$167 Avg/night
Rate and special offer based on Check-in: Dec 26, 2014 Check-out: Dec 27, 2014

Pan Pacific Vancouver

5 stars
300-999 Canada Place, Vancouver, BC V6C 3B5
Best In Stay
Hotel Overview
Reviewer score
4.6
out of 5
107 reviews
Great Business Location

It was built for Royality in the 90s and still a very amazing place. Would go back in a heart beat.... See full review

  • DukeDawg72
  • Nov 17, 2014
Good Location

Anywhere you go, its location will offer you convenience See full review

  • SUPERAs
  • Oct 7, 2014
Incredible views from nearly every suite atop the iconic Canada Place

The five sails of Canada Place welcome guests to this uniquely British Columbian luxury hotel. High above the scenic harbor, guests enjoy spectacular vistas of the mountains, Stanley Park and the city skyline from nearly every room. In this perfect spot for exploring the city, guests have easy access to the Cruise Ship Terminal (adjacent to the hotel), all the activities of Canada Place (including the IMAX Theater), and Vancouver Convention and Exhibition Centre. The Vancouver World Trade Centre office complex and Pacific Centre Mall are also within blocks.

Highlights
  • Comfort and convenience with phenomenal scenic views
  • Excellent location for access to Canada Place, cruise ship terminal, VCEC
  • Five Sails, award winning restaurant and bar, on the premises
Rooms

All the suites are beautifully decorated with simple, elegant colors and furnishings, but each view is unique. Guests can choose from City, Inner Harbor, Harbor Mountain, and Premiere (with views of Stanley Park and Coal Harbor). Some suites also include a separate sitting area and are very spacious at 1,650 square feet. All guest rooms include flat-screen televisions and high-speed Internet access.

Features

Stunning views top the list of features for this downtown luxury hotel, but there are plenty of others not far behind. Award-winning cuisine at the on-site Five Sails restaurant, spacious suites with modern amenities and proximity to the Cruise Ship Terminal are also worth a mention. The location is great for business travelers, considering the proximity to Vancouver World Trade Centre, Vancouver Convention and Expo Center, and the Burrard Street Skytrain station. Pan Pacific is also pet-friendly, close to Robson Street shopping, and has one of the city's best spas on the premises.

Dining

Make reservations at the Five Sails Restaurant for award-winning West Coast cuisine and spectacular views of the mountains and harbor. Or stop by the Cascades Lounge for upscale bistro fare and live jazz. The outdoor heated saltwater pool, Pan Pacific Fitness Room, and Utopia Spa, one of the best in the city, are also features not to be missed.

Transportation
  • Vancouver International Airport (6.2 mi/10 km)
  • Cruise Ship Terminal (adjacent to hotel)
  • Seabus, Waterfront Station (adjacent to hotel)
  • Skytrain, Burrard Station (2 blocks)
Attractions
  • Canada Place (on premises)
  • Vancouver harbor (adjacent to hotel)
  • Robson Street (8 blocks)
  • English Bay (1.3 mi/2.2 km)
  • Stanley Park (1.9 mi/3.1 km)
Business
  • Business Center
  • Twenty meeting rooms
  • High-speed Internet access (fees apply)

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Pan Pacific Vancouver Rooms

Deluxe Double
Room offers two Double beds along with High speed Internet access(surcharge - $14.95), Cable/satellite, 42 inch LCD TV, CD player,Pay movies, Complimentary newspaper, Premium bedding, Minibar Coffee/tea maker, Climate control, Air conditioning, Multi-line phone, Wake-up calls, Housekeeping, linens, bedding Bathrobes, Hair dryer, Designer toiletries, Desk Clock, radio, Window opens, In-room safe, Rollaway beds, Cribs (infant beds) available Iron/ironing board. Non smoking rooms.
Deluxe King
Room offers one King bed along with High speed Internet access(surcharge - $14.95), Cable/satellite, 42 inch LCD TV, CD player, Pay movies, Complimentary newspaper, Premium bedding, Minibar Coffee/tea maker, Climate control, Air conditioning, Multi-line phone, Wake-up calls, Housekeeping, linens, bedding Bathrobes, Hair dryer, Designer toiletries, Desk Clock, radio, Window opens, In-room safe, Rollaway beds, Cribs (infant beds) available Iron/ironing board. Non Smoking rooms.
Deluxe Harbour Double
Room offers two Double beds along with High speed Internet access(surcharge - $14.95), Cable/satellite, 42 inch LCD TV, CD player,Pay movies, Complimentary newspaper, Premium bedding, Minibar Coffee/tea maker, Climate control, Air conditioning, Multi-line phone, Wake-up calls, Housekeeping, linens, bedding Bathrobes, Hair dryer, Designer toiletries, Desk Clock, radio, Window opens, In-room safe, Rollaway beds, Cribs (infant beds) available Iron/ironing board. Non Smoking rooms.
City View - Advance Purchase
Room offers one King bed or two Double beds along with High speed Internet access(surcharge - $14.95), Cable/satellite, 42 Inch TV, CD player,Pay movies, Complimentary newspaper, Premium bedding, Minibar Coffee/tea maker, Climate control, Air conditioning, Multi-line phone, Wake-up calls, Housekeeping, linens, bedding Bathrobes, Hair dryer, Designer toiletries, Desk Clock, radio, Window opens, In-room safe, Rollaway beds, Cribs (infant beds) available Iron/ironing board.Non- smoking rooms.
Deluxe Corner Harbour View
Room offers one King bed,450 sq feet (42 sq m) of luxury. Views of Stanley Park, Lions Gate Bridge, Burrard Inlet and Coastal Mountains. Flat screen TV, in-room movies, High-speed Internet connection & dial up data port, In-room safe, Hairdryer & Plush Bathrobes , In-room iron, ironing board ,Luxurious appointed marble bathroom with personal deluxe amenities , CD / alarm clock radio, In-room coffee and tea maker, refrigerated private bar & refreshment centre, Two-line cordless speakerphone with in-room voicemail,Individually controlled air conditioning, non-smoking accommodation.
Deluxe Harbour King
Room offers one King bed along with High speed Internet access(surcharge - $14.95), Cable/satellite, 42 inch LCD TV, CD player,Pay movies, Complimentary newspaper, Premium bedding, Minibar Coffee/tea maker, Climate control, Air conditioning, Multi-line phone, Wake-up calls, Housekeeping, linens, bedding Bathrobes, Hair dryer, Designer toiletries, Desk Clock, radio, Window opens, In-room safe, Rollaway beds, Cribs (infant beds) available Iron/ironing board. Non Smoking rooms.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Childcare Service
In-Room Safe
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Internet
WiFi
Parking
Parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Port Metro Vancouver: 0 mi
  • Canada Place: 0.1 mi
  • Marine Building: 0.1 mi
  • Vancouver Convention Centre: 0.2 mi
  • Vancouver Lookout: 0.2 mi
  • Vancouver Public Library: 0.5 mi
  • Orpheum Theatre: 0.6 mi
  • Rogers Arena: 0.7 mi
  • Dr. Sun Yat-Sen Classical Chinese Garden: 0.7 mi
  • General Motors Place: 0.7 mi
  • B.C. Place Stadium: 0.7 mi
  • False Creek: 1.3 mi
  • Granville Island: 1.5 mi
  • Stanley Park: 1.5 mi
  • English Bay: 2.1 mi
  • Port Metro Vancouver: 0 mi
  • Canada Place: 0.1 mi
  • Marine Building: 0.1 mi
  • Vancouver Convention Centre: 0.2 mi
  • Vancouver Lookout: 0.2 mi
  • Vancouver Public Library: 0.5 mi
  • Orpheum Theatre: 0.6 mi
  • Rogers Arena: 0.7 mi
  • Dr. Sun Yat-Sen Classical Chinese Garden: 0.7 mi
  • General Motors Place: 0.7 mi
  • B.C. Place Stadium: 0.7 mi
  • False Creek: 1.3 mi
  • Granville Island: 1.5 mi
  • Stanley Park: 1.5 mi
  • English Bay: 2.1 mi
  • Kitsilano Pool: 2.2 mi
  • Capilano Suspension Bridge and Park: 2.7 mi
  • Bloedel Floral Conservatory: 3 mi
  • Queen Elizabeth Park: 3.2 mi
  • VanDusen Botanical Garden: 3.5 mi
  • Pacific Spirit Regional Park: 5.4 mi
  • Lynn Canyon Park: 5.6 mi
  • University of British Columbia: 6.4 mi
  • UBC Botanical Garden: 6.6 mi
  • Museum of Anthropology: 6.6 mi
  • Nitobe Memorial Garden: 6.7 mi
  • Garibaldi Provincial Park: 47.5 mi

Dining

Cafe Pacifica
The Cafe Pacifica features favorite operatic selections every Saturday night at the Italian Opera Buffet, and a jazz trio during Sunday Brunch.
Cascades Lounge
The Hotels lobby bar, Cascades Lounge is perfect for a light lunch or cocktails and offers a patio service in the summer and a nightly jazz trio Light dining menu
The Five Sails Restaurant
The Five Sails waterfront restaurant specializes in exquisite international cuisine and also offers the most stunning panoramic harbour and mountain views in the city. Four Diamond Rating - AAA/CAA Reservations required.

Hotel Policies

Check-in:
1600
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (107)

Ratings and reviews for Pan Pacific Vancouver

Overall score

4.6 / 5
5.01.0
107 out of 107
Amenities:
4.4
Room cleanliness:
4.8
Hotel staff:
4.6
Room comfort:
4.7
Location:
4.9
Value:
4.1

93% would recommend to a friend.

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Review of Pan Pacific Vancouver

Reviewer score

4
5.01.0
OpulentFish
Business
United Kingdom
Sep 23, 2011

Top Hotel

This is a very good quality hotel that was really only let down by not providing free internet access. Even in the cheaper city side rooms the view is spectacular. The bathroom is larger than some hotels rooms I've stayed in and provided Aveda toiletries and plenty of towels. The hotel is located in Canada place and many of the tours and free shuttles to attractions start from directly outside. The location is also just a couple of blocks from Gastown and the main shopping areas and about 20mins walk from Stanley Park. There is a food court directly opposite and some very good restaurants within a very short walk.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Starbucks located next door offers free internet access

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Review of Pan Pacific Vancouver

Reviewer score

4
5.01.0
Tohmmy
Business
MD
Oct 1, 2012

Great hotel -- but check your bill

I had a great stay at the Pan Pacific on a return trip to Vancouver. Everything while I was there was spot on. Unfortunately, upon returning home and looking at my account, I noted that the hotel double-billed me for almost $1,000! (They billed me for the pre-paid amount.) If you pre-pay for your stay -- well . . . beware! I am in the process of working this out with the hotel, but so far even that has proved a challenge, as the credits they posted to my account are still nowhere to be seen. I loved the hotel, but I rather doubt I would stay there again after the billing issues.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Review of Pan Pacific Vancouver

Reviewer score

4
5.01.0
Murray travel meter
Business
Fresno, California
Oct 8, 2012

First class retreat

This was my second stay at the Pan Pacific. The location is my favorite thing about this hotel. It is so relaxing to just watch the seaplanes out my window. This trip I booked a corner room and had the best of both views, the city skyline and a water view. The lounge is always great for meeting friends and the front desk was gracious. I have yet to eat at the 5 sails restaurant but there's always next time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

A flat rate sedan car (Lincoln town car) is about the same rate as a taxi from the airport. So I recommend going in style.

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Review of Pan Pacific Vancouver

Reviewer score

4
5.01.0
Karolina la viajera
Business
Cozumel, México
Jul 14, 2013

Increíble location for taking a cruise

Could not get a better location in Vancouver. The corner room had a fantatic view!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Do not miss a seaplane tour of Vancouver!

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Review of Pan Pacific Vancouver

Reviewer score

4
5.01.0
pjro
Business
Illinois
Aug 3, 2013

Great if you are cruising!!

We stayed here before our Alaskan Disney Cruise. The hotel was fine & very clean. We had to pay for internet, which I think is silly considering the price for the room. The bathroom was nice & it was fabulous to be able to call to the front desk & have the staff pick up our checked luggage & take it to the cruise ship for us. Definitely a place to stay if you are cruising with Disney.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Pan Pacific Vancouver

Reviewer score

4
5.01.0
MSPtoAnywhere
Business
Minneapolis, MN
Aug 18, 2013

The HEART of Vancouver

We had a great experience at this property this past week. This hotel is located in an extremely busy area of Vancouver, however it is very easy to walk near the water and escape some of the tourists getting off the cruise ships that port next to the hotel. There are a number of very nice, comfortable restaurants within walking distance and the hotel offers great eating and drinking options as well as spectacular views of Vancouver harbor. The rooms themselves we found to be very well appointed and a good size considering they are in the heart of the city. Our standard room had a nice sized sofa and chair, as well as a work desk and did not feel crowded at all. A nice touch is the full cable tv with many channels, as well as coffee maker and tea. We would say again and hope to very soon!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Try to hit the restaurants and shops when there are NO cruise ships at port. You won't be fighting for a table with all of the cruise passengers!

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Review of Pan Pacific Vancouver

Reviewer score

4
5.01.0
Anonymous
Business
Los Altos, CA
Dec 27, 2010

Great location, a bit over priced

The hotel location is perfect. Right next to the 5-sails landmark. The hotel shares the public parking with the convention center. Make sure to use the hotel parking deal if you have in-and-out and multiple days, otherwise it could be real expensive.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

Robson street shopping is a short walking distance.

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Review of Pan Pacific Vancouver

Reviewer score

4
5.01.0
Anonymous
Business
Lake Oswego, Oregon
Aug 23, 2010

Great Location for crusing

The Hotel itself was great. It had everything you could want but please note they do charge for everything including internet service. Parking was also high priced, though I did notice almost all the hotels in the area had similar charges. Also note the rooms are a bit smaller then you would expect and a little dated as well

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Long walk from hotel

A bit of a walk or short cab ride to get to the more popular places to eat or drink/shop.

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Review of Pan Pacific Vancouver

Reviewer score

4
5.01.0
Anonymous
Business
Bellevue, WA
Jul 6, 2011

Nice but nickel and dime....

Although the hotel provided free DVDs, unfortunately you have to rent the actual DVD machine. They used to turn your bed over and provide chocolates. It was disappointing to see they don't give chocolates nor turn over your bed anymore. The location is excellent and the view of the harbor is spectacular.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Go on Robson St - this street offers a great selection of different dining options with prices ranging from low to high. In particular, you must try Cafe Crepes.

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Review of Pan Pacific Vancouver

Reviewer score

4
5.01.0
Anonymous
Business
Washington, DC
Jul 24, 2011

Good Hotel But....

Overall a very good experience. The Pan Pacific is right in the center of Vancouver, so it is easy to get most places. If you like to walk, you can walk to most parts of the core city easily. The metro train station is also right outside. The hotel itself is in great condition and the rooms are well furnished.Our trip started a little ragged. We had reserved a king bed harbor view room and got a double bed harbor view room instead. View was spectacular with wrap around windows. Problem was that the room was right outside the pool. The pool gets used about 14 hours a day, even when the weather is bad.Upon showing the [...] reservation, we got moved with an apology to a king room on a higher floor.Internet is not free. Some visitors have complained about the expense. Get the "lite" version of the internet connection. It is cheaper and plenty fast -- $29.95 per week.One other point... float planes take off right outside the hotel and cruise ships dock at the hotel. Both can create noise. The windows are not soundproof. Was not a killer for us.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

If you want an excellent, but somewhat pricy dinner, try the Yew restaurant at the Four Seasons. The 5 Sails at the Pan Pacific is good as well and has a great view of the harbor.

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