Ramada Edmonton Hotel and Conference Centre

I did not feel the warm welcome and the supervisor in charged at the time i checked in was unfriendly. I was put in a room where there was a guest opposite from my room who is probably have a drinking problem or something to that matter. He's screaming and crying in the middle of the night does not help my situation trying to get sleep and rest as this was a very stressfull trip for me. I did call twice to the front desk and the second time i begged to talk to the manager to look into it. I was surprised at the managers attitude towards me when he came upstairs to the room. He knocked on my door very loud and raised his voice and told me that there was no one screaming or crying. I told him that he stopped crying as the manager came, that does not mean that he was not earlier. The manager asked me if I wanted to change room, and this was in the middle of the night, I was tired and overwhelmed with my own personal situation so I declined. What also annoyed me was his way of asking me and his attitude towards his guest. I am in no way coming back to this hotel and for sure I would not recommend it to anybody.

Great place to have a wedding reception, food was great, Breakfast was nice and early.

Excellent instructions at the check-in desk and relief at being in the hotel's data base after booking on-line with a travel agency. The convenience at being able to park in the back was welcomed. Needed a baggage trolley but couldn't see one anywhere close.

Everything was just average with a distinct lack of amenities. Instead of the personal touch it had vending machines which lacked necessary items needed. The service from the front dest staff ranged from good to bad; inconsistent and frustrating.

One of my faves, unfortunately after 9 hours of driving the Botanica night staff were adrift in a sea of incompetency. After a 20 minute wait with our menus and having poured ourselves our own water as I was having a coughing jag, we left the half dozen or so other customers and went to Esmeraldas! The waitress, [...]served us immediately even though she had quite a few customers in the bar! The food arrived promptly and she was extremely solicitous!Maybe she should have given the restaurant staff a few pointers!Anyhow, SHE saved the day and a big thanks go out to her...otherwise everything was great. We did the complementary buffet the 2 mornings we stayed and morning staff at the Botanica were much more on the ball!

Everything was really good here, the hotel was clean, the room was great, however the front desk for check in was slow. There was eight of us waiting to check in and they only had one guy on the front desk, if you don't mind a wait this hotel is great for the price and location.

Staff was friendly and courteous. Upgraded my room no extra charge. Area of room was nice and quiet.

The service in the hotel it's self was good. The problem was the resturant the service was the the best. It was gettting to the bad side. The price were to high, the service from the staff was terrible. The date that we were there, the resturant staff seem to cater to only certain patrons and the rest of us had to wait or fend for our selves.

It was a toss up...Was I going to put my 2 small dogs in the kennel, again? My husband's death in June had affected us all deeply and I really missed my 2 "girls" when I travel and I end up having to put them in the kennel. So I was so happy to find this location that made it possible for us to spend time together. The staff made us feel welcome and our encounters with them during our stay reflected a truly welcoming attitude towards the three of us!

Given that I was there on business and needed to access the business center, I did not appreciate having a dozen or so teenagers taking up all of the working computers and printers to look at their Facebook or MySpace pages.