Metropolitan is very well kept and staff are professional and friendly. WiFi is only available in the lobby and our room did provide a data cable. Lobby and room were very clean; however, the bathroom seemed a bit dated.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Minutes to Robson and across the Pacific Shopping Center which was very convenient.
great location, convenient to all downtown places, very nice and lean room.
all rooms are noisy because if you stay in the front side of the hotel, you hear the traffice noise, if you stay at the rear side, here is a construction going on which
does not seem to finish in a year or two - it's a construction site of another hotel just 10 feet away
Parking attendant at the hotel garage seemed oddly confused and bewildered when we initially pulled into the garage - in general I think it would not be unreasonable to expect to be greeted proactively, as opposed to my having to explain that we
were checking in - 'cuz checking in seems well within the regular reasons we would be there, right? He turned out to be polite so that was alright, just peculiar. Front desk staff was polite. The room was small and kind of dingy. The TV looked to be from the early 80's. Bed was unbearably soft - some people may like soft beds so this is just a personal preference. THIS HOTEL HAS EXTREMELY SOFT BEDS. We asked the front desk if there were any other rooms with firmer mattresses but they said they were pretty much all the same. There was a rather large stain on the sheet so we asked for it to be changed out. The housekeeper who came was very polite and apologetic - even more apologetic when the new sheet also had a big stain. 3rd sheet's a charm I guess. Later after I got out of a shower, I found a big long hair on the towel that was definitely not mine nor my partner's. There were bathrobes available in the room that were very old and worn-down - what was probably once a really fluffy hotel-luxe bathrobe was... not so much anymore. After one night sleeping on the super-soft mattress, we both woke up with headaches so we decided to check out early.