The Sheraton Vancouver Wall Centre was located in downtown Vancouver, and was thus conveniently located to downtown Vancouver sights and places to eat. On arriving at the hotel, we checked in with ease and were offered a $5 café coupon if we chose
the “green” option, which meant having one night where we didn’t get fresh towels/sheets. The room was clean, comfortable, and quiet; we would stay there again.
In the middle of everything, close to bus stops, walking distance from attractions. Excellent and knowledgeable concierge. The only drawback was the very expensive nightly hotel parking if you get there by car.
We had originally booked 3 nights in this hotel under a special price but upon arrival had a family emergency, which required us to leave the following day.
The in house reservations manager was so
nice and understanding in accommodating our
situation. She pardoned our booking despite the non refundable clause and made sure we were comfortable during our stay.
The room was big (we had a corner unit) with a nice, comfy bed and a wonderful downtown view.
The only complaint we have is that the housekeeping rearranged our things. She hung up our jackets in the closet (which I guess was good) except we didn't realize they were there and actually left them behind. When we called, housekeeping had held the item and offered to ship it back with the customer bearing the cost of shipping plus a $10 hotel service fee. Not so good considering they were the ones that rearranged our things in the first place.
Overall though, the hotel itself is nice and clean with a
Convenient downtown location close to shops and restaurants. We would recommend it.
Bed was super comfortable, great location. My only complaints are that the ice machines were impossible to find (even the staff didn't know where they were...there were only a couple on some of the floors) and the room service food was
outrageously expensive and pretty gross.
The hotel itself is beautiful. The new key cards can become deactivated if placed in your wallet next to other magnetic card strips, at least thats what i was told when mine deactivated..but for the price of the rooms i was expecting bigger rooms
with an area for guests to sit. The electric and other utilities were cut the first night i got there (i was given a room in the north tower instead), however there was no internet for a few hours, nor was the phone in the room working. The elevators need the same room key card to operate, so if the card becomes de-magnitized, the elevator will not go up. The beds are very comfortable, and you can receive a comb, tooth brush and paste upon request (no charge, just tip). The hotel seems to be located next to everything, overall safety is great, and comfortable bed(s).. i would stay here again.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
really nice restaurants, friendly people, many places to enjoy food, and night life..
I stayed at the Sheraton Wall Centre while attending the annual World Future Society conference, World Future 2011 which was held at the hotel.
My room was very clean and quite well maintained. It had two double beds in it, so it would have
been suitable for a couple as well as a single traveler. The bed was very comfortable.
There was a good selection of US and Canadian channels on the TV.
Internet service worked well and 512 level was complimentary.
The conference meals served at the hotel were very good.
Joe's Grill nearby serves very good breakfasts with very large portions. One morning I had their banana-buttermilk pancakes. You will know you had breakfast when you finish a plate of those. If you want a light breakfast comparable to Dunkin Doughnuts in the US, there is a Tim Horton's a block away. For dinner just up the street from Joe's grill on the same side is a Mediterranean restaurant which serves good Greek food. I had dinner there on the patio outside--great if the weather is nice.
Two problems I encountered at the Sheraton Wall Centre: I found the AC was too cold and there was no way in the room to control it. Also, one has to use their room key cards to operate the elevators, and a lot of people including me had trouble doing so.