$61 Avg/night
Rate and special offer based on Check-in: Dec 9, 2014 Check-out: Dec 12, 2014

Empire Landmark Hotel

3 stars
1400 Robson Street, Vancouver, BC V6G 1B9
Hotel Overview
Reviewer score
3.3
out of 5
144 reviews
Good Hotel

The staff were very helpful and friendly . Located close to shops and many places to get a bite to... See full review

  • 40TH Anniversary
  • Sep 28, 2014
Great view and locatin

We were pleased that this hotel was near Stanley Park and had a revolving restaurant at its top See full review

  • efgn
  • Sep 22, 2014
Luxury accommodations and dining go to new heights in downtown tower

See Vancouver from a new perspective at this downtown tower hotel. All rooms have private balconies with stunning unobstructed views, but the panoramic city, mountain, and ocean vistas from the revolving Cloud 9 restaurant are truly breathtaking. Guests can also see the city up close with all of the best attractions right around the corner from the Empire Landmark Hotel. In addition, a well-equipped business center means that those who need to get some work done are as well-served as their leisure-travel counterparts.

Highlights
  • Award-winning, revolving Cloud 9 restaurant on-site
  • Fantastic West End location
  • Exclusive shopping discounts available to guests
Location

Robson Street, with trendy boutiques, fine and causal dining, and art galleries, is just beyond the hotel doors. Not much further than that, guests can enjoy a day at Stanley Park, a game at BC Place, or a special event at Canada Place. Jump on the nearby skytrain for an easy commute to venues beyond walking distance.

Rooms

Spacious guest rooms and suites are tastefully decorated in warm colors and with classic furnishings at the Empire Landmark Hotel. All accommodations include flat-screen TVs, mini-refrigerators, complimentary coffee and tea, high-quality linens and high-speed Internet access (fees apply). Executive and bi-level suites also include a wet bar and superior views from private balconies. Bi-level suites have two bathrooms.

Features

Guest rooms and suites are equally well appointed with modern amenities and luxurious details. Successful business trips are almost guaranteed with the well-equipped Business Centre and high-speed Internet access (fees apply). In addition, the meeting space, which accommodates up to 350 people, boasts gorgeous views.

Dining

The view from the Empire Landmark Hotel' award-winning revolving Cloud 9 Restaurant is phenomenal. When paired with the fantastic seasonal menu, it's a recipe for a perfect, romantic or business dinner.

Transportation
  • Vancouver International Airport (9.2 mi/ 14.8 km)
  • Skytrain, Burrard Station (0.5 mi/ 0.8 km)
Attractions
  • Robson Street (on the same block)
  • Stanley Park (0.6 mi/ 1 km)
  • Vancouver Aquarium (1.2 mi/ 2 km)
  • Granville Island (3 mi/ 5 km)
  • Capilano Suspension Bridge (4.5 mi/ 8 km)
Business
  • Business Centre
  • Over 13,500 square feet of meeting space available
  • High-speed Internet access (fees apply)
Policies and fees
  • The Empire Landmark Hotel no longer allows pets.
  • There will be power interruptions on 7-8 February 2013 from 11PM to 7AM due to electrical system improvements. A backup generator will be provided for the elevator and backup lights.
  • Discover card and Dinners Club International are no longer accepted at this hotel.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Empire Landmark Hotel Rooms

Standard
Room offers a queen bed or a king bed or two twin bed with amenities like Air conditioning , Alarm clock, Balcony, Bathroom amenities, Cable / Satellite TV, Color TV, Disabled facilities, Ensuite / Private bathroom, Hairdryer, Heating, Internet access w/ charge, Iron / Ironing board subject to availability, Laundry service, Non-smoking rooms, Pay TV, Pay-per-view movies, Radio, Tea and coffee making facilities, Telephone, Voicemail, Coin-operated Washers/Dryers on 22nd floor.
Deluxe Room
Room offers two double bed with amenities like Air conditioning , Alarm clock, Balcony / Terrace, Bathroom amenities, Cable / Satellite TV, Color TV, Disabled facilities, Ensuite / Private bathroom, Hairdryer, Heating, Internet access w/ charge, Iron / Ironing board subject to request, Laundry service, Non-smoking rooms, Pay TV, Pay-per-view movies, Radio, Tea and coffee making facilities, Telephone, Voicemail, Coin-operated Washers/Dryers on 22nd floor.

Amenities

  • WiFi
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Dining
Restaurant
Services
Business center
In-Room Safe
Barber/Beauty shop
Conference facilities
Gift shop
Internet
WiFi
Parking
Parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Marine Building: 0.6 mi
  • Orpheum Theatre: 0.7 mi
  • Vancouver Convention Centre: 0.7 mi
  • Port Metro Vancouver: 0.7 mi
  • Stanley Park: 0.8 mi
  • Canada Place: 0.8 mi
  • Vancouver Lookout: 0.9 mi
  • Vancouver Public Library: 0.9 mi
  • B.C. Place Stadium: 1.1 mi
  • Granville Island: 1.2 mi
  • False Creek: 1.2 mi
  • General Motors Place: 1.2 mi
  • Rogers Arena: 1.2 mi
  • Dr. Sun Yat-Sen Classical Chinese Garden: 1.4 mi
  • English Bay: 1.4 mi
  • Marine Building: 0.6 mi
  • Orpheum Theatre: 0.7 mi
  • Vancouver Convention Centre: 0.7 mi
  • Port Metro Vancouver: 0.7 mi
  • Stanley Park: 0.8 mi
  • Canada Place: 0.8 mi
  • Vancouver Lookout: 0.9 mi
  • Vancouver Public Library: 0.9 mi
  • B.C. Place Stadium: 1.1 mi
  • Granville Island: 1.2 mi
  • False Creek: 1.2 mi
  • General Motors Place: 1.2 mi
  • Rogers Arena: 1.2 mi
  • Dr. Sun Yat-Sen Classical Chinese Garden: 1.4 mi
  • English Bay: 1.4 mi
  • Kitsilano Pool: 1.6 mi
  • Capilano Suspension Bridge and Park: 2.7 mi
  • Bloedel Floral Conservatory: 3.1 mi
  • Queen Elizabeth Park: 3.3 mi
  • VanDusen Botanical Garden: 3.4 mi
  • Pacific Spirit Regional Park: 4.7 mi
  • University of British Columbia: 5.7 mi
  • Museum of Anthropology: 5.8 mi
  • UBC Botanical Garden: 5.9 mi
  • Nitobe Memorial Garden: 6 mi
  • Lynn Canyon Park: 6.2 mi
  • Garibaldi Provincial Park: 47.8 mi

Dining

Cloud 9 Revolving Restaurant
The Cloud 9 Revolving Restaurant is set 42 stories above; enjoy the panoramic views of the City of Vancouver as you revolve 360 degrees. The Executive Chef will tempt and delight you with his award-winning internationally inspired Pacific Northwest Cuisine. Elevate your senses at C9 Live Lounge with the lofty cool drinks every night and soaring live entertainment every Friday & Saturday evening.

Meeting facilities

Meeting Info
We can arrange for a meeting of 5 people to a conference of 300 people, with over 13,500 square footage of flexible meeting space. Meeting package available for full day meeting of 30 people or more.

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (144)

Ratings and reviews for Empire Landmark Hotel

Overall score

2.8 / 5
5.01.0
16 out of 144
Amenities:
2.7
Room cleanliness:
2.8
Hotel staff:
3.4
Room comfort:
2.5
Location:
4.2
Value:
3.2

56% would recommend to a friend.

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Review of Empire Landmark Hotel

Reviewer score

1
5.01.0
Shmoogerfu
Business
Kirkland, WA
Jul 28, 2011

Not so great

Don't be fooled by the pictures, this hotel is run down and uncomfortable. The check in and out process is so slow, over 15 minute wait in line. Then there is the garage and the hallway/elevator to the lobby, not well kept to say the least. We were booked into a room on the 7th floor, in one word...SCARY. I complained and was bumped to the 19th floor, which was about 15% improvement in cleanliness. During our stay we rode the elevator to the higher floors noticing that they barely improved as you went up (in price). The location was ok if you have transportation to get around the city; this is at the end of town which is old and run down. I recommend to stay somewhere closer to downtown core.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
3
Value:
2
Trip purpose:

Business

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Review of Empire Landmark Hotel

Reviewer score

1
5.01.0
aardy
Business
Santa Monica CA
Aug 26, 2014

Flea bucket

Ever since I got back I have been dealing with bug bites all over everyone. Flea or bed bugs, not sure, but certainly had a something in the room that has caused a lot of itch. Not very kid friendly. Advertised as a three+ star hotel but this is 2 at best. Old carpets (explains the fleas) and not clean floors in rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
5
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Close to everything

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Review of Empire Landmark Hotel

Reviewer score

1
5.01.0
Amaar
Business
Vancouver
Sep 7, 2014

Not good

run down, no service, no character, no soul. it felt like a college dorm.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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Review of Empire Landmark Hotel

Reviewer score

2
5.01.0
Darron M
Business
Washington
Apr 4, 2014

Ok for a night

The room was good for the price, but the lack of air condition control made it very warn with no option. The exterior of the room could also use a cleaning.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Time-saving tip: Not Applicable

Print maps/directions of destinations beforehand (unless you have navigation ) to reduce travel stress.

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Review of Empire Landmark Hotel

Reviewer score

2
5.01.0
Rjay 3
Business
Seattle
Jul 26, 2014

No good

I will not stay here again, too far from down town. Old rooms and expenssive.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
2
Value:
2
Trip purpose:

Business

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Review of Empire Landmark Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Washington state
Dec 29, 2013

Empire Landmark Hotel

Right from the get-go, computer system had me down for 3 rooms, suppose to be 2 rooms. Charged the wrong room for the parking fee. Room was run down, noisy, free wi-fi was a joke. Extreme difficulty maintaining a connection. I would not recommend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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Review of Empire Landmark Hotel

Reviewer score

3
5.01.0
Lotus
Business
Los Angeles, California
May 16, 2012

Good location

The location is very convenient (about 1/2 mile to down town). Get out on the street, we have access to different main streets of Vancouver with many good restaurants, coffee shops and shopping stores. People are friendly, the streets are safe and transportation is very good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

At the walking distance from this hotel, we can go to fast foods, Asian or French restaurants.

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Review of Empire Landmark Hotel

Reviewer score

3
5.01.0
Kress
Business
Maine
Dec 2, 2012

Great View, good location, nice restaurant!

Vancouver Empire Landmark Hotel Our Basic info: Family of 4, stayed in Nov 2012, somewhat off-season, I believe. Just here to hang out in Vancouver for a couple of days. Why Stay Here? The view, good location. The Good: The view from the upper floors is great! We stayed on the 35th floor, gorgeous view of the water and the city. Good location, a few blocks from the pier, plenty of food and shops within walking distance on Robson. Our room was very spacious, 2 beds, a little tv/sitting room, small sink/kitchenette with a fridge and a decent sized closet. Some may not consider this a positive, but the alarm clock in our room was straight out of 1982, big buttons, full of win… Delicious restaurant on the top floor, rotating style where you get a full rotation every 80 minutes. The restaurant is fine dining and is priced accordingly high. I saw a limited-time deal where if you eat a meal in the restaurant, you could get a cheaper room rate. That may be worthwhile, but we had booked and paid in advance, so I didn't pursue it. Maybe good to remember if you plan on eating there anyway and you're looking for a place to stay. The front desk and housekeeping personnel were VERY helpful to us, though, when we forgot an item after checking out. We drove back, and I spoke with the front desk and they were very quick to help us out. Found our item and sped us on our way within 10 minutes or so. Very positive experience. Nice RFID room keys, elevators only ascend to guest floors if you have a room key and swipe it, nice security feature. The Bad: Some adjectives that come to mind to describe the room itself: drab, old, 70's, out of date. Small elevators. Parking garage elevator is somewhat complicated if you have a stroller or rolling luggage - not all entrances to the central elevator area are stroller accessible, so either you have to carry the stroller up a few stairs, or find another way. Not a huge problem, and likely typical of hotels in the area. The service was mixed. Checking into the hotel, I walked in and had trouble even finding an individual to assist me. The reception desk is hiding behind a wall separating the main lobby from the reception desk. Funny thing is there were NO employees anywhere except for that hidden reception desk… it was a bit disconcerting at first, but again, we came in the "off season," which may explain that. The Ugly: Why Avoid This place? Everything was pretty good overall, can't think of anything that would keep us away. For the price, we found it to be a pleasant place to stay. The beds were not very comfortable, and the room didn't give us a modern/clean feeling, if that's a priority to you, but it was ok overall. The Bed: Stiff, hard springs, older, not very comfortable. The Bathroom: Medium sized. Not enough space for 2, but the kitchenette area made it ok for getting ready in the mornings and such. The View: Awesome. Higher floors have a great view of the area. Good for Family? (We travel now with 2 adults and 2 kids under 6) Spacious room, which was nice. No problems for family here. Modern Electronics? Plenty of exposed electric outlets to charge our gadgets, although they weren't placed in overly convenient places. Not great, but not bad. Flat-panel TV from 2001 or so, and an alarm clock from the 70's or 80's. Interesting juxtaposition, we only used the TV to entertain the kids some. It is placed rather distant from the beds, so not great for laying down and watching a show, if you were inclined to do that… although there's so much more to do in Vancouver, I don't imagine this is a big issue.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Long walk from hotel

The waterfront is about 4 blocks away, fun walk and some good food.

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Review of Empire Landmark Hotel

Reviewer score

3
5.01.0
MillDA
Business
Seattle
Mar 3, 2013

Nice location

This hotel is located right by downtown vancouver. For those who love to walk around, this is a perfect location. The staff was pleasant and helpful. Security is pretty firm. Parking is a little expensive, but no better alternative nearby. The room, though smelling old was comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Walk around the marine bay, walking trail, and lots of site funn

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Review of Empire Landmark Hotel

Reviewer score

3
5.01.0
A and K travelers
Business
Port Townsend WA
Sep 2, 2013

Lacks comfort

The location of the hotel is great but the rooms lack comfort. The bed was terrible and the condition of the bathroom was very worn. It needs to be upgraded and cleaned up. Surprisingly you still have to ask for a code for Internet access. The parking is odd too. The staff were nice and efficient.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Near Stanley Park and the wonderful sea wall which is a beautiful walk.

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