries lie outside the door and we had great meals there. Recommend!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

5 out of 5

Quick tip

My review of The Sutton Place - Vancouver

Ron Sep 28, 2008

Would recommend to a friend!

The hotel is beautiful and in a good location. We were upgraded to an apartment because our first room had 2 twin beds ... although we had requested a king. It was perfect with a balcony and very comfortable.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples

Dining tip, Short Walk

A good Thai restaurant is right across the street.


Expand full review

Score

5 out of 5

Quick tip

Great Charm

Arthur Sep 22, 2008

Would recommend to a friend!

The Sutton Place room was comfortable but not very spacious. Furniture and decor were well appointed. The Bathroom was ok, ... spacious and fairly well appointed. Staff were extremly helpful and pleasant,providing clear and good directions to areas around the hotel where restaurants and stores are located. Overall the location, Staff and accomadations were very good. we did not use the Dining facilities as we felt they were grossly overpriced compared to facilities in the area.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples

Dining tip, Short Walk

Great Oyster House two blocks away


Expand full review

Score

5 out of 5

Quick tip

Great Location to Shopping

Valerie Aug 27, 2008

Would recommend to a friend!

Very nice hotel, close to shopping in a nice neighborhood. Rooms were large. Staff helpful and pleasant. Hotel restaurant was ... expensive but there are many options in the neighborhood.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
2

Traveler type: Couples

Shopping tip, Short Walk

One block from Robson shopping street!


Expand full review

Score

5 out of 5

Quick tip

Great Location

Donna May 27, 2008

Would recommend to a friend!

This hotel is perfectly located - close to shopping, dining and transporation to other areas. The hotel staff was incredibly ... helpful, made us feel welcome from the moment we arrived and throughout our stay - and gave us wonderful recommendations for dining and sightseeing options. I would definitely recommend the Sutton Place!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Friends

Shopping tip, Short Walk

Lots of fun shops!


Expand full review

Score

5 out of 5

Quick tip

Wow! Terrific hotel

Larry Mar 29, 2008

Would recommend to a friend!

The Sutton Place was almost perfectly located near the corner of Robson and Burrard. The room was excellent (a deluxe), the ... bed was one of the most comfortable I slept in, and cleanliness outstanding. Robes, an umbrella, a free safe. Wireless cost was high ($15/night!), but there were several free hotspots bleeding into the room so after the first night, no problem. Though slightly expensive, the Eggs Benedict with salmon was amazing in the hotel restaurant. A short walk to most downtown attractions including Stanley Park and the Convention Center. Last time I stayed in the equally nice Vancouver Hotel (Fairmount). Sutton Place was better for the money.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Business

Dining tip, Short Walk

Go left out the front a half block then left on Robson for lots of good grub. If you like, go right out the front and you are a half-block from a very nicely IGA grocery stocked with quality produce and other goodies. You can't go hungry.


Expand full review

Score

2 out of 5

messed up staff - tiny rooms

Yvonne Feb 12, 2008

we got there and we asked if there were two bed suites we could upgrade to. they said yes. On our last day we had until 3pm ... before going to the airport and decided to walk around Granville Island. We called the concierge to find out what time the shops opened on a tues morning. He told us 9AM. We cabbed down at 9:30 only to find nothing opened until 11AM. We already had breakfast so we sat with our tea for 90 minutes in the marketplace killing time. We will never stay here again nor recommend it to anyone. iI feel totally ripped off. Oh and lets not forget the route from hell to the pool. up one floor, walk down two stairwells and two long halls to get there. everyone who came into the room commented on how lame the pool access was for anyone.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
1
Hotel check-in:
1
Maintenance:
5
Location:
1
Room cleanliness:
5
Hotel Staff:
1
Value:
1
Dining options:
4

Traveler type: Business


Expand full review

Score

5 out of 5

Quick tip

Great location, good staff, good quality

Kenneth Sep 23, 2007

We arrived late and were upgraded for no charge. The hotel is within walking distance of so many dinning and tourist ... attractions. Our suite had a separate bedroom and sitting room with a love seat and two chairs. We also had separate shower and tub, which was nice. No refrigerator or kitchenette, kind of a European flare (relax in your room, eat in the restaurant). Modern TV, DVD and a huge window view of downtown topped the list. The work out room was above average, TVs 4 running machines, 2 stairclimber things and plenty of free weights etc (no waiting lines, Everything was excellent, my one complaint was a flashing fluorescent light. The staff immediately replaced the bulb, but within hours it was flashing again.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
2
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Couples

Recreation/Attractions tip, Long Walk

Walk to the harbor, it is Fantastic.


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Score

5 out of 5

Quick tip

Great experience

David Sep 13, 2007

Would recommend to a friend!

Location, location, location. The Sutton Place is right around the corner from great shopping and eating establishments. ... There is a grocery/deli within a block and across the street is a cinema. A car is not needed as all tourist attractions of Vancouver are within easy walking distance of this hotel. The hotel itself is excellent and quiet. All amenities are available and the concierge is available 24/7 for anything you may need.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
3
Dining options:
4

Traveler type: Couples

Dining tip, Short Walk

There is a great Thai restaraunt across the street.


Expand full review

Score

5 out of 5

Quick tip

Service oriented, all guests feel like VIPs.

Steven Sep 2, 2007

Would recommend to a friend!

The Sutton Place has better than average rooms but the staff makes up for any shortcomings with fantastic service. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Single

Shopping tip, Short Walk

Vancouver's hot shopping district (Robson Street) is one block away.


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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Dining tip, Short Walk

Yaletown is a must for the dining and nightlife choices. Highly recommend the Glowbal Grill & Satay Bar. And the JapaDog stand right on the corner near The Sutton Place!

--Deb, Pittsburgh, PA Oct 13, 2009

Recreation/Attractions tip, Short Walk

Vancouver Trolley Tours provides a terrific, well-narrated, easy-off/easy-on tour of the city and major attractions such as Stanley Park. It has an early-morning pick-up point right across the street from the hotel, which makes access much easier.

--Rich, Fairfax, VA Sep 14, 2009

Dining tip, Short Walk

Cin Cin restaurant for dinner was great and only a block or two away.

--HAL, Durango Colorado Aug 13, 2009

Shopping tip, Short Walk

Brurrard and Robson, doesn't get any better.

--Louie, orange county, ca Jun 20, 2009

Dining tip, Short Walk

Most of our meals were outside the hotel at the many sidewalk cafes. One of the great things about Vancouver is the downtown dining within walking distance.

--Allan, Seattle, WA May 31, 2009

Shopping tip, Short Walk

Very close to Robson street and no shortage of cool places to eat.

--karmenfl, Honolulu, Hawaii May 25, 2009

Dining tip, Short Walk

A good Thai restaurant is right across the street.

--Ron, Flagstaff Sep 28, 2008

Dining tip, Short Walk

Great Oyster House two blocks away

--Arthur, Goodyear Sep 22, 2008

Shopping tip, Short Walk

One block from Robson shopping street!

--Valerie, Neptune Aug 27, 2008

Shopping tip, Short Walk

Lots of fun shops!

--Donna, Redwood City May 27, 2008

Dining tip, Short Walk

Go left out the front a half block then left on Robson for lots of good grub. If you like, go right out the front and you are a half-block from a very nicely IGA grocery stocked with quality produce and other goodies. You can't go hungry.

--Larry, Indianapolis, IN Mar 29, 2008

Recreation/Attractions tip, Long Walk

Walk to the harbor, it is Fantastic.

--Kenneth, Albuquerque, NM Sep 23, 2007

Dining tip, Short Walk

There is a great Thai restaraunt across the street.

--David, Minneapolis, MN Sep 13, 2007

Shopping tip, Short Walk

Vancouver's hot shopping district (Robson Street) is one block away.

--Steven, Greensboro, NC Sep 2, 2007

Dining tip, Short Walk

Starbucks, Food market, and Fine dining nearby.

--Jerome, USA Aug 4, 2007

Recreation/Attractions tip, Short Walk

The downtown location puts the hotel in a central position, so that it's easy to access ferries, float planes, shopping, and restaurants.

--Carol, San Francisco, CA Jul 26, 2007

Recreation/Attractions tip, Short Walk

Aside from the restaurants and shopping,there is an art museum a block away and a movie theater across the street.

--Lonnie, Sacramento, CA Jul 8, 2007

Nightlife tip

great social bar, always a party

--ADAM, Cleveland, OH Jun 17, 2007

Shopping tip, Short Walk

Great shopping is right out the front door. Sky Train is a short walk.

--Margie, San Diego, CA May 28, 2007

Shopping tip, Short Walk

Robson St., with all its upscale shops and eateries, is just down the street (less than 1 block away) from the hotel.

--Robert, Chicago, IL May 25, 2007

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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