$129 Avg/night
Rate based on Check-in: Jun 28, 2015 Check-out: Jun 29, 2015

Hilton Vancouver Metrotown

4 stars
View map of 6083 McKay Avenue, Burnaby, BC V5H 2W7

Hotel Overview

Reviewer score
3.9
out of 5
21 reviews
Nice place to stay

This is my third stay at this hotel. The rooms have always been very clean, quiet and comfortable.... See full review

  • Rekfixer
  • Jun 30, 2014
Fantastic Experience!

We checked into the hotel on a Saturday night. Check in was efficient, and the young girl checking... See full review

  • csmith
  • Sep 5, 2011

Top hotels

Amenities

  • WiFi
  • Pool
  • Non Smoking
General
Non Smoking
Pet friendly
Activities
Pool
Exercise gym
Jacuzzi
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Wheel chair access

Dining

Restaurant
onsite

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Hilton Vancouver Metrotown

Overall score

3.9 / 5
5.01.0
21 out of 21
Amenities:
3.7
Cleanliness:
4.5
Hotel staff:
4
Comfort:
4.3
Location:
4.1
Value:
3.8

90% would recommend to a friend.

Sort by:
Review of Hilton Vancouver Metrotown

Reviewer score

2
5.01.0
Dee
Business
N/A
Mar 26, 2015

HORRIBLE

In addition to the terrible non-existing street parking, the front desk staff had EXTREMELY poor customer service. Our toilet flooded and upon requesting that it be fixed, the employee literally just put a few towels over the toilet water that had spilt onto the floor. Also, the shower plug kept falling down so that the water kept building up. The sink water was VERY muggy to the point that I was disgusted and even second guessed whether or not that water was sanitary to brush my teeth and wash my mouth. All in all, I would rather stay at a hotel for half the price, than stay at one that is supposed to be extremely well known, with absolute POOR service. Literally the worst I've ever experienced.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
1
Comfort:
3
Location:
1
Value:
2
Trip purpose:

Business

Review of Hilton Vancouver Metrotown

Reviewer score

2
5.01.0
Kolly
Business
N/A
Mar 19, 2015

Thought it would be better..

I paid almost $400 for 2 nights. Since its a Hilton i thought it would be alot better. Lets start with Location. Its right by Metrotown which is GREAT because of the mall. The room cleanliness was alright.Amenities they have a pool. However its FAR from any of the room and on top of a roof. I had to talk down 2 flights of stairs not including using the elevator. Staff I had two different people greet me. A lady when I first came in she was nice. The second night I went out and went to ask the night person when is the latest I could check out and VERY rudely he says "No you cant we are all booked tomorrow" without even checking. So would I ever stay there again? NOPE there is a WAY better hotel across the street from it WITH and INDOOR POOL and is connect to metrotown mall.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
4
Value:
1
Trip purpose:

Business

Review of Hilton Vancouver Metrotown

Reviewer score

3
5.01.0
Yapppp
Business
NAmerica
Oct 19, 2014

everything comes with a price

The basic free internet is sooo slow. If you want descend speed then there is hefty price to pay to upgrade.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Review of Hilton Vancouver Metrotown

Reviewer score

4
5.01.0
Rekfixer
Business
Seattle, WA
Jun 30, 2014

Nice place to stay

This is my third stay at this hotel. The rooms have always been very clean, quiet and comfortable. The staff is accommodating, although I can never seem to reach the Concierge. Not much for amenities - no room snacks, sodas, or water. There is an IGA two blocks away though. The movie selections are very good, although the TV screens are on the small side. The hotel is a few blocks from Metrotown shopping mall and theaters. There are restaurants near the hotel, but some are not within walking distance.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Not Applicable

For really great Thai food, try Green Basil Thai Restaurant (they deliver to the hotel). I have had food delivered from them twice, and the food is fantastic, and the delivery times were very short.

Review of Hilton Vancouver Metrotown

Reviewer score

4
5.01.0
Steve49
Business
MA
Nov 16, 2013

Convenient Hotel to Shopping

Hotel is convenient for shopping. However the in room desk is not well suited to working on your computer.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Hilton Vancouver Metrotown

Reviewer score

4
5.01.0
Lona2013
Business
Corvallis, Oregon
Sep 3, 2013

Clean, great location and nice staff

I was trying to book a hotel in the Downtown area, but everything was so overpriced plus they all charge a ridiculously high parking fee. This hotel is only two blocks away from the Skytrain station, and there is a huge Mall right by the hotel. The price is reasonable and parking was only $9, internet was $8. Breakfast was pretty good, $18/per person.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

short walk to the SkyTrain station

Review of Hilton Vancouver Metrotown

Reviewer score

4
5.01.0
Jackson17
Business
Palmdale, CA
Jul 25, 2013

Great value at this Hilton...

We really enjoyed our stay at this Hilton near Vancouver. The staff was helpful and courteous, the room was clean (and big!), and the only downsides were the parking fees ($9 per night) and the room wi-fi fees ($4). (A desk person told us we could avoid the room wi-fi fees by using the free wi-fi in the lobby; also, they had three computer terminals, which was nice.) While the hotel is about a 15 minute drive to downtown Vancouver, the SkyTrain station is only a short block away.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Be careful at the nearby food court; saw a few roaches scampering across tables and not all the servers are friendly.

Review of Hilton Vancouver Metrotown

Reviewer score

4
5.01.0
Jackson17
Business
Palmdale, CA
Jul 21, 2013

Courteous staff made stay more enjoyable

Found this Hilton to be a great value for the price and the area. Staff gave good food and travel tips, and helped us save some money on the wi-fi service. Plenty of restuarants in the immediate area, but beware of the nearby food court--two cockroaches scampered across our table! Also, there's a fine market at the corner. Only downside was the distance from downtown Vancouver, but the SkyTrain stop is barely a block away.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

You can save money on a hotel's wi-fi services by opting for the lobby-only FREE option. Many hotels will charge you for in-room service, and maintain two separate networks for this purpose. The catch is, you need to power down your device in your room.

Review of Hilton Vancouver Metrotown

Reviewer score

4
5.01.0
hellow9900
Business
W huang pu road
Jul 21, 2013

was good

It was good staying there!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Hilton Vancouver Metrotown

Reviewer score

4
5.01.0
Weary Traveller of 2
Business
San Mateo, California
Jun 26, 2013

Great Experience for the Family

Everyone at the hotel really went out of their way to give me a great experience. We spent a week in Vancouver and the location was great. It was right next to Metropolis Mall and Crystal Mall (an Asian Mall). The skytrain was close by and an easy ride to Downtown Vancouver. The concierge recommended several attractions to visit and my favorite was definitely Grouse Mountain Zip Line. The kids loved the room we had a King Suite with a King Bed and a Queen size pull out couch for the kids. Wired internet was free but wireless was an extra charge. Valet Parking is $13.50 a day but much easier then trying to find self park in the parking lot next door. The business center was great. Printing was free for the 1st 10 pages. They also have a scanner and fax on site. Thanks Hilton for a great trip.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Crystal Mall is connected to the hotel and the food court is just steps away. We had some really great food.

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