$117 Avg/night
Rate based on Check-in: Aug 27, 2014 Check-out: Aug 30, 2014

The Kanata

3 stars
9820 86 Ave, Fort Saskatchewan, AB T8L 4P4
Hotel Overview
Reviewer score
2.0
out of 5
2 reviews
Horrible Customer Service Got Better

The manager called me and ended up giving me a free night stay. So they redeemed themselves! See full review

  • Workinghard
  • Apr 2, 2013
Horrible Customer Service

Booked online and received email confirmation with confirm # and total cost. Arrived at 9pm and... See full review

  • Workinghard
  • Apr 2, 2013
Guest suites have been designed with spacious and unique layouts to meet the needs of traveling families business guests and large groups or sports teams. For the comfort of the guests Simmons Beauty Rest World Class Bouveat Island Plush Pillow Top Mattresses accompanied by a 42inch LCD flat screen TVs furnish all the rooms. The Hot and Hearty Heartland Continental Breakfast is complementary to guests every morning and an evening buffet is available at a very reasonable price. A variety of amenities including; Business Center/ Fitness room/ Hot Tub/ Banquet and Meeting facilities/ Guest Laundry Services/ and quality In-Room amenities are offered. With a Yes we can attitude Musgrave Agencies Hospitality Inns and Suites is sure to impress. It has a unique blend of Heartland Hospitality and 21st century technology. Guest enjoy Impeccable Style/ Spectacular Service and Detail-Oriented Amenities

Hotel Map

53.6975 -113.2065
Nearby airports
Edmonton International Airport, (YEG), 40.00, KM, SW;
Area description
City Center

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Reviewer score 3.0 out of 5

The Kanata Rooms

One Bedroom Bussiness Suite
King Bed-Work space and living room seperate
King Suite
King Bed-Work Desk-Sitting Area-Fridge-Microwav
2 Queen
2 Queen Beds-Work Desk 42 inch TV-Free wifi
Family Suite
King Bed-Bunkbeds 1 double 3 single beds-2 TVs
Jaccuzi Suite
King Bed-Jaccuzi Tub-Steam Shower-Fireplace
Jr King Suite
King Bed -Sofa -Semi Private Sitting Area
Exec King Suite
King Bed-Sofa- Sitting Area-Fireplace
Queen Suite
1 Queen Bed-Double Sofabed-Micro/Fridge
Barrier Free King - Disabled Roo
King Bed Barrier Free
King Suite
King Bed with Queen Sofa Bed

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Free local telephone calls
Elevators
Executive level
Activities
Jacuzzi
Casino
Golf
Jogging track
Dining
Restaurant
Coffee maker in room
Coffee shop
Services
24 hour front desk
Business center
Maid service
Guest laundromat
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Gift shop
Audio visual equipment
Conference suite
Internet
High-speed internet
Parking
Parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Phone with speaker
Telephone
AM/FM alarm clock
Desk with lamp
Hairdryer in room
Microwave
Fire place
Sofa bed
Temperature control
Electronic door locks
Iron
Ironing board
Sprinklers in rooms

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (2)

Ratings and reviews for The Kanata

Overall score

2 / 5
5.01.0
2 out of 2
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
3
Value:
1
Sort by:
Review of The Kanata

Reviewer score

1
5.01.0
Workinghard
Calgary
Apr 2, 2013

Horrible Customer Service

Booked online and received email confirmation with confirm # and total cost. Arrived at 9pm and they could not find my reservation. I was at the front desk for an hour, did not get to my room until after 10pm. The room was 27.5 degrees and took about 2 hours to cool down. 1am screaming babiy in neighboring room, screamed for 45 minutes. 6am screaming baby, 7am screaming kids playing and running up and down the hallway. Go to check out, compensation room upgrade next time I stay, useless to me as I won't be back. Then the icing on the cake, charge me $27 more for my room than my confirmed rate when I booked. Told me too bad, I wouldn't sign for it but charged my credit card anyway. And gave me attitude while doing it.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
3
Value:
1
Review of The Kanata

Reviewer score

3
5.01.0
Workinghard
Calgary
Apr 2, 2013

Horrible Customer Service Got Better

The manager called me and ended up giving me a free night stay. So they redeemed themselves!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
3
Value:
1
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