$64 Avg/night
Rate and special offer based on Check-in: Dec 22, 2014 Check-out: Dec 25, 2014

Empire Landmark Hotel

3 stars
1400 Robson Street, Vancouver, BC V6G 1B9
Hotel Overview
Reviewer score
3.3
out of 5
145 reviews
Good Hotel

The staff were very helpful and friendly . Located close to shops and many places to get a bite to... See full review

  • 40TH Anniversary
  • Sep 28, 2014
Great view and locatin

We were pleased that this hotel was near Stanley Park and had a revolving restaurant at its top See full review

  • efgn
  • Sep 22, 2014
Luxury accommodations and dining go to new heights in downtown tower

See Vancouver from a new perspective at this downtown tower hotel. All rooms have private balconies with stunning unobstructed views, but the panoramic city, mountain, and ocean vistas from the revolving Cloud 9 restaurant are truly breathtaking. Guests can also see the city up close with all of the best attractions right around the corner from the Empire Landmark Hotel. In addition, a well-equipped business center means that those who need to get some work done are as well-served as their leisure-travel counterparts.

Highlights
  • Award-winning, revolving Cloud 9 restaurant on-site
  • Fantastic West End location
  • Exclusive shopping discounts available to guests
Location

Robson Street, with trendy boutiques, fine and causal dining, and art galleries, is just beyond the hotel doors. Not much further than that, guests can enjoy a day at Stanley Park, a game at BC Place, or a special event at Canada Place. Jump on the nearby skytrain for an easy commute to venues beyond walking distance.

Rooms

Spacious guest rooms and suites are tastefully decorated in warm colors and with classic furnishings at the Empire Landmark Hotel. All accommodations include flat-screen TVs, mini-refrigerators, complimentary coffee and tea, high-quality linens and high-speed Internet access (fees apply). Executive and bi-level suites also include a wet bar and superior views from private balconies. Bi-level suites have two bathrooms.

Features

Guest rooms and suites are equally well appointed with modern amenities and luxurious details. Successful business trips are almost guaranteed with the well-equipped Business Centre and high-speed Internet access (fees apply). In addition, the meeting space, which accommodates up to 350 people, boasts gorgeous views.

Dining

The view from the Empire Landmark Hotel' award-winning revolving Cloud 9 Restaurant is phenomenal. When paired with the fantastic seasonal menu, it's a recipe for a perfect, romantic or business dinner.

Transportation
  • Vancouver International Airport (9.2 mi/ 14.8 km)
  • Skytrain, Burrard Station (0.5 mi/ 0.8 km)
Attractions
  • Robson Street (on the same block)
  • Stanley Park (0.6 mi/ 1 km)
  • Vancouver Aquarium (1.2 mi/ 2 km)
  • Granville Island (3 mi/ 5 km)
  • Capilano Suspension Bridge (4.5 mi/ 8 km)
Business
  • Business Centre
  • Over 13,500 square feet of meeting space available
  • High-speed Internet access (fees apply)
Policies and fees
  • The Empire Landmark Hotel no longer allows pets.
  • There will be power interruptions on 7-8 February 2013 from 11PM to 7AM due to electrical system improvements. A backup generator will be provided for the elevator and backup lights.
  • Discover card and Dinners Club International are no longer accepted at this hotel.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Empire Landmark Hotel Rooms

Standard
Room offers a queen bed or a king bed or two twin bed with amenities like Air conditioning , Alarm clock, Balcony, Bathroom amenities, Cable / Satellite TV, Color TV, Disabled facilities, Ensuite / Private bathroom, Hairdryer, Heating, Internet access w/ charge, Iron / Ironing board subject to availability, Laundry service, Non-smoking rooms, Pay TV, Pay-per-view movies, Radio, Tea and coffee making facilities, Telephone, Voicemail, Coin-operated Washers/Dryers on 22nd floor.
Deluxe Room
Room offers two double bed with amenities like Air conditioning , Alarm clock, Balcony / Terrace, Bathroom amenities, Cable / Satellite TV, Color TV, Disabled facilities, Ensuite / Private bathroom, Hairdryer, Heating, Internet access w/ charge, Iron / Ironing board subject to request, Laundry service, Non-smoking rooms, Pay TV, Pay-per-view movies, Radio, Tea and coffee making facilities, Telephone, Voicemail, Coin-operated Washers/Dryers on 22nd floor.

Amenities

  • WiFi
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Dining
Restaurant
Services
Business center
In-Room Safe
Barber/Beauty shop
Conference facilities
Gift shop
Internet
WiFi
Parking
Parking
Accessibility
Handicapped rooms/facilities

Dining

Cloud 9 Revolving Restaurant
The Cloud 9 Revolving Restaurant is set 42 stories above; enjoy the panoramic views of the City of Vancouver as you revolve 360 degrees. The Executive Chef will tempt and delight you with his award-winning internationally inspired Pacific Northwest Cuisine. Elevate your senses at C9 Live Lounge with the lofty cool drinks every night and soaring live entertainment every Friday & Saturday evening.

Meeting facilities

Meeting Info
We can arrange for a meeting of 5 people to a conference of 300 people, with over 13,500 square footage of flexible meeting space. Meeting package available for full day meeting of 30 people or more.

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (145)

Ratings and reviews for Empire Landmark Hotel

Overall score

3.3 / 5
5.01.0
145 out of 145
Amenities:
3
Room cleanliness:
3.6
Hotel staff:
3.6
Room comfort:
3.2
Location:
4.3
Value:
3.7

75% would recommend to a friend.

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Review of Empire Landmark Hotel

Reviewer score

2
5.01.0
alksdj
Business
Seattle, WA, USA
Feb 20, 2012

Interrupted rest

It would have been a much better stay, but the fire alarm kept going off on accident throughout the night, and it was impossible to get any sleep. Nothing was offered to compensate for this.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Review of Empire Landmark Hotel

Reviewer score

2
5.01.0
D Brad M
Business
Kansas City, MO
Jun 12, 2012

Coud use customer service training

Our room was in disrepair. Ceiling cracking open above shower. AC did not work. Bedside lamp did not work. Balcony was dirty. We ate at the Cloud 9 restaurant on top. It took over an hour from the time we were seated until we received our entree. Staff was not friendly in hotel or restaurant. The view was great and that was about it.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

Stanley Park is a beautiful walk if you have the time.

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Review of Empire Landmark Hotel

Reviewer score

2
5.01.0
jordy90900
Business
vancouver
Sep 12, 2012

not very good value for the price

It was very disappointing when I entered non-smoking room that was smelled exactly smoke! The room was too small and very uncomfortable. But the location is very good, so you can get anything you want on the street. I wouldn't stay there ever again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
4
Room comfort:
1
Location:
5
Value:
2
Trip purpose:

Business

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Review of Empire Landmark Hotel

Reviewer score

2
5.01.0
WiscoNic
Business
Wisconsin
Nov 14, 2012

Average

The location was excellent but the hotel seemed a little run down and not well maintained. Our toilet made noise like an airplane taking off every time we flushed! We told the front desk who sent someone up- the second time we called. The problem wasn't fixed and we just put up with it for the second night. I probably wouldn't stay here again since there were so many hotels in the area that were probably nicer for not much more money.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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Review of Empire Landmark Hotel

Reviewer score

2
5.01.0
davidhorp
Business
Santa Fe, NM
Jun 12, 2013

Bare essentials, Great location

The location was exceptional, easy walk to Coal Harbor, Stanley Park, Downtown Shopping. City and tour busses stop right out front. Fantastic restaurant (Cloud 9) that revolves to see city. Miniature beds (full size, barely room for the 2 of them) my head up against headboard with feet off the end. One small pillow for each bed (feather- so if allergic suffer), small bath, balcony with standing room only abutting neighbor balcony. Thin walls so could hear neighbors doors. Nice lobby with acceptable internet stations (2) but couldn't connect to weak WiFi in room. Checked out day early; bad beds.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Coal Harbor and seawall one direction 4 blocks; Stanley Park 8 blocks (15 minutes) down street.

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Review of Empire Landmark Hotel

Reviewer score

2
5.01.0
arcturus
Business
Grand Rapids, MI
Nov 19, 2013

Going Downhill

After going there for 5 years this was the worst. Room was too warm, the toilet continued running, internet was sluggish to nonexistent, the sink faucet had no cold water, the north window was so dirty it obscured views of beautiful scenery, and the closet was so shallow that clothing had to be pushed sideways to close the door. To its credit I was afforded another, less scenic room and the staff seemed responsive. Some problems remained but not as bad as the first room.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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Review of Empire Landmark Hotel

Reviewer score

2
5.01.0
Darron M
Business
Washington
Apr 4, 2014

Ok for a night

The room was good for the price, but the lack of air condition control made it very warn with no option. The exterior of the room could also use a cleaning.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Time-saving tip: Not Applicable

Print maps/directions of destinations beforehand (unless you have navigation ) to reduce travel stress.

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Review of Empire Landmark Hotel

Reviewer score

2
5.01.0
SirMint
Business
Denver, Colorado
Apr 23, 2014

Decent

The hotel location was very convenient being downtown Vancouver. However the rooms are in need of renovation. This hotel shows signs of age and the rooms are quite small, with small bathrooms. My room was listed with a queen bed but was actually a full size. The views from the balconies were spectacular, especially if you got a sea view…. Over all for the price I was expecting a lot more…..

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Granville Ave... traffic shuts down at night...and the party begins.....

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Review of Empire Landmark Hotel

Reviewer score

2
5.01.0
Determined to travel
Business
New York
May 31, 2014

Short stay prior to cruise

I was unimpressed by the room. Very outdated and in need of updated sheets and furniture. Not what I expected for the high price.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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Thank you for your feedback!
Review of Empire Landmark Hotel

Reviewer score

2
5.01.0
Anonymous
Business
ft. washington, md
Oct 3, 2011

Location Excellent

Great view but room was rather shabby and very small. Bedding was okay. Bathroom needed updating as did the room.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

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