Hotel Overview
Orbitz never told us the pool was closed
We arrived to find out the pool was closed and let me tell you if you have ever traveled with small...
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-
Hockeydad
- Jul 12, 2009
Good place to stay
The hotel is very clean and comfortable. Staff was super. Convient to downtown and airport and...
See full review
-
Michael
- Dec 3, 2008
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Hotel Map
- Nearby airports
- Kelowna International Airport, (YLW), 8.00, KM;
- Area description
- Downtown, downtown
Amenities
- Accessible facilities
- Business center
- Car Rental Desk
- Coffee Maker in Room
- Continental Breakfast
- Desk with Lamp
- DVD Player
- Email Service
- Executive Level
- FAX
- Free breakfast
- Free Local Telephone Calls
- Golf
- Hairdryer in Room
- High-speed Internet
- Honeymoon Suite
- Ice Machine
- Indoor Pool
- Internet Access
- Ironing Board
- Maid Service
- Microwave
- No Smoking Rooms/Facilities
- Overhead Projector
- Parking
- Pets allowed
- Phone with speaker
- Pool
- Safe Deposit Box
- Satellite TV
- Shops/Commercial Services
- Temperature Control
- Tennis
- TV
- White Board
Hotel Policies
- Check-in:
- 04:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (2)
Ratings and reviews for Holiday Inn Express KELOWNA CONFERENCE CENTRE
- All travelers (2) 4 / 5
- Business (1) 5 / 5
- Families (1) 3 / 5
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4.5
- Value:
- 4.5
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Hockeydad
Orbitz never told us the pool was closed
We arrived to find out the pool was closed and let me tell you if you have ever traveled with small children you know what I'm talking about with "not" being able to go and swim. When we contacted Orbitz to let them know we were not happy to find out after arriving there was no pool, especially when that was something we specifically searched for when looking into staying here. Orbitz did not help us at all with this, they just explained we were under a "no refund" contract so beware when booking with them because anything can change with the hotel and they don't seem to care when working directly with you. The hotel Manager on the other hand was able to call Orbitz for us and reverse the charges so we could then just settle with the hotel directly and at a better rate because of the incontinences we had experienced. We will never use Orbitz again but we would consider staying at this hotel in the future just based on the customer service from the staff and not to mention giving us water park passes to compensate for the lack of a swimming pool. Hotel all in all was great, thanks to the great staff there.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Michael
Good place to stay
The hotel is very clean and comfortable. Staff was super. Convient to downtown and airport and many other places. You won't regret staying here.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Dining tip:
Short walk from hotel
Several places to eat on either side and across the street. Lot within walking distance.
