The Fairmont Hotel Vancouver

UNfortunately was not real impressed with front desk check-in lady. Impersonable with little or no interaction offering no info or dialogue whatsoever. We checked in early afternoon and she placed us on low floor (3rd floor) no view not much to offer from the room. room was fine but there was no cream or sugar for the in room coffee and the room itself was a little over-rated. The hotel itself is great location and the fitness center and pool amenities were good. I had higher expectations of the fairmont.

The Fairmont is really a wonderful and well presented hotel. And Vancouver one our favorite places to hang out in. This was our 3rd stay and a favorite during the Xmass season. Far enough away from home to make it feel like a vacation along with a mild taste of luxury. The room, bed (as comfortable as our own) and amenities are some of the nicest we've enjoyed any where. Nice swimming pool and a small but decent workout room, too. The hotel is in the middle of the city so there's plenty of shops and restaurants in easy walking distance. A light rail station is a short walk away for getting out into other parts of the city as are the city buses. One can get out to just about everywhere will out much effort (we obviously enjoy getting around without needing a car). While the hotel restaurant is very good the prices are steep. There are lots of other places close by though. The bar and general seating area for light food is more reasonable. Generally, someone playing light jazz piano or classical harp throughout the evening hours. Can seem a bit stuffy but we could care less...its a great place to kick back and relax. Besides, the hotel staff are always friendly and engaging. The only down side to this stay was our car was broken into. The hotel's valet service (locked garage, too) didn't offer insurance coverage or to get the vehicle fixed (smashed side window), which was pretty upsetting. But one of the hotel staff did a great patch for our trip home (in the snow). Would add that the hotel manager did try and make amends and provided some compensation to help take some of the sting out the the unfortunate event. We certainly appreciated the assist. And will continue to go back to the Fairmont. One of the few remaining grand old hotels on the west coast.

My husband and I were really looking forward to experiencing the old world charm and elegance of the Fairmont Vancouver Hotel but was dismayed to find our room was not ready even though we arrived at the hotel at 4:00 p.m. in the afternoon. After receiving complimentary hotel bar drink tickets and finding a delightful place in the area for an early dinner we finally checked into our room. However, despite having booked a double queen room, we were put into a King room. Our disappointment deepened when we finally settled in for the night only to be awakened at 5:00 a.m. by the sounds of a clanking and hissing HVAC system. The noise was impossible to sleep through and left no recourse except to make a call to the front desk an hour or so later to request a new room. Fortunately, we had an early day planned and we were moved into a new room while out and about that day and the second room was quieter and allowed us to have a restful nights sleep. At the end of the day, despite our mixed emotions and disappointment we would probably return to the Fairmont Vancouver Hotel (assuming the rates are discounted again), because the staff, location and hotel amenities are excellent.

staff friendly, rooms very quiet and clean and great for sleeping and in a great location

The new, now old, auto debit mini bars put an end to my esteem for this hotel. Otherwise, very welcoming all around and very good lunch buffet in the restaurant downstairs.

Weekend getaway to enjoy the sights and tastes of Vancouver

Great helpful staff. Perfect location. A little disappointed in the in-room dining as we called down for service and were told that it would be a 90-minute wait. We decided to go to the bar in person and order and attempted to carry it back to our room when we were told we'd have to be escorted thru the public areas of the hotel.

I had a great time in vancouver and a big part of that was the stay at the Fairmont Vancouver Hotel.

The location could not be better if you want to be downtown - 2 blocks from City Center station, right next to the impressive Vancouver Art Gallery, and across the street from great shopping (Pacific Center & Albernie Street). The room was clean and comfortable. Oh the pillows - I didnt want to get out of bed!!! :) This staff was very friendly and helpful re: suggestions and getting around on public transport. The atmosphere is warm and welcoming, and the building is beautiful.